Thunderbird email accouint

I have a Thunderbird account but this morning when I opened it the screen is blank except for the word DONE in the bottom left hand corner. Please help ASAP. Thank you … (read more)

I have a Thunderbird account but this morning when I opened it the screen is blank except for the word DONE in the bottom left hand corner. Please help ASAP. Thank you

Asked by ftrade 3 days ago

Last reply by Wayne Mery 1 hour ago

Missing Folders (and the whole account?) after Thunderbird update (now 102.5.1 64-bit)

Starting Thunderbird after a few days, I see none of my folders and in fact my entire email account. Instead I see "Local Folders" and below it "Trash" and "Outbox." Ther… (read more)

Starting Thunderbird after a few days, I see none of my folders and in fact my entire email account. Instead I see "Local Folders" and below it "Trash" and "Outbox." There is no trace of any of my emails in any of my folders or in inbox. I would appreciate any help or insight about what has happened. I believe Thunderbird has updated (to 102.5.1 64-bit), but I am not sure.

Asked by iomidvar 2 days ago

Last reply by iomidvar 1 hour ago

  • Solved

Migration of appdata missing folders and file

Some of the folders/file displayed in Tbird in Local folders do not have a corresponding file in the appdata/thunderbird/profile as in the attached images that show and e… (read more)

Some of the folders/file displayed in Tbird in Local folders do not have a corresponding file in the appdata/thunderbird/profile as in the attached images that show and example - Blackberry and Bluetooth appear in Tbird (tbird 1.jpg) but not in the profile tbird 2.jpg) . so I cannot transfer those folders and emails to another pc.

Asked by admin442 2 days ago

Answered by admin442 1 hour ago

Thunderbird/Google Calendar printing

How do I get my google calendar to talk to and exchange information with my Thunderbird 107.0.1 (64-bit) and then print that calendar, preferably in Thunderbird? Please,… (read more)

How do I get my google calendar to talk to and exchange information with my Thunderbird 107.0.1 (64-bit) and then print that calendar, preferably in Thunderbird? Please, a simple answer, I am not a programmer!

Asked by Tom Sails 3 hours ago

TB102.5.1 Address book

My Thunderbird (102.5.1) addresses have disappeared. I have been using TB for decades and have accumulated hundreds of addresses. The only ones there now are collected … (read more)

My Thunderbird (102.5.1) addresses have disappeared. I have been using TB for decades and have accumulated hundreds of addresses. The only ones there now are collected addresses from an email I have just replied to. How can I recover the remainder?

Asked by merrijigster 3 hours ago

Donation for Thunderbird

I'm just offering the suggestion that automatic quarterly contributions may net you more in the long run than the current options of one-time, monthly or annual. I used … (read more)

I'm just offering the suggestion that automatic quarterly contributions may net you more in the long run than the current options of one-time, monthly or annual. I used PayPal to donate for my usage of Thunderbird. If I could sign up for automatic quarterly donations of $5, you would get $20 per year from me, ongoing. As it is, you got $10, one time. Five dollars feels like nothing, $20 in one swipe is no-restaurant-meal this week. I love Thunderbird, thank you for maintaining it.

Asked by jeana.lynde 2 weeks ago

Last reply by bpglueguy-mozff 3 hours ago

Thunderbird Account Data Location

I would like to do some alterations to my email accounts that are configured. From my searching, it is suggested that all the email account configuration is in the prefs… (read more)

I would like to do some alterations to my email accounts that are configured. From my searching, it is suggested that all the email account configuration is in the prefs.js file in my TB profile.

It is really as simple as saving that file in case I screw up the accounts and then simply restoring it? That's what it seems, I just don't want to find out the hard way that I assumed facts not in evidence!

