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  • Solved

Tabs won't close

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I st… (read more)

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I stop this from happening without having to "quit" and clear cache etc all the time? Surely when you close a tab it should stay closed?

Asked by Ciara 4 weeks ago

Answered by Paul 3 weeks ago

can't see tabs

Whenever i search something on firefox it sometimes opens up a new tab or if i searched something up before it it will bring me to the previous search. This also happens … (read more)

Whenever i search something on firefox it sometimes opens up a new tab or if i searched something up before it it will bring me to the previous search. This also happens when i open a link ill click on the link and it will open a brand new tab with the other tab still being there and i can't view the tab at all whenever i try to reinstall firefox the problem is still there, same with when i mess with settings. Ig someone could i help i would appreciate it!

Asked by jasonjeanise 3 weeks ago

Last reply by jasonjeanise 3 weeks ago

Old Firefox User Interface on Updated Browser

I'll understand if this is a longshot. However, I need to ask. I have tried the new user interface that Mozilla put out about two years ago. I tried it when it first upd… (read more)

I'll understand if this is a longshot. However, I need to ask.

I have tried the new user interface that Mozilla put out about two years ago. I tried it when it first updated and I tried it again last year to be sure. And I'm sorry, but I hate it. I hate it so much. It's unwieldy, I don't like the way the tabs are presented, I don't like how New Tab works and most of all I hate that my bookmarks aren't the first thing I see when I open a new tab. I've been using I think Firefox 69 or 79 ever since.

But using an out of date browser obviously has issues. Pictures aren't loading, some webpages aren't loading, including ones I need for school, and recently my adblock stopped being able to block everything.

Which brings me to my question. Is there some way I can update Firefox to the new browser without using the new UI? An add-on, a setting I can change? If it's complicated, I can do it with a decent step by step. Even if you can help me find the right phrase to google to get a how to would be great.

Thank you in advance, and I hope you have a lovely day

Asked by loxalair 3 weeks ago

Last reply by Paul 3 weeks ago

Tabs loses its preview image get time

I have noticed that tabs loses its preview image in the tab overview window on Android phone over time. I would like it to show the image until I close the tab. I think… (read more)

I have noticed that tabs loses its preview image in the tab overview window on Android phone over time. I would like it to show the image until I close the tab. I think it is a bug...

Please see the image of tabs with no image.

Asked by Kenneth 3 weeks ago

How to open ALL synced tabs on Android?

I click the Tabs icon in Firefox 110.0.1 on Android, and then click the "Synced Tabs" icon (the third icon), and I get a list of all open tabs on my other device (my MacB… (read more)

I click the Tabs icon in Firefox 110.0.1 on Android, and then click the "Synced Tabs" icon (the third icon), and I get a list of all open tabs on my other device (my MacBook Air, Ventura 13.2.1). How do I open ALL of the tabs? Do I have to select them one by one? Really?

Asked by acypher 1 month ago

The Guardian website and apparent memory blowout

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds. This was first discussed in the now archived t… (read more)

The issue where Firefox on Android does apparent background restarts is still occurring in the most recent release builds.

This was first discussed in the now archived topic https://support.mozilla.org/en-US/questions/1379604

It is 100% reproducible. Steps:

1. Go to https://www.theguardian.com/uk 2. Open in background tab one or two internal links to stories in that website 3. Firefox is hang for e.g. 40s then reloads from scratch all open tabs including to other sites 4. The device will behave as if it was recently restarted with all other apps doing UI refresh activity when you next access them

The repro steps are truly simple.

Should we raise this as an iss with the website instead? e.g. Chrome does not and never has had a problem like this on that website.

Cheers,


108.2.0 (Build #2015925643), 78718ba91+ AC: 108.2.0, 9174b4e74f GV: 108.0.2-20230104165113 AS: 95.0.1

Asked by mrjames 2 months ago

Last reply by mrjames 1 month ago

lost all tabs

My firefox on samsung android phone just suddenly closed all of my tabs on its own which were waaaay over 100 tabs... no update or crash or anything.... i didn't close th… (read more)

My firefox on samsung android phone just suddenly closed all of my tabs on its own which were waaaay over 100 tabs... no update or crash or anything.... i didn't close the tabs either.... just suddenly all gone.. and this is the 2nd time this happens within a year or 2... exact same thing! Unbelievable!! This is unacceptable!! If i did it by mistake then its my fault but all my tabs just totally disappeared suddenly on their own. What can i do? How do i know what caused this? How can i recover them? And no sync..

