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How do you block automatic video play?

Hi Automatic video play has been quite a nuisance in spite of using some recommended measures, such as under Firefox Settings => Privacy and Security => Permission… (read more)

Hi

Automatic video play has been quite a nuisance in spite of using some recommended measures, such as under Firefox Settings => Privacy and Security => Permissions => Autoplay => both options set to Block Video & Audio and saving. The settings change does not appear to work.

Since I mostly use the Portableapps.com version of Firefox, I suspected it might be the issue, after noting once you restart Firefox, that the settings are both back to = Allow Video & Audio! I immediately checked out a separate standalone Firefox installation which I updated to 114.0 (64-bit), but to my dismay, noticed it does also not keep the preferred "Block Video and Audio" settings, also when the browser is restarted.

So is there a bug in the Windows versions I use on my Win 10 64bit and if not, which would be strange, what is going on, why are the settings not kept and how can effectively stop auto-play, which can be a nuisance.

An example of such videos is on Huffpost, such as https://www.huffpost.com/entry/jake-tapper-brianna-keilar-cnn-gop-race_n_647ece5ce4b0b4444c80b001 where the DeSantis video immediately loads and starts playing. The Settings save does not appear to work at all.

Thank you for you help.

Asked by simbats4z 1 day ago

Last reply by cor-el 9 hours ago

Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE Website loads fine in Chrome and Edge. Certificate verified as valid. Webs… (read more)

Firefox version 113.0.2 on Windows 10 Displayed: Error code: SEC_ERROR_OCSP_MALFORMED_RESPONSE

Website loads fine in Chrome and Edge. Certificate verified as valid. Website hosted on SquareSpace. This is a known issue with Firefox as there are many reports with Firefox falsely reporting this error with websites hosted on SquareSpace. Occasionally happens with major sites such as google.com.

      • Verified Firefox issue as there are many reports of this issue.

Cache and all site data cleared. No Proxy set. Endpoint protection security software disabled.

As this is a known Mozilla Firefox issue this needs to get fixed now!

Asked by dennis.roehrich 1 day ago

Last reply by cor-el 9 hours ago

I don't know how to reset my password. Please help

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I op… (read more)

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I open that little box to reset my password?

Asked by lilliantheodor 1 day ago

Last reply by cor-el 10 hours ago

Firefox browser updates

Whenever the Firefox browser updates, it asks me to close the browser and will not let me open up any new tabs nor update existing tabs without a 'close your browser' mes… (read more)

Whenever the Firefox browser updates, it asks me to close the browser and will not let me open up any new tabs nor update existing tabs without a 'close your browser' message popping up. This is incredibly inconvenient for me. When I'm doing something important, like filling out a form, and it updates. I often have to close the tab that I'm doing something important on and then having to redo EVERYTHING. I would really like it if Firefox would ask or remind me to update instead of force one on me and disabling what I can do with the browser until I do.

Asked by orchidepling01 1 day ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

browser

we have 2 account sign-in, my browser opens in maximized full screen, however my wife's browser opens in minimized tab on upper left window and she has to press the maxim… (read more)

we have 2 account sign-in, my browser opens in maximized full screen, however my wife's browser opens in minimized tab on upper left window and she has to press the maximized icon to get to full screen. Could you please advise how I can correct this nuisance.

Thank you>

Asked by Al 20 hours ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

Amazon website is wonky in Firefox

Amazon is wonky in Firefox. Screenshot of Amazon homepage in Firefox. Screenshot of Amazon homepage in Chrome, both screenshots taken at 10:30 am Pacific Time 06/07/2023.… (read more)

Amazon is wonky in Firefox. Screenshot of Amazon homepage in Firefox. Screenshot of Amazon homepage in Chrome, both screenshots taken at 10:30 am Pacific Time 06/07/2023.

Asked by Ferrara 22 hours ago

Last reply by cor-el 16 hours ago

Disable "Thank you for loving Firefox" tab

How do we disable "Thank you for loving Firefox" tab that keeps opening. Have tried several of the tips provided online but does not work. Deleted and re-installed Firefo… (read more)

How do we disable "Thank you for loving Firefox" tab that keeps opening. Have tried several of the tips provided online but does not work. Deleted and re-installed Firefox and it this annoying tab still opens. Please advise how to fully disable or please resolve in next update. Have Firefox on several other computers and this does not open. Thanks!

Asked by Dagmeister 3 months ago

Last reply by Terry 1 day ago

Closed Caption is out of sync with Audio on HULU and Prime Video Works great with Netflix, HBO Max, Disney

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU a… (read more)

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

Asked by Bill 1 week ago

Last reply by chzuck 1 day ago

Previous/Old Password History

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firef… (read more)

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firefox because I knew I saved it. I ended changing the password to a wrong one at one point and I couldn't view the first ever password I saved for the Gmail account. I really need to know how to view older/previous passwords, it would save my life.

Asked by emir.gulov 1 day ago

Last reply by cor-el 1 day ago

Printing out logins and passwords

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firef… (read more)

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firefox doesn't accept the password. I have tried versions of the name that appears on my Windows screen after login, but that doesn't work. There is no alternative account on my laptop.

Asked by Dennis C During 4 months ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox is using a wrong default location for me when finding services "near me". How do I change this?

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change th… (read more)

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change this? Anyone's help is much appreciated - I just haven't been able to find a link to help me fix it!

amazon black screen

When I log into amazon with mozilla and try to search for an item, amazons reply screen, on my windows 10 computer screen, goes black. When I do the same login sequence … (read more)

When I log into amazon with mozilla and try to search for an item, amazons reply screen, on my windows 10 computer screen, goes black. When I do the same login sequence using google, everything works normally. I prefer using mozilla . This is a recent problem with mozilla that started two weeks ago. I need this fixed. I don't want to change browsers but I use amazon frequently. Thanks for your help.

Asked by fsv0420 5 months ago

Last reply by jonzn4SUSE 2 days ago

My bottom of the screen task bar

I have a task bar at the bottom of my screen -- or I used to. Ever since I installed a Norton protection program several says ago, the task bar shows up sometimes and oth… (read more)

I have a task bar at the bottom of my screen -- or I used to. Ever since I installed a Norton protection program several says ago, the task bar shows up sometimes and other times, it is gone and I cannot access it. When it's there, it gives me access to the websites I'm using, all my written files and picture, video and other files, volume control and other options. I NEED TO SEE AND USE THIS TASK BAR ALL THE TIME, NOT SOME OF THE TIME WHEN FOR SOME REASON IT'S THERE. AGAIN, I WANT TO ACCESS THIS TASK BAR ALWAYS WHEN I'M ONLINE.

FIX THIS.

Thank you.

Asked by Louise 2 days ago

Last reply by jonzn4SUSE 2 days ago