• Solved

How to refresh form/page of calendar automatically

I am evaluating TB and the integrated calendar. I had no problem installing mail and calendar in terms of synching, mailing, and receiving except one: The calendar page w… (read more)

I am evaluating TB and the integrated calendar. I had no problem installing mail and calendar in terms of synching, mailing, and receiving except one: The calendar page will not refresh unless I hit the Hide/Show eye icon next to the calendar. Sometimes it also shows if I toggle from Today to Week.

Calendar properties do not show any options at the bottom for refresh cycles (see attachment). Other specs are below.

This is a show stopper for me, since appointments that were transferred but not showing are of no use. Please advise.

Thanks, Michael Clifford Details below

TB Synch - Periodic Synch set to 1 minute Win 10 Home Imap Mail Server outlook.office365.com checks for msgs every 3 minutes TB 91.9.0 (64-bit) Provider for Exchange ActiveSync

Asked by mjclifford 1 week ago

Answered by Matt 6 days ago

  • Solved

Thunderbird 91.9.1

After updating Thunderbird to the new version 91.9.1, most of my email messages disappeared. An error message was displayed after updating to the new version. Thunderbird… (read more)

After updating Thunderbird to the new version 91.9.1, most of my email messages disappeared.

An error message was displayed after updating to the new version. Thunderbird restart chashed and I started the program again, just to noticed that the messages were not anymore in the folders.


How can I recover my messages?

Andy

Asked by cedillo 3 days ago

Answered by Matt 2 days ago

  • Solved

Mozilla Thunderbird doesn't save passwords eventhough i check the box

I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps app… (read more)

I did a clean install for my PC, Installed Thunderbird, added my mail account, checked "save in manager" after entering my password. After restarting the prompt keeps appearing after starting. The Password Manager has no saveds passwords.

I tried deleting cert9 and key4 and session.json, none of those helped.

Asked by nils.wiwie 4 days ago

Answered by Matt 15 hours ago

  • Solved

Two Factor Authentication and email setup

To whom it may concern: I use Linux Mint as my primary OS and Thunderbird as my primary email client. I am going back to graduate school and the university email address … (read more)

To whom it may concern: I use Linux Mint as my primary OS and Thunderbird as my primary email client. I am going back to graduate school and the university email address uses two factor authentication. I can't seem to add my university email to Thunderbird because it won't accept two factor authentication. Did I miss a step or an add on?

Best, Jennifer

Asked by jrolenz 16 hours ago

Answered by Matt 13 hours ago

  • Locked

Mail loop

Has anyone received this message or know how to fix the issue that may be causing it? The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count … (read more)

Has anyone received this message or know how to fix the issue that may be causing it?

The reason for the problem: 5.3.0 - Other mail system problem 554-'5.4.14 Hop count exceeded - possible mail loop ATTR34 [BL0GCC02FT003.eop-gcc02.prod.protection.outlook.com]'

Asked by shante8689 22 hours ago

Last reply by Matt 15 hours ago

  • Solved

No New Emails on Thunderbird

Running 91.9.1, W10. At about noon today I stopped receiving all emails from multiple providers. I have done no updates. Selecting any account results in the looping time… (read more)

Running 91.9.1, W10. At about noon today I stopped receiving all emails from multiple providers. I have done no updates. Selecting any account results in the looping timer. The mail is available at gmail and aol as well as on my iphone. I've restarted Thunderbird to no avail. All network settings look good. I am running windows defender. As stated I have changed nothing on the PC.

Asked by adsinger 18 hours ago

Answered by adsinger 16 hours ago

  • Solved

Lost IMAP & SMTP connections between Thunderbird and Gmail

I have lost my IMAP and SMTP connections between Thunderbird v91.9.0 on Windows 10 and two Gmail accounts. One is a standard @gmail.com account and the other is an @my_d… (read more)

I have lost my IMAP and SMTP connections between Thunderbird v91.9.0 on Windows 10 and two Gmail accounts. One is a standard @gmail.com account and the other is an @my_domain account on Google Workspace. The experience is (almost) the same on both.

Any help would be greatly appreciated.

When I try to read IMAP mail through Thunderbird, I'm presented with a pop-up (apparently from Google) to log into the gmail account with the email address pre-populated in the "Enter your email" field. Curiously, the email address for the Google Workspace account is broken into two parts with the user name left justified in the field, the @my_domain right justified and a gap between them. This is not true for the standard @gmail.com account, where the field is prepopulated with a left justified username@gmail.com. I click the "Next" button and an "Enter your password pop-up (apparently from Google) appears, into which I enter the password and click "Next".

Then I see a pop-up (apparently from Google) which says "Mozilla Thunderbird Email wants to access your Google Account", with "Allow" and "Cancel" buttons. I click "Allow" and often (but not always) see a small pop-up (apparently from Thunderbird) which says "Authentication failure while connecting to server imap.gmail.com".

The experience on the sending side through SMTP is similar. Upon clicking "Send" in Thunderbird, I'm presented with the same sequence of pop-ups (apparently from Google) to enter Google user name, password and permission to allow Thunderbird to access my email. Then there is a "sending message" pop-up (apparently from Thunderbird) which never completes.

