Firefox Support Forum

I've been noticing for a while that Youtube chapters were very hard to read if they were displaying over a white background. I thought this was just a Youtube issue but then I decided to boot up Edge and Brave to see if the issue still persisted. It doesn't. What happens in those browsers is that there is that the bottom part of the video is darkened just enough so that when the chapters are displayed there is enough contrast to read them. In Firefox this overlay cuts out before it reaches the chapters making them very difficult to read. I tried in Troubleshoot Mode and the issue persists.

I've linked pictures that demonstrate the difference.

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

• attempt to sign in with appropriate username and Password
• receive error message on screen

1. 1. It looks like you're experiencing problems logging in.
   2. You can try to fix this a few different ways.
   3. Log in through the PNC Mobile app
   4. Use a different browser or device
   5. Enable popups on your browser
   6. Don't use a VPN when you visit PNC websites
   7. Type in your User ID and password
   8. Clear your browser's cache or cookies
   9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.

• I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

• Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.

Pull requests on shavar-prod-lists are not being merged and pulled in Firefox to update domain blacklist that is causing site breakage https://github.com/mozilla-services/shavar-prod-lists/pulls.

At LinkedIn we are building a new page lnkd.in/interstitial that is breaking in firefox strict mode. To get this fixed we got the disconnect's list updated but their pull request is not being merged in shavar-prod-lists repo.

Please suggest if we need to do any next steps.

Netflix will crash when DRM is turned on. When i turn DRM off, the website won't crash, but it is impossible to watch a movie (error F7701-1003).

Windows 10, Acer Aspire A314-32, 64 bit. Firefox version 111.0.1

Hi all! Not sure why but since some weeks ago I cannot use firefox for google meet calls with my Bluetooth headphones. Everything else works fine but the mic just starts to sound weird and people cannot understand me.

I've tried with chrome and safari and the calls seem to work with no issue, it's just with FF.

Anyone else has experienced this? It's pretty uncomfortable to have to open an alternative browser just for calls when I'm using FF as my default for everything.

Firefox 111.0.1 (64-bit)

Headphones Sennheiser Momentum 4

MacOS 13.2.1 (22D68)

When I'm using the kayosports.com.au video streaming service website on Firefox (version: 110.0.1) the right arrow button to navigate the media content shelf rows so that I can see what else is streaming does not register when clicked with the mouse. Previously I was using version 109 of Firefox and the same bug was happening with that version as well.

When using the kayosports.com.au website on Brave Browser the right arrow button responses just fine when clicked with the mouse, just not with Firefox.

I'm using Windows 10 21H2 on a Desktop PC.

Quickbooks Online will not bring up the sign in page on Firefox. Chrome works fine on the same comp and network. When trying to sign in from Firefox it goes to a blank page with four spinning blue balls, no further.