• Solved

Thunderbird keep asking for my gmail address while loginning

System: Ubuntu 20.04.3 LTS Thunderbird: 78.1.0 64bit version Description: I used Thunderbird to log in to Google Mail without any problems. But after I changed my Google … (read more)

System: Ubuntu 20.04.3 LTS Thunderbird: 78.1.0 64bit version

Description: I used Thunderbird to log in to Google Mail without any problems. But after I changed my Google mailbox password once, I want to use Thunderbird to log in to Google mailbox again. It keeps asking me to enter my Google email address. Every time I clicked on the next step, the email address input field seemed to be emptied. I was still asked to continue to enter the email address without entering the password input or other interface.

First image is before I click the next button, the second image is after i clicked the next button

Asked by History_exe 9 hours ago

Answered by sfhowes 8 hours ago

  • Solved

Trying to change existing Thunderbird and GMail account to use IMAP instead of POP3

Got my first smartphone (Android) and now check Gmail with the smartphone AS WELL AS with Thunderbird on my PC. I understand that POP is only suitable for accessing Gmail… (read more)

Got my first smartphone (Android) and now check Gmail with the smartphone AS WELL AS with Thunderbird on my PC. I understand that POP is only suitable for accessing Gmail with one device. So, I understand that I should switch to IMAP for incoming messages. I made the instructed changes to my Gmail settings, but when I go to the Thunderbird settings, there seems to be no way to change the POP3 label in that section of the settings, and I am getting an error message when I try to use Thunderbird (on my PC) to download my messages from Gmail:

An error occurred with the POP3 mail server. Mail server imap.gmail.com responded:

(That is the whole error message -- there is nothing after the colon.)

Thanks for reading and for any suggestions. I like Thunderbird and would like to continue using it.

Asked by Richard 16 hours ago

Answered by sfhowes 14 hours ago

  • Solved

IMAP INBOX file in profile is VERY VERY LARGE with 95 beta

The folder properties for an IMAP INBOX folder is 60 megabytes. The file in the profile is actually 30 gigabytes. Whenever it compacts the file, it will often crash Th… (read more)

The folder properties for an IMAP INBOX folder is 60 megabytes. The file in the profile is actually 30 gigabytes. Whenever it compacts the file, it will often crash Thunderbird. What can I do to fix the problem?

Asked by james193 1 day ago

Answered by Wayne Mery 1 day ago

  • Solved

Problem with Manipulating PDF Email Attachments in the New Thunderbird Tabs

Before the latest update to Thunderbird, opening PDF attachments would bring them up separately in Adobe Reader, which was no problem at all. I'm not sure why a change wa… (read more)

Before the latest update to Thunderbird, opening PDF attachments would bring them up separately in Adobe Reader, which was no problem at all. I'm not sure why a change was instituted to cause them to open in Thunderbird tabs, but this is seriously inconvenient for me.

When a PDF file opened directly in Adobe Reader, the text can be highlighted and copied. This does not work now when it shows up supposedly as PDF in a Thunderbird tab. I don't know about JPG or other file types--I've yet to have one of those where I can see it they cause trouble as well--but is there some way to turn off having email attachments open in Thunderbird tabs rather than directly in the operative software--PDF by Adobe Reader, for example? I can't figure out how to get such an attachment to open directly in Adobe Reader, but that's where I want it, not as a tab in Thunderbird.

Probably this is easy, but I can't figure out how to do it.

Asked by Arvidd 2 weeks ago

Answered by christ1 19 hours ago

  • Solved

request older mails back from server

windows 10 had to be reinstalled .. so thunderbird had to be reinstalled too. I retrieved mails from the mail server (only starting from 16 november 08:24 till today). Se… (read more)

windows 10 had to be reinstalled .. so thunderbird had to be reinstalled too. I retrieved mails from the mail server (only starting from 16 november 08:24 till today). Seen I had taken backup (of profiles located under appdata (both local and roaming maps), I restored them over the newly created thunderbird profiles (to get back all the maps that was created before). But of course it only restores back till, in my case 28 june 2021. So my question how can I get mail from the mail server between 28 june and 16 november (requesting to send mails not deleted on the mail server between those 2 dates). Recent mails between 16 november and today are retrieved from (private) mail server Thanks

Asked by bruno_van_wymeersch 1 week ago

Answered by Toad-Hall 21 hours ago

  • Solved

Thick grey border in compose window on new install of Thunderbird

This is a new install of Thunderbird on a Windows 10 machine. When I open the compose window, there is a thick grey border around the From/To/Subject fields (left, top an… (read more)

This is a new install of Thunderbird on a Windows 10 machine. When I open the compose window, there is a thick grey border around the From/To/Subject fields (left, top and right) (see screenshot).

If I enter Troubleshoot Mode and reload, then the border disappears. If I exit Troubleshoot Mode and reload, then the border reappears. There are 3 add-ons installed. If I disable these add-ons and reload, the grey border is still there. If I go into Troubleshoot Mode and select 'Permanently disable the add-ons' and 'Reset toolbars and controls', the grey border is still there. The only way to remove it is to enter Troubleshoot Mode and reload.

