emails are replying to the wrong address

I am sending emails to my clients from my business account but when they hit reply, it is switching to another gmail account. I don't have any settings set to direct it t… (read more)

I am sending emails to my clients from my business account but when they hit reply, it is switching to another gmail account. I don't have any settings set to direct it to "reply to" a different account.

Asked by kristin10 4 hours ago

Last reply by sfhowes 1 hour ago

Thunderbird only works in troubleshooting mode

I have a problem with Thunderbird (TB) installed on a Windows 10 PC. I think the problem may started with release 102.5.1, but I cannot be sure. I removed and reinstall… (read more)

I have a problem with Thunderbird (TB) installed on a Windows 10 PC. I think the problem may started with release 102.5.1, but I cannot be sure. I removed and reinstalled TB but the problem continues and is as follows.

I seem to be able to run TB only in Troubleshooting Mode.

If I close TB and wish to reopen it by clicking on the TB icon on the task bar, all I get is an expanded task bar item comprising the icon, the number of unread emails and the name of the TB folder that was last in use. The same happens if I search for the TB app and open it from there.

I found that if I right click the TB icon in the task bar, a contextual menu appears. Selecting the TB option has the same effect as above, but selecting the “Write new message” option opens a new window with (what I believe to be) the normal screen layout for composing a new email message which I can then send as usual.

If, instead of composing a new message, I navigate to the Help menu and select “Troubleshoot mode” and accept the options to “Restart” and then “Continue in Troubleshoot mode”, I find that I can use TB petty much as normal with all my folders and emails available.

If at anytime I choose to go to Help and Turn off troubleshoot mode, the original problem recurs.

Likewise, the original problem recurs if I close and restart TB.

How can I get TB to open immediately into the normal mode?

BTW, I do not use the calendar, but email addresses are suggested so presumably some form of address book is in use.

Asked by Rufus 12 hours ago

Last reply by sfhowes 6 hours ago

Message filters

I'm trying to add a new filter, I've done it before OK. But now the pop-up box is small and I can't enlarge it or complete all the options for a new filter. Is there a … (read more)

I'm trying to add a new filter, I've done it before OK. But now the pop-up box is small and I can't enlarge it or complete all the options for a new filter. Is there a bug in the new release?

Asked by mistermind 11 hours ago

Last reply by sfhowes 6 hours ago

cannot send from my accountdue to identity problem

Running 102.51 64 bit in WIN 7 PRO When I attempt to send get the error dialog attached below. There is suddenly some identity mismatch? I have made no change to sett… (read more)

Running 102.51 64 bit in WIN 7 PRO When I attempt to send get the error dialog attached below. There is suddenly some identity mismatch? I have made no change to settings and I can make no sense of this. Any help would be greatly appreciated.

Asked by john93 9 hours ago

Last reply by sfhowes 6 hours ago

Is there a way (or add-on) to lock the current view settings?

I am an IT tech that makes house calls and I install Thunderbird for a lot of my clients who don't want to buy Outlook. It's my favorite of the (ever dwindling) free emai… (read more)

I am an IT tech that makes house calls and I install Thunderbird for a lot of my clients who don't want to buy Outlook. It's my favorite of the (ever dwindling) free email clients, I've tried them all believe me. However the default view settings I find to be lacking. No reply, or delete button etc. So I always customize the view and make it the way I want. No problem there.

The problem comes when 6 months later the client accidentally click something they didn't mean to, removes a button, sorts by subject instead of by date, things like that. I work with mostly retired people, and some very advanced in age. They don't want to ever change the sorting and no amount of explaining how to fix it will work. It would be really helpful if there was a setting, somewhere in the view menu maybe, to lock the current display settings, so that they can't be changed without unlocking them first.

I've combed through the settings and done some searching in the add-ons but haven't found anything like it. Is that possible?

Asked by briand.tech42 9 hours ago

Last reply by sfhowes 6 hours ago

Emailing in Thunderbird

Hi there We use thunderbird for our emails ,however when we send an email for some reason the sentences we write seem to get compressed once they are sent and if someone … (read more)

Hi there We use thunderbird for our emails ,however when we send an email for some reason the sentences we write seem to get compressed once they are sent and if someone reply's I can see what I have written is compressed and not in long straight lines. can you tell me how to fix this please

Asked by melndave 6 hours ago

Last reply by sfhowes 6 hours ago

Email download problem

Been using ThunderBird for many years to access my ATT email account ( [edited] @pacbell.net), but for the last three days it won't allow ThunderBird to access it and dow… (read more)

Been using ThunderBird for many years to access my ATT email account ( [edited] @pacbell.net), but for the last three days it won't allow ThunderBird to access it and download emails. Have reloaded T-Bird, Changed passwords,, etc. but no good. Called ATT twice and they say since I can download from ATT sites it's T-Bird that's the problem....why after this many years???

Tom Sailers [email removed from public]

Asked by tsailers 11 hours ago

Last reply by sfhowes 6 hours ago

Aanmelding bij account.................. mislukt

Bij het opstarten van thunderbird mail krijg ik telkens de volgende melding te zien: Aanmelden bij de server imap.ziggo.nl met gebruikersnaam th.w@ziggo.nl is mislukt. Ka… (read more)

Bij het opstarten van thunderbird mail krijg ik telkens de volgende melding te zien: Aanmelden bij de server imap.ziggo.nl met gebruikersnaam th.w@ziggo.nl is mislukt. Kan met deze en tevens met tw1948@ziggo.nl niet meer mailen en ook geen mail ontvangen. Klantenservice van ziggo kan dit probleem niet oplossen volgens ziggo zit het probleem bij thunderbird instellingen?

