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Regenerating recovery key

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my acc… (read more)

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it.

I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

Asked by EJ 8 hours ago

Answered by cor-el 7 hours ago

  • Solved

Change Mail

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary… (read more)

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Asked by Robin 18 hours ago

Answered by Robin 16 hours ago

  • Solved

Firefox Color Management/Profile Not Being Used

In FF 107.0 (64-bit) on Windows 11, I'm finding that FF is suddenly not honoring my color profile, so everything looks over-saturated. I've tried using gfx.color_manageme… (read more)

In FF 107.0 (64-bit) on Windows 11, I'm finding that FF is suddenly not honoring my color profile, so everything looks over-saturated. I've tried using gfx.color_management.mode 1 (my typical setting) and 2 (the default), and neither seems to fix the issue. The same issue exists in a fresh profile. I'd roll back to test an earlier version of FF, but it seems that's no longer easily possible. Edge is displaying colors properly.

Any ideas or known bugs?

Asked by nrbelex 1 week ago

Answered by nrbelex 22 hours ago

  • Solved

Can't adjust or dismiss sidebar -

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website. After the … (read more)

Normally I use side-berry to hold all of my tabs - the panel normally collapses and hides to the left of the screen - showing just the favicons of the website.

After the most recent firefox update 107.0 (20221110173214) there is now a large bar that i can't remove!

I have a CSS file for appearance, which i have included below.

any idea how to shrink this dead zone? I would really like to keep using my fun tabs.

****
#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {
  opacity: 0;
  pointer-events: none;
}


#main-window:not([tabsintitlebar="true"]) #TabsToolbar {
    visibility: collapse !important;
}
 
#nav-bar {
    margin-right:140px;
}
 
/* Some space on top to allow window dragging */
#titlebar {
    appearance: none !important;
    height: 20px;
}
 
/* Fix for main menu calling by Alt button */
#titlebar > #toolbar-menubar {
    margin-top: 10px;
}
 
.titlebar-buttonbox-container {
  display: block;
  height: 35px;
  margin-top: 0px;
}

:root {
  --sidebar-min-width: 50px;
  --sidebar-visible-width: 160px;
}

#sidebar-header {
  overflow: hidden !important;
}

#sidebar-box #sidebar-header {
  display: none !important;
}

#sidebar,
#sidebar-header {
  min-width: var(--sidebar-min-width) !important;
  max-width: var(--sidebar-min-width) !important;
  transition: .1s ease .05s;
  z-index:1;
}
.titlebar-buttonbox-container .titlebar-button {
  display: block;
  height: 45px;
}

#sidebar-box:hover :-moz-any(#sidebar,#sidebar-header) {
  background-color: var(--toolbar-bgcolor) !important;
  min-width: var(--sidebar-visible-width) !important;
  max-width: var(--sidebar-visible-width) !important;
  margin-right: calc((var(--sidebar-visible-width) - var(--sidebar-min-width)) * -1) !important;
  z-index:1;
  position: relative !important;
  transition: .1s ease .05s;
}

Asked by warmbloodedreptile 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Crashing on first start up.

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happen… (read more)

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happening for a few days, maybe since update Version 107.0 64-bit.

Asked by Tricia_TD 1 week ago

Answered by Tricia_TD 2 days ago

  • Solved

Website Login

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on m… (read more)

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on my WIndows 10 machine, but fails on my new Windows 11 machine.

Asked by rogergiudici 1 week ago

Answered by rogergiudici 1 week ago

  • Solved

Unknown process keeps running when I open Firefox.

Hi, Since about 2 weeks ago everytime I run Firefox a process with the name 'Hello World' runs as well. The text in the command line window reads: "This process runs at t… (read more)

Hi,

Since about 2 weeks ago everytime I run Firefox a process with the name 'Hello World' runs as well.

The text in the command line window reads: "This process runs at the full privileges of the user and has access to the entire public desktop API surface

Press any key to exit ... 15:16:48.6322622 (a)ThreadProc Start!! Connection established - waiting for requests"

Does anyone know what this is? I tried searching the net, but I could not find anything useful

I have tried a clean reinstall of Ffox and after running it for the first time, without signing in or installing any add-ons, the same process opened with it.

Thanks,

Mitch.

Asked by Mitch B 1 week ago

Answered by jonzn4SUSE 6 days ago

  • Solved

YouTube aspect ratio off

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in … (read more)

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in standard mode. Refreshing hasn't fixed the issue, neither has restarting or shutting down my laptop, as it was turned off for 12+ hours and I still had the issue when using YouTube today. It's even an issue in incognito mode, but not an issue if I use a completely different browser. I can't find anything else that has been affected by whatever button I must have pushed. Laptop is a Dell G15, if that's relevant. Would love any tips to fix this.

