Showing questions tagged: Show all questions

Passwords not saving on iPad

I have Firefox 113.x on an iPad 10 with iOS 16.4.1. My login/passwords are not saving. Save Password is on. I checked SAVE on a new site. Not saving on iPad, but will sa… (read more)

I have Firefox 113.x on an iPad 10 with iOS 16.4.1. My login/passwords are not saving. Save Password is on. I checked SAVE on a new site. Not saving on iPad, but will save on an iPhone 8 running iOS 16.4.1.

Asked by spelok 1 week ago

Accessing Passwords From iPad

Hi! I cannot access my passwords on my iPad (from the drop-down menu), but can on my iPhone. I get a help screen that directs me in how to do auto fill, etc., but it is… (read more)

Hi! I cannot access my passwords on my iPad (from the drop-down menu), but can on my iPhone. I get a help screen that directs me in how to do auto fill, etc., but it is stuck in that screen. I can’t get beyond that help screen. Please help. Thx!

Asked by Rachel 1 month ago

Firefox iPad issues - making it unusable

I am a long time (decades) user of Firefox. I run Firefox on Macbook, Android, iPad, and Windows 10. One of the features I use a lot, is the sending of tabs from one devi… (read more)

I am a long time (decades) user of Firefox. I run Firefox on Macbook, Android, iPad, and Windows 10. One of the features I use a lot, is the sending of tabs from one device to another. Mostly with the iPad being the target. Recently, Firefox crashed on the iPad. Not a problem, I thought. Firefox has crashed before and machines running Firefox have crashed before. Firefox has always nicely restored tabs that were open at the time of the crash. Not so after this crash on the iPad. Selecting the button to restore tabs did not restore anything. I quickly opened the tabs that were synchronised from the iPad on my Macbook. Firefox on the iPad had lost the way altogether. There were 3 entries in the synchronisation database for it now, two with identical name. Sending tabs to the ipad could only be done to the wrong name. Renaming the machine on the iPad did not result in corrections, so I uninstalled and reinstalled Firefox on the iPad. This did not correct the issues, so I deleted the iPad Firefox devices (all for the same device) from the Macbook. That worked. After that I set up the proper name for the device on the iPad, and sync and sending tabs worked again. The next problem was that web pages that worked before did not open in Firefox on the iPad any more. Some cookie settings pages worked alright. The cookie settings page for my newspaper did not work any more. No way at all to get to those settings. The pages for my newspaper also did not load to the end any more, making Firefox on the iPad quite useless for me. I have tried several things, including uninstalling and installing again, deleting all web content from within Firefox, restarting the iPad, … Nothing solves these problems. What I noted during all these actions in Firefox on the iPad is that most of the time the Settings -> Data Management -> Web Site Data acttion kept showing a little thingy going round and round and round and round. I have only seen web site data there once. Anyway, since it looks as if Firefox does not work any more on my iPad and is not restorable, it seems, I am now switching to Chrome. I find this very disappointing, as I really like (a working) Firefox as my browser. Nice features, good privacy, works everywhere (until recently). Not withstanding that, I do need a good, functional browser. So, for the moment I am switching to the Google Chrome browser. Because I use the sending of tabs between device very frequently, I am going to switch on all my devices. I really hope to hear in the near future that the iPad issues for Firefox are fixed. Good chance that I will then switch back to Firefox.

Asked by Marjo 2 months ago

Crash on startup on iPhone and iPad (iOS 16.2)

As of this morning Firefox crashes on start up on both my iPad and my iPhone, both running on iOS 16.2. On the iPhone no messages are shown, it simply crashes. On the iPa… (read more)

As of this morning Firefox crashes on start up on both my iPad and my iPhone, both running on iOS 16.2. On the iPhone no messages are shown, it simply crashes. On the iPad however a message is shown that Firefox seems to have crashed and I'm asked whether I want to restore tabs. Choosing either 'yes' or 'no' results in starting up Firefox and crashing again with the same message/question as a result.

I have removed and reinstalled Firefox on my iPad. It did start up and I was able to sign in with my account. However, when I wanted to use Firefox again, crashing on start up was there again.

I have included a crash report from my iPhone.