I have deleted the Thunderbird folder in %AppData% and reinstalled the program, but this has not helped. While I can still use the application, this border is a little ugly.

Any sugestions would be most welcome.

Thanks.

Damian

Asked by barnez1 3 months ago

Answered by sfhowes 3 months ago

  • Solved

Gmail will not work with Thunderbird

In Thunderbird's account settings, I select account actions, then "Add mail account". After entering the requested info for my Gmail account and select "Done", a large G… (read more)

In Thunderbird's account settings, I select account actions, then "Add mail account". After entering the requested info for my Gmail account and select "Done", a large Google window pops up saying "One Account - All of Google". At this point, I seem to get stuck in a loop that repeatably asks for my email address or phone number. Apparently it's a verification of my login on Gmail. I cannot get beyond this and when i cancel, I get a yellow message bar in Thunderbird stating I have an incorrect user name and/or password. How can I get this resolved? Thanks for any help you can provide. - D. Puls

Asked by dpuls 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Cannot add additional Gmail account to Thunderbird for macOS

Configuration: macOS 10.5.7 / Thunderbird 91.3.2 I cannot add an additional Gmail account to Thunderbird for macOS (I have already one Gmail account in Thunderbird since … (read more)

Configuration: macOS 10.5.7 / Thunderbird 91.3.2

I cannot add an additional Gmail account to Thunderbird for macOS (I have already one Gmail account in Thunderbird since many years, along with a couple of other email accounts). The new account setup starts out fine, but when clicking onto "Done" after putting in email address and password a new window opens where I am asked again to put in my email address. When I do this and then click "Next" the same window opens again, is empty, and asks again for an email address - and this can be repeated forever. See attached screenshot.

There is no problem to add this email address as an additional Gmail address to Apple Mail.

Is there a fix for this?

Thanks.

Asked by deerfield 1 day ago

Answered by sfhowes 1 day ago

  • Solved

Import Address Book

Recent update of Windows 10 hosed my computer. Fortunately I cloned my drive earlier in the year and am able to access the files on the bad drive. Copied over my old pro… (read more)

Recent update of Windows 10 hosed my computer. Fortunately I cloned my drive earlier in the year and am able to access the files on the bad drive.

Copied over my old profile - something went wrong and Thunderbird reinstalled. Was able to establish my gmail accounts and retrieve my local folders and use my e-mail.

Am not having any luck with the address book - all the abook.mab files I import are empty. Don't see a way to import sqlite folders but I can copy and paste the abook.sqlite folders but where do I select it from and where do I paste it. When I try to view the abook.sqlite folders they seem to contain very little data.

On the bad drive I have 3 profiles - on the cloned drive with Thuderbird reinstalled I have 1.

Any help would be appreciated - thanks

Asked by misterg.mbg 1 week ago

Answered by misterg.mbg 1 day ago

  • Solved

Thunderbird freezes when I reply

I moved to a new PC and installed 64-bit Thunderbird (had 32-bit on old PC). I restored my profile folder from backup and Inbox shows my email and settings look okay. But… (read more)

I moved to a new PC and installed 64-bit Thunderbird (had 32-bit on old PC). I restored my profile folder from backup and Inbox shows my email and settings look okay. But if I try to reply to a message, TB freezes. It opens the new message dialog, but the TO is left empty and everything is unresponsive with spinning icon. All I can do is close the program.

Asked by draney 5 days ago

Answered by draney 1 day ago

  • Solved

Thunderbird freezes when I try to open Preferences, when Language Pack is installed / activated.

I am on Windows 10 and Thunderbird freezes every time I try to open Preferences. I must terminate the application and restart it. If I don’t open Preferences, it works … (read more)

I am on Windows 10 and Thunderbird freezes every time I try to open Preferences. I must terminate the application and restart it. If I don’t open Preferences, it works correctly, but I can’t change anything if I need/want in Preferences.

It was a fresh installation. The first time I install Thunderbird in that PC. I installed Thunderbird 91.1. When I saw the problem I uninstalled it and installed it again but version 91.1.2. Again, it freezes every time I open Preferences.

Thanks in advance.

Asked by PM Ch 2 months ago

Answered by Wayne Mery 2 months ago

  • Solved

popstate files keep piling up

Popstate files (popstate-xx.dat) are piling up in my POP account. Each time the "xx" is a different number, i.e 13, 14, 15, etc. I read the suggestion fix to go to Help… (read more)

Popstate files (popstate-xx.dat) are piling up in my POP account. Each time the "xx" is a different number, i.e 13, 14, 15, etc. I read the suggestion fix to go to Help, Troubleshoot Information, click Open Folder button. I did so. There are two Open Folder buttons (Update Folder & Profile Folder). I picked Profile Folder. Then I closed TB as instructed. Then I clicked Mail folder, and it says to click the Pop mail account which is displaying those popstate folders. At this point I see two : one says "inbound.att.net" and one says :inbound.att-1.net". If I click the "inbound.att.net" there is only one popstate folder. If I click the "inbound.att-1.net" account there are many popstate folders. I think this may be the cause of the multiple popstate folders showing up in TB. I am thinking I could possibly delete the account with the "-1" and keep the account with the single popstate folder. BUT, will this somehow mess up my incoming and outgoing mail? I don't want to mess up. Can someone help me?

