Showing questions tagged: Show all questions

Thunderbird & IONOS

The past few days I've been unable to get my emails from my IONOS account. I have the latest version of Thunderbird (91.5.1). Before that, it worked fine. When I click Ge… (read more)

The past few days I've been unable to get my emails from my IONOS account. I have the latest version of Thunderbird (91.5.1). Before that, it worked fine. When I click Get Messages, it says "connected to pop.1and1.com", but that goes away and I don't get any sort of error message. I called IONOS and the lady I talked to said they have heard from some customers who were having the same trouble with Thunderbird as I am. She said everything is fine with my account and I can get my emails via webmail. She said there's nothing she can do and suggested I contact Mozilla so here I am. I assume there was an update to the program a few days ago that broke something. Anyone have any suggestions? Thanks!

Asked by jon113 1 hour ago

Thunderbird will not open .MOV email attachments without saving the file. Why?

Why does Thunderbird not use the designated app/program in Windows 10 default options to open .MOV email attachments and only allows saving the file. It doesn't do this … (read more)

Why does Thunderbird not use the designated app/program in Windows 10 default options to open .MOV email attachments and only allows saving the file. It doesn't do this with mp4 files. Why with .MOV attachments????

Asked by Crabby 4 hours ago

My Thunderbird email suddenly stopped working- both incoming and sending

I have Thunderbird vers. 91.5.1 (32 bits) I am on Windows 10. My ISP verizon.net which is through aol. I can retrieve and send my mail there on the web interface. I do… (read more)

I have Thunderbird vers. 91.5.1 (32 bits) I am on Windows 10. My ISP verizon.net which is through aol. I can retrieve and send my mail there on the web interface. I don't have a firewall, Avast Free is my antivirus ( last update was December 8) One minute I was getting and sending messages through my desktop Thunderbird, and then it stopped working. I rebooted my computer and i still have the same problem. I had not made any changes to my account settings nor to my password.

How do I get someone to unblock what ever is preventing the flow of my thunderbird messages? This happened to me a few years ago and I was able to send a message to tech support and then in a day or 2 everything opened up again.

Asked by asotzsky 10 hours ago

Adding a Trash folder to an account in Thunderbird

How do I add Trash folder to an account in Thunderbird??? When I try by right-clicking on the account or the inbox and enter the term "Trash", it won't add a Trash fold… (read more)

How do I add Trash folder to an account in Thunderbird??? When I try by right-clicking on the account or the inbox and enter the term "Trash", it won't add a Trash folder..

Asked by jack90 11 hours ago

Problems sending email with Thunderbird and Comcast

For approximately two weeks now I am sometimes able to send email in the early morning, but after several hours I receive the error message attached regarding excessive f… (read more)

For approximately two weeks now I am sometimes able to send email in the early morning, but after several hours I receive the error message attached regarding excessive failed authentications. It seems to reset every 24 hours. Comcast has been no help. I am connecting to the Comcast servers through the Charter/Spectrum network at my second home in North Carolina. Since it works sometimes it seems unlikely this is actually a configuration or Thunderbird issue, but I'd love to hear any ideas. Tried disabling ESET NOD32 15.0.23.0 antivirus, no change Thunderbird version 91.5.1 (64 bit), but it hasn't worked properly for several updates, and as mentioned above I don't think the problem is necessarily in Thunderbird. OS is Windows 10, just updated this morning to build 19041

Asked by spammercatch 1 day ago

Last reply by spammercatch 11 hours ago

Thunderbird - I need to click Get Messages twice in order to get them

Hi, When I first launch Thunderbird and click Get Messages nothing happens, even though I know that there are emails waiting to be downloaded. When I click Get Messages a… (read more)

Hi,

When I first launch Thunderbird and click Get Messages nothing happens, even though I know that there are emails waiting to be downloaded.

When I click Get Messages a second time, the emails do download.

I have the latest version Thunderbird 91.5.1 on the latest Windows 10 - all updated as of 26 JAN 2022.

Any ideas?

