Showing questions tagged: Show all questions

Hubs iframe embed has "undefined" as its embed_token, unable to embed.

I am trying to embed my room in an iframe, but when I copy the embed code, it copies this: <iframe src="https://hubs.mozilla.com/<redacted>?embed_token=undefined… (read more)

I am trying to embed my room in an iframe, but when I copy the embed code, it copies this: <iframe src="https://hubs.mozilla.com/<redacted>?embed_token=undefined" style="width: 1024px; height: 768px;" allow="microphone; camera; vr; speaker;" ><="" iframe>="" <="" p=""><p>The iframe refuses to connect to Mozilla Hubs, so how can I get it to show me the embed token? </p></iframe>

Asked by josh49 1 week ago

Get a VR view on iPhone or any phone with a generic headset.\

Hi! How could I use my iPhone with a generic headset and enter a Mozilla Room and get the VR immersive experience? I tried on Google Chrome and Firefox but I cannot get t… (read more)

Hi! How could I use my iPhone with a generic headset and enter a Mozilla Room and get the VR immersive experience? I tried on Google Chrome and Firefox but I cannot get the VR view for the headset. How could I do it?

Asked by justingraside 1 week ago

cookies used by Hubs

Hello, I have a tool which scans websites for cookies and this results are added into the cookie banner for websites. One of the pages on the website has a Hubs Room emb… (read more)

Hello,

I have a tool which scans websites for cookies and this results are added into the cookie banner for websites. One of the pages on the website has a Hubs Room embedded and as a result, it seems the following cookies are put on to the page: ___concurrent_load_detector_global ___hubs_store

I am trying to find a description of the two cookies so that the site visitors can understand the purpose of the cookies but cannot seem a description of what these cookies are used for anywhere.

I was wondering if anyone might be able to give some insight into what these cookies are used for and if they are necessary for the Room to work (i.e., the cookie must be present on the page and should not be blocked)?

Thanks, Eric

Asked by WildSheepChase 2 weeks ago

Architecture Kit

It seems that Architecture Kit of any sort dont appear in my room. This is the camera preview And this is the output when its complied and publish to hubs. I really hope … (read more)

It seems that Architecture Kit of any sort dont appear in my room. This is the camera preview

And this is the output when its complied and publish to hubs.

I really hope this can be fixed asap.

Note: I create a new project. Everything works only the walls and floor or anything that's is in the kit won't show up.

Asked by InoXtiC 2 weeks ago

Last reply by InoXtiC 2 weeks ago

Import Scenes from Mozilla Hubs to Hubs Personal Cloud

Hi! Thanks for the awesome product. We plan to use Mozilla Hubs for an industrial fair and therefore I've setup a Personal Hubs Cloud instance via AWS. The deployment see… (read more)

Hi!

Thanks for the awesome product. We plan to use Mozilla Hubs for an industrial fair and therefore I've setup a Personal Hubs Cloud instance via AWS. The deployment seems to work so far. However, I came up with some questions:

1. Is there a way to password protect the Hubs main page and if so what would be the best way to do it?

2. We've created some scenes via Spokes (https://hubs.mozilla.com/spoke) and now I'm wondering what is the best way to import them into our Hubs Cloud instance. The only way I've found it to publish the scene to Mozilla Hubs with the remix and promote option activated and then create a new project in Hubs Cloud and search for the scene. This leads, however, to some strange errors and the room isn't loading (see screenshots for the errors). I also tried to export the scene as .spoke file and import it in Hubs Cloud, but haven't found a way to do so.

Are there any solutions for these questions?

