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Address bar crash

Every time I click the search/address bar to type, it crashes. This happens in the widget and in the main app. Its unusable for me rn. I had to use Chrome to type this&nb… (read more)

Every time I click the search/address bar to type, it crashes. This happens in the widget and in the main app. Its unusable for me rn. I had to use Chrome to type this :(

Asked by ceth.legere 7 hours ago

Last reply by Paul 5 hours ago

Adguard support

I am unable to use Firefox on Android as no webpages load when I have Adguard enabled on my phone. Adguard is an ad block that works using a local VPN. It works well with… (read more)

I am unable to use Firefox on Android as no webpages load when I have Adguard enabled on my phone. Adguard is an ad block that works using a local VPN. It works well with all other Android browsers except Firefox. I hope there'll be some solution to this issue.

Asked by venkat4541 1 week ago

Last reply by Paul 1 day ago

Autoplay blocking no longer works in 111.1.1

The Autoplay Block Audio and Video setting no longer works with version 111.1.1. Since updating videos automatically play on sites including CNN.com and Reuters.com. Ther… (read more)

The Autoplay Block Audio and Video setting no longer works with version 111.1.1. Since updating videos automatically play on sites including CNN.com and Reuters.com. There are no site exceptions in my browser settings.

Asked by mcechroj 1 day ago

webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (read more)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 2 days ago

Unable to autofill username and password for certain websites in Firefox Android since version 110

Starting by Firefox Android version 110, the autofill for username and password didn't work for certain websites (in my case, it's: http://e-learning.stmi.ac.id/auth/log… (read more)

Starting by Firefox Android version 110, the autofill for username and password didn't work for certain websites (in my case, it's: http://e-learning.stmi.ac.id/auth/login). The option to choose username is there, but after clicking one of the username, it fails to fill in the login form.

Other websites with that same domain name (any.stmi.ac.id) also didn't work.

In desktop Firefox, the autofill works just fine for websites from that domain.

Please kindly help. Thank you

Asked by qpotez 2 days ago

Last reply by Paul 2 days ago

404 Problem with Google Review Link

I'm experiencing a strange problem with this Google review-link for my customer: After the login-procedure for Google I end up with a 404-Error and can't find any help … (read more)

I'm experiencing a strange problem with this Google review-link for my customer:

After the login-procedure for Google I end up with a 404-Error and can't find any help at Google. I also wonder where that local URL is coming from.

It works on iOS and on Chrome or Samsung Internet on Android. Here's the error message: The requested URL /local/writereview?placeid=ChIJazm4u47ql0cRsiGgJDKAtQ8&source=g.page.m.ia._&laa=nmx-review-solicitation-ia2 was not found on this server. That’s all we know.

I already tried to disable safe browsing and cleared my cache. Nothing helps. Looks like a bug.

Asked by matthias.baier1 1 week ago

Last reply by Paul 2 days ago

  • Solved

Bug Report

I installed the "Google" app and the "Firefox" app. When I used the "Google" app to search for images, I found that I couldn't open the searched websites. I tried to use … (read more)

I installed the "Google" app and the "Firefox" app. When I used the "Google" app to search for images, I found that I couldn't open the searched websites. I tried to use the Samsung browser or Chrome browser and did not have this problem. I think this is a Firefox bug.I recorded the bug and uploaded it to Google Drive.The link address is https://drive.google.com/file/d/11k5DMzshHkYvvGGD4MpgqrlSRcQnkiGH/view?usp=drivesdk

Asked by MCV01 1 week ago

Answered by MCV01 5 days ago

Firefox crashes Pixel 6a

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. … (read more)

Once a while Firefox would freeze up and when that happens it would without fail reboots the phone if the phone goes to sleep and if I don't force close the app quickly. It might've done so anyway without putting it to sleep but I haven't tested leaving the screen on long enough. I noticed that if I was quick enough and force stop the app the phone doesn't reboot, but that window is really short. Maybe 2 seconds or so. Suffice to say force stopping didn't always work since the window is so short. When Firefox freezes other apps and phone functions work normally. It's been ongoing for a while through multiple updates. I see some people have already reported this same issue here. Can Mozilla fix this please? I have uBlock origin addon installed thanks. Also this never happened with my Pixel 3 phone which I was using up until a few months back so maybe it's pixel 6a specific. Alot of people have this same issue with pxiel6a from googling. It can freeze on any site I visit but one example is reddit.