Here are what I think are the relevant Thunderbird settings --

 Thunderbird settings for user@my_domain.com
   IMAP server: imap.gmail.com        
   IMAP port: 993        
   User name: user@my_domain.com        
   Connection security: SSL/TLS        
   Authentication method: OAuth2        
               
   SMTP server: smtp.gmail.com        
   SMTP port: 465
   Connection security: SSL/TLS        
   Authentication method: OAuth2        
   User name: user@my_domain.com        
           
 Thunderbird settings for user@gmail.com
   IMAP server: imap.gmail.com        
   IMAP port: 993        
   User name: user@gmail.com        
   Connection security: SSL/TLS        
   Authentication method: OAuth2        
               
   SMTP server: smtp.gmail.com        
   SMTP port: 465
   Connection security: SSL/TLS        
   Authentication method: OAuth2        
   User name: user@gmail.com        
               
 Thunderbird Preferences            
   Accept cookies from sites: Checked        
   Accept third-party cookies: Always        
   Exceptions: https:accounts.google.com -- Allow        

Here are what I think is the relevant Gmail setting --

  IMAP is enabled

Asked by bob280 3 days ago

Answered by Matt 2 days ago

  • Solved

Hiding calendar/tasks toolbar buttons in Thunderbird 91

I would like to hide the "Switch to the calendar tab" and "Switch to the tasks tab" toolbar buttons that appear in the Thunderbird 91 top bar (title bar?). I've tried the… (read more)

I would like to hide the "Switch to the calendar tab" and "Switch to the tasks tab" toolbar buttons that appear in the Thunderbird 91 top bar (title bar?).

I've tried the methods suggested for prior Thunderbird versions that employ userChrome.css, and they do not work.

Is it possible to hide these toolbar items?

Asked by valid_username 1 day ago

Answered by david 23 hours ago

  • Solved

Thunderbird for Gmail

I have been using Outlook for my email accounts, including Gmail, but would like to install Thunderbird as Gmail soon will no longer work with my version of Outlook. In t… (read more)

I have been using Outlook for my email accounts, including Gmail, but would like to install Thunderbird as Gmail soon will no longer work with my version of Outlook. In the Mozilla support article "How to add your Gmail account to Thunderbird", it says that after configuring the account, "Thunderbird will download your existing messages and your Gmail will be ready to use." Will Thunderbird at that stage download every message in Gmail's inbox? My problem is that I have thousands of old messages in Gmail as have never accessed Gmail from my browser but from my email programs (Outlook Express, Win Liive Mail, Outlook) where I store messages in folders and delete whatever is not needed. If Thunderbird is, by default, going to download everything in Gmail, are there any options to limit this by date or any other criteria. Thank you for any help. Scotch

Asked by scotch196 2 days ago

Answered by Stans 1 day ago

  • Solved

Thunderbird 91.7.0 makes all smtp settings the same

Version 91.7.0 only allows me to send mail from one e-mail address, as all the smtp settings are now the same. Previously, each address could have different settings, whi… (read more)

Version 91.7.0 only allows me to send mail from one e-mail address, as all the smtp settings are now the same. Previously, each address could have different settings, which my e-mail provider requires.

Asked by order6661 2 months ago

Answered by sfhowes 2 months ago

  • Solved

Eudora to Thunderbird--still multistep?

I have used Eudora for years, about 20 or more. Now I find myself with a dilemma. A secure email program I signed up for must have ports assigned to incoming and outgoi… (read more)

I have used Eudora for years, about 20 or more. Now I find myself with a dilemma. A secure email program I signed up for must have ports assigned to incoming and outgoing servers. Alas, not possible with Eudora, but possible with Thunderbird.

However, after reading several of the threads of migrating to Thunderbird from Eudora, it appears to be problematic--new addons, missing mailboxes, etc. It's hard to tell whether that's the norm or the exception. One of the threads I read was https://support.mozilla.org/en-US/questions/1228297 "Migrate Eudora mail to Thunderbird mail", which suggests starting with Thunderbird 17.0. That thread is from 3-1/2 years ago. Is this still the best way to migrate? Or is one of the Thunderbird migration tools a better and safer option.

I have literally thousands of saved emails and dozens of separate mailboxes and I don't want to lose them.

Asked by rosawood 2 months ago

Answered by david 1 day ago

  • Solved

E-mails now going to new server, but with same e-mail address

I have set up a new server for all my web sites, including the domain I use for e-mails. I have changed the nameservers and e-mails are going to the mailbox on the new se… (read more)

I have set up a new server for all my web sites, including the domain I use for e-mails. I have changed the nameservers and e-mails are going to the mailbox on the new server. The e-mail address remains unchanged. I now want to set up an account on TB to access these e-mails. I've gone through the 'Add Mail Account' procedure, to the point where TB tells me 'incoming server already exists' and I can get no further. Do I need to delete the old account in TB and start again? I can do this, of course, but it means setting up a whole lot of preferences over again, which I'm hoping ot avoid.

Asked by ramasaig 2 days ago

Answered by Matt 1 day ago

  • Solved

Seems all of a sudden I am not receiving group emails, even though my email is correct in the senders list. Anybody???

I am all of a sudden not receiving emails from group lists I previously have been a part of and my email is in the distribution list. This just started to happen. Any sug… (read more)

I am all of a sudden not receiving emails from group lists I previously have been a part of and my email is in the distribution list. This just started to happen.

Any suggestions? Not very technical here...

Asked by moesby23 1 day ago

Answered by Matt 1 day ago

  • Solved

TB & Nightly Mutual Interference

Please tell me how to make the apps coordinate again. When I click a link in an email, FireFox Nightly opens the link. When I attempt to return to TB, it is not in the t… (read more)

Please tell me how to make the apps coordinate again. When I click a link in an email, FireFox Nightly opens the link. When I attempt to return to TB, it is not in the task bar and Alt Tab does not show it. Task Manager shows TB but Switch To is greyed out. If I attempt to return to N, it is not in the task bar, is in TM and Switch To is greyed out. Both are fully updated, I ran SFC /scannow which did not find corruption.

Asked by Ben 3 days ago

Answered by Matt 2 days ago