Asked by tejow 6 hours ago

Last reply by sfhowes 6 hours ago

Messages stopped working (Windows 10)

Suddenly I cannot send emails using Thunderbird. I have tried changing my Outgoing Server smtp.xs4all.nl in various ways, but now I am completely confused. It's possible … (read more)

Suddenly I cannot send emails using Thunderbird. I have tried changing my Outgoing Server smtp.xs4all.nl in various ways, but now I am completely confused. It's possible too that incoming messages are not arriving too, since nothing has arrived today. An additional complication is that I am now in France instead of Holland, but in the past that was never a problem.

Furthermore, I have a VPN called SurfShark, which I pay for but have not found useful for as far as I know. Generally, I set it to Paris, but disconnecting it doesn't seem to make any difference. I have Bitdefender virus but I cannot find how to temporarily disable it. The same applies to firewalls. This is driving me mad.

The 'Send Message Error' is - Sending of the message failed. Unable to authenticate Outgoing server (SMTP) smtp.xs4all.nl. Please check the password and verify the 'Authentication method' in 'Account Settiongs | Outgoing server (SMTP)'.

I have tried to modify the the SMTP server settings in various and I am not sure now whether anything is correct. I also reinstalled the latest version of Thunderbird, but that didn't change anything. The SMTP Server settings are presently as follows:

Description: Vic **** Server Name: smtp.xs4all.nl Port: 465 Connection security: SSL/TLS Authentication method: Normal password User Name: v**.@xs4all.nl

I don't know if it's really necessary to disguise my Description and User Name with asterisks: let me know. The 'Email me' square below does not respond (visibly) when ticked in FireFox.

How do I get out of this mess please?

Asked by Maybe this will work... 1 day ago

Last reply by sfhowes 6 hours ago

Thunderbird and gmail account

Thunderbird can no longer receive gmail> I go round and round in a loop. Sign in with your google account. Notification sent to my phone. Yes it's me. select a number… (read more)

Thunderbird can no longer receive gmail> I go round and round in a loop. Sign in with your google account. Notification sent to my phone. Yes it's me. select a number. Mozilla Thunderbird wants to access your Google Account - Allow Secure Connection Failed.

Asked by matt.wiggans 1 day ago

Last reply by sfhowes 7 hours ago

Blank emails

I continue to get blank emails in thunderbird dated 12/31/1969 at 7:00 PM and I can not delete them or move them to junk. How do I finally get rid of these emails? Thank … (read more)

I continue to get blank emails in thunderbird dated 12/31/1969 at 7:00 PM and I can not delete them or move them to junk. How do I finally get rid of these emails? Thank you.

Asked by Tucker 2 months ago

Last reply by compass_drg 7 hours ago

Thunderbird is changing the sender when I try to send emails

Hi, I've had two different gmail accounts for many years, and both are being accessed via Thunderbird. Both are set up to work with OAuth2, and I have OAuth2 settings in … (read more)

Hi, I've had two different gmail accounts for many years, and both are being accessed via Thunderbird. Both are set up to work with OAuth2, and I have OAuth2 settings in Outgoing Server settings. I've been able to receive and send emails with both accounts until this morning.

Starting this morning, every time I try to send an email from one of the accounts (the one starting with 'ce'), it changes the 'sender' to my other gmail account (the one starting with 'mc'). This is causing any emails sent to email lists where I'm registered with the 'ce' account to reject my emails, because the sender shows up as the 'mc' account.

I've tested the effect by using the gmail web access page (Chrome, Win7) and sending emails to an email address with a different provider, and the sender field does not get changed.

Any ideas on how to cure this problem?

Many thanks,

Charlie

Asked by rv7charlie 5 months ago

Last reply by robrice529 11 hours ago

After a clean install windows 11, Thunderbird 102.1.2 doesn't check password.

Hello, I did a clean install windows 11 21H2, installed Thunderbird 102.1.1 and later 102.1.2 in the wizard i copyed my password and all the other info imap, after pressi… (read more)

Hello,

I did a clean install windows 11 21H2, installed Thunderbird 102.1.1 and later 102.1.2 in the wizard i copyed my password and all the other info imap, after pressing ready checking password keeps on checking noting happens.

My password is correct and also all the other setting.

Must be a bug in the program.

Asked by Erwin05 4 months ago

Last reply by Toad-Hall 15 hours ago

why do I get and fix the following alert: "a unique identity matching the From address was not found. The message will be sent using the current From field and settings for..."

When opening received message the message is indicated to be From me, and not from who sent it. The following alert is at the bottom: "a unique identity matching the Fro… (read more)

When opening received message the message is indicated to be From me, and not from who sent it. The following alert is at the bottom: "a unique identity matching the From address was not found. The message will be sent using the current From field and settings for..." How to I fix this problem? Thanks.

Asked by jkmaurer 1 day ago

Last reply by gp 17 hours ago

how to automatically send a copy of email1 to email2 ?

how to automatically send a copy of email to another email? I know how to set up email2 in account options (In Thunderbird) but I'm looking for a way to prevent the sende… (read more)

how to automatically send a copy of email to another email? I know how to set up email2 in account options (In Thunderbird) but I'm looking for a way to prevent the sender from removing the email2 in the COPY field

Asked by Marcin - Praca 20 hours ago

Last reply by david 17 hours ago

Thunderbird & Windows 7 Computer with Outlook Email

Is it possible to replace windows Outlook Email on my Windows 7 Computer and keep my current email address? I need to stay with Windows 7. I'm using an older Version of S… (read more)

Is it possible to replace windows Outlook Email on my Windows 7 Computer and keep my current email address? I need to stay with Windows 7. I'm using an older Version of SoftPlan drafting software that suits my needs that is not compatible in a computer running Windows 8 or beyond. Not fond of Google and would switch to Foxfire if needed.

Asked by mark416 2 days ago

Last reply by david 17 hours ago