Asked by alucard_564 2 months ago

Last reply by Serena Beena 1 month ago

Migrating from One Phone to Another

Hey, just got a new phone and I want to mass migrate all of my tabs in old phone to new one but apparently Samsung Switch can't do that, and neither Firefox sync does. Do… (read more)

Hey, just got a new phone and I want to mass migrate all of my tabs in old phone to new one but apparently Samsung Switch can't do that, and neither Firefox sync does. Do I have to open every tab one-by-one by hand or is there a shortcut to send all of my old phone tabs to new one ?

Thanks.

Asked by emresoyadim 1 month ago

Tabs will not sync between Desktop and Android device

I am logged in to both my Desktop Firefox browser and my Android Firefox mobile app browser using the same Firefox account on both devices. I can send tabs from my deskto… (read more)

I am logged in to both my Desktop Firefox browser and my Android Firefox mobile app browser using the same Firefox account on both devices. I can send tabs from my desktop to my mobile device and vice versa; however, I cannot see the tabs that are open on the desktop version using sync. Furthermore, when I read the instructions on the website that says go to the Menu in the Firefox app on my mobile device and click the Sync and Save data. That is NOT an option in the Menu in my Firefox app. When I go to "Connected Devices" in the Firefox mobile app, I do not see my desktop.

Can someone provide any assistance?

Asked by maurice.henderson 1 month ago

Syncing tabs

I'd love to have a feature where I can choose to open all my synced tabs on a new device at once instead of having it as a list under synced, as it would look on the orig… (read more)

I'd love to have a feature where I can choose to open all my synced tabs on a new device at once instead of having it as a list under synced, as it would look on the original device I have them opened on. Maybe have that option to open all tabs under synced.

Thanks, Judy

Asked by Judyisaly 2 months ago

Last reply by IcyMint 2 months ago

Tabs Keep Randomly Disappearing at 100+

I had a little over 100 tabs open on Firefox, and they disappeared when I opened the app. I did not close them, I have auto-close set to never and inactive tabs turned of… (read more)

I had a little over 100 tabs open on Firefox, and they disappeared when I opened the app. I did not close them, I have auto-close set to never and inactive tabs turned off. They're not in my recently closed section, although the tabs I did close during my last session were there. The individual websites are still in my history.

This has been randomly happening for almost a year now, but this is the second time this month. My tabs keep disappearing with no warning and no apparent way to get them back, and it's always when I'm over 100 tabs. The weird thing is I've been over 400 tabs before with no issues, so idk why barely over 100 now is an issue. Why does this keep happening? Is there a way to get my tabs back?

Asked by davidasher00 2 months ago

Last reply by Paul 2 months ago

Tabs reload each and every time they gain focus

I tend to use multiple tabs at once - not an extreme amount, maybe 10-20, so I can rapidly task switch. But recently, each tab does a full reload EVERY time I switch to … (read more)

I tend to use multiple tabs at once - not an extreme amount, maybe 10-20, so I can rapidly task switch. But recently, each tab does a full reload EVERY time I switch to it or it otherwise gains focus. Not only does this slow me down immensely (my DNS is not very fast) but it wastes quite a lot of my time waiting and often causes data loss if I had been entering data on the tab that reloads.

My research says that there is a config option about "disable autoreload", but I can't access about:config. When i type it in the address bar it just treats it as a normal search.

This is incredibly infuriating. I've been using Firefox since the Netscape/Mozilla days, do I finally have to switch to Chrome?

