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Account now set up but password not working, despite checking the e-mail settings and using the two aliases I have for that e-mail

Hi I have deleted, uninstalled and re-set up Thunderbird, following my earlier question of Password checking for 10 hours. I removed the password and the account set up… (read more)

Hi

I have deleted, uninstalled and re-set up Thunderbird, following my earlier question of Password checking for 10 hours. I removed the password and the account set up. When I type in the password it does not work although it works through my browser window with that password.

Can anyone help please?

Chris

Asked by chrisdaykin 10 minutes ago

Concerning .mozmsgs folders on a Mac

1) In my internet search about what are .mozmsgs folders, I read that they are related to a Windows search function. However I am no longer using Windows, but a Mac. Does… (read more)

1) In my internet search about what are .mozmsgs folders, I read that they are related to a Windows search function. However I am no longer using Windows, but a Mac. Does that mean they are redundant and I could delete them?

Background: I am moving my Thunderbird profile from the iMac to my Macbook when traveling. And afterwards I am moving it back. I seem to have lost mails from earlier years but just found them on the Macbook. For some reason the synchronization did not transfer all the subfolders. The strange thing is that the iMac (which did not show the older mail folders) has lots of .mozmsgs folders, while the Macbook (which showed the older mails) does not. I am using only POP never IMAP.

2) I organize my mail folders in yearly folders. After some years, when I am less likely to looking things up, I move the year folders into an archive folder. I do this inside of Thunderbird. Now I just noticed that I have empty .sbd and .mozmsgs folders in the original location (zero bites). Again I am wondering if these folders are redundant and could be deleted?

Thanks!

Asked by faithdance59 22 hours ago

setting up thunderbird: how do I get it to download ALL existing messages, old and new?

Hello wise people of the internet, I've just installed Thunderbird, which happily downloaded the last couple years worth of messages... and then stopped. I can't get it… (read more)

Hello wise people of the internet,

I've just installed Thunderbird, which happily downloaded the last couple years worth of messages... and then stopped. I can't get it to pick up the rest, even though there's another fifteen years of email that I'd like to preserve on this computer. I tried repairing the folder: it flickers through the existing emails for a while, and maybe stretches the stop date another month or two back, but otherwise doesn't change anything.

I'd be very grateful for any suggestions! I'm truly just using this as a backup for my emails (I continue to read and send within the browser), so it's important to me to get it all here.

Thanks in advance!

Asked by ri3068466 5 days ago

Last reply by ri3068466 19 hours ago

Copy/Paste contacts into a new list under Personal Address Book

I had several address books with selected contacts under my Personal Address Book so that I was able to select them for sending emails to selective groups. Unfortunately … (read more)

I had several address books with selected contacts under my Personal Address Book so that I was able to select them for sending emails to selective groups. Unfortunately my system crashed and I had to reinstall my OP system including Thunderbird. When I upgraded to a new version of Thunderbird I was unable to migrate the contacts within those list to the new address books, unfortunately I don't remember which version caused the change except it was when they moved the address book icon to the left side of the screen. I had copied the respective sub address books to .csv files. How can I import the selected .csv files to a sub folder under my Personal Address Book? Also, how do I copy/paste individual or groups of contacts from one file to another?

Asked by gvonderheyde 1 day ago

Problems with opening specific emails in certain mail threads, and how to archive these threads outside Thunderbird in my PC

Hi! I recently got Thunderbird (TB) re-installed in my new PC. In the re-installed TB, certain mail threads are sort of compressed, so I cannot click and open older sp… (read more)

Hi!

I recently got Thunderbird (TB) re-installed in my new PC.

In the re-installed TB, certain mail threads are sort of compressed, so I cannot click and open older specific emails, or did not find the right method to do it. Also, Archive or Remove are the only two buttons active. The drop-down thread with Save As (and other options) has disappeared.

Can I still click and open specific emails in a thread in TB? If so, how do I do it? Am I missing something?

Can I still find the Save As option, to save email threads (as backup) outside TB, in my PC? If so, how do I do it?

Why are only some threads compressed? It seems to happen randomly. For example, the thread most recently active was compressed, along with some other, older threads.

