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Android app freezes and restarts the device

After a variable time-frame, from few minutes to a couple of hours maximum of usage, the app freezes. It is possible to close it from the drawer and restart it after a wh… (read more)

After a variable time-frame, from few minutes to a couple of hours maximum of usage, the app freezes.

It is possible to close it from the drawer and restart it after a while. The problem always recurs.

Sometimes the phone also reboots itself. Approximately once every 5/10 freezes.

The problem does not seems dependent on updates, add-ons or other phone options.

The problem is present since I bought the phone in August. After a few months of tests I'm fairly sure this is a problem related only to the Firefox app.

Device: Pixel 6a

Asked by MBalza 1 month ago

Last reply by MBalza 3 weeks ago

scrolling stops working on 2 certain websites

Everytime I go to Michael's. Com or Hobby Lobby .com my scrolling starts to stick I like click on ornaments let's sat. It will scroll the first few then it's Jerry and no… (read more)

Everytime I go to Michael's. Com or Hobby Lobby .com my scrolling starts to stick I like click on ornaments let's sat. It will scroll the first few then it's Jerry and no matter how many times I try to scroll down it keeps popping back to where it got stuck at. I am using Firefox build is 95.2.0 (Build #2015851755) Here's a link to where it started https://www.michaels.com/paint-and-painting-supplies/paint-brushes/845161197?page=3 I hope I've given enough info.

Asked by Username333 2 months ago

Last reply by Paul 2 months ago

Firefox unusable after visiting theguardian

I've been a long time Firefox (and Navigator before that) user in all platforms, so it's only natural I'm using it on mobile. When visiting theguardian.com, firefox freez… (read more)

I've been a long time Firefox (and Navigator before that) user in all platforms, so it's only natural I'm using it on mobile.

When visiting theguardian.com, firefox freezes, stops rendering and causes the whole phone to stutter.

Procedure: - visit theguardian.com - scroll the home page, open some news in tabs - try scrolling further down and/or switching to tabs with news

What happens: - guardian home page, as well as other pages stop rendering and are blank above and below the viewport (see attached screenshots includ9ng screenie of this page. yes, I'm writing this again, had to kill FF) - tabs with news don't render at all (are blank) - when minimizing firefox, whole phone stutters. - usually, after some minimizings and maximizings, firefox renders ONE news tab. - sometimes only killing FF helps

The phone is fairly recent with the latest Snapdragon 8 and 12 gigs of ram.

Yes, I disabled all plugins and cleared the cache and all data.

Asked by Free82 2 months ago

Last reply by Paul 2 months ago

Mozilla freezes crashes and hangs

I actually think the problem lies deeper with the phone. I had the same problem with chrome and some of my apps on this cheap android 50330 crappy phone with a small hard… (read more)

I actually think the problem lies deeper with the phone. I had the same problem with chrome and some of my apps on this cheap android 50330 crappy phone with a small hard drive which is just about full. So maybe lack of hard drive space may be the problem.

Asked by harrisondavid2827 2 months ago

Mozilla Firefox freezes and crashes

I did what you told me to resolve the problem. Didn't work! It's probably some barf sack of government shit creature stealing control over my machine, that I pay for, lik… (read more)

I did what you told me to resolve the problem. Didn't work! It's probably some barf sack of government shit creature stealing control over my machine, that I pay for, like the rest of these fuck from hell Canadian life stealing, life wrecking, life sucking Canadian intestinal worms I hate more than Satan hated Christ. That like stealing control on MY LIFE after I voted this country, government and people the fuck out of my life with their forced fuck from hell canadian citizenshit at the federal and provincial elections. Along with this shit world of shit people and it's faggit shit mutations that I want crucified. Just whose life is it anyway. Because it sure as to hell ain't mine.

Asked by harrisondavid2827 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

android latest version doesn't scroll, every click asks to open in new tab but doesn't go there

First, it is next to find this support page; it is like support doesn't want to be found. Problem: I have downloaded after uninstalling several times, and the results are… (read more)

First, it is next to find this support page; it is like support doesn't want to be found.

Problem: I have downloaded after uninstalling several times, and the results are consistent. I bring up a scrollable page and dragging doesn't work (scrolling). In addition, if I click on a link, it asks if I want to open in a new link instead of just opening. When I click on new link, nothing happens. I am running the latest version downloadable of Android, and the latest downloadable firefox from android playstore.

Asked by crk 3 months ago

Last reply by crk 3 months ago

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firefox freezes, uses too much data

Please, please, please... bring back the pre v. 100 ability to not remember History, and to completely Close Apps when closing Firefox!!! (& to really not remember… (read more)

Please, please, please... bring back the pre v. 100 ability to not remember History, and to completely Close Apps when closing Firefox!!! (& to really not remember history, or tabs)

High data use and freezing makes that I have to go into Settings/Apps/Firefox/Storage/cache and delete all, because Firefox froze at each use, as it was suddenly remembering every site opened, despite my checking the boxes not to remember upon closing. Many sites are opened accidentally, as Firefox is the default browser. Not really closing any site, so I run out of data room? (Deleting app data fixes the unresponsive app.)

I really miss the pre 100 versions, when Firefox was dependable, fast, and lean in data use. And tried all the other new versions, but they all have the same site cookies hoarding problem. That is a very data heavy way to be fast, that leads to a lot of crashes where internet infrastructure is minimal.

Thank you for reading. CB

Asked by wdhc 4 months ago

Last reply by Paul 4 months ago