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YouTube videos dropping frames

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checke… (read more)

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checked about:config in both Beta and Nightly and HW acceleration was enabled. This was true for a FRESH install as well. I tried this on other devices and the problem persists. Mull, which is a fork of Fennec, plays the same videos without any problems. Other browsers are also fine.

Tested on Samsung S20 One UI 5.1 (Android 13). Tested on Samsung A13 One UI 5.0 (Android 13). Tested Sony Xperia XZ2 Compact (Android 10). Tested on Sony Xperia XZ1 (Android 9).

Asked by TA 1 week ago

Answered by TA 1 week ago

  • Solved

Firefox Android slows down after extended browsing session

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and la… (read more)

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and launch it again. This happens consistently as well after disabling extentions. Firefox is updated to the latest version, 110.

Asked by TA 3 weeks ago

Answered by TA 1 week ago

  • Locked

Firefox vpn

duplicate of /questions/1407046 thread. I downloaded Firefox vpn for Android, but when I try to sign up and sign in as a guest I get an error message saying invalid API… (read more)

duplicate of /questions/1407046 thread.

I downloaded Firefox vpn for Android, but when I try to sign up and sign in as a guest I get an error message saying invalid API key

Asked by jay621444 2 weeks ago

Last reply by Paul 2 weeks ago

  • Solved

Firefox crashes repeatedly, on multiple devices

So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the Sorry Firefox crashed error Now i just got a new T… (read more)

So usually ill be playing a youtube video, and eventually the frames will stop and then firefox will crash, with the

Sorry Firefox crashed error

Now i just got a new Tablet my partner was using with no crashes and im crashing on that too, so it could be an account issue?

Already tried clearing cache and data and having no Addons Any help would be appreciated :)

Asked by Shinobi 2 months ago

Answered by Paul 2 months ago

  • Locked

Facebook confirm identity option change

Hello Dear Facebook Team My Facebook account is locked and there is a problem with Confirm Your Identity and I have submitted your according all government proof which is… (read more)

Hello Dear Facebook Team My Facebook account is locked and there is a problem with Confirm Your Identity and I have submitted your according all government proof which is there, but I am not able to unlock my account. Please give me the option of get a code by, email or get a code on your phone to get my account unlocked. Through which I can unlock my account, thank you! Account name = [removed] Locked date=[removed] Mobile. [removed] Email. [removed] Password. [removed]

Asked by firojahmad1213k 5 months ago

Last reply by Paul 5 months ago

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Sweepstakes Winnings

I need help with my Winnings Package and I don't know what to do. I have tried to claim my Winnings for Sweepstakes Winnings and also I thought I asked Mary Persons to he… (read more)

I need help with my Winnings Package and I don't know what to do. I have tried to claim my Winnings for Sweepstakes Winnings and also I thought I asked Mary Persons to help me out with my Winnings Mary is a FBI that's why I need your help

Asked by Jerry Leon Colby jr 5 months ago

Last reply by Paul 5 months ago

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  • Archived

Android Firefox browser having issue

When open https://grilldesire.com/ site Browser starts crashing otherwise it works fine. Why does this happen in android? kindly let me know. … (read more)

When open https://grilldesire.com/ site Browser starts crashing otherwise it works fine. Why does this happen in android? kindly let me know.

Asked by besttenrackets 6 months ago

Answered by Paul 6 months ago

  • Solved
  • Archived

Firefox Nightly for Android non-responsive

Just a white screen today. Restarting device didn't help Settings > Apps > Firefox Nightly > Force stop didn't help Android has an option to clear a cac… (read more)

Just a white screen today.

  • Restarting device didn't help
  • Settings > Apps > Firefox Nightly > Force stop didn't help

Android has an option to clear a cache, but I don't know whether that is safe. Would prefer not to clear data if possible to avoid.

Asked by jscher2000 - Support Volunteer 6 months ago

Answered by Chris Peterson 6 months ago

  • Solved
  • Archived

Camera is not working

So I have installed Firefox on my Galaxy S20 Plus running Android 12. All permissions are granted and everything is working except the camera. When testing it with https:… (read more)

So I have installed Firefox on my Galaxy S20 Plus running Android 12. All permissions are granted and everything is working except the camera. When testing it with https://webcammictest.com/ it ask for permission to use the camera and mic. I of cause allow the use and afterwards it says: The device is not found.

I have tested the mic alone and it is working. The test site is also working in Chrome, Edge, Vivaldi and Brave. So chromium browser do not have any issue with the camera or mic. I have also tried other tests sites with the same result.

I first noticed it when I had to call my doctor which sent a link to a site with camera feedback on. I was surprised and stressed about it wasn't working. Having a doctor waiting and a sick child, while installing Chrome to get it working, was not a fun experience.

Asked by Kenneth 11 months ago

Answered by Kenneth 6 months ago

  • Solved
  • Archived

Failed to install Add-ons

Hi, I just installed Firefox on my phone but I can't download add-ons (see attachments). My connection is fine, I tried disabling the VPN, but it's still the same. Pleas… (read more)

Hi, I just installed Firefox on my phone but I can't download add-ons (see attachments). My connection is fine, I tried disabling the VPN, but it's still the same. Please help. Thank you

Firefox 103.2.0 (Build #2015895963) Device: POCO F2 Pro

Asked by Rezz 7 months ago

Answered by Rezz 7 months ago