Asked by gunrunnerjohn 4 hours ago

"Sent" message folder on Thunderbird

Every time I send a message on Thunderbird I get an "extra" copy of that message posted in my "Sent" folder. In order to keep the number of messages down that take up ov… (read more)

Every time I send a message on Thunderbird I get an "extra" copy of that message posted in my "Sent" folder. In order to keep the number of messages down that take up overall data space I then have to erase one of those two for every one that I've sent. I've never experienced this before in any email system I've ever had. How can I shut that duplication off so it only stores the one copy of the message I just sent?

Asked by larryg06 4 hours ago

102.5.0 update has all my emails blank. I cannot get any info. attachments won't open. URGENT

102.5.0 just updated. I'm trying to get to some important emails regarding a property closing in 3 days and there isn't any email body information and attachments won't o… (read more)

102.5.0 just updated. I'm trying to get to some important emails regarding a property closing in 3 days and there isn't any email body information and attachments won't open.

Asked by spyle 5 days ago

Last reply by Wayne Mery 4 hours ago

old/redundant IMAP account keeps asking asks for p/w - even though set to off-line.

Why does an imap account, (in this case redundant), keep asking for p/w despite being set to off-line? How does one stop this? The option to Keep Messages on this Compute… (read more)

Why does an imap account, (in this case redundant), keep asking for p/w despite being set to off-line? How does one stop this?

The option to Keep Messages on this Computer is selected. The msgs & attachments physically exist and can easily be viewed after clicking cancel at every P/W prompt.

It is just so annoying that there appears to be no way to stop this behavior.

Copying folder content to local folders usually fails after the first couple of messages (if one selects multiple messages), and one can not copy over 30,000 messages one by one.

Any suggestions would be appreciated.

Many thanks in advance.

Asked by peter.vox 4 hours ago

Disable HTML when adding a description to the calendar

Hi! I was wondering if it is possible to disable html when adding a description to a calendar event and just use plain text instead. I use many other email tools to sync … (read more)

Hi!

I was wondering if it is possible to disable html when adding a description to a calendar event and just use plain text instead. I use many other email tools to sync my google calendar to and every time I add or edit a description to an event I have in my calendar with Thunderbird it messes up the whole description. When I then look up the description on my phone it just displays me all the html tags that got added by Thunderbird.

Would be very usefull to be able to deactivate this feature! Or maybe someone can point me to the correct setting to disable it completely!

Thanks for your help!

Asked by valechelaru 5 hours ago

Keep losing contacts from list of contacts from personal address book

I have a list of contacts for a small mailing group. It is associated with collected address book. There is also a personal address book. I can't get some addresses (f… (read more)

I have a list of contacts for a small mailing group. It is associated with collected address book. There is also a personal address book. I can't get some addresses (from the personal address book) to stay in my contact list. I can if they are in the collected address book. Can I merge collected and personal address books to get over this problem, or better still get rid of one of the address books and just keep the other one? Or is there an easy way to move all my personal address entries into the collected address?

Asked by pete.spedding 2 weeks ago

Last reply by sfhowes 5 hours ago

Thunderbird crashes when checking for new email

Mac OS 13.0 Thunderbird 102.4.1 Hello, Thunderbird now crashes every time it connects to check for new email. The program locks up, I get the spinning beach ball, and I h… (read more)

Mac OS 13.0 Thunderbird 102.4.1

Hello, Thunderbird now crashes every time it connects to check for new email. The program locks up, I get the spinning beach ball, and I have to force quit to close it. Letting it sit for an extended time has no impact.

If I start Thunderbird without an internet connection it behaves normally. Once it reconnects to the internet and attempts to download email, it locks up.

If I start in Troubleshoot Mode with add-ons and extensions disabled, it works normally. No problems at all. I don't appear to have any add-ons or extensions running, so I don't understand why this is fixing things.

I had read a previous post about disabling access to Contacts in System Preferences, I tried that, no luck.

What can I do to try to fix this>

Asked by andrewnelles 1 month ago

Last reply by andrewnelles 6 hours ago

Accidentally changed storage location and lost all of my old emails.

