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1Password

The latest update has removed 1Password from its system. How do I get it back please? This will be the difference between me continuing to use Firefox or removing it. … (read more)

The latest update has removed 1Password from its system. How do I get it back please? This will be the difference between me continuing to use Firefox or removing it.

Asked by Danger 4 months ago

Last reply by syoungb 1 week ago

  • Solved

Firefox crashes continuously on iOS 15.6

Hi, My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app. I am running an up… (read more)

Hi,

My apps are automatically updating so I cannot tell what triggered these crashes. But Firefox now crashes continuously, as soon as I start the app.

I am running an up to date iOS 15.6 on iPhone XS.

It is impossible to use Firefox on my iPhone, not even for one second.

I hope you can fix this.

Asked by philippe49 5 months ago

Answered by Paul 3 weeks ago

Recover inactive tabs

Hello all, As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefox… (read more)

Hello all,

As the subject suggests, I’m trying to figure out how I can recover about 180 tabs I lost while the inactive tabs setting was enabled. I don’t remember Firefox crashing - I just noticed a few days ago that all my inactive tabs were gone and have since been trying to find a way to recover them, with no success.

Which is why I’m here. Is there a way to access Firefox’s iOS files? From my research, I’m thinking it’s possible info on tabs might still be stored somewhere in those files.

Thanks in advance!

Asked by armen.matoosian 5 months ago

Last reply by louish3 1 week ago

Synch iphone from iMac

The instructions on the screen (see attachment) bear no relationship to what appears in Firefox on my iphone - Sign in to Synchronise is not in the menu So I can't find "… (read more)

The instructions on the screen (see attachment) bear no relationship to what appears in Firefox on my iphone - Sign in to Synchronise is not in the menu So I can't find "ready to scan".

If I scan with the scanner in the Firefox top corner I get told I must pair from within the App - where I thought I was.

I tried Manual Sync as per https://support.mozilla.org/en-US/kb/sync-logins-firefox-ios but again screen didn't look like that (see what I was supposed to see attached) - account name not at top - I was signed in - and no sync circle.

Baffled and frustrated.

Used to work beautifully.

Anne

Asked by Chookcit 2 months ago

Last reply by Damon 4 weeks ago

Lost Tabs Not in Recently Closed

I have no idea why but i went to my tabs page on my iphone and ALL of my tabs were just gone. I went to where the recently closed page should be and there was nothing the… (read more)

I have no idea why but i went to my tabs page on my iphone and ALL of my tabs were just gone. I went to where the recently closed page should be and there was nothing there, no tabs except one. I've looked around on the support page and couldnt find anything for this. I have severe memory problems and the tabs help keep me organized and reminded of tasks and things so please help me.

Thank you

Asked by johnnykirton 1 month ago

Lost my Firefox browser

I've somehow lost my Firefox account which is my primary browser. It has all my favorites and now it seems like it was never there and I have to start over. I'm sure th… (read more)

I've somehow lost my Firefox account which is my primary browser. It has all my favorites and now it seems like it was never there and I have to start over. I'm sure there is a way to get it back but O don't know how. Please help. I could install/save but I think I'd lose everything that was there.

Asked by Bobbi Miller 1 month ago

Last reply by Paul 1 month ago

Mobile Firefox App Shows Red Triangle Next To Passwords

cannot find anything explaining what a red triangle with a "!" in the center means for firefox passwords! a ton of my passwords have it next to them and im getting worrie… (read more)

cannot find anything explaining what a red triangle with a "!" in the center means for firefox passwords! a ton of my passwords have it next to them and im getting worried because i cannot find a single answer to what it means. can someone be help me. none of these red triangles show up on my desktop either so it's only my mobile app!

Asked by rottedtreecircles 1 month ago

Closing all private tabs does not delete sessions

Hi everyone! Maybe someone can help me with my question. If I use Firefox for iOS in private mode, it seems closing all tabs won’t remove the active sessions. I have to … (read more)

Hi everyone!

Maybe someone can help me with my question.

If I use Firefox for iOS in private mode, it seems closing all tabs won’t remove the active sessions. I have to close the app completely to remove them.

For example: I visit Firefox Help in private mode and log in. Afterwards I close all open private tabs. If I visit the website again, I am still logged in.

Only if I close the app completely, no matter if I close the tabs first or not, the session is reseted.

Is this behaviour a bug or the way it should work?

In Safari for iOS it works like I would have expected it, without the need to close the app or even all tabs. If I close all tabs of a specific website, the session is gone.

