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Unable to send emails through SMTP anymore

Hi, I have been unable to send emails with SMTP for the last couple of days, although it previously worked without problems. System: macOS 10.14 SMTP Settings: Server: sm… (read more)

Hi,

I have been unable to send emails with SMTP for the last couple of days, although it previously worked without problems.

System: macOS 10.14

SMTP Settings: Server: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication Method: OAuth2 Username: full email address

When sending an email, I get a "Login to account XXX failed. Login to server smtp.office365.com with username YYY failed".

Things I have already tried: (1) if I try to send email directly from Outlook, it works. (2) removing the SMTP server in TB and adding it again didn't work. (3) removing saved passwords in TB: if I go to Preferences -> Privacy -> Saved passwords, there is one line only:

oauth://login.microsoftonline.com (https://outlook.office365.com/IMAP.AccessAsUser.All https://outlook.office365.com/POP.AccessAsUser.All https://outlook.office365.com/SMTP.Send offline_access)

Removing that line and restarting TB will result in a popup taking me to institutional login, where I enter my email and pwd. I login without problems, but I still get the same error.

IMAP is working fine, so I am a bit unsure what the issue might be. I am not sure if SMTP passwords are stored somewhere else and that is creating problems, or if my prefs.js file is somehow corrupted (nothing obvious I could tell by reading it).

Any help is greatly appreciated, thanks in advance.

Jose

Asked by cleme_jaist 13 hours ago

Last reply by cleme_jaist 7 hours ago

Thunderbird just deleted all of my profiles. That's not good. There's nothing in the recycle bin. Is there any hope?

Literally the subject line says it all. I was trying to create a new profile (I already had about 7-8) It seemed to work but when I went to the new profile, it listed em… (read more)

Literally the subject line says it all. I was trying to create a new profile (I already had about 7-8) It seemed to work but when I went to the new profile, it listed emails from a different profile. So I deleted that 'new' profile to start over. It froze up, and when it came back ALL of my profiles had been deleted. And there's nothing in ..../roaming/thunderbird/profiles. There's also nothing in the recycle bin.

This is very bad. Years and years of emails, contacts, etc.

The best part, of course, is that if you answer this post - it goes to an old email address of mine, which doesn't exist.

Fun times

Asked by wigglytoes1 14 hours ago

TB 91.3.2, IMAP, Draft message to/cc/bcc area content is not saved and is instead deleted.

Hi, Recently I moved from Thunderbird 52.9.1 > Thunderbird 9* OSX 10.14.6, and now with noticed, that when I create new message, and add some info to or cc or bcc are… (read more)

Hi,

Recently I moved from Thunderbird 52.9.1 > Thunderbird 9* OSX 10.14.6, and now with noticed, that when I create new message, and add some info to or cc or bcc area, then after saving this message, the to or cc or bcc content is deleted.

Why and how to fix it?

Screenshots added.

Asked by ksuuk 21 hours ago

message filter log

Why does the filter log not specify the criterion used to filter, I wonder? A message filter may have any number of criteria like: Body contains Thunderbird Why do… (read more)

Why does the filter log not specify the criterion used to filter, I wonder? A message filter may have any number of criteria like:

Body contains Thunderbird

Why does the filter log not specify which of the criteria was applied? If there were, say, 20+ criteria, this would seem to be highly informative in filter development by users.

It seems like such a basic oversight, that would take almost a willful effort to overlook it, especially over so many versions of Thunderbird. I am not trying to tell you how to do your job or anything, but for a professional organization this feels a bit weird to me.

