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  • Solved

Adding a new address to a sublist

How can I add a new address to a sublist without apparently losing all the addresses already in it? They eventually came back of their own accord but not before I had al… (read more)

How can I add a new address to a sublist without apparently losing all the addresses already in it? They eventually came back of their own accord but not before I had almost had a heart attack... I'm not game to add any more in case the rest disappear and don't come back.

Asked by jthomas44 3 days ago

Answered by david 3 days ago

  • Solved

Folders gone. Tried some fixes cannot figure it out.

Hi...Since this last update, I have lost all my subfolders. I found them, I cannot remember where and tried copying them into different folders and rebooting Thunderbird … (read more)

Hi...Since this last update, I have lost all my subfolders. I found them, I cannot remember where and tried copying them into different folders and rebooting Thunderbird but they are still missing from the left pane. Adding to my confusion is that now I have both a pop3 account and an IMAP account showing...I am wondering if someone can offer a simple solution to this problem. I have looked on the forums, but some of the solutions confuse me. So the simpler the better, if possible. Thank you so much. T.

Asked by tracylyndesigns 1 day ago

Answered by sfhowes 6 hours ago

  • Solved

Cannot send hotmail on Thunderbird

Able to receive emails on my Hotmail account on Thunderbird but NOT able to SEND. Started suddenly perhaps after Tunderbird update. Followed article “Thunderbird and H… (read more)

Able to receive emails on my Hotmail account on Thunderbird but NOT able to SEND. Started suddenly perhaps after Tunderbird update. Followed article “Thunderbird and Hotmail” at (https://support.mozilla.org/en-US/kb/thunderbird-and-hotmail) and found all settings correct as described. What now?

Mail provider Hotmail.com ISP btinternet.com Firewall part of Windows and AVG Antivirus AVG 22.11.3261 (build 22.11.7716.759) OS Windows 10 Home (64-bit) (up to date) Version 21H2 Installed on ‎17/‎04/‎2021 OS build 19044.2251 Experience Windows Feature Experience Pack 120.2212.4180.0 Thunderbird 102.5.0 (64-bit)

Asked by IanDoughy 1 day ago

Answered by IanDoughy 13 hours ago

  • Solved

Thunderbird sync?

Hello, is there any way to sync settings/accounts etc with another computers? Have 2x work computers, 2x home computers and if I change something in thunderbird, it's rea… (read more)

Hello, is there any way to sync settings/accounts etc with another computers? Have 2x work computers, 2x home computers and if I change something in thunderbird, it's really annoying to make changes in other computers too.

Any way to sync that please? Using latest thunderbird version.

Asked by René 2 days ago

Answered by sfhowes 2 days ago

  • Solved

Images not showing

Since the last time I updated to 102.3.2 (64-bit), I have not been able to view any images in Thunderbird emails. I have checked the support and nothing works. There are … (read more)

Since the last time I updated to 102.3.2 (64-bit), I have not been able to view any images in Thunderbird emails. I have checked the support and nothing works. There are some emails have a link to view them online, others don't and are totally unreadable. There are no links to images to click on in some emails which make the email totally unreadable. (samples of email image problems uploaded)

Please help me be able to see my images again.

Asked by Collien 1 month ago

Answered by Collien 1 day ago

  • Solved

Inaktivering av TLS 1.0/1.1 för POP3 och IMAP4 den 2022-12-10

I got this message from Microsoft/Jag fick det här meddelandet från Microsoft: "Inaktivering av TLS 1.0/1.1 för POP3 och IMAP4 den 2022-12-10. Från och med 2022-12-10 ko… (read more)

I got this message from Microsoft/Jag fick det här meddelandet från Microsoft:

"Inaktivering av TLS 1.0/1.1 för POP3 och IMAP4 den 2022-12-10. Från och med 2022-12-10 kommer Office 365 att börja fasa ut Transport Layer Security (TLS) 1.0 och 1.1 för POP3 och IMAP4. TLS är ett standardprotokoll som används för att tillhandahålla säker webbkommunikation för POP3 och IMAP4. POP3 och IMAP4 är klient-/serverprotokoll för att ta emot e-post. Vi kommer framöver att använda TLS 1.2 i syfte att tillhandahålla förbättrad kryptering och säkerställa att dina e-postmeddelanden tas emot på ett säkrare sätt. Vi har redan inaktiverat TLS 1.0 och 1.1 för de flesta Microsoft 365-tjänsterna i den globala miljön. När kommer detta att ske? 2022-12-10"

What have I to do with Thunderbird? Vad skall jag göra med Thunderbird? /hans peter

My Thunderbird version 102.5.0 (64-bitar)

Asked by Hans Peter 2 days ago

Answered by david 2 days ago

  • Solved

How do I add an existing contact to an existing list in the new Thunderbird for Linux?