Asked by rgold96306 1 week ago

Answered by rgold96306 1 week ago

  • Solved

Save as PDF fails

When I try to print, or Save As PDF, the preview is not acceptable, and varies between landscape and portrait. See attached images. I have had this difficulty for awhile.… (read more)

When I try to print, or Save As PDF, the preview is not acceptable, and varies between landscape and portrait. See attached images. I have had this difficulty for awhile. I have been opening up another browser, Edge or Chrome, if I needed a WYSIWYG image. I forget when this began - it's been more than two updates. Thank you.

Win 11 Pro v.21H2 64-bit HP Spectre x360 2-in-1 laptop 16x10, 11th Gen i7, 16 GB RAM

Asked by dried_squid 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

How to get rid of the large space between tabs and the address bar after upgrading to new version 107.

After upgrading to version 107, there is a huge space between the open tabs and the address bar. Can't figure out how to remove it. I am thinking it has something to do… (read more)

After upgrading to version 107, there is a huge space between the open tabs and the address bar. Can't figure out how to remove it. I am thinking it has something to do with the fact that I had enabled multi-row tabs. I can fill up that space with tabs if I open enough of them. In the older version that space was not there and the space would just expand to accommodate the extra row of tabs as needed. Any ideas would be greatly appreciated!

Asked by joshlukins 1 week ago

Answered by joshlukins 1 week ago

  • Solved

Webpage missing content when opened in Firefox

Hi, I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly displaye… (read more)

Hi,

I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly displayed in the Chrome Browser (Screenshots attached).

I have navigated to "Settings/Privacy & Security", scrolled down to "Permissions" and can confirm that the "Block pop-up windows" option is NOT enabled.

I am obviously missing a setting somewhere, can anyone advise?

Thanks

Asked by Matrix 1 week ago

Answered by cor-el 1 week ago

  • Solved

Youtube GPU usage peaks

I noticed some peaks of usage on both internal and dedicated GPU while watching videos on YouTube. This happens only when watching videos not on Full Screen mode. I teste… (read more)

I noticed some peaks of usage on both internal and dedicated GPU while watching videos on YouTube. This happens only when watching videos not on Full Screen mode. I tested also with chromium but there's not this issue. What is causing it? How can i stop this behavior?

Asked by Gian 1 week ago

Answered by ARMAN KHAN 1 week ago

  • Solved

Firefox 107 userchrome behavior change --tab-lines

Prior to the last update, Firefox was auto resizing my tab background area (I don't know the technical name of this, but its the menu area behind the tabs) to fit more ta… (read more)

Prior to the last update, Firefox was auto resizing my tab background area (I don't know the technical name of this, but its the menu area behind the tabs) to fit more tabs as I opened them, up to a certain number of open tabs. Now the tab background area remains at its full size from the start even if I have only 1 tab open. I prefer the old behavior and I'm not sure what userchrome setting I need to adjust in order to get back to it. The line that is causing the issue is as follows

  1. main-window {
 /*--tab-min-height: unset !important; */
 --tab-min-height: 38px;
 --tabs-lines: 8;     /* THIS LINE CAUSES THE PROBLEM */
 --tab_min_width_mlt: 186px;
 --tab_max_width_mlt: 186px;
 --tab-min-height_mlt: 38px;

}

I can reduce it to a lower number but when I do that I am stuck with the tab scrolling behavior that I don't want. Perhaps there is a setting to auto resize the tab area that I'm unaware of. I would appreciate any assistance. Thanks.

Asked by Zafaron 1 week ago

Answered by Zafaron 1 week ago

  • Solved

Firefox will no longer open when dbl clicked - Windows 11 v 22h2

Hi folks, I tried to open my Firefox browser today and nothing happens when I dbl click on the icon. I tried uninstalling / reinstalling, no change. On the uninstall wind… (read more)

Hi folks, I tried to open my Firefox browser today and nothing happens when I dbl click on the icon. I tried uninstalling / reinstalling, no change. On the uninstall window it gives you the option to use the Firefox refresh / repair facility which I clicked but there is no response from the programme. I read through the trouble shooting tips and tried to bring up the profile manager using the windows - run box (firefox.exe - p) but nothing happens. I have disabled windows defender firewall and I use Webroot Anywhere secure which I also disabled but still wouldn't run.

Could anyone suggest anything else I might try - thank you.

Ben

Asked by ben_phillips_jones 3 weeks ago

Answered by ben_phillips_jones 1 week ago

  • Solved

OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (read more)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Asked by Tirso Carranza 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago