Junk mail error

My sister-in-law has been sending me a daily email for 15 years, and it has always gone to my inbox. Now, all of a sudden, it is going to Junk (as are a number of other r… (read more)

My sister-in-law has been sending me a daily email for 15 years, and it has always gone to my inbox. Now, all of a sudden, it is going to Junk (as are a number of other regular correspondents). I have been marking her email as Not Junk for a month now, and it's still going to Junk. I understand that Thunderbird "learns," but how long does the lesson take?

Asked by gojo 4 hours ago

Last reply by Matt 2 hours ago

How to disable threading globally?

I would like to disable threaded view on all folders and subfolders. How can I do that without having to manually change the view settings for every single folder and sub… (read more)

I would like to disable threaded view on all folders and subfolders. How can I do that without having to manually change the view settings for every single folder and subfolder?

Asked by chahan.kropf 3 months ago

Last reply by thebellmobers 2 hours ago

TBird Crashes, Restarts and instantly crashes over & over

I have had a problem with duplicate emails over the past 2 weeks and today a new problem started. After trying yet another Repair of my Inbox, TB crashed. I requested a… (read more)

I have had a problem with duplicate emails over the past 2 weeks and today a new problem started. After trying yet another Repair of my Inbox, TB crashed. I requested a restart which it did. Once it had restarted, it promptly crashed again. It repeated this 5 or 6 times when I decided to uninstall TB and reinstall it. But it did not help. As soon as I started TB again it began to populate my Inbox with 10s of thousands of duplicate emails and then it crashed! I really need to read my email and I'm considering an alternate program. Can someone provide some guidance? Thanks!

Asked by Larrydeb 1 day ago

Last reply by Wayne Mery 5 hours ago

Button links not working in Thunderbird Beta 112.0b3 (64-bit)

Hello, I hope this is the right place to post about this issue. Just installed Thunderbird Beta 112.0b3 (64-bit) a couple of days ago, getting the feel of this one and … (read more)

Hello,

I hope this is the right place to post about this issue.

Just installed Thunderbird Beta 112.0b3 (64-bit) a couple of days ago, getting the feel of this one and doing OK, but found an issue.

Buttons (screenshot supplied) are not working (not taking me anywhere) except for the calendar one, which works OK

Any feedback or instructions to correct this would be appreciated.

Regards, Jay

Asked by Jay Lethbridge 2 days ago

Last reply by Wayne Mery 5 hours ago

The new versikon WIPED OUT ALL MY EMAIL FOLDERS!!!!!!!!!! Can they be restored? also, the new interface SUCKS. Where, for intance, is DELETE, which previouisly was located in the bar above main display?

Provide a method to restore my local email folders. If possible, let me return to the previous version. I have found both Firefox and Thunderbird to useful in the past, … (read more)

Provide a method to restore my local email folders. If possible, let me return to the previous version. I have found both Firefox and Thunderbird to useful in the past, but this update destroys access to a lot of information AND trust in the products. Did you hire a bunch if MIcrosoft managers?

Asked by rf88895 7 hours ago

Last reply by Wayne Mery 5 hours ago

One Last Try before Bidding Goodbye to Thunderbird

I have had the same issues with TB freezing and locking up my PC that many here have had. For me, this has now gone on for almost 3 years. I have done everything I can th… (read more)

I have had the same issues with TB freezing and locking up my PC that many here have had. For me, this has now gone on for almost 3 years. I have done everything I can think of, and everything I have read about online to deal with the constant freezing. I have: --upgraded countless times (now on Ver 102.9.0, 64 bit, Win 10, 32GB RAM, 3TB hard drive) --reinstalled Thunderbird many times --deleted various profiles and created new ones, deleted various config files as suggested. --reinstalled Windows 10, upgraded all associated files, drivers, etc. --started Windows in Safe Mode --disabled all add-ons and extensions in TB --reset all toolbars and controls in TB --started Thunderbird in Troubleshoot Mode --gave an exception to TB in my Windows Defender [and turned off Defender entirely] --ran MANY virus scans --disabled ALL virus software

Thunderbird is the ONLY piece of software on this PC that locks it up. It exhibits the same behavior that many here are seeing: freezes when I try to click on something; freezes when I try to reply to an email; freezes for no apparent reason. I can't MAKE it freeze up... it just seems to do it at random, constantly. Right now, it's open on another screen and has been frozen for about 3 minutes, and just unfroze. Most of the time, it freezes so that I cannot shut TB down. It is completely unresponsive. Sometimes it will freeze the computer so that I cannot do ANYTHING... I cannot open Task Manager and force a shutdown. Eventually, it releases and works again, only to freeze up a few minutes later.

