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I saw that he Firefox app on my iPhone shows all my Amex account info which would allow another to access the account. Very scary! I deleted the showing info but am conc… (read more)

I saw that he Firefox app on my iPhone shows all my Amex account info which would allow another to access the account. Very scary! I deleted the showing info but am concerned. Thanks for your help. Heather

Asked by hmkay1225 1 month ago

Bug? Red Triangle Icon in Saved Logins List on iOS

Hello. This is something I've been noticing for a few years on iOS and haven't found anything about it. Currently using Firefox 109.0 (25841) on iOS 16.2. In the saved … (read more)

Hello.

This is something I've been noticing for a few years on iOS and haven't found anything about it. Currently using Firefox 109.0 (25841) on iOS 16.2.

In the saved logins list (Settings>Privacy>Passwords), some entries have a red triangle icon with an exclamation mark in it (see image). Assuming this indicates a password that appears in multiple entries.

I don't recycle passwords and confirmed that the entries with said icon have unique passwords. I've noticed that if I click an entry that has this icon then go back to the saved logins list, the icon is sometimes no longer next to this entry but now next to another entry where it previously wasn't. If I open up this other entry then go back, the icon has now moved to another entry and so on. This seems to toggle on/off the icon next to seemingly random entries. Looks like a bug to me. What do you think?

Crash on startup on iPhone and iPad (iOS 16.2)

As of this morning Firefox crashes on start up on both my iPad and my iPhone, both running on iOS 16.2. On the iPhone no messages are shown, it simply crashes. On the iPa… (read more)

As of this morning Firefox crashes on start up on both my iPad and my iPhone, both running on iOS 16.2. On the iPhone no messages are shown, it simply crashes. On the iPad however a message is shown that Firefox seems to have crashed and I'm asked whether I want to restore tabs. Choosing either 'yes' or 'no' results in starting up Firefox and crashing again with the same message/question as a result.

I have removed and reinstalled Firefox on my iPad. It did start up and I was able to sign in with my account. However, when I wanted to use Firefox again, crashing on start up was there again.

I have included a crash report from my iPhone.

Asked by stephan45 2 months ago

Last reply by Paul 2 months ago

  • Solved

Firefox crashes on Iphone (not due to IOS). I've tried everyting

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then qui… (read more)

My Firefox crash on my iPhone (IOS 16.2) since 108 update BUT ONLY when I connect/sync to my account (if I don't try to connect to account it works fine, but its then quite useless). Each time I reconnect =) CRASH (pop up says "hum firefox as crashed. do you want to reopen? I click ok = it recrashes again and again) I'm getting to you as I've tried ALL solving problem issues I could find but none seems to work. Basically I have: - Desinstalled and reinstalled the App (from store or link) 10 times already. - “Repaired” my Firefox account on PC in case it had someting to do with it. - Posted the issue on Apple IOS support which answered that if it runs ok on Mac PC then pbm come from Mozilla not IOS. - Posted the issue on French Mozilla support 5 days ago and get no answer NOTHING works and I can not get a crash report as FIrefox is not accessible once it has crashed right? Can any one help please? Thanks

Asked by Isa 3 months ago

Answered by Isa 3 months ago

Night mode in some sites on iPhone

Starting last week, or earlier, Firefox in my iPhone renders some websites in night mode colours. This seems most frequent in sites accessed by Google. I have tried turn… (read more)

Starting last week, or earlier, Firefox in my iPhone renders some websites in night mode colours. This seems most frequent in sites accessed by Google. I have tried turning night mode on and off in as many places as I can find, without improving the situation.

Asked by dandbathome1 5 months ago

Last reply by dandbathome1 5 months ago

No recent history option under ‘history’ so unable to delete. Is tgere any other way except to remove Firefox.

