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Cannot view column of inbox messages

I have two Firefox email systems. One works perfectly. The other suddenly stopped showing the screen of inbox messages. I can scroll over the blank space and the messag… (read more)

I have two Firefox email systems. One works perfectly. The other suddenly stopped showing the screen of inbox messages. I can scroll over the blank space and the message will display in the lower part of the monitor, but not in the upper screen of subjects, sender, date. How do I return to default setting?

Asked by linda113 2 months ago

Answered by linda113 1 month ago

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How do I suggest a change to Thunderbird?

In the Library, the Search Bookmarks will find the website you are looking for, but the results list does not show you what subfolder the bookmark is in. This is very fr… (read more)

In the Library, the Search Bookmarks will find the website you are looking for, but the results list does not show you what subfolder the bookmark is in. This is very frustrating when you want to edit a site in the subfolder where it resides.

Asked by Ralph Rayner 8 years ago

Answered by philipp 8 years ago

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how do I disable the paused accounts feature in thunderbird

This is in Thunderbird. I have a number of news feeds and they occasionally get stopped or paused. It's annoying. Is there a way to disable this paused account feature in… (read more)

This is in Thunderbird. I have a number of news feeds and they occasionally get stopped or paused. It's annoying. Is there a way to disable this paused account feature in Thunderbird? If I want an account paused, it should be my choice not Thunderbird's.

Asked by terryhollett 7 months ago

Answered by terryhollett 7 months ago

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My question was why does cursor disappear in Mozilla Thunderbird email.

My question was why does cursor disappear in Mozilla Thunderbird email. I did not find answer in forum, but worked it out... Open Windows start menu. Type mouse. Open mou… (read more)

My question was why does cursor disappear in Mozilla Thunderbird email. I did not find answer in forum, but worked it out... Open Windows start menu. Type mouse. Open mouse / Advanced Options. Find "Hide cursor when typing" box... uncheck it. Fixed. Hope that helps someone!!!

Asked by iant123 11 months ago

Answered by Stans 11 months ago

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outgoing mail

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003_101 - https://post… (read more)

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: Connection refused - OXSUS003_101 - https://postmaster-oxsus.vadesecure.com/error_codes/#_101.

Asked by wil47 11 months ago

Answered by Toad-Hall 11 months ago

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no access to email profiles

Was using Thinderbird yestarday morning. Closed it. Opened it a couple of hours later and I get the same screen a brand new install would get. I am unable to get Thunder… (read more)

Was using Thinderbird yestarday morning. Closed it. Opened it a couple of hours later and I get the same screen a brand new install would get. I am unable to get Thunderbird to access my existing profiles. Name Thunderbird Version 91.7.0 Build ID 20220305171341 OS: Windows 10 My existing profiles are on my D: drive. Always have been. Unable to get get this version to look on the D drive for profiles

Asked by pel659 1 year ago

Answered by Matt 1 year ago

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Thunderbird files

I am getting rid of this laptop, purging everything and selling it. There are certain Thunderbird email files I want to keep off on a DVD, but I can't find them except b… (read more)

I am getting rid of this laptop, purging everything and selling it. There are certain Thunderbird email files I want to keep off on a DVD, but I can't find them except by opening Thunderbird. I know they are stored somewhere in this laptop, and I'd like to simply take them off as an open file. So my question is, what is the file extension I need to look for -- e.g., *.eml or what? Thanks in advance.

Asked by yzoldowl 1 year ago

Answered by david 1 year ago

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Not connecting to the internet.

My husband cannot access his emails in Thunderbird. His last email was 2 weeks ago. There is a message saying there is no internet available. This is not so, he can acces… (read more)

My husband cannot access his emails in Thunderbird. His last email was 2 weeks ago. There is a message saying there is no internet available. This is not so, he can access via B.T. but prefers to use Thunderbird for his 2 email addresses. Thank you, Susan J.

Asked by dpsjenkins 1 year ago

Answered by sfhowes 1 year ago

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Changing to IMAP server

How do I change "POP" server to IMAP server? Verizon default to AOL requires an IMAP address. Putting new IMAP address in doesn't work unless the server type is changed. … (read more)

How do I change "POP" server to IMAP server? Verizon default to AOL requires an IMAP address. Putting new IMAP address in doesn't work unless the server type is changed. You can't delete it and change it in "server" settings. This 77 yr old needs more guidance please.

Outgoing SMPT doesn't need a change. Thank you.

Asked by holtda 1 year ago

Answered by sfhowes 1 year ago

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My verizon.com email addresses no longer work with Thunderbird...

I have two verizon.net email accounts. I used Thunderbird to download them to my laptop. One email stopped working a while ago, now my other one also stopped working yes… (read more)

I have two verizon.net email accounts. I used Thunderbird to download them to my laptop.

