Thunderbird Support Forum

Somehow both Firefox and Thunderbird were deleted from yo computer. I added them back, but my 30,000 emails were gone. Can I get them back or did I mess up by re downloading them?

D/l & installed TB 102.9.0 on Win 11, setting up @verizon.net account (uses IMAP or PoP.aol.com for incoming host name & smtp.verizon.net for outgoing) ). It automatically found settings for Pop3. I tried to manually config for IMAP but could not. Allowed to setup with Pop3 & it went right through & works! However, I want IMAP. Following Mozilla's Support article to switch from POP to IMAP, receive the "Incoming server already exists" error. I'm at a loss. Time spent & frustration is so high. Please help.

Can not send email. I get: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK Gimap ready for requests from 2601:341:4300:4450:b9e4:26af:b352:eca9 o9mb128933832ybj.

I am using the current release, 102.9.0 (32-bit). When writing a new e-mail, I often need to paste text copied from from a previously sent e-mail. From time to time but not consistently, the text editor fails in the following ways: 1. Mixed text (bold followed by roman) is shown wholly in bold. 2. The pasted text is not displayed but is present in the file and can be seen after saving and re-opening from Drafts. 3. The pasted text appears in some other place than expected.

The image is a screenshot of part of a typical e-mail from or to which I would be copying elements.

My thunderbird program has suddenly started to display the mail from only one of my four accounts. The accounts can be seen flashing behind the default on startup but I cannot find a way to display them as they were before and as they work on other machines I have. This is a toshiba laptop which has worked perfectly with thunderbird till now.

Hi,

It seems that I deleted a folder from Thunderbird by mistake somehow while clicking on it with the mouse, it moved and disappeared. In the activity manager it says folder deleted!

I cannot find the folder in the trash or deleted folders or anywhere else. However, whenever I search in the global search for emails that are in that folder, the folder appears under the list of folders on the left, but when I click on the messages they don't open as if the folder doesn't exist.

Please advise how to find that folder and recover. I'm using IMAP - Office365.

Thanks in advance.

I am sorry if i have to ask again i have forgotten he answer. How to i get text messages directly with out note pad something to do in config i think but i forgot sorry and thanks

Does anyone know why some sites say to use

export.imap.aol.com

and others

imap.aol.com

How can I import my intact profile that TB lost if the import dialog doesn't show the hidden /home/linux/.thunderbird folder ? My Nemo is set to & shows it, but I see no way to make that happen in TB running on Linux Mint 20.3 to do the import. Am I missing something ?

I have successfully used thunderbird for years, but cannot add my gmail account. I read the google and TB docs. I have tried this several times. I must be doing something wrong, but not clear to me…

First, I did gmail steps:

1) log into gmail using gmail.com email address and gmail password 2) click on Setting “gear” in upper right 3) click on “see all settings” 4) click on “forwarding and pop/imap” tab 5) verify that “enable imap” is checked. Says “status: imap is enabled”

Then, I did thunderbird steps:

6) clear error log. click File / New / Existing Mail Account 7) enter 3 items: my name, full gmail.com email address, and gmail password 8) check “remember password” 9) click “continue” 10) TB says “configuration found in mozilla isp database” 11) IMAP option already checked 12) click blue “done” button

Then, there were some google popups:

13) in google popup, gmail address already entered, clicked “next” 14) next popup, enter same gmail password from step 1, click “sign in” 15) receive phone call for google 2-step verification and enter code 16) next popup says “mozilla thunderbird email wants to access …” 17) popup has 3 items: email, contacts, and calendar. click “allow”

Finally, back at thunderbird, it says in a yellow box: “Unable to log in at server. Probably wrong configuration, username, or password”. So fails to work.

I accessed settings / privacy / passwords / saved passwords. The list is empty. "Use a primary password" is not checked.

In case helpful, here are the messages in the error console resulting from one attempt (steps 1 to 17), with my gmail address blanked out:

XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 238ms] XHRPOSThttps://my_gmail_name@gmail.com:hhYY6789AA@gmail.com/autodiscover/autodiscover.xml [HTTP/2 404 Not Found 245ms] XHRGEThttps://gmail.com/.well-known/autoconfig/mail/config-v1.1.xml?emailaddress=my_gmail_name@gmail.com [HTTP/2 404 Not Found 208ms] XHRGEThttps://autoconfig.thunderbird.net/v1.1/l.google.com [HTTP/3 404 Not Found 91ms]

