Thunderbird Support Forum

I use Thunderbird since years. Non problem, I'm very happy with it. Two days ago I upgraded my PC to Windows 11, and when I send some emails from one of my three accounts, while copying it in the relevant folder, the shown windows is cut on the right, as per my attached snapshot. Small defect indeed, but... :-)

I recently installed Ubuntu 22.04 and now the address book crashes when I attempt to use it to create an email; thunderbird freezes and give me the window stating 'not responding' and if want to force quit or wait. I end up having to force quit. But I use my address book's saved lists for a number of emails, and now this is not working. How can I fix it? I would need detailed steps, as I am not anything but a general user. Thanks.

Can new folders be created in the 'root directory' or must they reside either within an account or a local folder?

Setting up a mailfence alias using the identity capability. Currently have two folders; me@mailfence.com and local as the initial configuration. Would like to create an equivalent directory structure myalias@ mailfence.com with subdirectories draft, sent, junk, etc. resides outside of both me@mailfence.com and local.

Looking for a native TB approach (if it exists),

Hi everyone, I am far from a proficient T-bird user so stick with me... My C. drive has a massive amount of space being used by T-bird, over 67Gb. My account is the only one on this machine and it is hosted with Inmotion Hosting. I've confirmed with them that they see me as an IMAP account and my settings are IMAP also locally. I did find under settings in Sync and storage a setting for 'Keep messages in all folders for this account on this computer'. The check mark is checked so it will be keeping all messages. Under Advanced (to choose which folders are 'kept' locally, there are options for all of my folders, some are back to 2014. My question is if I uncheck this box so that the files are not kept locally, will it for some reason expunge the files from the servers within Inmotion? My hesitation is due to talking to them about 14 months ago and I was given erroneous info on POP vs IMAP and subsequently some emails being lost on a corrupt PC. I'm a bit gun shy to execute the unchecking and then the delete of the huge local file.

File path is:: C:\Users\Practice Manager\AppData\Roaming\Thunderbird\Profiles\kn769u8t.default-release\ImapMail\secure251.inmotionhosting.com

The secure251.inmotionhosting.com is the big pig with 65.4Gb.

Any insights and help would be greatly appreciated.

いつも20年間もお世話になっております。

今回のトラブルは、ver:102.2.2 (64bits)にバージョンアップした時点 でログイン出来なくなり、パスワードの変更を求められました。

現在の状態は、次の通り順番に内容を連絡いたします。 1.プロバイダがYahoo!JAPANからパスワード変更しました。(XXX図) 2.その後にログインした処、ログインに失敗しましたとの表示(CCC& 　DDD図)されました。 3.そこで、メールアドレスのセットアップ(BBB図)しました。 4.次に当ソフトからツール＞設定＞プライバシーとセキュリティ＞パスワード＞ 　保存されているパスワードを開いたら、何と送信メールのプロバイダが欠如 　していました。(AAA図） 以上が現状です。9/10頃から発生していますので、早急に対処手順を当GMAIL に回答返信お願いします。

尚、パソコン２台-メールアドレス：win81web@ybb.ne.jpの環境は次の通りです。 1.NEC VN770RSR Windows8.1>10 Ver.21H2 bilts.19044.2006 (windows11-NO) 2.Dell Inspiron5570 Windows10 Ver.21H2 bilts.19044.2006 (windows11-OK)

※寄付金は９月に2回支払いしました。

How often does 102.0 update? It appears to update every ten seconds by my estimation because every time I launch it updates before loading. I can close it and open it seconds later and it pauses to update again?

Is this some bug that it keeps updating no matter how many times a day I may open or close the program?

Should it just check and remain silent if there is no update?

I am going to turn off updates until I know why it does this. Never had this issue with prior versions.

I tried to set up TB email using autocomplete, to load up my existing tiscali email account, but this would not work. So I got the latest IMAP setting from the Talktalk website (Talktalk bought out Tiscali years ago) and entered those manually. I keep getting a message from TB saying that the "incoming server already exists" but the emails just don't load. Also there seems to be an issue with my password, The password works for accessing my tiscali / talktalk webmail but not for setting up this account.

Talktalk are about to switch over their email settings, so the old tiscali settings that i currently access my email with go obsolete from 30/9/22, and yet the new talktalk settings given on Talktalk's website don't seem to work either

I am using a HP pc, running Windows 10.

Any suggestions, please? I wan't to back up my email. I've already contacted Talktalk because their new settings aren't working for me. They are looking into it and had advised me to back up my email. The first stage in this is getting it up and working on TB, then, I hope copying it to a hard drive. At present struggling to set up on TB, never mind the backing up! Please advise what to do.

I am trying to send an e-mail to an address I have sent before and get this message: Sending of the message failed. An error occurred while sending mail. The mail server responded: 28AIcTF2017255 This message has been blocked for containing SPAM-like characteristics.. Please check the message and try again.

I'm migrating to a new computer and from Windows 10 to W11. I have successfully exported/imported the contacts using the export tool, but cannot figure out how to ex/im the calendar. I am using a SanDisk drive to move the files. Both systems have TBird 102.1.2 (64-bit).

Please give step-by-step instructions to do the calendar (only) ex/im. I do not use the Mail feature.

My mom's version of Thunderbird is crashing a lot on exit. She's running the latest version of Linux Mint as OS. What is going on with this crash and how can we prevent it?