The Address Book for the new Thunderbird Linux has become a train-wreck. Numerous things that were easy are now cumbersome. For example, in order to add an existing con… (read more)

The Address Book for the new Thunderbird Linux has become a train-wreck. Numerous things that were easy are now cumbersome. For example, in order to add an existing contact to an existing list in Personal Address Book, I had to create an entirely new list because there is no way to add an existing contact to an already existing list. If there is a way, I sure couldn't find it.

Asked by karen.corrick 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Address book query syntax

Is the syntax for the address book query described anywhere? (as in mail.addr_book.autocompletequery.format) Specifically, I want to match fields "starting with" the inp… (read more)

Is the syntax for the address book query described anywhere? (as in mail.addr_book.autocompletequery.format) Specifically, I want to match fields "starting with" the input value, not "containing" it. I also want to prefer address from one specific address book (i.e. list those addresses first) without completely excluding addresses from the others.

Asked by geoffsm 4 days ago

Answered by gp 2 days ago

  • Solved

New Issue - Unable to send email from one of two accounts - both Comcast

We have used Thunderbird for 20+ years, and have had no problems until the latest update yesterday. Now, we can only send e-mail from one of the 2 Comcast accounts for wh… (read more)

We have used Thunderbird for 20+ years, and have had no problems until the latest update yesterday. Now, we can only send e-mail from one of the 2 Comcast accounts for which we are using Thunderbird. If we try sending from the other account, the following error message shows up: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again." I have gone through all settings, and noticed that, for both "identities", the server is configured to use the same user name, when the other email account has a different email address. I have tried editing the server settings, adding a new identity, and no luck. Very frustrating. Again, this started yesterday after Thunderbird performed an update.

Asked by sammler317 1 week ago

Answered by geoffsm 4 days ago

  • Solved

On the mail tab, the email list's "Subject" column is not left-justified.

On the mail tab, the email list's "Subject" column is not left-justified (or maybe it's left-padded). However, my other columns like "Correspondents" and "Date" are lef… (read more)

On the mail tab, the email list's "Subject" column is not left-justified (or maybe it's left-padded). However, my other columns like "Correspondents" and "Date" are left-justified. Because of the extra left-hand space in the "Subject" column, the subject line shown is reduced by about 5-7 letters.

I have my layout setup as vertical panes. For ease-of-reading/navigation I won't be switching over to a horizontal layout, even though I can have wider columns in that layout.

Please refer to the yellow-highlighted area on the attached picture.

Is there a solution for having "Subject" line up like the other columns?

Thanks in advance for any assistance.  :-)

Asked by bobnandi121609 4 days ago

Answered by bobnandi121609 3 days ago

  • Solved

Mozilla Thunderbird

Hi, I have been having a problem with not being able to send email Messages receiving emails are not a problem. Checked with Telstra for settings and a password re-set al… (read more)

Hi, I have been having a problem with not being able to send email Messages receiving emails are not a problem. Checked with Telstra for settings and a password re-set all ok. Can send an email using Telstra's on line app. Turned off Norton and Nord VPN just in case it was a problem with them also rolled back T/Bird to Version Thunderbird 102.5.0. Was working with that before. Can You help? More info on system, T/Bird settings on Pics. Cheers Martin

Asked by mostard 5 days ago

Answered by mostard 5 days ago

  • Solved

102.5

When I started my computer this morning and opened Thunderbird, it showed an update to 102.5 32bit. My Thunderbird is blank yet I can hear it say I have new mail. I am o… (read more)

When I started my computer this morning and opened Thunderbird, it showed an update to 102.5 32bit. My Thunderbird is blank yet I can hear it say I have new mail. I am on an Acer laptop running Win10, 64bit. I have restarted Thunderbird and computer more than once, but when I click HELP and "about Thunderbird" it shows "restart to update Thunderbird".

UPDATED I downloaded 102.5 64 bit, but still have the same result. Only the folder column shows, but nothing in it. The same result when I click HELP and "about Thunderbird" it shows "restart to update Thunderbird". I can still open my address book, and my calendar...I really don't want to lose either of those. I am adding two more images, one a screenshot of the opened Thunderbird. Any help would be greatly appreciated. Thank you.

