Firefox for Android Support Forum

I recently made the (apparently) foolish decision to allow Firefox to upgrade using the Play store App. This is on a Galaxy S8 running Android 9. Firefox 109.2.0 was installed and upon opening the App, all of my user data was gone. No tabs, bookmarks, saved passwords or other settings were available.

This is unacceptable. There appears to be no way to recover the lost information, but I am opening this case to determine if there is a recovery strategy. Of course, I don't really want to run version 109.2.0 and will revert back to something that works without losing data as soon as the missing data is recovered.

I'm not sure why the Firefox Devs seem to think that user data is a disposable and unimportant item, but I would encourage a full review of their processes to determine why they have failed so badly.

In the meantime, if anyone has a method that might be used to recover the old profile data, that would be very helpful.

Some notes: 1) No, I don't use Sync (or whatever they are calling it today) because it is a security risk in my view to have any third party including Mozilla know my bookmarks. 2) about:profiles does not work. 3) I'm not sure what version was installed earlier, but AdBlock Plus was working fine, so it may have been a year or more since my last update.

Thanks in advance for any help you can provide.

I have been using Firefox since 2004 on my desktop. When I lost some of my eyesight I started using Firefox only because it would let me control the font size and face. See attached image. I am trying to use Firefox on my phone but it does not seem to support this feature. I need this feature in the Android Firefox. If it is there I need to know how to access it and if it is not there I need it added. Or maybe tell me a web browser that supports it. The last time I looked Firefox was the only one that did.

I'm getting a blue dot on the hamburger icon and when I tap the burger icon there's a blue dot next to "install" on the drop-down menu. However when I switch to another tab there's no Blue Dot and there's no install menu item.

What is the install icon wanting me to install and if it's a Firefox update why isn't this blue dot showing on all of my open tabs?

I think it was Firefox 52 or somewhere around the time that Firefox 52 came out, there was an addon that allowed users to spoof their device. I could make my Android phone appear to various websites, to be a Computer, a Tablet, an iphone, etc. Does Firefox still have that Addon? If so, how can I download it? If not, does anyone know where I might find a similar one?

Thank You.

Michael J Pettinato.

Hi

I have installed firefox on my Samsung S 6 tablet (bought 2022). I can't get Firefox to show a task bar (or bookmarks menu - but the bookmarks do exist from sync) and I can't add in 1password. I synced with my desktop (where firefox and 1 password work perfectly well) and tried everything I can from online suggestions - but either they haven't worked or some of the settings they refer to don't exist in the Android version of firefox. 1 Password - which is also installed on the device - does not show up in the list of add ons accessed via the Firefox 3-dot menu; and doesn't show up either if 1 password is open or closed . I've wasted hours on this and getting nowhere. Any help would be appreciated

Thankyou RC

How can we turn this annoyance off?? I mean turn it off WITHOUT BEING TRACKED! I do realise I can sign into my Google account, and change the prompt from appearing, however I need to be signed into my Google account, have this setting checked, and also cross sites tracking needs to be on.. what a frigging joke! Could Google try and invade our privacy any more? This is an incredibly tactful way for Google to annoy its users, then offer a solution, which INCREASES their ability to track people. Wow! I hope I am not the only person seeing what Google is doing here.

It seems like I have tried for half of my life to not have Pop ups from annoying my user experience, and from what I understand the IOT have agreed that this is not good practice. But C'mon Google WTF! Are you doing! If it's not auto playing videos, cookie warning pop ups, paywalls, Google sign in prompts. This is ruining the internet, and the only way to fix this, is to sign your life away. The IOT already has way more information then it needs to render a website, and have the most basic anonymised user date to function. THIS is all the IOT needs to operate, so why does the internet "need" so much more to work. What a joke. And most people unfortunately are following into this blind, and without questioning the powers that be.

I'm way out of date when it comes to technology - I've had iPhones for years and after being hacked and my identity stolen I'm extremely nervous about the pixel 7 pro security and I could use some pointers on account security. I'd like to meet and take part in the community but I can't do that if my information isn't safe and I have difficulty knowing what is or isn't safe

I just finished setting up my new pc with Windows 11 (Feb 2023 updates) and installed Firefox 110.0.1) and wanted to transfer my logins, passwords, etc, from my Android 12 Phone's Firefox 110.1.0, and other pcs. A window popped up giving instructions how to sync my phone, as follow:

• • • Sync Firefox on you phone or tablet. 1) open Firefox on your Mobile Device. 2) Go to the menu (<ios>&<android>menu examples shown) and tap sync and save data. 3. Tap ready to scan and hold your phone over this code.***

I'm 73, have used Firefox since first release in 2004. In all these years I have never seen SYNC in the instructions to "sync and save and to point the phone at a barcode-thingy" or at least not in this world. The instructions made it seem like SYNC was right there to see, but I had to dig thru layes of options to finally find it. You can blaim it on my 73 yr old brain, I guess, but nothing like these instructions exist in Windows or Android firfox. What in the world are your programmers smokin' these days. I would just as soon open up Edge or Chrome and did up the passwords I need to log into my banking and creditcard accounts...heck, it seems like MAYBE I should just dump Firefox after almost 20 years and just use those other browsers. At least there instructions are much simpler that this ol' man can follow. Please have someone review your published helps info on your webpages, and help those Sr. citizens like me to more easily find what we need without calling up grandsons or granddaughters for help (their parents are worse than I am at most techy stuff!) Chalmers

Hi, I have a Samsung Galaxy S10E phone. Firefox used to (with my permission) autofill all previously saved id/passwords in all apps. Now I receive a message stating 'unlock Firefox'. My phone itself does not have an password and I don't want it to. Please advise, thank you.