Asked by p_gershon 1 day ago

thunderbird new versionwhy in the new thunderbird version, there is no green, fast option to print the current page ??? this is a basic option that has been available FOREVER! :(

Why in the new thunderbird version, there is no green, fast option to print the current page ??? This is a basic option that has been available FOREVER! :( - - - … (read more)

Why in the new thunderbird version, there is no green, fast option to print the current page ??? This is a basic option that has been available FOREVER! :(

- - -

Asked by sebastiansenator 1 day ago

Last reply by sebastiansenator 1 day ago

Thunderbird date shows in military time

In Thunderbird, the date column has started using military time (1 through 24) rather than 1 through 12 AM and PM. How do I change it to 1 through 12 AM and PM? Thank you… (read more)

In Thunderbird, the date column has started using military time (1 through 24) rather than 1 through 12 AM and PM.

How do I change it to 1 through 12 AM and PM?

Thank you.

Asked by swolh 1 day ago

Thunderbird indicates no mail in Inbox and all new mail downloaded from server is moved to the Trash folder.

I am running Thunderbird 91.3.1 on a Mac Pro Big Sur version 11.6.1. I recently went on vacation and completely shut down my Mac Pro. While traveling I accessed email via… (read more)

I am running Thunderbird 91.3.1 on a Mac Pro Big Sur version 11.6.1. I recently went on vacation and completely shut down my Mac Pro. While traveling I accessed email via webmail (charter.net), deleted some, left others in inbox to be dealt with after return, and reviewed Spam folder to identify non-spam and delete true spam. Upon booting up the system upon return and starting Thunderbird 5 of my accounts downloaded messages from the server and placed them in the respective email account Inboxes. However for one account Thunderbird will give a "No new messages" comment when clicking on the mail account and clicking Get Messages. The Inbox remains empty. In discussing the issue with my service provider we discovered that the messages were being downloaded directly to the Trash folder where all of the other saved emails in the Inbox were also found. There have been no software updates to the operating system installed upon restart after returning from vacation. I'm at a loss on where to turn next. Any help will be appreciated.

Asked by samccarver 1 day ago

Can I create an online backup of the Thunderbird Folder on Mac?

Dear Mozilla/Thunderbird! I´m grateful for the existence of Thunderbird - it has been my e-mail application on different Macs for More than a decade. My question is simpl… (read more)

Dear Mozilla/Thunderbird!

I´m grateful for the existence of Thunderbird - it has been my e-mail application on different Macs for More than a decade.

My question is simple: How can I create an online backup solution for the "Thunderbird Folder" on my Mac without using iCloud?

I don't fancy iCloud and have another online backup service for all my stuff on my MacBook Pro, but I would very much like to be able to keep a continuously online backup of all my Thunderbird data/folders as well. As for now I frequently create a back up manually copying the "Thunderbird Folder" from "Library" and upload it in a cloud service, but I would love to automatisise this, if possible. I'm talking of the Thunderbird Folder, that I access in Finder pressing down the Option key and clicking on "Go" in the Finder menu bar at the same time - this reveals the "hidden" Library folder on my Mac where the entire Thunderbird folder lies. Currently this folder is 45GB on my Mac as I have e-mails including attachments from the last 15 years saved here - from a variety of e-mail accounts of which several are no longer active. I simple use my Thunderbird as an "archive" where I can find all my dialogues from all times - including my current e-mail communication which is set up as IMAP.

As I understand it, I cannot move this "Thunderbird" folder away from the hidden Library - but can I somehow make this folder upload to a cloud automatically - maybe dropbox?

Very best regards, Ras

Asked by ras8 1 day ago

Thunderbird Opening Message

Recently everytime I open Thunderbird I get the attached notification. However, Thunderbird is already designated as my default email. When I click on "OK" Thunderbird op… (read more)

Recently everytime I open Thunderbird I get the attached notification. However, Thunderbird is already designated as my default email. When I click on "OK" Thunderbird opens up and works fine. Any ideas why it does this?

