Showing questions tagged: Show all questions

Downloaded image is in Microsoft Edge HTML format

When I download images from some sites, they're in MS Edge HTML format. Is this because the site dictates this, or is Edge somehow interfering in the download process? I'… (read more)

When I download images from some sites, they're in MS Edge HTML format. Is this because the site dictates this, or is Edge somehow interfering in the download process? I've disabled Edge on Startup. Can anyone help?

Asked by DavidMW 1 week ago

Headers & footers are on saved PDF, but don't print

When I save web pages as a PDF with Firefox, headers and footers appear on the saved PDF. However, if I later print the saved PDF, neither the headers nor footers are pr… (read more)

When I save web pages as a PDF with Firefox, headers and footers appear on the saved PDF. However, if I later print the saved PDF, neither the headers nor footers are printed.

I'm currently using Firefox 106.0.5, but inability to get the headers & footers to print from this setup (MacOS Sierra 10.12.6 and a Brother MFC-7460DN printer) has been going on at least 8 months or more and through quite a few Firefox versions. At some prior point the headers and footers did print when I'd saved the PDF with Firefox. I have not changed the MacOS or the printer, so I'm pretty sure something with Firefox changed.

Is there a way I can get the headers and footers to print on PDFs I saved with Firefox using this older computer running MacOS Sierra? This can be important if I need the PDF as proof of payments etc. As mentioned, the headers and footers are visible on the PDFs on my computer but not when I print out those same PDFs.

The headers and footers do print if I've saved PDFs using Safari (12.1.2) on the same older mac computer running Sierra, and with Firefox on a newer mac computer running macOS Big Sur 11.6.1. (both using the same Brother printer mentioned above). So, I would say there doesn't seem to be a problem with a printer setting.

Thank you!

Asked by melswords 4 weeks ago

Firefox user profile resets to a blank profile even though I have set my personalize profile to be the default

I updated firefox and now when I open the web browser it opens as a blank new user. I have learned I can find my profile (which I have named) by searching About:profiles… (read more)

I updated firefox and now when I open the web browser it opens as a blank new user. I have learned I can find my profile (which I have named) by searching About:profiles. Then I can reset my personalized user profile to be the default. However, this doesn't stick. If I close Firefox and reopen it it is blank again. It's driving me crazy.

Asked by camildilla 1 month ago

Can't create an account for one of my Emails

I'm trying to make a new Firefox Account with an email address I have for school, but it keeps saying that it is invalid. I believe it is because the latter half, instead… (read more)

I'm trying to make a new Firefox Account with an email address I have for school, but it keeps saying that it is invalid. I believe it is because the latter half, instead of being @gmail.com or whatever, is @port*********.org. I tried logging in with another email that had @gmail.com and it worked just fine.

What I'm really asking is: Is there a way around this or is this in vain?

Asked by caelen.minogue 2 months ago

Last reply by Tomatoshadow2 2 months ago

Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server. Reference #18.dd32e17.1662249255.1700553f

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website? Access Denied You don't have permissio… (read more)

When I try to check my chevron credit card balance, statements, etc. I just get this message. How do I unblock the chevron website?

Access Denied You don't have permission to access "http://consumercenter.mysynchrony.com/consumercenter/login/?" on this server.

Reference #18.dd32e17.1662249255.1700553f

Asked by dhiguchi 3 months ago

Last reply by cor-el 3 months ago

Disable 2FA

I have disabled 2FA. I want to disable this. I have enable a password (strong). Firefox continues to request authentication via e-mail. Can this please be disabled? … (read more)

I have disabled 2FA. I want to disable this. I have enable a password (strong). Firefox continues to request authentication via e-mail. Can this please be disabled?

Asked by Daniel Garrido 3 months ago

Last reply by cor-el 3 months ago

Can't print selection of web page using Firefox. 'Print Selection Only' option is grayed out.

Using Firefox v91.11 I can't print a selection from a web page as the 'Print Selection Only' option is grayed out. This has never been an issue for me in earlier version… (read more)

Using Firefox v91.11 I can't print a selection from a web page as the 'Print Selection Only' option is grayed out. This has never been an issue for me in earlier versions but appears to have been a problem with Firefox going back many years. This is the second time I have asked for help in solving this so I would really appreciate a response as I can't find a solution anywhere.

Note that the issue is only a problem when trying to print from a web page using Firefox v91.11. Safari doesn't even offer this option but the option is there and works in Chrome.

Thank you

Asked by drewwilliamson86 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Can't update Firefox 91 to 102

I've just updated my MacBook Pro from El Capitan to Sierra. Firefox has updated from 78 to 91, but not to 102 which I understand is appropriate for Sierra. I'm still on t… (read more)

I've just updated my MacBook Pro from El Capitan to Sierra. Firefox has updated from 78 to 91, but not to 102 which I understand is appropriate for Sierra. I'm still on the ESR regime but maybe this is no longer appropriate? Please can you advise how I should proceed? Also I've long been unable to print certain online bank statements and I'm hoping that 102 may cure this. I have to use Safari to work round this issue

Asked by DavidMW 4 months ago

Last reply by cor-el 4 months ago

Firefox 102.0.1 update for macOS just killed pinch to zoom.

Worked flawlessly until .0.1 update. Now when I pinch out (or in) nothing happens. I checked about:config for pinch and all the settings seem to be properly in place. … (read more)

Worked flawlessly until .0.1 update. Now when I pinch out (or in) nothing happens. I checked about:config for pinch and all the settings seem to be properly in place.

Asked by gbs 5 months ago

Last reply by gbs 5 months ago

  • Archived

Bookmarks Toolbar vanished

Suddenly my Bookmarks Toolbar vanished from my browser screen. If I click on the Bookmarks Tab I can get the list of the Toolbar as a side bar, but I prefer it to be a h… (read more)

Suddenly my Bookmarks Toolbar vanished from my browser screen. If I click on the Bookmarks Tab I can get the list of the Toolbar as a side bar, but I prefer it to be a horizontal bar always visible. Please tell me how to restore it to its previous state. Thanks!

Asked by aimeetsao 6 months ago

Last reply by cor-el 6 months ago

  • Solved
  • Archived

Website wont load

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. … (read more)

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. Strangely enough, the site loads fine using Safari and on my MacBook and iPhone. Any suggestions? Thank you, Eric

Asked by Hotpuppy 6 months ago

Answered by TyDraniu 6 months ago

  • Archived

Update has screwed up my settings

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning. Why dod you not include copying these se… (read more)

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

Asked by steve447 7 months ago

Last reply by Terry 7 months ago

  • Archived

On a form I downloaded I need to type in things -- how do I do it?

I have forms downloaded and now I want to use typing to fill in answers. I don't want to print -- I need to do my own typing!! So how do I do it?? Previously I could … (read more)

I have forms downloaded and now I want to use typing to fill in answers. I don't want to print -- I need to do my own typing!! So how do I do it?? Previously I could do. Why no longer?? dave

Asked by drichard69 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Emails return as Failed Delivery

Please allow for my Emails to be delivered. Many for the last few days are returning as Failed Delivery! I use PoBox ([edited email from public] @pobox.com) to stop Hacke… (read more)

Please allow for my Emails to be delivered. Many for the last few days are returning as Failed Delivery! I use PoBox ([edited email from public] @pobox.com) to stop Hackers. That email address then send my emails to my [edited email from public] @gmail.com Why has this become a problem? Whoever changed this in my Gmail needs to be Fired !!

Asked by jemezglen 7 months ago

Last reply by Paul 7 months ago