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Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used … (read more)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Asked by n.terseleer.lillo 1 day ago

Last reply by Mich 11 hours ago

Firefox informs me that my browser is being managed by my organization.

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using … (read more)

As I belong to no organization, I find this disturbing. Some of the settings being "managed" for me are not as I want them. How do I get access to them? FWIW. I am using Firefox in Linux Mint. Thank you for your help.

Asked by owen58191 16 hours ago

Last reply by James 15 hours ago

tabs open then immediately close

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. … (read more)

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. It's really annoying.

In troubleshoot mode, it doesn't happen.

I am using FF109.0 and Linux Mint - 001-1.0 fresh install on new HD.

I had the same problem last year after I upgraded FF but did fix it eventually (can't remember how) Thanks

Asked by rij99 1 day ago

Last reply by cor-el 20 hours ago

Firefox isn't generating a secure password

Hi, I am trying to create a new account on a website with standard email, password, and retype password fields. I have checked the Suggest and generate strong passwords … (read more)

Hi, I am trying to create a new account on a website with standard email, password, and retype password fields. I have checked the Suggest and generate strong passwords box, yet Firefox (v109.0 on Ubuntu 20.04 LTS) is not suggesting a password. I have tried left clicking and right clicking on both password and retype password fields to no avail. Help?

TIA

Asked by ogrebeer 1 day ago

Last reply by cor-el 22 hours ago

Make Firefox crash instead of freezing Linux when out of memory

Internet websites can be rather heavy these days (like mega.nz or reddit, especially with multiple tabs), and they often take all memory (I think this is about RAM, of w… (read more)

Internet websites can be rather heavy these days (like mega.nz or reddit, especially with multiple tabs), and they often take all memory (I think this is about RAM, of which my Macbook Air has only 4 GB, while running Kubuntu 22.10). Firefox very often freezes because of this, and my Linux system gets frozen too, completely unresponsive, with reboot as the only solution...

The problem that I want to solve is not the freezing as such, because that is not Firefox' fault, but that of the websites vs my RAM.

But I have noticed that while Firefox freezes along with the system, Opera, for example, when stumbling into the same problem, simply crashes, and the operating system is not affected.

Is there some setting/tweak in Firefox that makes it keep trying to run when out of memory and thus freeze the system instead of just close, like Opera does?

Asked by cipricus 1 day ago

Last reply by Paul 1 day ago

Site is not opening on Firefox browser

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What … (read more)

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What could be reason of it, site's code or browser issue?

Asked by ameliasmith11.me 2 days ago

Last reply by Terry 1 day ago

Secondary account confirmation

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have… (read more)

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have a logged-in device. Can I request to delete my Firefox Account?

Is it possible to remove the backup account related to such a locked-out account to allow that account to be associated with the new account created?

Note that the Authy locked account has been abandoned on Firefox for a long time. Not certain if there is a limit time-frame of no account access after which the account may be declared abandoned and may therefore have the backup account unlocked for a new account association to the backup account.

Asked by Mike K 1 day ago

Last reply by Dropa 1 day ago

Issues with extension when "Always use private browsing mode" is activated

This is what my environment looks like: I am using Firefox (version 109.0) on Ubuntu (version 22.04.1). I installed the 1password extension for Firefox (version 2.5.1). I… (read more)

This is what my environment looks like: I am using Firefox (version 109.0) on Ubuntu (version 22.04.1). I installed the 1password extension for Firefox (version 2.5.1). I have allowed the 1Password extension to "Run in Private Windows" (from the Firefox Add-ons Manager).

Description of my issue: In Firefox, there is a Privacy&Security setting that allows you to "Always use private browsing mode". When this setting is enabled, the 1Password extension does not work at all (even if I allowed it to run in private windows). That is, every time I click on the 1Password icon in my browser, an empty browser tab shows up, and nothing more. Instead, if I disable that setting, the extension works correctly.

Asked by riccardobucco 2 days ago

Last reply by James 1 day ago

add bookmarks from local html file

I followed instructions for adding bookmarks from html file. Got to "import from html" page shows No Items. There does not seem to be a way to select the local html fil… (read more)

I followed instructions for adding bookmarks from html file. Got to "import from html" page shows No Items. There does not seem to be a way to select the local html file. I am using ubuntu 22.04.