Asked by bluechair 1 week ago

Last reply by ysfff 1 week ago

Refresh rate issue

Firefox UI is rendered on 120Hz and when I open any website the refresh rate drops to 60Hz. I can't find any obvious way to fix it. I tried only with official full releas… (read more)

Firefox UI is rendered on 120Hz and when I open any website the refresh rate drops to 60Hz. I can't find any obvious way to fix it. I tried only with official full release of the app. I have Realme GT Master Edition running Android 13.

Asked by deki0802 1 week ago

suggested logins

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to wo… (read more)

when i go to a website i have passwords,the menu suggested logins opens on my phone,but when i click on that,it doesnt't work and i have to write everything.it used to work,i think with some update,it doesn't work anymore.i cleared the cache,i cleared everything except the cookies,it still doesn't work

Asked by spyrskal 2 weeks ago

Last reply by Paul 2 weeks ago

Wrongful billing

Whomever: For the past two months, I am being billed for your VPN app and have not ordered it; NOT EVER. I is not on my Samsung Galaxy Note 20 Ultra5G app list, or anywh… (read more)

Whomever:

For the past two months, I am being billed for your VPN app and have not ordered it; NOT EVER. I is not on my Samsung Galaxy Note 20 Ultra5G app list, or anywhere else on any of my computers. Attendant to canceling and refunding the past 2 billings which were paid via one of my internet apps, I would also like a copy of whatever evidence you have that initiated your billing me for this VPN app.

I want it fixed as soon as possible.

Thank you.

L Nelson : l_n@comcast.net

Asked by flygabjorn 2 weeks ago

Last reply by James 2 weeks ago

Save to pdf "Firefox can't download this file type"

If I try to "Save as pdf" any webpage I see the "download" dialog, but next is the error message "Firefox can't download this file type". One example of this is in the fi… (read more)

If I try to "Save as pdf" any webpage I see the "download" dialog, but next is the error message "Firefox can't download this file type". One example of this is in the first 3 screenshots attached.

If I visit any page that downloads a pdf everything works. Last 2 screenshots are an example of this. You can see the "open" dialog.

This is Firefox 110 in Android 11.

How can I make this work?

Thanks!

Asked by Personal 2 weeks ago

Firefox - Xperia issues...

Firefox for Android has issue while playing media in backgroun, Xperia devices. Using the nightly also, and nothing is changing for the best in the latest upgrades, and t… (read more)

Firefox for Android has issue while playing media in backgroun, Xperia devices. Using the nightly also, and nothing is changing for the best in the latest upgrades, and this is quite an issue. So, there is so much sound clipping while listening to any kind of Youtube content and it's really annoying. It interacts badly with any stock or third party equalizer or virtualizer (360 sound of Xperia). Xperia 1IV user. Please help! Thank you!

Asked by AlexFirefox 2 weeks ago

  • Solved

YouTube videos dropping frames

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checke… (read more)

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checked about:config in both Beta and Nightly and HW acceleration was enabled. This was true for a FRESH install as well. I tried this on other devices and the problem persists. Mull, which is a fork of Fennec, plays the same videos without any problems. Other browsers are also fine.

Tested on Samsung S20 One UI 5.1 (Android 13). Tested on Samsung A13 One UI 5.0 (Android 13). Tested Sony Xperia XZ2 Compact (Android 10). Tested on Sony Xperia XZ1 (Android 9).

Asked by TA 2 weeks ago

Answered by TA 2 weeks ago

  • Solved

Firefox Android slows down after extended browsing session

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and la… (read more)

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and launch it again. This happens consistently as well after disabling extentions. Firefox is updated to the latest version, 110.

Asked by TA 1 month ago

Answered by TA 2 weeks ago

Disconnette

Da qualche giorno non mi faccio sentire perché ho controllato la situazione: Adesso succede che la VPN rimane attiva però solo per qualche ora poi si spegne e la devo ri… (read more)

Da qualche giorno non mi faccio sentire perché ho controllato la situazione: Adesso succede che la VPN rimane attiva però solo per qualche ora poi si spegne e la devo riattivare; Mi sembra che duri più ore di prima, però la devo riattivare sempre 3/4 volte al giorno. Grazie

Asked by giuseppe.della.vedova 2 weeks ago

Last reply by Paul 2 weeks ago

Opening links in other apps breaks the Firefox App

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it d… (read more)

For some reason, when I open a link on another app, the browser just stays on a blank screen. The loading bar doesn't even appear. I tried to do Open in Firefox, but it does the same thing, and it even makes it so any time I try to go to another tab or try to go to a different website immediately after, it gets stuck on the blank screen as well. I had to force close the app and reopen it to fix it. I don't know if it's a firewall issue or incompatibility.

Asked by dyl-pickle2 1 month ago

Last reply by dyl-pickle2 2 weeks ago