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Firefox freezes on iOS

I posted a review on the iOS market and received an email asking to post on this forum. Firefox freezes several times an hour. It crashes every three hours. I installed t… (read more)

I posted a review on the iOS market and received an email asking to post on this forum.

Firefox freezes several times an hour. It crashes every three hours. I installed the Adblock Pro extension (free version). Maybe it’s related but I have not noticed anything related to the extension. Safari doesn’t crash and uses the same extension.

The only point to use Firefox on iOS is the password manager and dark mode. Printing is inferior because it forces pagination.

Asked by public_root 2 months ago

Last reply by Bithiah 1 week ago

Constantly crashing all of a sudden

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing ta… (read more)

It just. Keeps. Crashing. It won’t stop. And this started recently all of a sudden. It happens every time a new tab has opened. It doesn’t do this for private browsing tabs. I’m on iOS 16.1.2. I think I’m on the latest update of Firefox.

Asked by rkmccomas61 1 month ago

Last reply by acessrn 2 weeks ago

SSL error-browser cannot make a secure connection

Trying to connect to a website, however this error message comes up everytime I try to connect. I am unaware of what exactly this message’s context is and also do not kno… (read more)

Trying to connect to a website, however this error message comes up everytime I try to connect. I am unaware of what exactly this message’s context is and also do not know how to fix/correct the issue.

Asked by joseph.larson89 1 month ago

Last reply by Paul 3 weeks ago

When I click on desktop bookmarks on my iOS the Firefox app crashes

Hello as I mention in topic. I have the Firefox app. And I use Firefox on my desktop. I sync my bookmarks to my app. When I click on desktop bookmark in the Firefox app. … (read more)

Hello as I mention in topic. I have the Firefox app. And I use Firefox on my desktop. I sync my bookmarks to my app. When I click on desktop bookmark in the Firefox app. The app keeps on crashing I don’t even have a chance to click on a bookmark. It just crashes. Not sure why. Please help. Thank you

Asked by kingspade47 1 month ago

Last reply by Paul 1 month ago

iPad OS version crash on load

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you.… (read more)

iPad Air 4th gen running most recent iPad OS and Firefox is crashing on load. I have already tried restarting the iPad and reinstalling the app. Please advise. Thank you.

I do get a “Well this is embarrassing…” dialogue box for after crashing, but the app doesn’t run long enough for me to tap on anything.

Asked by sherkowa 1 month ago

Last reply by Paul 1 month ago

Deletion of all tabs

I'm not sure why a company founded in 1998 still doesn't have a live chat feature and actively try to make already angry customers jump through hoops to get support. Ridi… (read more)

I'm not sure why a company founded in 1998 still doesn't have a live chat feature and actively try to make already angry customers jump through hoops to get support. Ridiculous.

Yesterday, I had a lot of very important tabs open on Firefox, there was no updates, no crashes, nothing. I simply closed the app and when I wished to resume working later all my tabs were gone. I checked recently deleted or retrieve tabs but nothing. I'm not even upset, I'm sure this was done on purpose to force me to buy Firefox plus or try to get me to spend more of my money. Get it fixed.

Asked by jeffusher3rd 1 month ago

Last reply by James 1 month ago

Firefox App crashing ios 15.7.1

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the… (read more)

Every time I open the current Firefox app it immediately opens and crashes. This starting happening a few days ago randomly but now happens all the time. I’ve deleted the app and reinstalled it but it didn’t help. Also restarted the iPhone 13 too. Suggestions? Thanks.

Asked by dpjasany 1 month ago

Last reply by Paul 1 month ago

App is confused whether or not it’s an app

I download the APP, but whenever I use it and try to do anything with it, like sync with another device, it tells me I need to download and use the app - EVEN THOUGH I AM… (read more)

I download the APP, but whenever I use it and try to do anything with it, like sync with another device, it tells me I need to download and use the app - EVEN THOUGH I AM USING THE APP!

Asked by arhude 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

iOS Firefox Crashes When Attempting to Open Bookmarks

iOS Firefox 106.2 (21661) crashes when I attempt to open Bookmarks on my iPhone 14 Pro 16.1.1 ; otherwise seems to work fine. I've tried uninstalling / reinstalling the F… (read more)

iOS Firefox 106.2 (21661) crashes when I attempt to open Bookmarks on my iPhone 14 Pro 16.1.1 ; otherwise seems to work fine.

I've tried uninstalling / reinstalling the Firefox app and removed / replaced all bookmarks within the app via sync – to no avail.

Please help!

Asked by scoresman 2 months ago

Last reply by Kiki 1 month ago

Pop up when using Firefox

I’m getting the attached message multiple times when I access some sites. Some times this comes up when I’m just browsing to a logon splash screen but it only started wit… (read more)

I’m getting the attached message multiple times when I access some sites. Some times this comes up when I’m just browsing to a logon splash screen but it only started with the most recent update.

Asked by gareth.hudson 2 months ago

Last reply by Paul 2 months ago

Browser crashing nonstop on iOS

The browser started continuously crashing a few days ago. When I reopen the app, a message pops up that says it crashed and wants to know if I want to reopen all of my ta… (read more)

The browser started continuously crashing a few days ago. When I reopen the app, a message pops up that says it crashed and wants to know if I want to reopen all of my tabs or not. The app will almost immediately crash again. Sometimes there’s enough time to hit yes or no on request to reopen the tabs. Regardless of what one is pressed, the app almost immediately crashes once more. I checked the app, and realized I was using 107.0 instead of the most current 107.2 app. I updated the app, and I made sure I was using the most current iOS as well. I’ve restarted my phone. I’ve deleted and reinstalled the app, but to no avail. Is anyone else experiencing these issues? Please help?

Asked by IndicaPrincess 2 months ago

Last reply by Paul 2 months ago

iOS Update to 12.5.6 = broken Firefox

11/22 Firefox crashing after recent iOS update to 12.5.6. Restarted, removed Firefox to reinstall, but I find no working version for iOS 12.5.6 for iPad Air. IPad Air = … (read more)

11/22 Firefox crashing after recent iOS update to 12.5.6. Restarted, removed Firefox to reinstall, but I find no working version for iOS 12.5.6 for iPad Air. IPad Air = model MD789LL/B System upgraded to 12.5.6 Restarted Firefox, crashes, goes to desktop. Go to App Store but no Firefox listed for this sys version. HELP ANYONE?

Asked by wheezer202 2 months ago

Last reply by James 2 months ago

Firefox ios browsing issues

I have been using Firefox on ios for a long time and recently have started to notice a couple of frustrating issues- When I try to click on the menu while the site is s… (read more)

I have been using Firefox on ios for a long time and recently have started to notice a couple of frustrating issues-

  • When I try to click on the menu while the site is scrolling, the app freezes and the menu sometimes opens after several seconds.
  • Refreshing the facebook page sometimes shows a login page even though I am logged in. If I just refresh the page without entry credentials, it takes me to the news feed. Happened for linkedin as well.

I’m using the latest version of the app and latest version of ios 16 Request you to please provide steps to resolve this (any settings change on phone or app)

Asked by Ramu 2 months ago

Last reply by zoltan.kszabo 2 months ago