All threads I refer to as compressed has a branching-like symbol to the left of the subject line. This symbol never appeared in my old TB. In my old TB there was never a problem archiving a thread outside TB.

Many thanks in advance!

Best, Stefan Andersson

Asked by stefan.andersson14 4 days ago

Last reply by stefan.andersson14 1 day ago

TB won't import Protonmail .vcf file for contacts

I use Protonmail, and after a year of on-and-off back and forth with them, I finally have the bridge working with Thunderbird. At any rate, I have been trying to import … (read more)

I use Protonmail, and after a year of on-and-off back and forth with them, I finally have the bridge working with Thunderbird.

At any rate, I have been trying to import my contacts from the Protonmail webmail to Thunderbird. There is an export tool on the webmail site, and that seems to go fine - it creates a .vcf file. If I open that document, it has all of my contacts there. Then I open Thunderbird and use the import tool - that appears to go fine, but after I hit "finish" and look in the contacts, there are no addresses. I have shut down and rebooted, closed Thunderbird and re-opened it, tried all of this several times, but nothing changes.

I searched on here for threads on this and found things from 2015 saying that a .vcf file is for individual addresses only, but I'm thinking that must have changed? It is the only export option.

Can anyone help? I have TB 102.8.0, and I am on Cinnamon - Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.8 tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy

Thank you.

Asked by knh11 2 days ago

Last reply by knh11 1 day ago

Migrating profile to new PC fails

I'm trying to migrate a 45 GB profile to a new computer the usual way: I have copied the profile folder, started Thunderbird Profile Manager, created a new profile assign… (read more)

I'm trying to migrate a 45 GB profile to a new computer the usual way: I have copied the profile folder, started Thunderbird Profile Manager, created a new profile assigning this folder as the profile folder. I'm working in offline mode. The old PC runs on Windows, the new on Debian Linux.

All of the email addresses show up, but NONE of the emails are displayed. The folders appear as empty. Interestingly enough, I can search among the emails though using Ctrl-K: upon entering a keyword, emails containing it are found and enlisted, however, I cannot read the full email: clicking on them leads to an error message saying email cannot be loaded since I'm working offline. Ctrl-Shift-K does not work.

I have tried the same process on a different PC running on Windows: here at least some of the emails are displayed, but not all of them, although I have followed exactly the same procedure as before, as described above.

I'm out of ideas. What could be the problem?

Asked by NemFontos 4 days ago

Last reply by NemFontos 3 days ago

importer carnet d'adresses mail

j'applique le mode d'emploi Phase 1 sur l'ancien PC phase 2 sur le nouveau PC mais arrivé à profiles je ne trouve plus roaming ni thunderbird alors impossible de continue… (read more)

j'applique le mode d'emploi Phase 1 sur l'ancien PC phase 2 sur le nouveau PC mais arrivé à profiles je ne trouve plus roaming ni thunderbird alors impossible de continuer l'import

Asked by hascoetjeanpaul 4 days ago

Lost email in thunderbird migration

Help! I tried to follow the migration instructions in Thunderbird support, but it didn't work and now I can't find any of my folders or emails. I need someone to help me … (read more)

Help! I tried to follow the migration instructions in Thunderbird support, but it didn't work and now I can't find any of my folders or emails. I need someone to help me through reconstructing this. I have all the profiles and email information, saved, I hope, but I appear to be doing something wrong. I would really prefer to do this over the phone, if that's possible. Sydney

Asked by sydney1 5 days ago

Is it possible to import address book from my old Thunderbird to my new Thunderbird?

Hi! I recently got a new PC, with Thunderbird (TB) re-installed. The address book in my old TB was not migrated to TB in my new PC. Is there a way to import the address… (read more)

Hi!

I recently got a new PC, with Thunderbird (TB) re-installed. The address book in my old TB was not migrated to TB in my new PC.

Is there a way to import the address book to my new TB?

Many thanks in advance for all help!

Best, Stefan Andersson

Asked by stefan.andersson14 6 days ago

Last reply by stefan.andersson14 6 days ago