Cannot Sync Bookmarks or Tabs between Android and PC

Hi! I cannot sync Bookmarks or Tabs. On the Android "Account Settings", it shows "Sync now -- Last synced: never". However, tapping it does nothing but make it flash for … (read more)

Hi! I cannot sync Bookmarks or Tabs. On the Android "Account Settings", it shows "Sync now -- Last synced: never". However, tapping it does nothing but make it flash for a millisecond. Nothing else seems to happen. And when I tap the "Tabs" icon, it shows "0" open tabs. Selecting the "sync phone-PC" icon on that screen, and tapping the "Sync" button at the bottom, it will say "SYNCING" but never actually syncs. Please help, thank you in advance.

Android version: 12 Samsung One UI version: 4.1 Firefox version: 106.1.0

Asked by BobbyBobBob 3 months ago

Last reply by MarkWithC 3 months ago

account sync settings mess

OK, I changed phone recently & managed to sync across from my old phone. I think I had to reset all the settings though, so it only saved/synced tabs & bookmarks… (read more)

OK, I changed phone recently & managed to sync across from my old phone. I think I had to reset all the settings though, so it only saved/synced tabs & bookmarks etc...

The new phone then stopped working & so I'm now trying to sync again on another new phone, but nothing seems to be syncing or working at all. Even logging in never seems to work properly. Just lots of spinning icons & no response from Firefox browser/account.

Also the wording on the verification emails I received is absolutely awful & needs to be rewritten in my opinion, as they leave you with no clue what to do next?

If anyone at Firefox is listening, please contact me with some step by step clear instructions of how to resolve the current issues I'm facing trying to login, sync, reset settings, etc....

Thanks, I'm not sure why you've made having an account so cumbersome, awkward & unfriendly. It feels like your design goes against your company ethos.

If any other user have any help or advice your knowledge is appreciated.

Asked by Ihatetheseforums 3 months ago

Last reply by Ihatetheseforums 3 months ago

Firefox sync sign in page (Android) doesn't have a completion button, only delete account

I'm attempting to sync my desktop browser and my android phone. The firefox sync tool takes you through several sign in steps including QR code, login page and then an a… (read more)

I'm attempting to sync my desktop browser and my android phone. The firefox sync tool takes you through several sign in steps including QR code, login page and then an accounts.firefox.com page with your profile pic and several options to alter the account settings, like primary and secondary email, profile pic, etc. There is no button to complete the sync sign in process. The only actionable buttons are change pic/email/password, disable authentication and delete account. There is no button to complete the sync process on either the android browser or the desktop browser. If you close the firefox android browser tab, it just takes you back to step one with sync.

Asked by Gopal 3 months ago

Last reply by cor-el 3 months ago

FF View Sync bar graph won't go past 33% on MacBook.

FF View Sync bar graph won't go past 33% on MacBook. Have had FF on MacBook and Android phone for years. FF is 106.0.1 on MacBook & macOS Monterey 12.6 and FF on phon… (read more)

FF View Sync bar graph won't go past 33% on MacBook. Have had FF on MacBook and Android phone for years. FF is 106.0.1 on MacBook & macOS Monterey 12.6 and FF on phone is 106.0.1 but old Android phone won't go higher than 8.1.0. Must I re-install FF on phone?

Asked by msherm 3 months ago

Last reply by msherm 3 months ago

  • Solved

Firefox for Android Won't Sync Logins

Firefox for Android won't sync my logins from my desktop/actual Firefox account. The settings show that I am logged in to my account, and show all possible options are ch… (read more)

Firefox for Android won't sync my logins from my desktop/actual Firefox account. The settings show that I am logged in to my account, and show all possible options are checked to say I want to sync data.

Things I have tried already:

  • Signing out and back in on my phone
  • Signing out and back in using QR code
  • Signing out and back in using password
  • Uninstalling and reinstalling the app
  • Forcing a sync by going into the settings on my phone
  • Signing out of all devices including the desktop, signing in on my phone only (nothing), then signing in on my desktop and syncing (also nothing)

I am out of ideas and don't understand why this isn't working.

Asked by emcasi 3 months ago

Answered by Paul 3 months ago