AdapterDeviceID: 0x0106 AdapterDriverVendor: mesa/crocus AdapterDriverVersion: 22.0.5.0 AdapterVendorID: 0x8086 Add-ons: google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0,default-theme%40mozilla.org:1.2,langpack-en-GB%40thunderbird.mozilla.org:91.0buildid20220628000715,langpack-en-CA%40thunderbird.mozilla.org:91.0buildid20220628000715 AvailablePageFile: 56758272 AvailablePhysicalMemory: 121081856 AvailableSwapMemory: 4186173440 AvailableVirtualMemory: 1174671360 BuildID: 20220628000715 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 0 CrashTime: 1661903862 DOMIPCEnabled: 1 DesktopEnvironment: mate FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1659837862 IsWayland: 0 MozCrashReason: MOZ_CRASH(Shutdown hanging after all known phases and workers finished.) Notes: Linux Mint 21FP(D00-L1000-W00000000-T000) WR? WR+ OMTP? OMTP- libGL.so.1? libGL.so.1+ GL Context? GL Context+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 17313 ShutdownProgress: xpcom-shutdown StartupCrash: 0 StartupTime: 1661900719 TelemetryEnvironment: {"build":{"applicationId":"{3550f703-e582-4d05-9a08-453d09bdfdc6}","applicationName":"Thunderbird","architecture":"x86-64","buildId":"20220628000715","version":"91.11.0","vendor":null,"displayVersion":"91.11.0","platformVersion":"91.11.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":3820,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Linux","version":"5.15.0-46-generic","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":"Mesa Intel(R) HD Graphics 2000 (SNB GT1)","vendorID":"0x8086","deviceID":"0x0106","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/crocus","driverVersion":"22.0.5.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1366,"screenHeight":768}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocklisted:FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"available"},"omtp":{"status":"broken"}}},"appleModelId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true,"autoDownload":false,"background":false},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.search.region":"US","widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":0,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} TelemetrySessionId: 005b2f8d-19e8-4128-baf4-545bddbf06e6 ThreadIdNameMapping: 4740:"IPC I/O Parent",4748:"JS Watchdog",4750:"TaskController Thread #1",4749:"TaskController Thread #0",4762:"GLXVsyncThread",4766:"WRWorker#0",4768:"WRWorkerLP#0",4767:"WRWorker#1",4769:"WRWorkerLP#1",4814:"Breakpad Server",8745:"IMAP",8747:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 8192700416 TotalPhysicalMemory: 4005740544 URL: about:blank UptimeTS: 3143.70473289 Version: 91.11.0 useragent_locale: en-US

I just installed TB 102. I have multiple cardDAV accounts set up in Thunderbird, they synchronised fine as far as I can tell. But when I type anything in the field "search all address books", nothing happens. Even if I press enter. The entire list of contacts remains displayed, I can scroll it, as if I never typed anything in the search field...

Any view what I could be doing wrong? I have only two add-ons: Dark Reader and Addon Compatibility Check.

I'd like to paste an image and change it's custom screen dimensions to smaller with much less work than the methods I've found.

I can cntrl-v an image into email. To change dimensions, I need to drag it's corners. It's huge so I have to scroll to the corner and drag smaller, multiple times.

Or need to double click, then in box, move to 2nd tab, then click custom size, then click size box to put in new numbers.

Windows 10, currently V68

I have Thunderbird 102.2.1 (64bit) on a pc win 10. Today it stopped working properly. when opened, the window is white and blank. yet, when i hover the mouse over it, i am able to select from the tab buttons at the top. the only way that i can see thunderbird normally is if i put it into troubleshooting mode. my business depends on thunderbird to work, so please help.

Hi, Up to previous version (TB 101), I could send emails to any group from my MacOSX contact list which appeared in send field and I used this all the time to select mailing lists. Now the send to a group fills automatically like before, but sending fails with message "groupname <grouname> is not a valid address" Maybe, if it cannot be fixed soon, and the new address book does not feature MacOSX group sending I wsih to get back to previous version of TB where it worked fine. I attach screen captures, my version of TB is in french language Thank you

Why can I see my e-mail messages and delete them for my djclwebster@saveourchurch.org, but not on my dwebster@saveourchurch.org account or the info@saveourchurch.org Should I "uninstall" Thunderbird to get back the older version or is there a solution for the new update?

The last Firefox upgrade did not bring the Firefox address book with it, all my contacts are lost. How could this happen and why, it stops me from using Firefox for emails and I am lost. Need a fast solution to something that should never happen.

[removed emails from public]

I am unable to login to my Thunderbird email account. I was told by my Skybest support team that they would have you call me with the PASSWORD that will allow me to log in. My phone number is 336-200-2068. Thank you!

Hi Thunderbird updated itself to 102.1(and now 102.1.1) and it lost 2 of my mailboxes or at least the inboxes. I have tried repair folder in the preferences for each inbox. The inboxes are greyed out. The location in the preferences, imap://driver_al%40*********@pcluster02.stablehost.com/INBOX, takes me now where or at least I can not find it. It is does not even seem like it is checking for new mail in those boxes.

I have a total of 11 mailboxes of mixed imap and pop. Only 2 seem to be effected both imap. I have looked in the profiles folder but do not seem to find them there as the folder names do not match the mailbox names..