Showing questions tagged: Show all questions

Transferring Local Folders old computer to new computer

I have been able to move my profiles and Thunderbird is working correctly. However, I cannot find/get my local folders (the TB equivalent of a PST file) to move to my ne… (read more)

I have been able to move my profiles and Thunderbird is working correctly. However, I cannot find/get my local folders (the TB equivalent of a PST file) to move to my new system so I can still have access to all those save emails and records. I have searched here and cannot find a clear answer on how to get those files moved. Any help (please dub it down a little for me :) is greatly appreciated. Thank you.

Asked by mog_zuriel 3 days ago

Last reply by mog_zuriel 12 hours ago

" Moving Thunderbird Data to a New Computer "

I'm trying to move TBird from my Macbook Air to my iMac. I've followed the directions in the " Moving Thunderbird Data to a New Computer " FAQ, but when I start TBird it … (read more)

I'm trying to move TBird from my Macbook Air to my iMac. I've followed the directions in the " Moving Thunderbird Data to a New Computer " FAQ, but when I start TBird it still asks me to set everything up from scratch. I've deleted Tbird from the iMac and installed it fresh before copying the Thunderbird folder from the Air to the iMac. This doesn't help. What could be going wrong? Why does Tbird act like it doesn't see the profile I copied over from the Macbook Air?

Asked by tharrson 1 day ago

Last reply by tharrson 16 hours ago

installing Thunderball instead of Eudora 7 which no longer works?

I have Downloaded and installed Thunderball to use in place of Eudora 7, which gives me Pop.COM error msgs./ I tried to get started, but can't get i setup correctly to d… (read more)

I have Downloaded and installed Thunderball to use in place of Eudora 7, which gives me Pop.COM error msgs./ I tried to get started, but can't get i setup correctly to download messages.

I cannot send or receive E-mail on this Tpshiba Notebook computer. You can contact me on my wife's E-mail: cataway@erols.com

Col.(R) George W.,. Page 803-892-2278

Asked by gwpage64 21 hours ago

Microsoft 365 previously created folders not appearing in Inbox

I am using Thunderbird to access my emails from my Microsoft 365 (formerly Office 365) account. The problem I am running into is that my the folders that I CAN access on … (read more)

I am using Thunderbird to access my emails from my Microsoft 365 (formerly Office 365) account. The problem I am running into is that my the folders that I CAN access on Outlook webmail don't appear under my Inbox in Thunderbird. I have tried adding the account then restarting Thunderbird as well as removing then re-adding the account. I have also tried right clicking on the email under Folders, hitting the Subscribe... button and hitting refresh. Just Trash there. None of my other folders. What can I do to fix this? Thanks!

Asked by contact582 1 day ago

Moving Tbird Profile folder - Tbird fails to see Profile on new PC

To move my Thunderbird Profile to a new computer (Windows 7 to Windows 10 Pro), I used the instructions at: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-t… (read more)

To move my Thunderbird Profile to a new computer (Windows 7 to Windows 10 Pro), I used the instructions at: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer#thunderbird:win7:tb91

I followed the instructions exactly. After pasting my profile, I opened Thunderbird. it is telling me "Your Thunderbird profile can not be loaded. It may be missing or inaccessible".

BEFORE I moved my profile to the new computer, the profile on the new computer has 2 files with random characters. AFTER moving the profile from the old to the new computer, the new computer had 4 files with random numbers in the profile folder. The file I copied on the old computer was the "Profile" folder. When pasting, the new computer did not ask if I wanted to replace the folder. After pasting, I opened Thunberbird and got the error shown above.

I decided to delete the Profile folder on the new computer. I then pasted the profile folder from my old computer. The profile folder on the new computer shows the 2 files with random numbers. I still got the error shown above when I opened Thunderbird.

David

Asked by David12846 2 days ago

Last reply by David12846 2 days ago

Cannot update to version 91.3.2 on Ubuntu 16.04

Hi, I cannot update Thunderbird to version 91.3.2. Current version is 91.3.1 and worked like a charm until today.. every time I open the application it seems to install t… (read more)

Hi, I cannot update Thunderbird to version 91.3.2. Current version is 91.3.1 and worked like a charm until today.. every time I open the application it seems to install the update (I see the progress bara, but it doesn't, because the next time I open Thunderbird, does it again.. Thunderbird is installed outside the pacakage manager (using the tar archive) and worked until today, also updates ever worked. Any idea ?

Asked by rokopi 5 days ago

Last reply by rokopi 3 days ago

Cannot establish iCloud account in TB

I've recently migrated to Thunderbird, from Apple Mail. I've managed to establish one email account (which runs through Google email servers) but ran into trouble when I … (read more)

I've recently migrated to Thunderbird, from Apple Mail. I've managed to establish one email account (which runs through Google email servers) but ran into trouble when I tried to add my iCloud account. I've tried 3 times to add the same account, and it fails every time. On attempt one, I generated an app-specific password to use - however this was rejected by TB - the message being : 'unable to login at server. Probably wrong configuration, username or password" I made sure the user name was entered correctly (ie without the '@iCloud.com' part, and checked the password was correctly entered. I also checked the port settings, server addresses etc. Please see attached file.

I also generated a new app specific password and tried that - same result. I tried the original iCloud password too - still no luck.

Please help...

Matthew

Asked by matt.nz 6 days ago

Last reply by matt.nz 5 days ago

recent update lost all my emails

Thunderbird recently updated and I lost ALL my emails :( I am using IMAP - now the emails have synced they are also gone from the ISP server. I googled some solutions an… (read more)

Thunderbird recently updated and I lost ALL my emails :(

I am using IMAP - now the emails have synced they are also gone from the ISP server.

I googled some solutions and can see in the /user/appdata there is a folder called "mail" which looks like it has all my old inbox folders and msf files .... however the new Thunderbird update looks like it is using a new folder structure "imapmail" which I can see does not have any of my old emails folders or msf files in there.

I copied all the files from the "mail" folder over to the "imapmail" folder and relaunched Thunderbird. I can now see the old folder structure under my inbox however I get an error message when I go into the folder "unable to open the summary "xxx". Perhaps there was an error on disk, or the full path is too long"

When I right click and go to folder properties there is no location path.

I need my emails and so disappointed an update has caused me to loose EVERYTHING ... please help!

Asked by Jodie 5 days ago

Last reply by Jodie 5 days ago

unable to load email on the new Thunderbird update. Used the old one for years.

I am unable to set up email on the new updated version of Thunderbird. I've used the old one 68.1 for years with no problems. Please help. I can just learning the technol… (read more)

I am unable to set up email on the new updated version of Thunderbird. I've used the old one 68.1 for years with no problems. Please help. I can just learning the technology. So please help in simple terms.

Asked by Art Prag 6 days ago