Allow slide show for non-creators (PDF)

We created an exhibition in which we used PDFs for users to use as documentation. The problem is that these pinned PDF only can be paged by the creator of the room. Is th… (read more)

We created an exhibition in which we used PDFs for users to use as documentation. The problem is that these pinned PDF only can be paged by the creator of the room. Is there any option to allow guests to page these PDFs? We found it a critical feature.

Thank you very much

Asked by alexdontsurf 4 days ago

How to replace objects

Hi, I need a help as I am newbie on Mozilla Hub. I enter the room where some objects are already in places. I would like to change them however I cant edit or delete them… (read more)

Hi,

I need a help as I am newbie on Mozilla Hub. I enter the room where some objects are already in places. I would like to change them however I cant edit or delete them.

So much appreciated if someone would like to help me out.

Many thanks.

Asked by traceyonallee 3 weeks ago

Last reply by Seburo 3 weeks ago

THREE.WebGLProgram: shader error / In All browsers

Today I got this problem that projects on Spoke get loading for very long time and on browser consoler emmits the error mensage "THREE.WebGLProgram: shader error" with a … (read more)

Today I got this problem that projects on Spoke get loading for very long time and on browser consoler emmits the error mensage "THREE.WebGLProgram: shader error" with a extensive description. I've tested in differents browsers (Opera, Edge and Chrome) and it shows the same error mensage. Already restarted my system and verify the iGPU drivers (my specs: ryzen 5 3500u - vega 8, win 10), and it's all on latest drivers. I'll print the error mensages below.

Please if anyone can help, my works it's on that.

Asked by leticiamayni1 3 weeks ago

Why lightining on mobile goes different to desktop?

I'm making a room on Hubs and put some directional lights there, but when I acess from my mobile, it's like light didn't exist and even textures does away from original m… (read more)

I'm making a room on Hubs and put some directional lights there, but when I acess from my mobile, it's like light didn't exist and even textures does away from original model. Why this happens? It's some native configuration of Hubs to make rooms more resposives?

Please help.

Asked by leticiamayni1 1 month ago

pictures on the wall

Hello, I would like to know how do I INSERT a picture into frames (with a duck)? I understand how to fasten a picture (pin), etc., but I don't understand how to fasten a … (read more)

Hello, I would like to know how do I INSERT a picture into frames (with a duck)? I understand how to fasten a picture (pin), etc., but I don't understand how to fasten a picture to a frame so that it really sits there (fits on the wall)? Thank you

Asked by timek.valtera 1 month ago

hold a conference by using Mozilla Hubs

I would like to hold an in-house event involving about 1000 people during the day. I wonder if 1000 people can access it at once, and how much it costs when using cloud … (read more)

I would like to hold an in-house event involving about 1000 people during the day. I wonder if 1000 people can access it at once, and how much it costs when using cloud service. And is it possible to mirroring the event and splitting crowds into multiple rooms with smaller groups? Please contact me after checking.

Asked by sinsafox 1 month ago

Can't Create New Room

Hi there, I'm trying to create a custom room but every time I click "Create Room" I am taken back to the main page. Could someone direct me to how I can create a new room… (read more)

Hi there,

I'm trying to create a custom room but every time I click "Create Room" I am taken back to the main page. Could someone direct me to how I can create a new room?

Asked by shayehayes 1 month ago

Automatic play of videos

The videos placed in the room via Spoke start playing automatically when someone enters the room. How can I change that? I would like to be in control and play the video … (read more)

The videos placed in the room via Spoke start playing automatically when someone enters the room. How can I change that? I would like to be in control and play the video for the people that I invite in my room. Thanks!

Asked by olaf14 1 month ago

Hubs Spoke: Loading 3D Objects from Sketchfab fails

Hey, when I try to load some objects from the integrated sketchfab platform it fails very often. only error message is usually "model loading failed" or something like th… (read more)

Hey, when I try to load some objects from the integrated sketchfab platform it fails very often. only error message is usually "model loading failed" or something like that. sometimes it works but fails when i'm trying to publish the scene to hubs. i'm pretty sure i'm below the 120MB Filesize and don't understand why some objects will load and some won't and why some won't export after they're succesfully imported. Are there any rules i'm overseeing here? Only one's I know are:

1. must be a .glb 2. total project size <120MB

Any ideas where that errors are coming from?