Asked by pm19 1 day ago

messages immediately disappear from my inbox and then they disappear from my server

I have used Thunderbird for over 10 years with just s few problems. Recently I had to update my account settings when our local service provider was sold. I got help fr… (read more)

I have used Thunderbird for over 10 years with just s few problems. Recently I had to update my account settings when our local service provider was sold. I got help from the company and everything worked fine for a week and then I started having problems. It seems Thunderbird deletes my messages even before they get off the server. Sometimes I can get messages downloaded from the server and sometimes only some of them. The messages immediately disappear from my inbox and then they disappear from my server as well so I can't even check my webmail site for messages. I have looked in server settings to try to find someplace that will let me set a time for which to delete messages but I can't find anything in the thunderbird site to do that. What do you suggest?

Asked by sdmiel 2 days ago

Whitespaces in Thunderbird filter rules

How do I enter whitespaces in Thunderbird filter rules, e.g. Body Contains "Hello Dear." I have tried the following: Hello Dear. "Hello Dear." 'Hello Dear.' None work.… (read more)

How do I enter whitespaces in Thunderbird filter rules, e.g.

Body Contains "Hello Dear."

I have tried the following:

Hello Dear. "Hello Dear." 'Hello Dear.'

None work. If I delete the whitespace then test the rule it works fine.

I am using Tbird 78.14.0 on Ubuntu 21.04.

This seems a very basic question. Needless to say there is no answer on line.

Thanks.

Asked by p_gershon 4 days ago

Last reply by p_gershon 2 days ago

I completely lost my settings, all my e-mails boxes in Thunderbird

I am using Windows 7. I am using Thunderbird for years. I have about 30GB of data and, while initializing my PC, Thunderbird suddenly ask me to create an account ! I trie… (read more)

I am using Windows 7. I am using Thunderbird for years. I have about 30GB of data and, while initializing my PC, Thunderbird suddenly ask me to create an account ! I tried to find similar problems and did try a few of the solutions proposed but could not succeed ! How to fix it and get back all my settings and data ?

Asked by rch70 3 days ago

Last reply by rch70 2 days ago

Mozilla v95.0b5 (64-bit Address book - Unable to add new contacts

I just went to add a new contact to the Address book in my installation of Mozilla v95.0b5 (64-bit) and discovered that the "New Contact" button that I would normally sel… (read more)

I just went to add a new contact to the Address book in my installation of Mozilla v95.0b5 (64-bit) and discovered that the "New Contact" button that I would normally select to initiate the process is displayed in a light grey color (as shown in the attached screen capture) and is unresponsive.

What do I need to do in order to restore the ability to add new contacts?

Asked by LKMcMillen 2 days ago

Permanently delete messages by a rule?

My situation is that I'm receiving around 50-100 spam a day to different accounts. And there's the false classification problem on top of it. So I'd like to set up rules … (read more)

My situation is that I'm receiving around 50-100 spam a day to different accounts. And there's the false classification problem on top of it.

So I'd like to set up rules that weeds out the spam folder - to some extent. Eg anything sent form a .ru address (plenty of those) can be deleted immediately. And I do NOT want to keep these in the trash either.

I know it's not directly possible (hello missing feature) but would the retention rules just maybe delete the if these were sorted into another (say 'russianJunk') folder? Or is the retention policy just another 'move' type operation (i.e. move to trash, not delete)?

Thanks

Asked by ysu 3 days ago

Last reply by ysu 2 days ago

Thunderbird and google enforced 2 step verification from Nov 9

Seems Google is forcing everyone to switch to 2 step verification from Nov 9. This is causing me a major headache. I am now really confused!!! I have several google acc… (read more)

Seems Google is forcing everyone to switch to 2 step verification from Nov 9. This is causing me a major headache. I am now really confused!!! I have several google accounts linked to Thunderbird - what does this mean for me? What -if anything - will I have to change in Thunderbird? Will I have to do this every time I check my email? I have one of the accounts on my mobile - others are linked to different mobile numbers. I really don't want to download the google app or associate some of them with mobile numbers....

(Not as dodgy as that sounds....google contacts has a tendency to share contacts between devices/accounts. I now use the Firefox addon multi-account containers before it was a nightmare!).

