Thunderbird Support Forum

TB 102.5.0 (64-bit) on Win10 I'm getting repeated notices that my e-mail accounts with Network Solutions don't have a proper "certificate" when I try to send an email. I get a popup window stating so, and asking me to "permanently" choose the exception. It doesn't matter how many times I tell the fool thing to accept the exception "permanently". I still keep getting the notice every few times. Since the glitch is not consistent, I don't have an image of one to put here. Not only that, I have to send the email twice after doing so. TB refuses to send the email the first time after choosing the exception, but allows it the second. I don't know anything about "certificates" and am sick of getting popup notices about them. I doubt that the problem is with Network Solutions email accounts. This reminds me of years ago, when I tried to upgrade to WinXP. It kept interrupting my work to give me popup security notices that I didn't understand and couldn't do anything about. If I remember correctly, I took it back to Sam's Club and replaced it with Win2000. Problem solved. Never mind that XP was supposed to be better. If it ain't broke, don't fix it.

Hello,

I have been experimenting with OpenPGP and S/MIME to see what fits best for my use case and decided to go with my S/MIME certificate. It works fine, I de-selected the PGP settings and removed the key, but for new emails, it still defaults to selecting PGP for digital signing, etc. Because no key is present it just does nothing. I need to manually click that button and choose S/MIME every time. `

Is there no way to have S/MIME as the default for new messages?

I have attached how the new email window looks by default and my end-to-end encryption settings. I would greatly appreciate any helpful directions on where to change the default. I searched through settings and online but found nothing about this.

Thanks! Paul

duplicate of /questions/1407076 thread.

I have noticed this for I think more than a year now. I get a phishing (shouldn't phishing be spelled pfishing (p for people), maybe it's me) email for a fake UPS delivery. I know it is fake and I click on forward, select the email address"fraud@ups.com", type in: "PHISHING - PHISHING - PHISHING" in the subject line and in the body of the message then click on send. This is one of the message I get: Sending of the message failed. An error occurred while sending mail. The mail server responded: YaFjpYS1t77IDYaFopDMr1 internal error AUP#EML-038. Please check the message and try again.

What have the cracker/hackers done to the message so that I cannot forward it to security people?

I regularly receive and send emails with an S/MIME signature on a ECA card (certs are authenticated via the US Government). I also use a Yubikey for MFA, those certs are authenticated by our local certificate server. Several emails per day are encrypted with the certificates on the ECA card, mostly received. I use ActiveClient as the driver for the ECA card. The last few releases of Thunderbird have been particularly problematic in that 1) if the ECA card has not been previously authenticated with a PIN, and I try to send a signed email, the Broadcom card reader does not recognize when the ECA card is inserted, although it does see the Yubikey device, 2) If the ECA has been authenticated within the 10 minute timeout period, Thunderbird will let me send a signed email; 3) after the card has timed out 2-4 times, Thunderbird no longer responds after trying to read an encrypted email even if I authenticate the ECA using ActiveClient or going to a secure website that requires the ECA card for access. Note that FireFox will let me successfully re-authenticate no matter how many times the authentication has timed out.

My current issue is that I cannot get Thunderbird to respond at all, as the last thing I tried to look at was an encrypted email. Every time I restart Thunderbird, it opens on that email and I can't seem to close the tab before it locks up, then gives me the spinning wheel... Attached is a screen shot of task manager where TB is not responding. I will try rebooting next to see if I can get a cleaner start to TB get the version number, and read a couple of emails before it locks up.

I have Thunderbird version 102.8.0

All the help advice I've found tell me to open the menu - three horizontal lines and go to Options. Alternatively, do the same but go to Preferences. Another suggestion is to Open Tools in the toolbar and go to Options. Options does not appear since I updated.

In Menu, after the e-mail settings, I get : File View Go Message Events and Tasks Tools Help Exit

None of these offer any links to Options, Preferences or Passwords.

I use the Thunderbird app in my MacBook and my broadband provider is Talktalk. TT have now changed their email settings and I have spent two days trying to get the correct settings (the ones they provided don't appear to work). To no avail, except, after two days 'chatting', they said to contact Thunderbird. Can anyone provide me with the correct settings please? I have 5 domain names: 2 with TT (the main one, which I have managed to restore, and another), and 3 others (with free-online, gmail and yahoo). I am receiving mail from my 2 TT domain names, from free-online, and gmail but can only send from my main TT domain name. Not from from my other TT nor free-online. I don't know about gmail or yahoo as they're hardly ever used. So, basically it seems that my Incoming settings are fine, but my Outgoing are not, except one. I have gone through so many settings changes I'd like to check from scratch please, I am at my wits' end. I am a senior so perhaps not au fait as much as I could be... Many thanks.

I have an old Yahoo account that was transferred from Verizon decades ago. I can pop email from my other two computers that I have Thunderbird set up on just fine. I transferred the profile from my other computer so I have all three accounts setup. Yahoo repeated tells me that the correct password that works fine on the other two computers is invalid. I call Yahoo support and they send me back to Thunderbird and, if I remember correctly, the last time I tried to do this, both sides kept pointing their finger at the other.

The pop servers are "incoming.yahoo.verizon.net" and "outgoing.yahoo.verizon.net"

I recently installed Thunderbird on a Windows 10 desktop and setup a brand new profile from scratch with multiple email accounts.

It worked fine for 24hrs, with all passwords saved. Following an install of some other software (CorelDraw and Adobe Suite) the computer was rebooted. On starting Thunderbird it asked for all the account passwords again. Having entered them all, and ticked the box for password manager to remember them, none of them were saved.