I'm pretty much out of ideas, but I continue to browse online, looking for answers. As I said, three years of this is enough, and I see complaints about this going back even further. I love Thunderbird. I'm a longtime user and have not found any email client that comes close to the way TB works for me, so I'm VERY reluctant to leave. But I'm really tired of being a beta tester. And yes, I have donated many times over the years, and I'm happy to do so. I'm not concerned with the money. I just want it to work like it used to. If you have any fresh ideas, I'm very open to hearing them. But a warning, that I have likely already tried the fixes offered. I appreciate any input, in any event.

So, unless a miracle comes along, I reckon I'll have to cut bait and find a replacement for Thunderbird. Thanks for allowing me to blow off some long-held frustration.

best,

--john

Asked by johnegenes 7 hours ago

Last reply by Wayne Mery 5 hours ago

going between 32 bit and 64 bit computers

I use Thunderbird on a few machines. I take emails from one machine to another by putting the emails in a folder, then attaching the two related files to an email to myse… (read more)

I use Thunderbird on a few machines. I take emails from one machine to another by putting the emails in a folder, then attaching the two related files to an email to myself. When I get the attachments on the next machine, I save the files to a hard drive folder containing my email folders. I exit Thunderbird and restart it and there's the folder with the transferred emails. I've recently added a 64 bit machine to the mix. I have a problem in that the 64 bit machine will not see the transfer folder when emailed from a 32 bit machine. If I copy the files to a flash drive from the 32 bit machine and then onto the 64 bit machine, then it sees the folders. Any ideas how I can fix this? It's a pain to be using flash drives back and forth. Thanks.

Asked by rar9757 9 hours ago

Last reply by mutlutopuz 8 hours ago

Unable to write the email to the mailbox.

The error message is: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox… (read more)

The error message is:

Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Version 102.9.0

Have more than one mailbox; only happens with one of several

Thanks in advance

Asked by liteman 9 hours ago

Last reply by mutlutopuz 8 hours ago

huge Inbox

I have wondered in the past, why the Inbox file (without extension) is so big. Today I moved all subfolders and remaining message from the Inbox. So there is literally NO… (read more)

I have wondered in the past, why the Inbox file (without extension) is so big. Today I moved all subfolders and remaining message from the Inbox. So there is literally NOTHING in the Inbox, but the Inbox file is still nearly 3 GB. How is this possible?!? Are there invisible files, settings, etc. saved in it? Is there a way to reduce the file size?

Also the Drafts folder/file is 1 GB but there is nothing in it. I just emptied the Junk folder and it still shows up with nearly 1 GB. This is very strange.

Please advise! Thanks!

Asked by faithdance59 13 hours ago

Last reply by sfhowes 12 hours ago

FREQUENT COMPACTING

Recently Thunderbird has had to compact INBOX every time I delete even one email. This is a real nuissance. I didn't used to do that and rarely did it tell me it needed… (read more)

Recently Thunderbird has had to compact INBOX every time I delete even one email. This is a real nuissance. I didn't used to do that and rarely did it tell me it needed to do that. Now I made the mistake of letting it compact without permission. A REAL NIGHTMARE!!! PLEASE HELP

Asked by elespe 4 days ago

Last reply by Wayne Mery 12 hours ago

How to get emails back

Somehow both Firefox and Thunderbird were deleted from yo computer. I added them back, but my 30,000 emails were gone. Can I get them back or did I mess up by re download… (read more)

Somehow both Firefox and Thunderbird were deleted from yo computer. I added them back, but my 30,000 emails were gone. Can I get them back or did I mess up by re downloading them?

Asked by BarbieTorelli 14 hours ago

Last reply by david 14 hours ago

Can not send email. I get: An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK Gimap ready for requests from 2601:341:4300:4450:b9e4:26af:b352:eca9 o9mb128933832ybj.

Can not send email. I get: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK Gimap ready for … (read more)

Can not send email. I get: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: * OK Gimap ready for requests from 2601:341:4300:4450:b9e4:26af:b352:eca9 o9mb128933832ybj.

Asked by Larry Clark 16 hours ago

Last reply by david 14 hours ago

Text editor errors.

I am using the current release, 102.9.0 (32-bit). When writing a new e-mail, I often need to paste text copied from from a previously sent e-mail. From time to time but n… (read more)

I am using the current release, 102.9.0 (32-bit). When writing a new e-mail, I often need to paste text copied from from a previously sent e-mail. From time to time but not consistently, the text editor fails in the following ways: 1. Mixed text (bold followed by roman) is shown wholly in bold. 2. The pasted text is not displayed but is present in the file and can be seen after saving and re-opening from Drafts. 3. The pasted text appears in some other place than expected.

