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Picture-in-picture not showing

When on youtube or any video website, when I click the PiP button on the side of the video, instead of having the video popup on the screen I have a new windows (only vis… (read more)

When on youtube or any video website, when I click the PiP button on the side of the video, instead of having the video popup on the screen I have a new windows (only visible in the windows taskbar) which is invisible.

If I try to hover the (empty) preview in windows, it should hide everything else and show the window, but nothing happens as if the popup create a window but stops in the middle.

I tried with Firefox (v107.0 64-bit) and Firefox dev edition (v108.0b6 64-bit), same problem. I tried disabling every addon/theme, same problem. I tried disabling hardware acceleration, same problem. I tried Troubleshoot mode, works correctly.

Before re-installing Windows it worked normally. What could be the problem ?

Asked by EdgelordMcTeabag 16 hours ago

Last reply by jonzn4SUSE 14 hours ago

Install Firefox on Windows 11

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps fro… (read more)

I can't figure out how to install Firefox on Windows 11. Their link gets me to APPS in Setting but from there I'm lost. I can't find in APPS where to allow for apps from third parties. I think MS does this on purpose.

Asked by nansandomeng 20 hours ago

Last reply by James 18 hours ago

Know my firefox password or keep all my passwords

Hello everyone, I'm currently logged into my Firefox account, however, I can't remember its password. If I reset the password I lose all 245 of my saved logins. I want to… (read more)

Hello everyone,

I'm currently logged into my Firefox account, however, I can't remember its password. If I reset the password I lose all 245 of my saved logins. I want to reset the password so that I actually remember it. If ever I get logged out on this laptop, or change laptop, I'll lose all 245 of my logins. What do I doooooooooooooooooooooo?

Asked by lilmanjak 1 day ago

Last reply by cor-el 19 hours ago

GMail suddenly acting up

Hi I have switched from MS Edge to FireFox (Running Windows 11 latest & updated etc.) due to it not being Chrome based and the upcoming stopping of AdBlocker on Chrom… (read more)

Hi I have switched from MS Edge to FireFox (Running Windows 11 latest & updated etc.) due to it not being Chrome based and the upcoming stopping of AdBlocker on Chrome based browsers. This morning suddenly whenever I try to pop-out the reply window or right click and get a translation I am being told to disable my adblocker! In frustration (I am English and speak Spanish, reasonably, but also like to get a translation) I turned off AdBlocker and restarted, but no change Gmail is still saying I have AdBlocker and to turn it off. Anyone have any ideas on how to get round this necessary evil of GMail without changing all my email addresses....? Cheers Mike

Asked by hanzo.azmodan 3 days ago

Last reply by Dropa 20 hours ago

Print a document from the internet on FireFox browser

I go to a document on a webpage on the internet. I select the "print" button and the "Print" window opens. I select to print one copy of one page and press "Print". My… (read more)

I go to a document on a webpage on the internet. I select the "print" button and the "Print" window opens. I select to print one copy of one page and press "Print". My printer starts printing and out comes several pages with unreadable characters at the top of the page with the rest of the page blank. Then several black pages come out of the printer. I have to turn the power off on the printer to get it to stop.

I contacted Hewlett Packard and they said the printer was operating normally and the problem was with the browser.

Please help. RollsPhantom

Asked by RollsPhantom 2 days ago

Last reply by Dropa 20 hours ago

Account creation and signing up

Hello, It's my first time using Firefox. Ad-blockers were disabled by Chrome as soon as it was released. There was a transfer of two of my most frequently used accounts, … (read more)

Hello, It's my first time using Firefox. Ad-blockers were disabled by Chrome as soon as it was released. There was a transfer of two of my most frequently used accounts, my personal and school accounts. The official department of education email address used by most schools in my area is different from the one used by the majority of schools in my area. The school has switched everything to the school's official email address in recent months, removing the made email. On the about profile page, I clicked the create account button. The process of creating a new account was unsuccessful. There was an error message, but I don't remember it. As far as my school is concerned, it has already been made, I just have to sign in. Signing in required a primary account, according to an error message. I know the email address and reset my password to the default, but it still doesn't work. Is there anything I can do?

Asked by aleenm860 2 days ago

Last reply by Dropa 1 day ago

Firefox tabs are crashing constantly, even with new profile and no extensions.

My tabs are constantly crashing. I'm on the newest version and have had no changes when the tabs started crashing. No solutions has worked currently, got a few hours left… (read more)

My tabs are constantly crashing. I'm on the newest version and have had no changes when the tabs started crashing. No solutions has worked currently, got a few hours left before I abandon Firefox, my browser for the last decade, and switch over to Chrome, as this is nearly unusable...

Asked by sheriffjt 2 days ago

Last reply by Paul 2 days ago

Account logging out when logging in to addons.mozilla.org

Whenever i try to login to my account on addons.mozilla.org, it says to enable two step authentication and if i dont, it does not let me log in. … (read more)

Whenever i try to login to my account on addons.mozilla.org, it says to enable two step authentication and if i dont, it does not let me log in.

Asked by dogesquad900 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Can not disable address bar search

I got a new computer running windows 11. I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actua… (read more)

I got a new computer running windows 11.

I installed Firefox as my default browser. I then noticed the address bar performing search which is annoying as hell and actually and interferes with productivity as I use search. Basically, I have to redo searches after the address bar. It is problematic. The one off search from address bar according to last survey only 26% of users like it. rest want it gone.

As for me, I have tried the solution of Keyword set to false and the browser url oneoff also set to false.

I saw another suggested item of turn off keyword search. However, that item does not have an off button or switch within Windows 11. Just check marks of the suggested keywords that developers installed into the field when downloaded. I unchecked all the items as that was the only change I could do. So, there is no keyword selected. I closed all browser windows and restarted Firefox.

The address bar search still occurs. This make the previous question and answer solution invalid as of August 12, 2022.

I consider this a BUG and a major development of Firefox browser failure. When I search, I am looking for generally wide range of results and alternative search options are better than specific one off search. Best example; What is difference between Clementines and Mandarins? As a one off search you get one set of results. When you use the proper search box of a search engine, you get totally different results that are more useful and less time consuming to know the full range of answers, history, physical traits as well as other items not considered in the address bar search. In the search engine box, you do get the address bar search items. However, they always are 6 to 20 down the list of preferred or most useful. However, the address bar search results do not have all the top 5 items from the search engine search. It is a matter of how the address bar does the search that is at issue. For whatever reason, the results are not as good as direct input. You will have to determine through investigation why that is. However, that is a year's worth of investigation if anyone would do it. In the mean time, this address bar search needs a simple button that does all the changes necessary to make it stop!

Additionally, I find multiple related search options that are given by search engines extremely helpful when looking for related type of searches. This is something that the address bar search can not do and was never designed or allowed to do. Thus, it causes loss of productivity.

As such and because it does cause loss of productivity, it is a BUG and by law, Mozilla must remove items or provide easy solution to stop productivity failure.

The current solution does not work. That means Mozilla must provide an update immediately to make this feature go away for those who find it annoying, useless or interference with productivity!

Asked by pmadison1 3 months ago

Last reply by cor-el 2 days ago

Crashing on first start up.

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happen… (read more)

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happening for a few days, maybe since update Version 107.0 64-bit.

Asked by Tricia_TD 4 days ago

Last reply by cor-el 2 days ago