Firefox for iOS Support Forum

I've had this problem of on my iPhone 14 Mac Firefox (now v113.2 where )tabs are taking long to delete and they freeze once I try to. After waiting awhile, anywhere up to 30 seconds or more, they either finally delete, but still slow or the app crashes and that seems to make the deletions fast, like they originally used to be. I've seen that other people seem to have this problem and I just wondered if a solution for this has finally been found?

Thanks in advance to anyone who knows how to fix this...

<(Email address)>

Firefox crashed on me. And deleted all the tabs that’s I had up on Firefox. It didsk me if I wanted to restore my tabs and I said yes, but none of them got restored. And I can’t seem to find any recent tabs or anything!

Hello, I have had issues with multiple crashes with Firefox for I Os, now when I try to access my xfinity email, I get the to and from but not the body of the email. I updated Firefox and rebooted my iPhone but still the same results.

Hello everyone

I'm at a loss. FF for iOS (iPhone 7) keeps crashing every few days (no other apps have similar problems). It then asks to restore tabs from the last session, which mostly works, but every few weeks, all tabs are lost (about 20..50 total). In history menu, open tabs from last session is greyed out. When the tabs are are lost, they're also instantly purged from FF sync. >:(

I'd love to use FF on iPhone, since I'm using FF sync extensively and successfully on multiple PCs. But on iPhone, FF only causes me pain and suffering (i.e. the need to comb through months of history in the hopes of catching all lost tabs). Is there anything I can do that FF on this platform gets more reliable?

It seems, the more connected we get, the more data we lose. :(

Best regards

Björn

1. Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again.

1. Firefox crashes a lot since iOS 16 and now too on 16.1, and now also since the release iPadOS 16.1. This makes the app difficult to use and really bad.

Both are very frustrating and important issue, please fix it!

Woke up today and ipad crashes each time i try to go to a webpage in Firefox. Worked fine last night. ios14.1, can’t upgrade this ipad now. Have deleted and re-installed Firefox multiple times, rebooted ipad, can’t even access Troubleshoot mode bc it immediately crashes and closes Firefox. Please help.

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solution I’ve seen that could work would be sending my log report, yet haven’t found anywhere to post said log. Overall I’m lost at where to solve my problem with my app crashing. For context I’m using an iPhone that’s currently running iOS 14.

I am a long time (decades) user of Firefox. I run Firefox on Macbook, Android, iPad, and Windows 10. One of the features I use a lot, is the sending of tabs from one device to another. Mostly with the iPad being the target. Recently, Firefox crashed on the iPad. Not a problem, I thought. Firefox has crashed before and machines running Firefox have crashed before. Firefox has always nicely restored tabs that were open at the time of the crash. Not so after this crash on the iPad. Selecting the button to restore tabs did not restore anything. I quickly opened the tabs that were synchronised from the iPad on my Macbook. Firefox on the iPad had lost the way altogether. There were 3 entries in the synchronisation database for it now, two with identical name. Sending tabs to the ipad could only be done to the wrong name. Renaming the machine on the iPad did not result in corrections, so I uninstalled and reinstalled Firefox on the iPad. This did not correct the issues, so I deleted the iPad Firefox devices (all for the same device) from the Macbook. That worked. After that I set up the proper name for the device on the iPad, and sync and sending tabs worked again. The next problem was that web pages that worked before did not open in Firefox on the iPad any more. Some cookie settings pages worked alright. The cookie settings page for my newspaper did not work any more. No way at all to get to those settings. The pages for my newspaper also did not load to the end any more, making Firefox on the iPad quite useless for me. I have tried several things, including uninstalling and installing again, deleting all web content from within Firefox, restarting the iPad, … Nothing solves these problems. What I noted during all these actions in Firefox on the iPad is that most of the time the Settings -> Data Management -> Web Site Data acttion kept showing a little thingy going round and round and round and round. I have only seen web site data there once. Anyway, since it looks as if Firefox does not work any more on my iPad and is not restorable, it seems, I am now switching to Chrome. I find this very disappointing, as I really like (a working) Firefox as my browser. Nice features, good privacy, works everywhere (until recently). Not withstanding that, I do need a good, functional browser. So, for the moment I am switching to the Google Chrome browser. Because I use the sending of tabs between device very frequently, I am going to switch on all my devices. I really hope to hear in the near future that the iPad issues for Firefox are fixed. Good chance that I will then switch back to Firefox.

I opened a large PDF on Firefox (among other tabs open) while checking insurance coverage. After scrolling through the PDF a bit and switching tabs, when I went back to the PDF tab, Firefox crashed. Now it opens to a white screen every time I try to open Firefox and crashes shortly afterward. I was hoping I could close tabs, or clear history, but cannot access anything. I’ve cleared all active apps and tried restarting the iPad a few times. I also tried updating the FF app. Is there any other way to get FF running again, or at leave, recover my bookmarks before I uninstall/reinstall?

Hi everyone,

yesterday I updated the Firefox app on my iPhone and since then it started to close on its own after a few seconds since I start to use it.

I am using an iPhone 13 and the Firefox version installed is 110.2. The behavior is the same as if I would close the app with a gesture (by swiping up the little bar at the bottom of the screen when the app is open). In fact the app is still running in the background, but won't stay open to use it.

Thanks for the support!

When ever I ask Siri to search anything on the internet, and I have Firefox set as my default, when I click on a link to open the search, Firefox crashes immediately, no load, buffer, etc just crashes. And it’s not a momentary mishap, is every time. It gives me the message “this is embarrassing…”

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firefox tried to launch the site and it crashed. I tried it multiple times, different emails, same result. I tried restarting, this is also on my iPad so it’s iOS only. (No problem on my desktop) and it just keeps crashing when I have tried turning my VPN off and turn it on and restarting in pretty much everything I know to do so like I deleted it which I really don’t wanna didn’t want to do but I didn’t see any other solution. so HELP

V 109 firefox focus. The app will freeze and the force the iPhone to restart. This started happening a few days ago after I updated to the latest version. IOS 16.2

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.

I posted a review on the iOS market and received an email asking to post on this forum.

Firefox freezes several times an hour. It crashes every three hours. I installed the Adblock Pro extension (free version). Maybe it’s related but I have not noticed anything related to the extension. Safari doesn’t crash and uses the same extension.

The only point to use Firefox on iOS is the password manager and dark mode. Printing is inferior because it forces pagination.