Asked by jonathanspost 2 months ago

Cant log in

Hi, today when i wanted to continue working on my spoke projects, spoke couldnt load my projects, instead i got the following error message: "Failed to fetch "https://hu… (read more)

Hi,

today when i wanted to continue working on my spoke projects, spoke couldnt load my projects, instead i got the following error message:

"Failed to fetch "https://hubs.mozilla.com/api/v1/projects": Cause: Network Error: 401 Unknown Error. Possibly a CORS error."

When i opened a room with one of the scene links i saved from one of my projects, i was automatically logged out of spoke/hubs.

And now, i cant log in again. Every time i try to log in with the link sent to my account email, i just get another error message saying "Error Verifying Email Unknown Error".

I really hope somebody here can help me to solve this problem and log in again.

Asked by Tim.Menzner 2 months ago

Last reply by Tim.Menzner 2 months ago

Make a room walkable?

Anything I create typically results in a room where you get stuck on object joins. Stairs are just impossible. How do I join things so that avatars can walk over them? W… (read more)

Anything I create typically results in a room where you get stuck on object joins. Stairs are just impossible. How do I join things so that avatars can walk over them?

What is the keyword to search for help on this please?

Every time I want to test I need to publish as well, which seems like I'm missing something there too?

Example room: https://hubs.mozilla.com/scenes/qqwMsuE

Asked by spamrisk7 2 months ago

Last reply by spamrisk7 2 months ago

Xbox one controller in Hubs

Hi Mozilla/Hubs support Can you help with getting an Xbox one controller to work in hubs? The controller is tethered to an iMac I'm using the Firefox browser, the central… (read more)

Hi Mozilla/Hubs support

Can you help with getting an Xbox one controller to work in hubs?

The controller is tethered to an iMac I'm using the Firefox browser, the central light is on, on the controller, but no movement when the controller is tested.

Any suggestions?

Thanks

Asked by lovespictures2 2 months ago

[Hubs Inquiry] Hosting a Virtual Company Event

Hello, Good day! I am Kae from Accenture Philippines and our project is currently preparing for a virtual event for a certain project that will utilize Hubs. I would just… (read more)

Hello,

Good day! I am Kae from Accenture Philippines and our project is currently preparing for a virtual event for a certain project that will utilize Hubs. I would just like to ask a few questions about Hubs:

  • Bulleted list itemIs there a way to increase the number of "In-Room" users? We are looking at 80 to 100 users that will be joining through web browsers and a few users that will join through mobile phone browsers and VR headsets.
  • Related to the first question, is there a pro/paid version to access more functionalities? We are seeing a free version online and we were just curious if you offer another version for enterprise.
  • Bulleted list items there a way to text chat with a person 1 on 1 inside the room?

Hoping to hear from you soon! Thank you so much.

Regards, Kae Simon

Asked by kristinesimon31 2 months ago

Can I stream real-time 360° video in a hubs room?

hello i have a question. Can I stream real-time 360° video in a hubs room from Youtube? If so, can I watch the 360° real-time streaming video in the Sphere in the room? … (read more)

hello i have a question. Can I stream real-time 360° video in a hubs room from Youtube? If so, can I watch the 360° real-time streaming video in the Sphere in the room?

Asked by shiki-k 3 months ago

Last reply by shiki-k 3 months ago

  • Archived

Embedding Livestream In Hubs

Hi everyone, I have a bit of a challenge: I'm trying to host a live event in Mozilla Hubs. We have been trying to find the best streaming platform to use to bring the con… (read more)

Hi everyone, I have a bit of a challenge: I'm trying to host a live event in Mozilla Hubs. We have been trying to find the best streaming platform to use to bring the content reliably into a Hubs instance.

So far we have ruled out YouTube since it sometimes has an API request limit with Hubs that we can't risk, Twitch now has a purple screen each time it runs an advert which also rules it out.

We had some suggestions on Discord to try Vimeo as it was a reliable video provider. We have paid the £75/month annual fee to be able to stream on Vimeo and now they aren't working in Spoke.

Has anyone successfully got a Vimeo Livestream working in Hubs. If so, what link was used - we've found that vimeo.com/event/[id] URLs don't get picked up however vimeo.com/video/[id] and player.vimeo.com/video/[id] links do work in Spoke.

The only workaround I can find for now is to start the livestream on Vimeo several hours before our event starts, then get the embed code (which once live is a player.vimeo.com/video/[id]), and then update the Spoke instance with this specific link before anyone joins. This is annoying since it resets every time we go offline!

If Vimeo livestreaming isn't working in Hubs, can someone suggest a reliable streaming provider without ads that works?

Asked by chris368 6 months ago

Last reply by YoSHwaY 5 months ago