All the best Philipp

Asked by philipp.heisig 1 month ago

Last reply by philipp.heisig 1 month ago

Bluetooth Remote Controller Problem

I love the VR functionality of Mozilla Hubs. I have a Xiaomi Pocophone that I put on Cardboard-like glasses and it works flawlessly. To move around the room I connect a P… (read more)

I love the VR functionality of Mozilla Hubs. I have a Xiaomi Pocophone that I put on Cardboard-like glasses and it works flawlessly. To move around the room I connect a PS4 controller via Bluetooth to the Pocophone and it works fine (I move with the left joystick). I have two other bluetooth controllers (VR Park and VR Box) that are more manageable than the PS4 because they only have one joystick. The prblem is that neither of them work on Mozilla Hubs and I don't understand why since seeing the button mapping with an app, it recognizes the joystick as the left joystick just like the PS4 one.

Does anyone know how to make them work? Thanks in advance.

Asked by davidmorillov2 1 month ago

Controlls for Valve Index

I can't get the controlls for my Valve Index working in Mozilla Hubs, on the Guide only the HTC Vive, Oculus Quest and WMR Headsets are mentioned. Are there no working co… (read more)

I can't get the controlls for my Valve Index working in Mozilla Hubs, on the Guide only the HTC Vive, Oculus Quest and WMR Headsets are mentioned. Are there no working controlls for it yet? So do I have to implement them myself through SteamVR? The only working controlls are the movement via the Stick, Teleporting on the Touchpad, throwing emotes via the A?(not sure if it was A or B) Button and dragging and rescaling objects with the Trigger. What I would like to be able to do is interact with the Menu above me and open the Menu which is mentioned in the controlls post. I hope you can help me... Greetings Laurin

Asked by laukruzie 2 months ago

Controls in VR

Since today (2021-11-02) the control function via joystick and teleport using a VR Headset seems to have a huge bug. Tested on Oculus Quest 2 and HP Reverb 2 As we are pl… (read more)

Since today (2021-11-02) the control function via joystick and teleport using a VR Headset seems to have a huge bug.

Tested on Oculus Quest 2 and HP Reverb 2

As we are planning to do several live-Events in complex designed Scenes with lots of waypoints, this would be a huge Problem for us. Is there anything like a newsletter which would inform us immediately, if something like this happens again? so that we can react and in worst case cancel our event before guests are joining?

greetings from Dresden, Germany

Asked by r.rott 2 months ago

Spoke: Imported GLB 'too large to generate a floor plan'

Hey everyone, I'm currently working on a project in Spoke/Hubs for what I edited a 3D model in Blender. Trying to upload the GLB file leads to the attached error notifica… (read more)

Hey everyone, I'm currently working on a project in Spoke/Hubs for what I edited a 3D model in Blender. Trying to upload the GLB file leads to the attached error notification. Unchecking the 'walkable" checkbox worked so far, but I actually need that object to be walkable. So far, I've scaled down the model in Blender and croped the top as well - unfortunately that did not help at all - I still recieve that error message. Anybody out there who might help?

Thanks alot and best wishes Opera10

Asked by opera10 2 months ago

Mozilla Spoke Publishing Crash!!!

Hi, I'm currently using Mozilla Spoke to create a scene and when I click publish to publish it, it comes with this message (I've also attached an image). Since it wont le… (read more)

Hi, I'm currently using Mozilla Spoke to create a scene and when I click publish to publish it, it comes with this message (I've also attached an image).

Since it wont let me publish I can't share it with anyone and once it wouldn't let me save it as well. Now it's fixed but it could happen again. I'm not sure what the message means.

Please Help!

Thank you so much!

Asked by maywri 2 months ago

Sketchfab Models Not Loading

Every time I try to load model by updating the sketchfab url, it loads a broken image. I'm pretty new, so I'm guessing I'm just making a noob mistake, but any advice wou… (read more)

Every time I try to load model by updating the sketchfab url, it loads a broken image. I'm pretty new, so I'm guessing I'm just making a noob mistake, but any advice would be appreciated!

Asked by mamcmullen22 3 months ago

Last reply by mamcmullen22 3 months ago

Using Hubs as an educational institution

Good day, I would just like to know whether or not it is allowed to use Hubs at my school in a commercial sense? The plan is to create rooms/environments using Spoke and … (read more)

Good day,

I would just like to know whether or not it is allowed to use Hubs at my school in a commercial sense?