Asked by marktreut 1 day ago

Unable to receive messages from pop.1and1.com on Thunderbird

Since 1/23/22, I have not been able to receive messages from pop.1and1.com on Thunderbird. I CAN receive messages if I use the IMAP interface. Far as I know, nothing ha… (read more)

Since 1/23/22, I have not been able to receive messages from pop.1and1.com on Thunderbird. I CAN receive messages if I use the IMAP interface. Far as I know, nothing has changed on either 1and1 or Thunderbird since that date. Can anyone help?

Thanks in advance!

Asked by senior_v 1 day ago

SMTP working on VPN, but not in LAN

Hi, I have trouble with sending emails from my gmail and outlook Office365(school account) accounts. I tried every solution from the support article ("Cannot send message… (read more)

Hi, I have trouble with sending emails from my gmail and outlook Office365(school account) accounts. I tried every solution from the support article ("Cannot send messages"). This problem only appears when I'm on my LAN, when I connected to VPN emails are sent. I tried to reinstall TB, remove and add accounts, control the settings for servers, but nothing works. Thanks for advices.

Asked by michalsvento.ml 2 days ago

Unable to send 3.5 m file. I can send it fro WEB mail, this has been going on awhile.

I can't believe I'm the only one with this problem. I don't do anything but use the mail, I tweak nothing. Not shur when it started but it has been going on at least … (read more)

I can't believe I'm the only one with this problem. I don't do anything but use the mail, I tweak nothing. Not shur when it started but it has been going on at least a couple weeks. 3.5 m file. it happens to be a mov file. I can send it from WEB mail.

Asked by Chilkoot 1 week ago

Last reply by Chilkoot 2 days ago

Gmail integration problem please help

Hi, I hope someone can help me because I am about to lose my mind. I have two Gmail /IMAP accounts that I access through Thunderbird 91.5.0 (64-bit) on Windows 7 machine … (read more)

Hi, I hope someone can help me because I am about to lose my mind. I have two Gmail /IMAP accounts that I access through Thunderbird 91.5.0 (64-bit) on Windows 7 machine One of them is literally empty with no emails stored in gmail servers. That one is wrorking fine. The other one has around 500 emails on Gmail servers with multiple labels. This one is taking forever to sync with thunderbird: sending and receiving messages is taking forever. I have tried everything: Subscribing, unsubscribing, deleting thunderbird, reinstalling it, deleting profiles...nothing is helping. The problem started 3 days ago. I never had a single problem in the last 10+ years with this very setup. I will need to find a thunderbird alternative unless someone here can somehow help me. thank you very much.

Asked by rond056 6 days ago

Last reply by rond056 3 days ago

unable to connect to imap

I frequently get this error message preventing me getting mail or saying it can't keep a copy of a sent email. The problem doesn't persist but seems to cure itself. It a… (read more)

I frequently get this error message preventing me getting mail or saying it can't keep a copy of a sent email. The problem doesn't persist but seems to cure itself. It appeared to begin in late autumn 2021.

I am using Thunderbird 91.5.0 with Windows 10 21H2

I have tried reducing my Maximum number of server connections to cache from 5 to 3

I do not have any other computers or a smartphone

My broadband connection is branded "John Lewis" and supported by Plusnet

Asked by IanatHarrogate 5 days ago

Last reply by IanatHarrogate 3 days ago

no 2nd chance wrong pw

prior to 91.4.1 when mistyped a TB pw, it would present a form with 3 choices, one of which would allow me to enter it again. now it says "... unknown user name or bad pa… (read more)

prior to 91.4.1 when mistyped a TB pw, it would present a form with 3 choices, one of which would allow me to enter it again.

now it says "... unknown user name or bad password", when i click ok, it just goes away and i have to kill TB and start over.

i have 3 email accounts in TB so this means i have to type 6 passwords [3 for get and 3 for send] to recover from this one typo.

this seems to intermittent and more likely on one of the accounts.

what changed in 91.4.1 to cause this?

Asked by alk9 1 week ago

Last reply by alk9 5 days ago