The image is a screenshot of part of a typical e-mail from or to which I would be copying elements.

Asked by DrRGF 16 hours ago

Last reply by david 15 hours ago

Thunderbird version 52

1. I am customer of Ionos, formerly 1&1, who host my website and an associated email address. On 14 February, Ionos advised me I would be unable to download emails… (read more)

1. I am customer of Ionos, formerly 1&1, who host my website and an associated email address. On 14 February, Ionos advised me I would be unable to download emails from their server after 25 April unless the email program supported TLS1.2 or higher and they said Thunderbird version 52.00 supported TLS1.2 or higher.

2. I have 2 PCs with Windows XP SP3 and 1 laptop with Windows Vista. Ionos say the only email program I will be able to use after 25 April using the latter 3 devices to download emails from their server is Thunderbird version 52.00.

3. Is there now any means by which one may install Thunderbird version 52.00 onto a PC with Windows XP SP3 or, alternatively, a laptop with Windows Vista?

Asked by pev52 16 hours ago

Last reply by sfhowes 15 hours ago

Three of my four accounts are hidden behind the fourth. They exist on the system but I cannot access the mail boxes

My thunderbird program has suddenly started to display the mail from only one of my four accounts. The accounts can be seen flashing behind the default on startup but I c… (read more)

My thunderbird program has suddenly started to display the mail from only one of my four accounts. The accounts can be seen flashing behind the default on startup but I cannot find a way to display them as they were before and as they work on other machines I have. This is a toshiba laptop which has worked perfectly with thunderbird till now.

Asked by wildoats 5 days ago

Last reply by googlethunderbird 1 day ago

Thunderbird keeps saying inbox full

HI Anyone Have found this problem and was alerted by My Community Voice Kent who noted their alerts were not being delivered. I tthen did tests from two other emails acco… (read more)

HI Anyone Have found this problem and was alerted by My Community Voice Kent who noted their alerts were not being delivered. I tthen did tests from two other emails accounts and these tests failed to deliver. Any help will be appreciated but sadly not via my email.

Delivery has failed to these recipients or groups:

Alan Outlook (alangjones44@outlook.com) The recipient's mailbox is full and can't accept messages now. Please try resending your message later, or contact the recipient directly.




Diagnostic information for administrators:

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alangjones44@outlook.com Remote server returned '554 5.2.2 mailbox full; STOREDRV.Deliver.Exception:QuotaExceededException; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Microsoft Unified Storage is full. QuotaExceededException: Microsoft Unified Storage is full.[EndDiagnosticData] [Stage: DeliverMessage]'

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Final-Recipient: rfc822;alangjones44@outlook.com Action: failed Status: 5.2.2 Diagnostic-Code: smtp;554 5.2.2 mailbox full; STOREDRV.Deliver.Exception:QuotaExceededException; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Microsoft Unified Storage is full. QuotaExceededException: Microsoft Unified Storage is full.[EndDiagnosticData] [Stage: DeliverMessage]



X-Display-Name: Alan Outlook


ForwardedMessage.eml Subject: test From: Alan Jones <alangjones44@outlook.com> Date: 27/03/2023, 14:55 To: Alan Outlook <alangjones44@outlook.com>

test

Asked by Alan Jones 18 hours ago

Last reply by david 17 hours ago

How to restore a deleted folder in thunderbird?

Hi, It seems that I deleted a folder from Thunderbird by mistake somehow while clicking on it with the mouse, it moved and disappeared. In the activity manager it says f… (read more)

Hi,

It seems that I deleted a folder from Thunderbird by mistake somehow while clicking on it with the mouse, it moved and disappeared. In the activity manager it says folder deleted!

I cannot find the folder in the trash or deleted folders or anywhere else. However, whenever I search in the global search for emails that are in that folder, the folder appears under the list of folders on the left, but when I click on the messages they don't open as if the folder doesn't exist.

Please advise how to find that folder and recover. I'm using IMAP - Office365.

Thanks in advance.

Asked by moe.shebl 17 hours ago

Last reply by david 17 hours ago

Thunderbird Office 365 Owl Plugin

Hello, Is TB in the future going to be able to access Godaddy Office 365 mail exchange without Owl. I have many email accounts (different domains) on Godaddy and it seems… (read more)

Hello, Is TB in the future going to be able to access Godaddy Office 365 mail exchange without Owl. I have many email accounts (different domains) on Godaddy and it seems I have to purchase a Owl license for each domain email, is this correct.

Thank you JR

Asked by dominic2 18 hours ago

Last reply by christ1 17 hours ago