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Crash on startup on iPhone and iPad (iOS 16.2)

As of this morning Firefox crashes on start up on both my iPad and my iPhone, both running on iOS 16.2. On the iPhone no messages are shown, it simply crashes. On the iPa… (read more)

As of this morning Firefox crashes on start up on both my iPad and my iPhone, both running on iOS 16.2. On the iPhone no messages are shown, it simply crashes. On the iPad however a message is shown that Firefox seems to have crashed and I'm asked whether I want to restore tabs. Choosing either 'yes' or 'no' results in starting up Firefox and crashing again with the same message/question as a result.

I have removed and reinstalled Firefox on my iPad. It did start up and I was able to sign in with my account. However, when I wanted to use Firefox again, crashing on start up was there again.

I have included a crash report from my iPhone.

Asked by stephan45 3 weeks ago

Last reply by Paul 3 weeks ago

No recent history option under ‘history’ so unable to delete. Is tgere any other way except to remove Firefox.

There is no ‘recent history ‘ option under ‘history’ so cannot delete history using advised method. Under “history” all i get is a list of sites visited with no option to… (read more)

There is no ‘recent history ‘ option under ‘history’ so cannot delete history using advised method. Under “history” all i get is a list of sites visited with no option to remove. No left or right swipe eithrr. Only option seems to be to delete firefox

Asked by paulgrimaldi1 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Display Toolbar on Firefox on iPad Pro 2.9

How do I show Firefox bookmark toolbar on my iPad Pro, that I setup on my iMac? Is there some other way to access all my bookmarks I’ve set up in Firefox on my iMac? … (read more)

How do I show Firefox bookmark toolbar on my iPad Pro, that I setup on my iMac? Is there some other way to access all my bookmarks I’ve set up in Firefox on my iMac?

Asked by Michael T 5 months ago

Last reply by Paul 5 months ago

  • Archived

Whenever I try to add Startpage Search manually in iOS Firefox, it crashes

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s Any Suggestions? … (read more)

Whenever I try to add this link to my list of search engines in iOS Firefox, it crashes. This is the link https://www.startpage.com/sp/search?query=%s

Any Suggestions?

Asked by techmaster725 6 months ago

Last reply by Paul 5 months ago

  • Archived

Send Tab to device not working PC to iPad

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (io… (read more)

If I send tab to my ipad (ios v12.5.5) from my PC (win 10), it wont arrive on my ipad. I can send tabs from my ipad to my PC or iphone and all work fine. PC to iphone (ios 15.5) or iphone to ipad, again all work. It's only PC to iPad. In fact, I send tabs back & forth from 2 laptops, 2 PCs & iphone and all work fine just PC to ipad

I have notifications on, have signed out of all devices & signed back in, removed devices from sync and re-entered, I have deleted Firefox on ipad and PC, cleared cache & cookies on ipad &PC, still the same issue.

Is it an ios 12.5 issue which is the latest version I can install?

(copy of sync log added above 'Share Data' below

Asked by TigerManQ 6 months ago

Last reply by Paul 6 months ago

  • Archived

Cannot customize FF on iPad Mini

The help instructions say > Click the menu button, click More Tools and choose Customize Toolbar…. - and that works for me on my Windows 10 system; but More Tools does… (read more)

The help instructions say > Click the menu button, click More Tools and choose Customize Toolbar….

- and that works for me on my Windows 10 system; but More Tools does not appear when I click the menu button on my iPad mini.

Am running 102.0 64-bit on Windows system; not sure about iPad, but just installed it today. It seems to be running fine on the iPad mini otherwise. How can I reach the Customize Toolbar pane on it?

Asked by ronks1 7 months ago

Last reply by Paul 7 months ago

  • Archived

install error !!! ON APPLE I PAD MINI 3

Dear : Mr/Mrs : On My Apple I Pad I Try To Download Firefox ON it... But It Is not installing Its Showing This App Is Not Compatible In This I Pad Kind Reques… (read more)

Dear :

       Mr/Mrs : On My Apple I Pad  I Try To Download Firefox ON it...

But It Is not installing Its Showing This App Is Not Compatible In This I Pad


Kind Request : Did You Having Any Old Version Send to Me

I Pad Model : (9.3.5) I Pad mini 3+

Asked by Aswinpcwin10 9 months ago

Last reply by James 9 months ago

  • Archived

log in

When i try to log in from my iPhone it asks for a 6 digit code emailed to me at xxxx@xxx.com. but I never get the email because Firefox is adding a period at the end of t… (read more)

When i try to log in from my iPhone it asks for a 6 digit code emailed to me at xxxx@xxx.com. but I never get the email because Firefox is adding a period at the end of the address making invalid. I logged in from my desktop and can find no address with a period at the end. I have DUO also but Firefox and DUO don't seem to see each other.

Asked by Bruce 1 year ago

Last reply by SUMOsJR 1 year ago

  • Archived

Unable to close tabs in iOS

Since the move to the new style of tab (not attached to the content) tapping the X on the tab does not close the tab on the iPad. I have to click the icon to show thumbna… (read more)

Since the move to the new style of tab (not attached to the content) tapping the X on the tab does not close the tab on the iPad. I have to click the icon to show thumbnails of all tabs and close it there. This is more like on the iPhone where there are no tabs. Please fix this as it requires too many taps to close a tab that way.

Also, when starting up Firefox on iOS now, the url edit field is active, showing the keyboard. Since most people will be using a bookmark or shortcut, which is hidden by the keyboard, this is annoying. Do not activate the url edit field unless it is tapped!

Thanks!

Asked by Daniel Ethier 1 year ago

Last reply by Much_Hustle 1 year ago

  • Archived

Firefox Software upgrade

I have version 33.1 on my computer, I-pad and I-phone and I can’t get it to update any devices to the most current version as I just bought a hard wallet from my crypto a… (read more)

I have version 33.1 on my computer, I-pad and I-phone and I can’t get it to update any devices to the most current version as I just bought a hard wallet from my crypto and it uses Firefox but it is saying “your browser is not supported”?

Asked by danlind1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

my site isn't working on iphone

I'm coordinating my site for various applications, it functions admirably on android or google items yet it isn't supporting Firefox adaptation for IOS my supporting con… (read more)

I'm coordinating my site for various applications, it functions admirably on android or google items yet it isn't supporting Firefox adaptation for IOS

my supporting connection ptclbill

would anyone be able to assist me with discovering the issues or arrangements?

Asked by maxjordanxp 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago