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Can't export address book in vs 102

I need to export my address book as in previous TBird versions (in my case, to a VCF file). The only option in vs 102 is to export (actually it's simply a backup) the en… (read more)

I need to export my address book as in previous TBird versions (in my case, to a VCF file). The only option in vs 102 is to export (actually it's simply a backup) the entire account profile to a ZIP file. That doesn't get the job done. I need my address book in a format which can be input to my smart phone.

Asked by NewCreationDave 19 hours ago

Answered by david 6 hours ago

  • Solved

"Search" in Thunderbird seems to yield results of e-mails that have long been deleted and expunged

Hello. I did a "Search" in Thunderbird, but it seems to yield results of e-mails that have long been deleted and expunged. When the "results list" came up, I clicked on a… (read more)

Hello. I did a "Search" in Thunderbird, but it seems to yield results of e-mails that have long been deleted and expunged. When the "results list" came up, I clicked on a few of the results which I thought had been deleted and emptied from Trash. After clicking on it, just a blank conversation came up. (So it seems it WAS deleted. Why is it appearing the search-results list?) Question -- (a) If the e-mail is really still there somewhere, then I can I access it? (b) If the e-mail is NOT there anymore, then I can I prevent the Search mechanism from showing non-existent results?

Thank you very much for the help!

Sincerely, J Rosenberg

Asked by slowtoreply 1 day ago

Answered by Toad-Hall 1 day ago

  • Solved

Cannot receive new email messages

Cannot receive new messages: Thunderbird keeps telling me that I have No New Messages when I know that I do. I can send emails So far, I've tried the following: Chec… (read more)

Cannot receive new messages: Thunderbird keeps telling me that I have No New Messages when I know that I do. I can send emails So far, I've tried the following:

  • Checked server settings
  • Whitelisted app on my antivirus software (Malware Bytes)
  • Checked Internet access
  • Verified that app is connected to the server
  • Reinstalled Thunderbird

ISP is not issue as my husband's Thunderbird is working.

Thanks!

Asked by nager50 2 weeks ago

Answered by nager50 2 weeks ago

  • Solved

email sending error just started 9 Aug

error message: Sending of the message failed. An error occurred while sending mail. The mail server responded: See http://pobox.com/~djb/docs/smtplf.html.. Please check … (read more)

error message: Sending of the message failed. An error occurred while sending mail. The mail server responded: See http://pobox.com/~djb/docs/smtplf.html.. Please check the message and try again.

When I use the "webmail" it goes through. There a conflict in formatting with TB and Network Solutions which just started this morning.

Asked by ral1688 2 days ago

Answered by ral1688 1 day ago

  • Solved

Thunderbird 102.1.1 / body of messages cannot be downloaded

Hallo, I use pop servers for the download of my email messages. I have two accounts (telecom.de and web.de) In both cases the server settings are: fetch header only Afte… (read more)

Hallo, I use pop servers for the download of my email messages. I have two accounts (telecom.de and web.de) In both cases the server settings are: fetch header only

After the update from 102.0.3 to 102.1.1 on 6th of august I get the headers, but I cannot retrieve the body of the message. This is the case for both accounts.

No thunderbird settings were altered. When I deactivate "fetch header only" the body of new messges in the in-box appear normally, but of course I prefer to see the header first, before I download a Message.

Is this problem known? Is there a way round?

Many thanks Werner

Asked by dr.w.roesner 2 days ago

Answered by dr.w.roesner 1 day ago

  • Solved

thunderbird failed to find settings for your email account 102.0.1

I have been running TB 102.0 with no issues. Today TB updated to 102.0.1. TB no longer connects to my email. My ISP is Cox. I went into my Cox account and changed the pas… (read more)

I have been running TB 102.0 with no issues. Today TB updated to 102.0.1. TB no longer connects to my email. My ISP is Cox. I went into my Cox account and changed the password. Still unable to connect. I tried putting my credentials in (making sure they were identical to what has been working) and I receive the message "thunderbird failed to find settings for your email account". I am using imap.cox.net port 993 and SSL on the inbound side and smtp.cox.net port 465 SSL on the outbound side. Clearly I can access my email from a browser and I can access it from my iPad. What changed? What do I need to do differently? Thank you.

Asked by share666 1 month ago

Answered by Wayne Mery 2 days ago

  • Solved

Delete an Email Account

TB 92.12.0 (32-bit) Win11 (64-bit) Unable to delete an email account. Several 2021 replies on this forum specify that "Account Actions" is the route to take. No Account A… (read more)

TB 92.12.0 (32-bit) Win11 (64-bit)

Unable to delete an email account. Several 2021 replies on this forum specify that "Account Actions" is the route to take. No Account Actions in email settings.

Another suggestion was to right-click the 3 bars on the right. Same result.

Another suggestion was to remove entries in pref*.js files. There are 5 files with entries {pref.js pref_1.js pref_2.js pref_9.js pref_10.js}, each one with what looks like 7-8 entries related to the account to be deleted. The tags are "user_pref("mail.identity.id1" and all user_pref tags seem to be unique and sequentially numbered. I don't know what effect deleted the account will have on Thunderbird.

How can I delete an account. None of the answers, above, seem to be the way to go. thanks

Asked by lostbits 4 days ago

Answered by david 4 days ago

  • Solved

How to edit a forum post

This is not really a Thunderbird, it's about use of all SUMO forums, but unfortunately asking a question about SUMO is not allowed; one must choose a product, so I chose… (read more)

This is not really a Thunderbird, it's about use of all SUMO forums, but unfortunately asking a question about SUMO is not allowed; one must choose a product, so I chose the product (TB) for which I have an ongoing concern. The question is simple and basic: How to edit a forum post?

My example for this concern is a post in another thread, where I included a link to another page, as well as attaching a PNG file which did not show in the Preview (but did show in "Uploaded images"). Frustrated that I could not get my attachment to show before clicking "Submit", I added this note about the attachment:

"[which I see in "Uploaded images", but not in "Preview Reply"; I trust it will be in the final rendering]"

In the end, when the post showed a few hours later (after moderation), it included the attachment. So now, as that note has no relevance and only adds weight to the post, I would like to either:

  1. delete the note from the post, or
  2. contact the moderator [James] to ask to have it removed.

But I can find no info about how to do either. Is this SUMO system, which replaces the mailing lists, really so clumsy that there is no way to address either of those basic tasks?

Finally - bonus questions -

  1. As I write this, I notice there is no "Preview" button to see how the post looks before "Submit". What determines when Preview is available?
  2. Is this the best way to questions about support forum operation, not products?

Asked by John Kaufmann 4 days ago

Answered by david 4 days ago

  • Solved

Thunderbird Mail getting new Yahoo mail popup in separate window

Thunderbird mail. I have several email accounts, SBCglobal and one Yahoo mail account. Starting yesterday I am getting this pop up when I open Thunderbird, see attachment… (read more)

Thunderbird mail. I have several email accounts, SBCglobal and one Yahoo mail account. Starting yesterday I am getting this pop up when I open Thunderbird, see attachment. I don't trust the email address on the pop up so I went directly to Yahoo mail through Firefox, took care of a security condern after signing in on that account. Still getting this popup. How do I get rid of this annoying pop up please? Thank you.

Asked by Douglas James 6 days ago

Answered by sfhowes 6 days ago

  • Solved

Printing all messages in one run

I'm looking for a way to print all messages seperately in the selected folder in one run. I know, it's not of this volatile world anymore, but there are folders of which… (read more)

I'm looking for a way to print all messages seperately in the selected folder in one run. I know, it's not of this volatile world anymore, but there are folders of which I would like to have hardcopies of the content. For instance: when I select the folder "Jeff" I see all messages from Jeff. Now I want to print them all as seperate messages to a printer, i.e. the PDF-printer. The PDF-name of the message could be '{Date (yyyy-mm-dd)} {Sender} {Subject}'. The luxe version of such a facility could be where one could choose between all messages in this folder, of all messages in this and all subfolders. Does a utility like this already exist? Or is there someone who wants to create such?

Asked by Lis20 4 days ago

Answered by david 4 days ago

  • Solved

ThunderBird Email Folders

I had Thunderbird Email installed on my laptop computer before having to reinstall windows 11. All my folders were set up and doing what I expected. Now, after reinstalli… (read more)

I had Thunderbird Email installed on my laptop computer before having to reinstall windows 11. All my folders were set up and doing what I expected. Now, after reinstalling I can't get back to my original folders with all my important connections and business dealings.

Can you explain to me how I can retract and discover them? It's the same email of mshepherd@nctc.net. If not, it would be goodshepherd@nctc.net. The last email, I don't use any more.

Also, I'm like many on the web wondering why they are not able to send emails, but can receive them. Someone tried to help me in the past about this same issue, but I didn't understand what they were asking me to do. I need detailed instruction perhaps with picture diagrams. Sorry, for this reoccurring issue. Please, help me solve it.

Asked by MEL SHEPHERD 4 days ago

Answered by MEL SHEPHERD 4 days ago

  • Solved

Thunderbird triggering AOL Pop-up ads from Yahoo

Does anyone know how to stop receiving these popup ads when retrieving mail from my AOL pop3 account in Thunderbird? This seems to have started just this week (Aug 1, 202… (read more)

Does anyone know how to stop receiving these popup ads when retrieving mail from my AOL pop3 account in Thunderbird? This seems to have started just this week (Aug 1, 2022). The ads open in a separate window on my Windows 10 Desktop whenever I click 'Get Messages' for this account, or when triggered automatically by the 'Check for new messages' timer in settings.

Thanks for any help

Asked by stevew1 5 days ago

Answered by sfhowes 5 days ago

  • Locked

Cannot send emails

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-… (read more)

My Thunderbird is completely updated. Since July I have found it impossible to consistently send emails. I checked my outgoing settings and they are fine. I have no anti-virus (I'm using a Mac). When I turn off the firewall, I can send one email out, sometimes two, then they will no longer go out. I tried deleting Thunderbird from the firewall, then adding it again. Nothing doing. This occurs with both email addresses I use.

Should I remove Thunderbird from my computer and start over? Or is it a lost cause?

Asked by rappapoj 1 week ago

Last reply by Matt 5 days ago

  • Locked

Lost emails

I am still trying to recover lost emails from my inbox. I contacted Avast as it was suggested the anti virus program might be responsible but they insist it has nothing … (read more)

I am still trying to recover lost emails from my inbox. I contacted Avast as it was suggested the anti virus program might be responsible but they insist it has nothing to do with them. I can not find a contact telephone number for Thunderbird support in Australia so am trying this forum again in the hope someone can tell me if I can recover these lost emails. I tried instructions from one website but after finding the Local folder in Account settings the options described in the instructions did not match what was available to me so I was not able to go any further. I am considering trying 'Easeus' which is a free download that claims to fix this kind of problem and gets quite good reviews, I am just concerned that I'll hit a brick wall again if the tabs or options in a particular file don't match the instructions as that leaves me nowhere to go. I even allowed a local computure guru remote access to my laptop but he couldn't work out where the missing emails were which is very concerning as I had hoped he had seen this kind of problem before as there are so many articles on line about missing emails with Thunderbird. I hope someone can offer some suggestions. Cheers Alex

Asked by alexstrother 5 days ago

Last reply by Matt 5 days ago

  • Locked

Lost emails

On 22/7/22 I used my laptop in hospital using their WiFi I only mention this as it was on this date when I opened Thunderbird that I realised I had lost all my emails fro… (read more)

On 22/7/22 I used my laptop in hospital using their WiFi I only mention this as it was on this date when I opened Thunderbird that I realised I had lost all my emails from the inbox except for the most recent, so there were only four messages currently showing. I checked all folders Junk/Trash etc but there was nothing to be found. There is one email from January 2020 that remains in the inbox but it was not highlighted or starred so I have no idea why that one should remain when hundreds of others have been deleted. Is there any way to find these messages as some of them are really important and relate to financial matters. I really hope someone can help me. It was suggested that Avast anti virus may be responsible but I have contacted Avast and they say it has nothing to do with Avast. Regards Alex