Asked by thinkstoomuch 2 months ago

Send Tab from Android says No Devices Connected

I have Firefox sync set up for my desktop and Android. For the past moth or so Firefox on Android can't send tabs to my desktop as it says "No devices connected". Despite… (read more)

I have Firefox sync set up for my desktop and Android. For the past moth or so Firefox on Android can't send tabs to my desktop as it says "No devices connected". Despite this I can send tabs from my desktop to the Android install.

I am using the latest ESR on Windows, and have used both the latest main release and beta versions of Firefox. This issue has been ongoing for several versions. Full uninstall and removal of local files for both devices has not helped, neither has signing in an out. It seems that the Android side simply cannot see there's other devices period.

Asked by Pizzor 3 months ago

Last reply by Pizzor 3 months ago

How running different instances of Firefox?

Hello, How is it possible to run different instances of Firefox on Windows and on Android? I would like to have for the same user e.g., Firefox_1 with one set of open tab… (read more)

Hello, How is it possible to run different instances of Firefox on Windows and on Android? I would like to have for the same user e.g., Firefox_1 with one set of open tabs and Firefox_2 with a different set of open tabs. Is this possible, and if so, how to do it on Windows and how on Android? Or, is there another way of selecting in Firefox between two (or more) windows with different sets of open tabs? Thanks and regards, Marcel

Asked by Marcel.E.Tschudin 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Archived

Change order of tabs

Is there a way to change the order of one's open tabs in Firefox Android? I myself at least did not discover some yet. My FF Android app version is 104.1.0 … (read more)

Is there a way to change the order of one's open tabs in Firefox Android?

I myself at least did not discover some yet.

My FF Android app version is 104.1.0

Asked by RoGgI 6 months ago

Last reply by Irfan Latif 3 months ago

How to open new window in Android split screen?

I am unable to open multiple Firefox windows for Android when in split screen sometimes I require to look at multiple tabs at the same time and I use split screen with mu… (read more)

I am unable to open multiple Firefox windows for Android when in split screen sometimes I require to look at multiple tabs at the same time and I use split screen with multiple Chrome windows to look at both simultaneously. But the same feature does not seem to be available for firefox.

Asked by Surya Narayan Jena 3 months ago

Last reply by TyDraniu 3 months ago

  • Archived

i pay my fees from mozile firefox

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do … (read more)

I pay my fees from mozile firefox but the page get refresh n fees receipt is not generated but the amount of fees will be debited from my bank account what should I do

Asked by abbasjalal07 6 months ago

Last reply by a.mpoygiatiwths 3 months ago

  • Solved

Broken Links on Firefox for Android

As of this evening, Firefox for Android no longer opens links from webpages. This was working just fine yesterday, but any attempt to solve the issue has resulted in fail… (read more)

As of this evening, Firefox for Android no longer opens links from webpages. This was working just fine yesterday, but any attempt to solve the issue has resulted in failure.

  • I can still open links manually by copy-pasting them into a new tab.
  • I have tried disabling all add-ons, to no effect.
  • I discovered this through my regular browsing, but I have also tested a random Google search page, as well as various links in Mozilla Support.
  • Javascript appears to be unaffected.

Current version is Firefox for Android 106.1.0.

Asked by redfoxtail26 4 months ago

Answered by redfoxtail26 4 months ago

two devices showing up when sharing a page from Android to my home PC.

When I go to use Firefox on my Android LG G7 Verizon I always been able to share from the cell phone to my home PC say a tab that I want to read later lately I noticed th… (read more)

When I go to use Firefox on my Android LG G7 Verizon I always been able to share from the cell phone to my home PC say a tab that I want to read later lately I noticed that my laptop is showing up my PC is showing up but also my PC is showing up twice I have a screenshot I don't know if I can uploaded. The first pink circle (Damon)is my home PC. I don't know why there's 2? that's my question the other one is my laptop Pegasus I recently had a bsod and was unable to recover from it had to reinstall maybe that's why but I can't figure out how to get rid of it. Thank you for your time in advance I hope it's not too confusing cuz I am confused right now! I use Firefox on all three of my devices laptop PC and Android and sync all three of them together certain settings

Asked by -Damon William Tellegen- 4 months ago

Last reply by TyDraniu 4 months ago