Firefox Support Forum

Hi

Automatic video play has been quite a nuisance in spite of using some recommended measures, such as under Firefox Settings => Privacy and Security => Permissions => Autoplay => both options set to Block Video & Audio and saving. The settings change does not appear to work.

Since I mostly use the Portableapps.com version of Firefox, I suspected it might be the issue, after noting once you restart Firefox, that the settings are both back to = Allow Video & Audio! I immediately checked out a separate standalone Firefox installation which I updated to 114.0 (64-bit), but to my dismay, noticed it does also not keep the preferred "Block Video and Audio" settings, also when the browser is restarted.

So is there a bug in the Windows versions I use on my Win 10 64bit and if not, which would be strange, what is going on, why are the settings not kept and how can effectively stop auto-play, which can be a nuisance.

An example of such videos is on Huffpost, such as https://www.huffpost.com/entry/jake-tapper-brianna-keilar-cnn-gop-race_n_647ece5ce4b0b4444c80b001 where the DeSantis video immediately loads and starts playing. The Settings save does not appear to work at all.

Thank you for you help.

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Website loads fine in Chrome and Edge. Certificate verified as valid. Website hosted on SquareSpace. This is a known issue with Firefox as there are many reports with Firefox falsely reporting this error with websites hosted on SquareSpace. Occasionally happens with major sites such as google.com.

• • • Verified Firefox issue as there are many reports of this issue.

Cache and all site data cleared. No Proxy set. Endpoint protection security software disabled.

As this is a known Mozilla Firefox issue this needs to get fixed now!

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I open that little box to reset my password?

Whenever the Firefox browser updates, it asks me to close the browser and will not let me open up any new tabs nor update existing tabs without a 'close your browser' message popping up. This is incredibly inconvenient for me. When I'm doing something important, like filling out a form, and it updates. I often have to close the tab that I'm doing something important on and then having to redo EVERYTHING. I would really like it if Firefox would ask or remind me to update instead of force one on me and disabling what I can do with the browser until I do.

we have 2 account sign-in, my browser opens in maximized full screen, however my wife's browser opens in minimized tab on upper left window and she has to press the maximized icon to get to full screen. Could you please advise how I can correct this nuisance.

Thank you>

Amazon is wonky in Firefox. Screenshot of Amazon homepage in Firefox. Screenshot of Amazon homepage in Chrome, both screenshots taken at 10:30 am Pacific Time 06/07/2023.

How do we disable "Thank you for loving Firefox" tab that keeps opening. Have tried several of the tips provided online but does not work. Deleted and re-installed Firefox and it this annoying tab still opens. Please advise how to fully disable or please resolve in next update. Have Firefox on several other computers and this does not open. Thanks!

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firefox because I knew I saved it. I ended changing the password to a wrong one at one point and I couldn't view the first ever password I saved for the Gmail account. I really need to know how to view older/previous passwords, it would save my life.

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firefox doesn't accept the password. I have tried versions of the name that appears on my Windows screen after login, but that doesn't work. There is no alternative account on my laptop.

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change this? Anyone's help is much appreciated - I just haven't been able to find a link to help me fix it!

When I log into amazon with mozilla and try to search for an item, amazons reply screen, on my windows 10 computer screen, goes black. When I do the same login sequence using google, everything works normally. I prefer using mozilla . This is a recent problem with mozilla that started two weeks ago. I need this fixed. I don't want to change browsers but I use amazon frequently. Thanks for your help.

I have a task bar at the bottom of my screen -- or I used to. Ever since I installed a Norton protection program several says ago, the task bar shows up sometimes and other times, it is gone and I cannot access it. When it's there, it gives me access to the websites I'm using, all my written files and picture, video and other files, volume control and other options. I NEED TO SEE AND USE THIS TASK BAR ALL THE TIME, NOT SOME OF THE TIME WHEN FOR SOME REASON IT'S THERE. AGAIN, I WANT TO ACCESS THIS TASK BAR ALWAYS WHEN I'M ONLINE.

FIX THIS.

Thank you.