Asked by stephan45 4 months ago

Last reply by Paul 4 months ago

  • Solved

Firefox crashes on Iphone (not due to IOS). I've tried everyting

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then qui… (read more)

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then quite useless). Each time I reconnect =) CRASH (pop up says "hum firefox as crashed. do you want to reopen? I click ok = it recrashes again and again) I'm getting to you as I've tried ALL solving problem issues I could find but none seems to work. Basically I have: - Desinstalled and reinstalled the App (from store or link) 10 times already. - “Repaired” my Firefox account on PC in case it had someting to do with it. - Posted the issue on Apple IOS support which answered that if it runs ok on Mac PC then pbm come from Mozilla not IOS. - Posted the issue on French Mozilla support 5 days ago and get no answer NOTHING works and I can not get a crash report as FIrefox is not accessible once it has crashed right? Can any one help please? Thanks

Asked by Isa 5 months ago

Answered by Isa 5 months ago

  • Archived

Night mode in some sites on iPhone

Starting last week, or earlier, Firefox in my iPhone renders some websites in night mode colours. This seems most frequent in sites accessed by Google. I have tried turn… (read more)

Starting last week, or earlier, Firefox in my iPhone renders some websites in night mode colours. This seems most frequent in sites accessed by Google. I have tried turning night mode on and off in as many places as I can find, without improving the situation.

Asked by dandbathome1 7 months ago

Last reply by dandbathome1 7 months ago

  • Archived

No recent history option under ‘history’ so unable to delete. Is tgere any other way except to remove Firefox.

There is no ‘recent history ‘ option under ‘history’ so cannot delete history using advised method. Under “history” all i get is a list of sites visited with no option to… (read more)

There is no ‘recent history ‘ option under ‘history’ so cannot delete history using advised method. Under “history” all i get is a list of sites visited with no option to remove. No left or right swipe eithrr. Only option seems to be to delete firefox

Asked by paulgrimaldi1 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Display Toolbar on Firefox on iPad Pro 2.9

How do I show Firefox bookmark toolbar on my iPad Pro, that I setup on my iMac? Is there some other way to access all my bookmarks I’ve set up in Firefox on my iMac? … (read more)

How do I show Firefox bookmark toolbar on my iPad Pro, that I setup on my iMac? Is there some other way to access all my bookmarks I’ve set up in Firefox on my iMac?

Asked by Michael T 9 months ago

Last reply by Paul 9 months ago

  • Archived

Whenever I try to add Startpage Search manually in iOS Firefox, it crashes

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s Any Suggestions? … (read more)

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s

Any Suggestions?

Asked by techmaster725 10 months ago

Last reply by Paul 9 months ago

  • Archived

Send Tab to device not working PC to iPad

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (io… (read more)

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (ios 15.5) or iphone to ipad, again all work. It's only PC to iPad. In fact, I send tabs back & forth from 2 laptops, 2 PCs & iphone and all work fine just PC to ipad

I have notifications on, have signed out of all devices & signed back in, removed devices from sync and re-entered, I have deleted Firefox on ipad and PC, cleared cache & cookies on ipad &PC, still the same issue.

Is it an ios 12.5 issue which is the latest version I can install?

(copy of sync log added above 'Share Data' below

Asked by TigerManQ 10 months ago

Last reply by Paul 10 months ago

  • Archived

Cannot customize FF on iPad Mini

The help instructions say > Click the menu button, click More Tools and choose Customize Toolbar…. - and that works for me on my Windows 10 system; but More Tools doe… (read more)

The help instructions say > Click the menu button, click More Tools and choose Customize Toolbar….

- and that works for me on my Windows 10 system; but More Tools does not appear when I click the menu button on my iPad mini.

Am running 102.0 64-bit on Windows system; not sure about iPad, but just installed it today. It seems to be running fine on the iPad mini otherwise. How can I reach the Customize Toolbar pane on it?

Asked by ronks1 11 months ago

Last reply by Paul 11 months ago

  • Archived

Search window in starting page does not work?

When I try to search for something directly from the Firefox starting page I get no results but instead find myself transferred to the home page of the search engine. (Ec… (read more)

When I try to search for something directly from the Firefox starting page I get no results but instead find myself transferred to the home page of the search engine. (Ecosia)

Is this by design or an error?

Thanks in advance.

Asked by ola.harstrom 11 months ago

Last reply by ola.harstrom 11 months ago

  • Archived

install error !!! ON APPLE I PAD MINI 3

Dear : Mr/Mrs : On My Apple I Pad I Try To Download Firefox ON it... But It Is not installing Its Showing This App Is Not Compatible In This I Pad … (read more)

Dear :

       Mr/Mrs : On My Apple I Pad  I Try To Download Firefox ON it...

But It Is not installing Its Showing This App Is Not Compatible In This I Pad


Kind Request : Did You Having Any Old Version Send to Me

I Pad Model : (9.3.5) I Pad mini 3+

Asked by Aswinpcwin10 1 year ago

Last reply by James 1 year ago