Asked by alexstrother 5 days ago

Last reply by Matt 5 days ago

  • Solved

Problem with sending on Gmail

Hi, I am currently using Thunderbird 91.11.0 and I am having problems sending mail through one of my Gmail accounts. The account has been working for a long time usin… (read more)

Hi,

  I am currently using Thunderbird 91.11.0 and I am having problems sending mail through one of my Gmail accounts.
  The account has been working for a long time using Thunderbird, and I am not sure exactly which version I was using when the problem started since I always update the version, and I only send mail on this account once in a while.
  I have 2 mail accounts on Gmail, and they are both set up in Thunderbird. I only have the sending problem with one of them. Everytime I tried to send using the problem account, I got "Login to server smtp.gmail.com with user name tak.ac.for.android@gmail.com failed." I "Enter New Password" and the same message appears.
  I have no problem with my other Gmail account sending or receiving. I checked the server setting and they are the same (except for the user name). I can receive mail no problem. I can use the browser version of Gmail and send/receive mail no problem. I did not receive any alert messages from Gmail saying they blocked sign-in attempts.
  Any suggestions on how to resolve the problem? Any more info you want me to collect to help pin-point the problem?
  I searched around and didn't find any similar problems.
  Thanks a lot.

Regards,

  Tak

Asked by tak.ac.for.android 6 days ago

Answered by david 6 days ago

  • Solved

Trash file not emptying

I am fairly sure this problem started post 102.0 update. It started by my Deleted folder (under Local Folders) suddenly repopulating with about the previous 5 days of del… (read more)

I am fairly sure this problem started post 102.0 update.

It started by my Deleted folder (under Local Folders) suddenly repopulating with about the previous 5 days of deleted emails. My setttings are set to 'empty on exit' and, in any case, I do manually Empty Deleted during the day. I also Compact Folders once per week.

Since then, that problem has recurred (with less emails showing up) I think just once.

However, I have noticed that after 'Empty Deleted' that the size of the Trash file (in my Mail - Local Folders) does not decrease to zero. Not even Compact Folders reduces it to zero. Looking at the contents with a text editor, the Trash file still contains my deleted emails.

If I manually delete both Trash and Trash.msf then on restrating TB the Trash file is set to zero length.

Has anyone any ideas of what to do to solve this? I have search Google with no success.

Asked by roger.parr 1 month ago

Answered by roger.parr 6 days ago

  • Solved

The body of my email does not show up

Started this morning, the body of my email does not show up on the screen unless I click view using the classic reader. I am using 104.0b1. I didn't mean to be on the b… (read more)

Started this morning, the body of my email does not show up on the screen unless I click view using the classic reader. I am using 104.0b1. I didn't mean to be on the beta version so I must have clicked on something that caused me to use it.

Asked by Ray 1 week ago

Answered by sfhowes 1 week ago

  • Solved

Feature Request: Microsoft Teams meetings integration

Please guide me to the right site in case this is not the place to submit feature request. I can send meetings from thunderbird, but currently there's no way for those me… (read more)

Please guide me to the right site in case this is not the place to submit feature request.

I can send meetings from thunderbird, but currently there's no way for those meeting to be recognized from MSTeams. So I have to forcefully send the meeting request from teams.

This feature request is meant to add a button (or addon) so meetings sent from Thunderbird can be recognized as MSTeams meetings. Outlook does this with the button shown in the attached image.

Apparently, MSTeams already provides APIs to fulfil the desired behaviour. https://docs.microsoft.com/en-us/microsoftteams/platform/apps-in-teams-meetings/api-references?tabs=dotnet

Asked by luiscla27 1 week ago

Answered by luiscla27 6 days ago

  • Solved

What does Purple and Sky Blue Arrow means just before the Subject in Inbox!

Dear All, Please help me in knowing the meaning of Purple and Sky Blue Arrow means just before the Subject in Inbox. Please find the enclosed screenshot for your referenc… (read more)

Dear All,

Please help me in knowing the meaning of Purple and Sky Blue Arrow means just before the Subject in Inbox.

Please find the enclosed screenshot for your reference.

Azonic.

Asked by Azonic 1 week ago

Answered by christ1 6 days ago