Asked by cc^ 1 week ago

Answered by Toad-Hall 5 days ago

  • Solved

where r my contacts

I have windows 10 and imported my contacts from windows 7, when I had windows 7 my contacts were in a column on the left side when I would forward or write a message but … (read more)

I have windows 10 and imported my contacts from windows 7, when I had windows 7 my contacts were in a column on the left side when I would forward or write a message but not on the windows 10. If I click on tools, contacts my contact r there, so how can I get them to show when I write? If I put in like say the first letter of someone it will bring up a list of people that start with that letter but have to redo that for everyone i want to send to. any help thank u

Asked by bernardjm 6 days ago

Answered by david 5 days ago

  • Solved

Inserting addresses from the address book

If I receive a mail and want to forward it, or reply with some additional recipient from my address book, this turns out to be extremely tedious: open the address book … (read more)

If I receive a mail and want to forward it, or reply with some additional recipient from my address book, this turns out to be extremely tedious:

  1. open the address book
  2. search for that address
  3. click on it, so I see the possible actions to the right
  4. go for "Write" - as if I wanted to write a message to that person
  5. "copy" name and mail address from this dummy mail and "paste" it into the real one
  6. close the dummy mail

I know that SOME mail addresses would appear also directly in the to: or cc:/bcc: field if I just start typing the name, but never those that are in my main address book or the ones which I use most often!

  • Bulleted list itemIn other words: I do not really understand what the criterion is for mail addresses to appear or not. And what I can do to trigger Thunderbird to go for those that I really use most often!
  • Bulleted list itemAnd if that is not possible: Is there a shorter way to at least copy&paste a mail address from the address book to some place, without opening a dummy mail first?

Asked by cornelis2 5 days ago

Answered by gp 5 days ago

  • Solved

Cannot connect via Thunderbird to my earthlink.net account.

I have been using Thunderbird with my earthlink.net account for many years. Yesterday they sent me an email saying that my password had been updated but I hadn't done th… (read more)

I have been using Thunderbird with my earthlink.net account for many years. Yesterday they sent me an email saying that my password had been updated but I hadn't done that. After that I haven't been able to connect via Thunderbird. When I enter my password, Thunderbird asks me to try again. After I've tried several times, I get the message in the screen shot which is attached.

I had accepted an update from Thunderbird several days ago and had no problems since then.

Nothing else has changed although I did turn power off a couple of days ago to my router, computer, et al. But everything came back up ok and was running well.

I really think that this is Earthlink's problem and have called them. After looking at things, they claim that it is a Thunderbird problem so now I need some ammo to go back at them.

It's too bad that I can't call someone at Thunderbird.

Any help would be appreciated.

Thank you.

PS. I added the files as jpg's but they are claiming that they are png's.

Asked by dwc309 1 week ago

Answered by dwc309 5 days ago

  • Solved

Unable to send email with Thunderbird 102.5.0

When I send email using Thunderbird (102.5.0) I receive the message: Sending of message failed An error occurred while sending mail. The mail server responded <jfeagin… (read more)

When I send email using Thunderbird (102.5.0) I receive the message:

Sending of message failed An error occurred while sending mail. The mail server responded <jfeagin@charter.net> sender rejected. Please verify that your email address is correct in your account settings and try again.

I have verified the account settings has the correct email address but this continues to happen. Is Thunderbird's mail server the problem?

I uninstalled Thunderbird and downloaded it and reinstalled it and the error persists.

HELP John Feagin jfeagin@charter.net

Asked by jfeagin 1 week ago

Answered by jfeagin 1 week ago

  • Solved

recovery of Thunderbird data

During a recent outage Thunderbird "send" function was disabled. This has happened before during previous Internet service maintenance On this occasion the thunderbird .e… (read more)

During a recent outage Thunderbird "send" function was disabled. This has happened before during previous Internet service maintenance On this occasion the thunderbird .exe program was employed which resulted in creation of a new email service, even though email address was the same etc.. The new account 'eventually' reloaded the inbox with current messages, however the address book is empty and the file structure of saved info is also deleted. Q. Is it possible to recover the data which did not reload ??? email address is "[edited email from public] @tpg.com.au"

Asked by kkiely31 3 weeks ago

Answered by kkiely31 1 week ago