There is no ‘recent history ‘ option under ‘history’ so cannot delete history using advised method. Under “history” all i get is a list of sites visited with no option to… (read more)

There is no ‘recent history ‘ option under ‘history’ so cannot delete history using advised method. Under “history” all i get is a list of sites visited with no option to remove. No left or right swipe eithrr. Only option seems to be to delete firefox

Asked by paulgrimaldi1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Display Toolbar on Firefox on iPad Pro 2.9

How do I show Firefox bookmark toolbar on my iPad Pro, that I setup on my iMac? Is there some other way to access all my bookmarks I’ve set up in Firefox on my iMac? … (read more)

How do I show Firefox bookmark toolbar on my iPad Pro, that I setup on my iMac? Is there some other way to access all my bookmarks I’ve set up in Firefox on my iMac?

Asked by Michael T 6 months ago

Last reply by Paul 6 months ago

  • Archived

Whenever I try to add Startpage Search manually in iOS Firefox, it crashes

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s Any Suggestions? … (read more)

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s

Any Suggestions?

Asked by techmaster725 7 months ago

Last reply by Paul 7 months ago

  • Archived

Send Tab to device not working PC to iPad

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (io… (read more)

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (ios 15.5) or iphone to ipad, again all work. It's only PC to iPad. In fact, I send tabs back & forth from 2 laptops, 2 PCs & iphone and all work fine just PC to ipad

I have notifications on, have signed out of all devices & signed back in, removed devices from sync and re-entered, I have deleted Firefox on ipad and PC, cleared cache & cookies on ipad &PC, still the same issue.

Is it an ios 12.5 issue which is the latest version I can install?

(copy of sync log added above 'Share Data' below

Asked by TigerManQ 8 months ago

Last reply by Paul 8 months ago

  • Archived

Cannot customize FF on iPad Mini

The help instructions say > Click the menu button, click More Tools and choose Customize Toolbar…. - and that works for me on my Windows 10 system; but More Tools doe… (read more)

The help instructions say > Click the menu button, click More Tools and choose Customize Toolbar….

- and that works for me on my Windows 10 system; but More Tools does not appear when I click the menu button on my iPad mini.

Am running 102.0 64-bit on Windows system; not sure about iPad, but just installed it today. It seems to be running fine on the iPad mini otherwise. How can I reach the Customize Toolbar pane on it?

Asked by ronks1 8 months ago

Last reply by Paul 8 months ago

  • Archived

Search window in starting page does not work?

When I try to search for something directly from the Firefox starting page I get no results but instead find myself transferred to the home page of the search engine. (Ec… (read more)

When I try to search for something directly from the Firefox starting page I get no results but instead find myself transferred to the home page of the search engine. (Ecosia)

Is this by design or an error?

Thanks in advance.

Asked by ola.harstrom 9 months ago

Last reply by ola.harstrom 9 months ago

  • Archived

install error !!! ON APPLE I PAD MINI 3

Dear : Mr/Mrs : On My Apple I Pad I Try To Download Firefox ON it... But It Is not installing Its Showing This App Is Not Compatible In This I Pad … (read more)

Dear :

       Mr/Mrs : On My Apple I Pad  I Try To Download Firefox ON it...

But It Is not installing Its Showing This App Is Not Compatible In This I Pad


Kind Request : Did You Having Any Old Version Send to Me

I Pad Model : (9.3.5) I Pad mini 3+

Asked by Aswinpcwin10 10 months ago

Last reply by James 10 months ago

  • Archived

I cannot find the ability to add a bookmark to the home screen using firefox on my iPhone 13

Safari on an iPhone has the ability add a bookmark to the iphone home screen which makes organizing and getting to the desired bookmark easy. I would like to use Firefox… (read more)

Safari on an iPhone has the ability add a bookmark to the iphone home screen which makes organizing and getting to the desired bookmark easy. I would like to use Firefox instead of Safari but it doesn't appear that Firefox on iOS on an iphone has the ability to add a bookmark to the iPhone home screen. Is that correct? Or am I not doing something correctly.

Asked by frank2012 11 months ago

Last reply by frank2012 10 months ago