The plan is to create rooms/environments using Spoke and Hubs and then letting our learners take part in the lessons virtually.

Asked by constantbester 3 months ago

Last reply by TyDraniu 3 months ago

How to replace objects

Hi, I need a help as I am newbie on Mozilla Hub. I enter the room where some objects are already in places. I would like to change them however I cant edit or delete them… (read more)

Hi,

I need a help as I am newbie on Mozilla Hub. I enter the room where some objects are already in places. I would like to change them however I cant edit or delete them.

So much appreciated if someone would like to help me out.

Many thanks.

Asked by traceyonallee 4 months ago

Last reply by Seburo 4 months ago

  • Archived

Cant log in

Hi, today when i wanted to continue working on my spoke projects, spoke couldnt load my projects, instead i got the following error message: "Failed to fetch "https://hu… (read more)

Hi,

today when i wanted to continue working on my spoke projects, spoke couldnt load my projects, instead i got the following error message:

"Failed to fetch "https://hubs.mozilla.com/api/v1/projects": Cause: Network Error: 401 Unknown Error. Possibly a CORS error."

When i opened a room with one of the scene links i saved from one of my projects, i was automatically logged out of spoke/hubs.

And now, i cant log in again. Every time i try to log in with the link sent to my account email, i just get another error message saying "Error Verifying Email Unknown Error".

I really hope somebody here can help me to solve this problem and log in again.

Asked by Tim.Menzner 6 months ago

Last reply by Tim.Menzner 6 months ago

  • Archived

Make a room walkable?

Anything I create typically results in a room where you get stuck on object joins. Stairs are just impossible. How do I join things so that avatars can walk over them? W… (read more)

Anything I create typically results in a room where you get stuck on object joins. Stairs are just impossible. How do I join things so that avatars can walk over them?

What is the keyword to search for help on this please?

Every time I want to test I need to publish as well, which seems like I'm missing something there too?

Example room: https://hubs.mozilla.com/scenes/qqwMsuE

Asked by spamrisk7 6 months ago

Last reply by spamrisk7 6 months ago

  • Archived

Can I stream real-time 360° video in a hubs room?

hello i have a question. Can I stream real-time 360° video in a hubs room from Youtube? If so, can I watch the 360° real-time streaming video in the Sphere in the room? … (read more)

hello i have a question. Can I stream real-time 360° video in a hubs room from Youtube? If so, can I watch the 360° real-time streaming video in the Sphere in the room?

Asked by shiki-k 7 months ago

Last reply by shiki-k 7 months ago

  • Archived

Embedding Livestream In Hubs

Hi everyone, I have a bit of a challenge: I'm trying to host a live event in Mozilla Hubs. We have been trying to find the best streaming platform to use to bring the con… (read more)

Hi everyone, I have a bit of a challenge: I'm trying to host a live event in Mozilla Hubs. We have been trying to find the best streaming platform to use to bring the content reliably into a Hubs instance.

So far we have ruled out YouTube since it sometimes has an API request limit with Hubs that we can't risk, Twitch now has a purple screen each time it runs an advert which also rules it out.

We had some suggestions on Discord to try Vimeo as it was a reliable video provider. We have paid the £75/month annual fee to be able to stream on Vimeo and now they aren't working in Spoke.

Has anyone successfully got a Vimeo Livestream working in Hubs. If so, what link was used - we've found that vimeo.com/event/[id] URLs don't get picked up however vimeo.com/video/[id] and player.vimeo.com/video/[id] links do work in Spoke.

The only workaround I can find for now is to start the livestream on Vimeo several hours before our event starts, then get the embed code (which once live is a player.vimeo.com/video/[id]), and then update the Spoke instance with this specific link before anyone joins. This is annoying since it resets every time we go offline!

If Vimeo livestreaming isn't working in Hubs, can someone suggest a reliable streaming provider without ads that works?

Asked by chris368 10 months ago

Last reply by YoSHwaY 9 months ago