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Restoring everything from an previous UNINSTALLED version of Firefox on Mac

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast. Now … (read more)

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast.

Now I have upgraded my operative system and have the newest Firefox. It works but I have lost all my bookmarks, website history, data, cookies - everything that makes it easy. Biggest problem is some lost passwords that only my old Firefox remembers..

Is it possible to restore this somehow? Please say yes and describe me how!

Asked by ziljes 5 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

How do you disable the Mozilla "advertisements" that appear on startup via configuration?

I designed a "kiosk" for work, that opens multiple tabs automatically and rotates through them. Sometimes the browser will automatically open a tab that goes to mozilla.o… (read more)

I designed a "kiosk" for work, that opens multiple tabs automatically and rotates through them. Sometimes the browser will automatically open a tab that goes to mozilla.org, which is frustrating, since it messes with the automatic rotation that I've designed for the kiosk. For example, the latest one opens to "The Tech Talk" article. As much as I don't mind those opening on my personal machine, how can I disable them for this machine? I can't use command line arguments, it has to be done through configuration / extension. I've already disabled all of the session restoring features, among a few other things, that way it can be as simple as possible, without involving human interaction at all. The machine doesn't even have a mouse or keyboard, as we remote into it to work on it.

Firefox 105.0.1 64-Bits. MacOS 12.4

Asked by gabrielrussell 1 day ago

Last reply by cor-el 14 hours ago

Firefox constantly connects to old sites - Little snitch - repeat

I posted this before. My OP: == I have the latest Firefox, and use Little snitch always. Constantly, i get popups from LS, asking for FF to connect to sites that i have u… (read more)

I posted this before. My OP: == I have the latest Firefox, and use Little snitch always. Constantly, i get popups from LS, asking for FF to connect to sites that i have used previously. Many, and no apparent pattern. Please. How can i shut off this 'function' of FF pre-connecting, or whatever it is? Anyone else getting this? [link to old post: https://support.mozilla.org/en-US/questions/1348091#answer-1437370] == I am reposting, because the old one was archived, and i am still experiencing this problem. I don't know if it's a problem with FF itself. Is there a way i could check? I have addons, and i have shut them off, singly and in groups, and i always still get LS popups. My addons: AdBlocker Ultimate AdBlocker for YouTube Default Bookmark Folder Firefox Multi-Account Containers Ghostery Google analytics opt-out LocalCDN NoScript Privacy Badger uBlock Origin Laser Cat Again, all of these i have shut off at various times, and still get wanting to connect messages.

Any advice, ideas, thoughts, methods, directions would be very welcome!

Asked by harmonk 23 hours ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

Wonky printing

When I open a PDF from my email, and try to print, the printed page is only showing an enlarged corner of the document. The I am only getting a portion of the image on PD… (read more)

When I open a PDF from my email, and try to print, the printed page is only showing an enlarged corner of the document. The I am only getting a portion of the image on PDF's I am printing from Quickbooks as well. It seems to happen only on Firefox. Is there a setting I can change or reset? Thank you

Asked by lakelocked 16 hours ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

Request for Primary Password

All of a sudden, I keep getting a small window that pops up and wants my Primary Password. I have changed it three times and the Firefox says the change took place each … (read more)

All of a sudden, I keep getting a small window that pops up and wants my Primary Password. I have changed it three times and the Firefox says the change took place each time. Then, the pop up comes and I fill in my password and it pops up again and again and again and again. How do I get rid of this? It's driving me nuts!!!

Asked by cmgrout 17 hours ago

Last reply by cor-el 16 hours ago

Google Chrome

I have a tracking app on macOS Monterey that is following me around On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home… (read more)

I have a tracking app on macOS Monterey that is following me around

On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home or Application Basics: Google Location Service Key and Google Safe browning Key. Also, on a link called Survey where there is Google forms to fill out. I don't use Google Chrome because of the issues Google Chrome creates when I go on my the websites. Why are these Google things in Firefox and is there a way to remove them?

Mahubti

Asked by ygonzales71 23 hours ago

Last reply by jscher2000 - Support Volunteer 17 hours ago

Firefox shows gibberish text on certain pages

After I updated my ff browser to the current version, certain websites have had their text all messed up. I first tried restarting the browser and then my computer. Next … (read more)

After I updated my ff browser to the current version, certain websites have had their text all messed up. I first tried restarting the browser and then my computer. Next I tried to purge all cookies. I then tried to remove all add-ons and then purged cookies again, but the issue still persisted.

Firefox version: 105.0.1 (64bit)

OS: Mac Big Sur 11.6

Any ideas on why this is happening or how to fix?

Asked by ericb.mueller 19 hours ago

Last reply by cor-el 18 hours ago

Drop Down Menu

Before the new update of Firefox the drop-down menu would color itself a red color, if one of the options were already chosen. For example, if a webside had selectable op… (read more)

Before the new update of Firefox the drop-down menu would color itself a red color, if one of the options were already chosen. For example, if a webside had selectable options of answers in a drop down menu, and answer A already was selected, it's fillcolor/highlight would be red - ensuring the same options wouldn't be chosen multiple times.

How do I get this "feature" back?