Asked by jworks 1 month ago

Answered by jworks 1 day ago

  • Solved

I can't change the default email address in my Thunderbird address book

I use four email addresses with Thunderbird. Up to now, whenever I want to send an email to a group in my Thunderbird address book, it automatically uses my main email ad… (read more)

I use four email addresses with Thunderbird. Up to now, whenever I want to send an email to a group in my Thunderbird address book, it automatically uses my main email address. Suddenly, it's started using as a default one of the other email address. How can I change the default email address so that it uses my main one again?

Asked by Roger Corke 2 days ago

Answered by Wayne Mery 2 days ago

  • Solved

Mail attachment safe issue

Hi guys, since some previous updates I'm not more able to safe attached files from my incomming emails directly via drag and drop to my folders/harddrive. Every time I tr… (read more)

Hi guys, since some previous updates I'm not more able to safe attached files from my incomming emails directly via drag and drop to my folders/harddrive. Every time I try an SVG of the thumbnail-grafic is saved, but not the file itself. Any idea, how I can solve this? (WIN 11, TB 91.3.2)

Asked by Ralf 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Options not showing up under Tools or ...

For some reason my gmail account password will not work. It has been working but all mail from rickranum@gmail.com stopped getting into Thunderbird on the 28th I thought … (read more)

For some reason my gmail account password will not work. It has been working but all mail from rickranum@gmail.com stopped getting into Thunderbird on the 28th I thought I might change it but in my tools there is no option button. All the help I have researched leads through the options option. My password is correct as I can log in to my gmail account in a browser. I restarted the computer. I closed and restarted Thunderbird. I also get this error (see images below).

Asked by rickranum 2 days ago

Answered by rickranum 2 days ago

  • Solved

Compacting mail folders

Does compacting affect the use and/or availability of disc space on a digital harddrive differently than it does on a mechanical harddrive? I have heard that processes s… (read more)

Does compacting affect the use and/or availability of disc space on a digital harddrive differently than it does on a mechanical harddrive? I have heard that processes such as defrag etc are not advisable for digital harddrives.

Thanks Howard Dahlberg

Asked by howarddahlberg7297 2 days ago

Answered by christ1 2 days ago

  • Solved

Sending email

The latest version of Thunderbird (91.1.2 (64-bit)) installed yesterday. Before the installation I was able to send emails on all my accounts. After the installation I … (read more)

The latest version of Thunderbird (91.1.2 (64-bit)) installed yesterday. Before the installation I was able to send emails on all my accounts. After the installation I cannot send emails on any of the accounts.

When I reply to an email, the send button is greyed out. When I make a new email and click on send nothing happens. I can still receive emails. There are no messages that I am doing anything wrong.

I have four separate accounts, each with their own SMTP server. Send doesn't work on any of them. My OS is Windows 10 and is up to date. My antivirus is McAfee LiveSafe (16.0) and it is up to date.

Asked by tozerdd 2 months ago

Answered by Matt 1 month ago

  • Solved

Thunderbird display colors gone

Just installed Thunderbird v91.2 and it seems to have nuked my display colors. Before I had the colors set up for the Write display window, the message display, and ever… (read more)

Just installed Thunderbird v91.2 and it seems to have nuked my display colors. Before I had the colors set up for the Write display window, the message display, and everything else. Now, everything's white. Preferences has no Display tab with which to set colors, a couplke of settings I found that control some color options do nothing, I've tried the Advanced Preferences and found one browser display set to #000000 and so set it to something else but that does not display and after a reboot that setting is still back to #000000 again. It seems as Thudnerbird has made it increasingly impossible to get its display to look like what i want. In color. The colors that I want. Themes are useless because there's only LIght and Dark now. Is there some sacrifice I have to make to the elder gods or something? I even tried backing up a couple of revisions but the colors are still gone (and I just had them 2 days ago), which tells me that maybe some preferences file got overwritten?

Asked by marktierno 1 month ago

Answered by marktierno 1 month ago

  • Solved

Dark mode - message pane vs new message window

Is there any way to set the Message Pane (ie the F8 preview panel) as having a white background and the Message window (ie the one you type your messages in) with a dark … (read more)

Is there any way to set the Message Pane (ie the F8 preview panel) as having a white background and the Message window (ie the one you type your messages in) with a dark background?

I have dark model enabled. Until recently, the Message Pane showed all my emails with a white background. Clearly this isn't very "dark" but it was useful because I could clearly read all the messages. When I clicked "reply", the new Message window would show things in dark mode (ie with a dark background). I liked this.

Sure, in some cases that would make it difficult to read the original message (which might show the text as black on a dark grey background) but I could always flick back to the Message Pane if I wanted to see it on a white background.

I recently upgraded to TB 91.3.2. Now both the new Message window and the Message (preview) Pane are showing as white (or, if I customise them using Preferences/Language&Appearance/Colours then they are both dark). Is there a way to customise them independently - eg using userChrome.css?

Asked by JG 2 days ago

Answered by JG 2 days ago