I accidentally changed the storage location on thunderbird on windows and it wont let me change it back. I tried importing the profile, and that didnt work, and i tried c… (read more)

I accidentally changed the storage location on thunderbird on windows and it wont let me change it back. I tried importing the profile, and that didnt work, and i tried changing it back in the server settings but that also doesnt work and i get the error below.

Asked by JosephCharlesMinter 3 months ago

Last reply by Wayne Mery 7 hours ago

I'd Like to Make a Donation to Thunderbird

Hi, I'd like to make a donation to help support Thunderbird, but I would like to be able to send a check or to do it via PayPal. Could you advise? Sincerely, Rev. G. E. B… (read more)

Hi,

I'd like to make a donation to help support Thunderbird, but I would like to be able to send a check or to do it via PayPal. Could you advise?

Sincerely, Rev. G. E. Bach-Watson

Asked by bachwats 7 hours ago

Last reply by david 7 hours ago

Upgraded to Thunderbird 102 from 91 on 11/15/2022 and it wiped out my Gmail Inbox

Hi, I've been using Thunderbird for years and have upgraded many times. I've never had any major issues until just now. I upgraded from a recent 91 version to the latest … (read more)

Hi,

I've been using Thunderbird for years and have upgraded many times. I've never had any major issues until just now. I upgraded from a recent 91 version to the latest 102 version as of today (11/15/2022). I upgraded on a Windows 8.1 computer. Did the upgrade because I'm setting up a new Windows 11 computer and I want to migrate my Thunderbird email over to the new computer. Thought it would be best to use the newest version on the new computer, so wanted to migrate from the newest version from my old computer. After upgrading I opened Thunderbird and it got stuck dealing with two gmail accounts I have configured in it. Cursor was circling and on one account my Inbox showed empty. I have two other accounts with other email providers and they both seemed to be OK. I closed Thunderbird and reopened it and the same thing happened. I logged into my gmail account on the google web site and my Inbox was empty. It was not empty prior to the upgrade. I deleted the gmail accounts from Thunderbird for now. Tried to reconfigure one of them and it told me it already exists. Don't think I have any way to recover my Inbox emails at this point. Not happy! I plan to downgrade back to 91. I made a copy of my profile file before the upgrade, so I will use the backup copy when I downgrade and hope I don't lose anymore email. Don't see any way to report bugs, so I'm posting this here. Lisa

Asked by lbruby1 2 weeks ago

Last reply by Wayne Mery 7 hours ago

TB: Key manager in TB

Hi- I am new and - hm a bit confused : TB (102 in Linux) ist protected with a primary PW. Starting TB, without the PW I am able change properties of the the keys in TB ma… (read more)

Hi- I am new and - hm a bit confused : TB (102 in Linux) ist protected with a primary PW. Starting TB, without the PW I am able change properties of the the keys in TB manager, e.g. confidential ect. Something missunderstood ?

Further questions : to what extent are the keys protected against an attack, while running TB or even while not running TB? And are the keys/PW protected also in the TB backupfile (profile.zip) ?

Less important but also a question. The protected TB (Primary PW) without PW lets everybody see all emails in every folder, except the new, not downloaded/deleted ones. Is this intented ?

Thanks for help & your time - to give me a better understanding. Cheers MGO

Asked by ottknitt 2 weeks ago

Last reply by Wayne Mery 7 hours ago

thunderbird 104.2 opens as a blank window

After an update yesterday, thunderbird v104.2 opens up as a blank window. The menus show up and it seems to download messages, but I'm unable to see any folders or messa… (read more)

After an update yesterday, thunderbird v104.2 opens up as a blank window. The menus show up and it seems to download messages, but I'm unable to see any folders or messages. I've tried deleting the "global..." file, I've uninstalled and reinstalled an older version, and nothing is working for me. I've read other threads about this issue and tried the solutions, but have not found one that works for me. I'd appreciate any new ideas. I'm running on Windows10 thanks

Asked by lindsaywashere 3 weeks ago

Last reply by Wayne Mery 7 hours ago