Asked by sehested 2 days ago

Last reply by sehested 1 day ago

  • Locked

GIFs still not disabled

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firef… (read more)

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firefox, or even the current page and returned to it they were back on. How do I keep them off permanently?

Asked by luvec 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Autofill credit cards is not working

Ever since I upgraded to a M1 macbook Pro I haven't been able to auto fill saved credit cards. The info is there but as soon as I select it then it disappears. I thought… (read more)

Ever since I upgraded to a M1 macbook Pro I haven't been able to auto fill saved credit cards. The info is there but as soon as I select it then it disappears. I thought it was a mac issue but it works in other browsers.

Asked by marquisewilliams 1 day ago

  • Solved

DUO: "Access Not Allowed With Firefox Due To Security Concerns

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the follow… (read more)

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the following error message when my DUO was prompted:

  • "We're sorry, access is not allowed with Firefox due to security concerns." - with a sad face.

It then shows me a list of compatible browsers and FF being the only one not allowed to use the DUO authentication. I've attempted to clear my browsers cache, fire up FF once more only to arrive at the same messaging. I've uploaded a screenshot of what I ran into.

This has to be some sort of error as I've been utilizing FF and DUO together successfully with no issues over the last year.

Any help is greatly appreciated.

Asked by Eddie 2 days ago

Answered by Eddie 1 day ago

Firefox ask where to save downloaded file crashes the browser.

I'm not sure if this is related to the most recent Firefox version or the most recent MacOS version. Suddenly I get the "Firefox (not responding)" status when trying to d… (read more)

I'm not sure if this is related to the most recent Firefox version or the most recent MacOS version.

Suddenly I get the "Firefox (not responding)" status when trying to download files when:

  1. the "Always ask you where to save files" checkbox is checked OR
  2. when trying to change the default folder where files should be saved to.

Dowloading to the default downloads folder is in order and files download just fine.

Update: I just tried to upload a profile pic to my Firefox account and the same thing happened - it looks like a permissions issue, probably related to latest MacOS?

Asked by Jayx 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

repeated Mozilla logo notification opens Instagram on Macbook air desktop- 9/25/22 only

Yesterday, whenever I looked at Instagram on my iPhone 8 (software is up-to-date/ current), a Mozilla icon would appear with a tiny iPhone icon that said, "notification f… (read more)

Yesterday, whenever I looked at Instagram on my iPhone 8 (software is up-to-date/ current), a Mozilla icon would appear with a tiny iPhone icon that said, "notification from iPhone." When I clicked on it, it would either take me to the Instagram login page of a particular Instagram account I follow, or else take me to my own Instagram profile page. I did not sign into Instagram in the open tab upon receiving these notification. I'm including some screenshots so you can see how it appeared on my screen. The other Instagram accounts besides my own that would appear in my Firefox browser tab were both people in the UK, for what it's worth, contacts of mine on Whatsapp also.

I just found it kind of creepy and thought I should report it to Mozilla.

Thanks, JJ

Asked by jenjusti11 2 days ago

Downloads

I'm working on an iMac, Monterey 12.6 and using Firefox 105.0.1. In Settings, I can only choose to have downloaded files be saved in the Downloads folder. If I were to ch… (read more)

I'm working on an iMac, Monterey 12.6 and using Firefox 105.0.1. In Settings, I can only choose to have downloaded files be saved in the Downloads folder. If I were to check the box "Always ask you where to save files", it won't fully download or will be sent elsewhere on the Mac hard drive. I tried reading other articles that dealt with changing True/False settings in Firefox, but I really have no idea how to do that and if it made it worse. How can I fix this properly so that when I choose to download a file, I can also choose to save it in a specific folder? I'm also not sure if the Applications choices (how Firefox handles various files) is incomplete or not working.

Asked by guvnor1 3 days ago

Last reply by guvnor1 2 days ago

Safari to Firefox....UGH

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a de… (read more)

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a decent automatic display of all websites. I never had an issue with Safari. Example: Gmail's body section is way too small, no matter how much I try to enlarge it, it just doesn't want to enlarge. I mean, this is really a hassle. Is there a simple setting in Firefox that can duplicate Safari's handling of text/fonts? I really would like to use it as my default browser, but it's really getting annoying.

Asked by hikerwest2014 3 days ago

Last reply by Lmhess1 2 days ago

download proctoru

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high r… (read more)

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high risk for my computer. how can i figure it out? thank you!

Asked by judyjing.2009 3 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

DuckDuckGo Privacy Essentials ad

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and … (read more)

I usually use DuckDuckGo for searches. Since the last Firefox update, I get a popup ad for a "DuckDuckGo Privacy Essentials" add-on every time I (a) re-open Firefox and (b) search with DuckDuckGo. How can I stop this?

Thanks in advance for your help.

Asked by reichmanis.m 3 days ago

Last reply by Dropa 3 days ago

New Firefox Update Messes with facebook

Ever since you guys automatically updated your browser on my MacBook Pro (Catalina 10.15), I can hardly use facebook! Instant Messenger barely works, I can't download my … (read more)

Ever since you guys automatically updated your browser on my MacBook Pro (Catalina 10.15), I can hardly use facebook! Instant Messenger barely works, I can't download my group pages, etc. It works fine on Safari, but not on your new Firefox! Help!

Asked by kwgruber 3 days ago