One email stopped working a while ago, now my other one also stopped working yesterday.

I do not have a cell phone so I can not do that 2 version account verification (or whatever it is called on aol).

I am happy to give you details if you will HELP. Laptop, Windows 10, Google Chrome, Thunderbird 91.5.1 (64-bit)

AOL has NO way online to get help unless you pay and upgrade. VERY bad customer service. They should allow emailing when people have problems.

I am thinking of dumping both AOL/Verizon and Thunderbird. TIA Elsie

Asked by elively304 1 year ago

Answered by david 1 year ago

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Envelope icon displayed in subject field .. TB 78

Since upgrading to v78 from v68 I now have an envelope icon being displayed in the subject line of the preview pane. It appears to change depending on whether the email … (read more)

Since upgrading to v78 from v68 I now have an envelope icon being displayed in the subject line of the preview pane.

It appears to change depending on whether the email is read or unread.

Is there a way to remove it?

Asked by Simon 1 year ago

Answered by Simon 1 year ago

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Text size in incoming emails

This is a question relating to Thunderbird. I want to increase the default text size in incoming emails to make them easier to read, but I cannot find how to do it. I hav… (read more)

This is a question relating to Thunderbird. I want to increase the default text size in incoming emails to make them easier to read, but I cannot find how to do it. I have to use zoom (Ctrl++) on every one as I read it. Have tried altering things in Settings but no help. Can anyone help, please?

Asked by JohnRB 1 year ago

Answered by AgnesRM 1 year ago

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Deleted emails being automatically deleted from trash folder after a few days

Deleted messages used to stay in my Deleted or Deleted Messages folders until I manually deleted them. (I kept them for several months in case of late disputes with corre… (read more)

Deleted messages used to stay in my Deleted or Deleted Messages folders until I manually deleted them. (I kept them for several months in case of late disputes with correspondents). However, they are now vanishing after a few days. Retention policy on each is 'Use my AC settings' and 'don't delete messages.' Any advice please?

Asked by alan.hobby 1 year ago

Answered by alan.hobby 1 year ago

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Cannot send emails

Following a change of password with my service provider, I can receive emails but cannot reply or send new emails. Tis is the error message: " Sending of the message fail… (read more)

Following a change of password with my service provider, I can receive emails but cannot reply or send new emails. Tis is the error message: " Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) mail.btinternet.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'."

Efforts to check or edit my Outgoing server (SMTP) password have proved a waste of time. Despite following all available instructions, screenshots, and online comments, I am unable to change or check my SMTP password. I am able to select 'Password' authenication, but not able view or edit the password. I have deleted that particular account and set up a new one with the same email address, but authentication problem remains. I have spent too much time trying to resolve this issue, so now I have no choice but to use annoying 'Windows Mail'. If I cannot resolve this issue, I will have no choice but to bid a sad farewell to the otherwise reliable Thunderbird which I have used for years.

Asked by Handymanbill 1 year ago

Answered by Handymanbill 1 year ago

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Why am I getting this standarised response to so many of my Thunderbird emails?

Replies to the thread "ALERT: De tijd begint te dringen... "will not be shown. I can't even copy the text so I don't if there is more Thank you in anticipation of your a… (read more)

Replies to the thread "ALERT: De tijd begint te dringen... "will not be shown. I can't even copy the text so I don't if there is more Thank you in anticipation of your assistance Bruce in Australia

Asked by brucepitt 1 year ago

Answered by AgnesRM 1 year ago

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All unread messages marked as read

In the last two days all of my messages have been immediately marked as read (i.e., unread messages do not show up in bold). In options I have chosen 'Automatically mark… (read more)

In the last two days all of my messages have been immediately marked as read (i.e., unread messages do not show up in bold). In options I have chosen 'Automatically mark messages as read after displaying for 10 seconds', and in the past this has meant the incoming message showed as bold until I opened and read it, and that the main display indicated how many unread messages I had. I am using Firefox 78.13.0 in Windows 10, but this did not happen after an update: it simply happened overnight. Just now I sent a message from my Gmail account to my Firefox address and have not opened it in Firefox: on my iPad it shows as unread, but on my PC it shows as read, even though I haven't touched it. This problem applies to all three mailboxes in the Firefox account: when I look at the main Firefox display, there is no bold to indicate that any of the mailboxes have new messages.

 This is very annoying in terms of business--I can't immediately see whose messages I have not yet read, and whether any new messages have arrived in a particular mailbox since I last opened Firefox (it is too distracting to keep it open all the time).  Many thanks for any help.

Asked by Janet1593 1 year ago

Answered by sfhowes 1 year ago