NS_ERROR_FAILURE: Couldn't decrypt string crypto-SDR.js:200 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 Some cookies are misusing the recommended “SameSite“ attribute 10 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Not showing popup notification password with the message Save login for google.com? browserRequest.js:12:13 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 2 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] 3 OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 NS_ERROR_NOT_IMPLEMENTED: Component returned failure code: 0x80004001 (NS_ERROR_NOT_IMPLEMENTED) [nsIRequest.name] OAuth2.jsm:170 Loading failed for the <script> with source “chrome://global/content/netError.js”. neterror:128:4 NS_ERROR_ABORT: User canceled primary password entry 3 crypto-SDR.js:90

Any suggestions appreciated. If other diagnostic information I might send, let me know. Thanks

Windows 10, Thunderbird 102.9.0. I have a local folder for "Clients". There are subfolders for the individual clients. Within these there are annual subfolders. I move emails to the local client folder, then at the end of the year I move them to the new annual subfolder. I’m looking for a recent email in a local client folder, but all I see are the star and “read” icons – no entries for the various headers. The annual subfolders are fine, location correct etc. The local client folder “Properties” shows no location for the file index, no size, unknown number of messages. The “Repair Folder” option is unavailable (greyed out). Looking in File Explorer (Windows 10) I don’t see any file or .msf file for the local client folder, although there are files and .msf files for the annual subfolders. If I move a new email to the local client folder, it vanishes into the abyss. I ran a surface check on the SSD which showed no problems. HELP, please.

I have not found a setting in thunderbird that allows thunderbird to keep using and orange or yellow star next to new messages, at least for the same day, after opening any message. As soon as I open a message, all of the orange or yellow stars that indicate new messages disappear. To me, that is illogical and unnecessary. Is there a setting in thunderbird that would change this behavior and keep the stars beside the new messages?

I have been using Thunderbird as my email client for years. My ATT email address was working perfectly well with Thunderbird until 3/21/23, when it stopped. Since that time I have tried multiple times to reconfigure it, but it will no longer work. I have spent roughly 3 hours on the phone with ATT customer support trying all kinds of solutions, but none of them work. ATT is now telling me that Thunderbird is denying ATT access to the Thunderbird servers. Somehow that does not sound right.

I have tried the incoming and outgoing email servers and my password configuration both automatically and manually. Neither one works. Thunderbird keeps keeps giving me an error message saying "Unable to login at server. Probably wrong configuration, username or password." I can access my ATT email through webmail, but Thunderbird will not configure it.

Could somebody please help? Thank you in advance!

I lost all of my subfolders when updating to TB version 112.0b1 today. I have read a ton of articles and none seemed offer a solution (or least not a solution that worked or I could understand). It appears these missing folders are in the following folder: (C) > Users > AppData > Roaming > Thunderbird > Profiles > 3lqu3vu8.default > Mail > mail.comcast.net > Sent.sbd > Storage Folders.sbd > Inbox Storage.sbd The names and size of the subfolders seem to be a perfect match for what is missing. How can get this folders (or the information in these folders) back into the Inbox? Any help will be greatly appreciated.

I am using Tbird ver 102... as a front end for gmail. I have it set to 'ding' when an email arrives. It 'dings' when there is NO new email in the system and the count of unread emails on the taskbar shows an incorrect number.

Is there a setting that will allow for dings and a count that is correct that I might not be aware of?

Thanks

Dave

Does anyone know how this could happen?

see: Thunderbird not sending with Gmail POP3 SOLVED

https://support.mozilla.org/en-US/questions/1408429

See 21 March.

Well, after I thought I had fixed my Problem, I got a big surprise. A friend came by and I was explaining what I did so we had a look at the Account Settings. When I pulled up the SMTP settings I noticed that the Port selection had been changed back to 587. I checked the other Gmail accounts and they too had reverted to 587. Bear in mind, I had previously changed all the accounts SMTP ports to the default, 465. Now, the question is, “How did the ports revert to 587. 587 is the port chosen when Thunderbird sets up a gmail account even though it shows the default as 465. Does anyone know how this could happen? Joe

When sending a message in Thunderbird (from my desktop), apparently I can only send one CC and one BCC. The little icons for those (to the right of the "From" line" disappear once I use them one time. This didn't used to be the case. I could send as many of either of these types of copies as I needed.

I have different attachments to send to multiple recipients (200 of them..). I want to use Mail Merge of course to do this. I've added two screen captures showing how my csv file was built and how I tried to send my msgs in Thunderbird. I suspect that my data path defined in my csv file is wrong. Be aware that I'm working on a MacBook Pro. I can't see what I'm doing wrong. Thanks in advance.

I get my emails on both mobile and laptop. But if I delete on one it doesn't delete on the other (I have to delete same emails on devices separately). What setting have I got wrong? Paul