Kindest regards I like trees

Asked by I like trees 1 month ago

Does adding the FF app to IOS Win 12 phone again change the Recovery Key on my PC? I don't have an Aut App on my phone or pc

I had already downloaded the FF app to my phone (a week ago) but I wasn't able to access Passwords. I tried to sync accounts today. FF (on the phone) asked me to furni… (read more)

I had already downloaded the FF app to my phone (a week ago) but I wasn't able to access Passwords. I tried to sync accounts today. FF (on the phone) asked me to furnish 2 step verification and after I gave it the 6 digit code sent to the email (on my PC) it required getting another Recovery key. Did that change the one I had already just changed on my PC? Is there no way to just get access to the FF passwords on my phone without changing stuff on my PC? I really don't want all my email accounts on the phone (I hate the phone) but the FF browser is the one I like to use when I have to access sites online with tt. I gave up after adding the new Recovery Key to my Phone because the Sync app on my PC said I had been synced (phone & PC) for 27 minutes. The FF app on the phone is asking me again to repeat the steps I just took from square A (enter email address, "Get started Here" etc, etc) and Fire Fox still says I'm syncing now. I'm stuck in a revolving door....like the lady who cries in vain "I've fallen and I can't get up". I seriously doubt anyone will answer this scatterbrained question, it's pretty obvious I don't know what I'm doing but I'm praying some Angel out there will come to my aid. ~_~ Is Christmas not the season to be kinda hopeful?

Asked by rox 1 month ago

Passwords not syncing on iPhone

My Firefox passwords do not sync on my iPhone. I have recently switched from Chrome to Firefox, and imported my passwords to a new account from Chrome, though they do not… (read more)

My Firefox passwords do not sync on my iPhone. I have recently switched from Chrome to Firefox, and imported my passwords to a new account from Chrome, though they do not appear on my phone. I have tried clicking "Sync Now" on both my phone and PC to no avail. Is there any way to force the passwords to sync or even import them through a csv file on my phone? Thank you.

Asked by yuvaldeshe 1 month ago

opening tabs from desktop on iphone

I don't know if this is an Apple problem or a Firefox problem, to be perfectly honest. It used to be, if I had a window open on my Macbook air and I looked at my iPhone, … (read more)

I don't know if this is an Apple problem or a Firefox problem, to be perfectly honest. It used to be, if I had a window open on my Macbook air and I looked at my iPhone, the the Firefox browser would appear in the app bar with a little icon on the top right of it indicating it was the window currently open on my desktop. It hasn't been doing this anymore. It still does it between my phone and iPad, but never between my phone and my desktop. I checked and all my devices are still connected and synced to the same account. Why isn't it working and what can I do to get that feature working again between my phone and desktop?

Asked by DS 1 month ago

How to autofill login in firefox app on ios

Hi I found below article, which works fine on windows PC: https://support.mozilla.org/en-US/kb/autofill-logins-firefox. However I don’t find the option for autofill login… (read more)

Hi I found below article, which works fine on windows PC: https://support.mozilla.org/en-US/kb/autofill-logins-firefox.

However I don’t find the option for autofill login in firefox app for IOS – only password. So how to autofill login in IOS? I checked safari app and here autofill login works fine.

Any suggestions?

Asked by hzj8000 1 month ago

BOOKMARKS

Bookmarks does not work. Please fix and post good instructions. See the many other negative complaints about Bookmarks. It should not be this hard to establish a bookm… (read more)

Bookmarks does not work. Please fix and post good instructions. See the many other negative complaints about Bookmarks. It should not be this hard to establish a bookmark folder and place an item in that that folder. Very frustrating to use!

Asked by steveg46 1 month ago

Last reply by Paul 1 month ago

"Primary account email is required for sign in"

Hello I think I have a uniquely dumb problem. I am locked out of my primary email address due to hacking, so cannot reset its' Firefox account by just getting a link ..bu… (read more)

Hello I think I have a uniquely dumb problem. I am locked out of my primary email address due to hacking, so cannot reset its' Firefox account by just getting a link ..but it was attached to a secondary email address, and for that one I *do* remember the password - I think However when I try to log into that, I get this message --> "primary account email required for sign in" - and just so you know I cannot actually access the email of this secondary email address, as it's been shut down! So what can I do? Can you change the email address on file for my Firefox account ? The primary address was [edited] @gmail.com, and the secondary address was [edited] @twc.com (but I no longer have an active time warner cable account) - thanks! Vikram Singh, [edited] @yahoo.com


/edited emails from public

Asked by crimeneverpays79 1 month ago