Took screenshot but add images browse button does not bring up file list.

Asked by remolzon 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Reaching out to the Firefox team

Hello! I'm a student looking to pursue a mentorship with Mozilla or Firefox, but I haven't been able to figure out who to contact about that, or how. Is there an existing… (read more)

Hello! I'm a student looking to pursue a mentorship with Mozilla or Firefox, but I haven't been able to figure out who to contact about that, or how. Is there an existing internship/mentorship process with Mozilla? How should I go about seeking this? All answers are appreciated, thank you very much!

Asked by etc404 2 days ago

Last reply by Dropa 2 days ago

How con I hide the video and mic controller when I in call

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this… (read more)

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this icons appear in the os panel in linux.

Asked by Hanu 4 days ago

Last reply by TyDraniu 3 days ago

Latest versions of FF on MacOS provides inaccuate User-Agent string.

I'm looking at the User-Agent strings from MacOS systems running the lastest versions of MacOS 11, 12 or 13. They appear to be reporting they are running MacOS X 10.15.7… (read more)

I'm looking at the User-Agent strings from MacOS systems running the lastest versions of MacOS 11, 12 or 13. They appear to be reporting they are running MacOS X 10.15.7 Since all versions of MacOS X 10.* are now well past EOL, this causes problems when using this at least do some minimal testing against the system being "supported". Yes, I know it's easy to forge your UA strings, but most people do not, and it at least provides a reasonable base line of what to expect from users.

Asked by generackow 3 days ago

Last reply by cor-el 3 days ago

Firefox and Linux

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com. On… (read more)

On Linux platform: While using Firefox browser I have message of '500 error' when I try to login to my account to sync. It doesn't even get me to accounts.firefox.com.

On Reddit and twitter there are more and more reports of this issues.l on Linux.

Any help or advice...?

Asked by damir.horvatovic 1 week ago

Last reply by Cbhihe 4 days ago

How to prevent a Firefox window to accept new tabs from outside?

I use Firefox on Linux, on a wide screen, usually with multiple windows open at the same time. Specifically, I have a smallish window containing a calendar view. It's ann… (read more)

I use Firefox on Linux, on a wide screen, usually with multiple windows open at the same time.

Specifically, I have a smallish window containing a calendar view. It's annoying that new tabs get created in that small window, because I have to move them manually to another window and resize that. I'd like to be spared the clicks and drags to get that done, or always needing to remember to move the focus to another Firefox window after doing something with the calendar.

Is there a way to accomplish the following: 1. When I've got a Firefox window open that I don't want new tabs in 2. And I open a link from outside Firefox (say, from a mail in Thunderbird or from my IDE) 3. A new tab doesn't get created in the window from 1. 4. Even if that window has the focus. 5. Instead, the URL gets opened in either a new tab in another Firefox window or a new Firefox window

I'm fine with a stable add-on, if that's what it takes to do this.

Any ideas greatly appreciated!

Asked by elgeschickto 5 days ago

Last reply by SupportGB 4 days ago

Is it possible to import custom OpenSearch files?

My Firefox refuses to load MetaCPAN's OpenSearch.xml file, even though I can access it without problems. So this got me thinking, as Opensearch files are relatively easy… (read more)

My Firefox refuses to load MetaCPAN's OpenSearch.xml file, even though I can access it without problems.

So this got me thinking, as Opensearch files are relatively easy to write, is it possible to import my own opensearch.xml into Firefox?

If it's impossible, I'll submit a ticket to bugzil.la.

Asked by RavenclawOIer 6 days ago

Last reply by Standard8 5 days ago

Aktualöisierung nicht möglich

Aktualisierungsverwaltung die Aktualisierungsveraltung konnte nicht aufgefrischt werden Das Laden der Paketliste ist gescheitert Das ist ein schwerwiegendes Problem. Ve… (read more)

Aktualisierungsverwaltung

die Aktualisierungsveraltung konnte nicht aufgefrischt werden


Das Laden der Paketliste ist gescheitert

Das ist ein schwerwiegendes Problem. Versuchen Sie es später noch einmal. Falls das Problem erneut auftritt, bitte einen Fehler an die Entwickler melde

E:The package linux-firmware needs to be reinstalled, but I can't find an archive for it.

Asked by Eric Hoyer 5 days ago

Last reply by SupportGB 5 days ago