I don't want people's email addresses in my phone contacts -so I have a gmail account just to back up my phone contacts.  Also the small charity I work for has a shared gmail account and  for the same reason a mobile phone backup account with no email ...as the phone is shared and not password protected- then I have a couple of other email addresses for the charity - for things that are private or for special events eg event registrations -otherwise our inbox gets clogged -even with filters in place!  )     

I am now actively looking for a web based alternative to Gmail (not outlook/.hotmail -I already have those which forward to a single gmail) ...and trying to work out how the 2step verification is going to work for our shared gmail account (s). I'm really not happy about this!!!

Asked by lucky67 4 weeks ago

Last reply by lucky67 2 days ago

Thunderbird address book

Hello, could we have contact groups in Thunderbird's address book? My android phone has possibility to add group name and add there some contacts. Now, when I'm synchron… (read more)

Hello, could we have contact groups in Thunderbird's address book? My android phone has possibility to add group name and add there some contacts. Now, when I'm synchronizing with Thunderbird with MyPhoneExplorer, there's no groups in contact cards. More, there's no possibility to add a contact group or contact category in Thunderbird. This is very fundamental thing.

Second, can we add categories colours? Or add tags to contacts?

Why there's no possibility to colorize e-mail accounts fields?

Thank you for reply in advance, Mike

Asked by Miodek 2 days ago

Junk Folders in All Thunderbird Email Accounts

I use Thunderbird for 4 different email address accounts. Charter.net is my service provider. When I set up each email address there are a number of folders added to ea… (read more)

I use Thunderbird for 4 different email address accounts. Charter.net is my service provider. When I set up each email address there are a number of folders added to each T-Bird account. Thunderbird has always added a folder "Junk" which is what I use to put my spam and junk mail into when scanned by T-Bird as Junk as well as items I determine to be junk. In the past couple of years I have had a folder added to each account labeled "Junk Mail" (not just 'junk'). I assumed it had been place there by Charter/Spectrum. Now I find that everyday when I receive a weather report it is put into the "Junk Mail" folder. It is not marked as "Junk" by either T-Bird or Spectrum. No matter what I do I can't stop it from going into the "Junk" folder. I have scoured the Spectrum email page looking for an answer. I put the email address into an "allow this address" box. I have checked T-Bird and Spectrum and can't find an answer as to who put the added folder "Junk Mail" into all my account lists and how to remove an email that constantly ends up in that folder. I doubt this is a Thunderbird issue but thought I would ask if anyone else has this problem and is it a Charter issue? Thank you and Merry Hollidays! John

Asked by Truey 2 days ago

Moving emails with "mark as deleted"

I set the option "mark as deleted" under "server settings" for all my accounts. For one of my accounts, if I move an email with TB60 (Linux, Cyrus IMAP) it is marked as … (read more)

I set the option "mark as deleted" under "server settings" for all my accounts.

For one of my accounts, if I move an email with TB60 (Linux, Cyrus IMAP) it is marked as deleted, but does not disappear from the original folder (I have just checked this). Under TB91 the email disappears from the folder as if it has been auto-compacted. I think TB68 behaves as TB60, but I cannot remember/test TB71. Is there a setting I can use to recover the old behaviour?

Thanks for any help.

Asked by Stephen J. Cowley 3 days ago

Last reply by Stephen J. Cowley 2 days ago

text color

Hi, On a mac, Thunderbird 91.3.1 selection of color for text is awkward. There is the Choose a color box and then another color picker. Other software have a selection of… (read more)

Hi, On a mac, Thunderbird 91.3.1 selection of color for text is awkward. There is the Choose a color box and then another color picker. Other software have a selection of colour straight with the first click. Is there a way to prevent that other color picker to show up? and have a straight color choice with clicking on the color icon on the top of the email window? If not how can make a suggestion to TB programmers? Thank you

Asked by Swaasje 2 days ago