I tried deleting parent.lock (which I didn't think should be present once the program has been shut down), key4.db, cert9.db and pkcs.11.txt from the profile and restarted Thunderbird. It requested all of the passwords again and again none were saved.

If anyone has any further ideas as to what could be causing the problem I would be grateful.

I've just installed the latest Thunderbird, using the default imap settings and my known good gmail password. When I press 'Done', Google asks me to log in and give permission to Thunderbird to access my gmail account. This goes fine, but Thunderbird then reports that the password is rejected. I know that it is good, and I can't see anything wrong. Everything seems to be set correctly and none of the help topics appears to give me a solution that I haven't already tried. Help please!

Terry

When I click on an email and say reply, my reply is part of the original email.

If the recipient replies by clicking my reply-email, his reply will appear in the inbox in a thread along with the original email.

How can I avoid it so that all emails are listed as independent emails.

See copy of Thunderbird 102.7.0. macOS Monterey 12.06.3

Failed to join the web hosting product identified by Thunderbird when initializing the mail server and account.

Would anyone have the link to this service product?

Dear Thunderbird Help Team,

since 3rd January 2023 I get a warning message from Thunderbird during login to my @t-online.de each time I try to read my mails.

I am using Thunderbird 102.6.1 (64) On Windows 10 Home PC with latest Edition Windows 10 Home Version 22H2 Installiert am ‎13.‎04.‎2022 Betriebssystembuild 19045.2486 Leistung Windows Feature Experience Pack 120.2212.4190.0

Please see the attached warning message (in German). In my translation of the warning says: "Add security exception rule.... The certificate is not trusted because it has not been verified to have been issued by a trusted authority using a secure signature..."

If I view into the certificate I read the following, see screenshot attached.

I now would not like to accept the security exception permanently. I think this is best practice not to accept such a exception?

Dear help community, do you have any help to fix this issue please? Kind regards

Hi,

I have a fire2wire.com account. I use Thunderbird for all of my email correspondence. About six months ago, I started having to put my password in every time I open Thunderbird, and again when I try to send out an email. Can you tell me how to remove the password requirement?

Don djordan@fire2wire.com

How do I see and edit server, xfinity, gmail, etc, paswords store in Thunderbird? I have seen mulitple answers to this question, none of which work for me. For example, one of your answers says see menu(///), tools, preferences. My thunderbird has no preferences under tools. I just downloaded thunderbird today (Jan 8, 23) after a window 11 reset, so I think I have the lastest version of t-bird.

I have been using Thunderbird for a very long time with Outlook / Office365 (pro account). For the past few weeks, Thunderbird has been taking a very long time to send an email. I see the "Sending..." popup but nothing happens. If I click "cancel" and resend immediately, the email is sent immediately. If I wait, the email eventually sends after several minutes, sometimes it does not send at all.

I use the parameters defined on this page: https://support.microsoft.com/fr-fr/office/param%C3%A8tres-pop-imap-et-smtp-8361e398-8af4-4e97-b147-6c6c4ac95353

Does anyone have the same problem and solved it?

I specify that I have no problem sending with my Gmail accounts, nor with the Outlook web application.

Hello, I did a mistake while modifying my primary password. I'm very focused on password questions these days - I'm using Bitwarden since recently and very happy of that - the fact is that a tiny error can create big issues, that's what happened. I 'm now unable to type the precise password, then stuck. How could I resolve the problem? I don t have any issue with my email and IDs and passwords. My issue is the Primary Thunderbird password, (which I activated to protect the data) I could easily remove Thunderbird from Windows and reinstall it, of course, but I will may be lose some sent mails, will I? I 'm not quite sure that everything is actually synchronized with the email providers even though it should. But I'm may be wrong. So, Is there another solution? if someone knows how to remove the main password and to create a new one by any means, thanks a lot :)

By the way, if you're not yet using a password manager, Bitwarden is something fantastic. I read it everywhere, I used it, and I can confirm it.

Hello, I received a Yubikey 5 and all is working fine using GPG with it, except integration with Thunderbird on Windows.

I followed this guide: https://wiki.mozilla.org/Thunderbird:OpenPGP:Smartcards including 64 windows section

I was able to successfully send mail to myself, but then thunderbird failed at decrypting this message: Thunderbird is indicating that key is not available and I see no prompt from gpg-agent. Key is correctly declared as GPG external.

If I try to decrypt tis email by storing it on file and using gpg in command line, it works fine: agent is asking for Yubikey PIN and gpg is decrypting the message. But this is an awful workaround, not user friendly at all.

I also did sanity check by sending to myself a message encrypted with a key generated by Thunderbird: all is working fine, the message is decrypted within Thunderbird.

=> How do you make Thunderbird decrypt message encrypted with key stored in Yubikey? How do you make the gpg-agent called by thunderbird?

I have in thunderbird 102.6.1 (64 bits) three e-mail accounts. Windows 11 version 22H2. All three accounts are using the same outgoing server: smtp.ziggo.nl port 465 SSL/TLS normal password, From two accounts I can send without problems e-mail to .gmail.com accounts. But when I send from address xxxxx@hccnet.nl to a .gmail.com address I get the message that authorisation failed. On my Android telephone I can send with my e-mail adress xxxx@hccnet.nl witout any problem an e-mail to a .gmail.com account. The same is true for using this mailaccount on my laptop, with an other mail programm.

All server types are IMAP with port 993. I tried to find differences in the adjustmens but cannot find any difference. I am looking forward to hear if someone els has this problem too and a solution.

Bernhard van Dijk