Showing questions tagged: Show all questions

Thunderbird will not open messages

This is what Thunderbird keeps saying. Sending of password for user llkm3 did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try ag… (read more)

This is what Thunderbird keeps saying.

Sending of password for user llkm3 did not succeed. Mail server pop.verizon.net responded: [SYS/TEMP] Server error - Please try again later.

Then this: Login to server pop.verizon.net with username llkm3 failed.

I try again later and it still does not bring my messages from aol.com

Laurie

Asked by llkm3 6 hours ago

Last reply by sfhowes 5 hours ago

Thunderbird profiles backup

I have an AOL email account converted from verizon and due to some changes AOL made i had to setup a new account. i found some instructions and unfortunately backed up ap… (read more)

I have an AOL email account converted from verizon and due to some changes AOL made i had to setup a new account. i found some instructions and unfortunately backed up appdata/local/thunderbird/profiles/XXXXXXX.default instead of roaming/thunderbird/profiles/xxxxxxx.default. I then created a new profile in thunderbird which created a new account without my email history. I then restored the local saved xxxxxxx.default but it did not bring over history and that is now gone at AOL too. Can i do anything with that local xxxxxxx.default file to bring back my history?

Asked by pforker 13 hours ago

Last reply by david 9 hours ago

Cannot open attached .mp3, .mp4 or .mov files

Cannot open MP3 MP4 or MOV Unchecked hardware acceleration. Did not help Uninstalled and reinstall Thunderbird. Did not help (I did not completely uninstall everything ju… (read more)

Cannot open MP3 MP4 or MOV

Unchecked hardware acceleration. Did not help

Uninstalled and reinstall Thunderbird. Did not help (I did not completely uninstall everything just used uninstall in Windows)

Opened on troubleshoot mode. Did not help

I am using VLC Player, tested to see if the file would open if I downloaded it. It does

Deleted the "Action" and then made VLC Player open these files again. Did not help

Asked by jshanderuk 1 day ago

Last reply by sfhowes 10 hours ago

lost emails

Hi, Thunderbird did an automatic update yesterday, I have now lost all emails from August to yesterday (December), some had some important information in them which I nee… (read more)

Hi, Thunderbird did an automatic update yesterday, I have now lost all emails from August to yesterday (December), some had some important information in them which I need. Any idea on how I get them back. I did another update today to 91.4 in the hope the lost emails would 'come back' but sadly not so. Any help would be greatly appreciated. Many thanks

Asked by chopper542 1 month ago

Last reply by admin1103 11 hours ago

email

I'm attempting to send an emai in Tunderbird l to several of my clients but I need to know how I can separate the individual emails on the address line. Do I use a comma,… (read more)

I'm attempting to send an emai in Tunderbird l to several of my clients but I need to know how I can separate the individual emails on the address line. Do I use a comma, semi colon or some other method. Nothing seems to work. I keep getting a message that indicates my email was not sent and was undeliverable. Thank you, E Starniri

Asked by estar1 11 hours ago

Last reply by david 11 hours ago

Lost thunderbird access

I have suddenly lost my access to Thunderbird. I am a donor and would like a fix. I have tried downloading the newest version but I keep getting a message that Thunderbi… (read more)

I have suddenly lost my access to Thunderbird. I am a donor and would like a fix. I have tried downloading the newest version but I keep getting a message that Thunderbird cannot be accessed and to try again.

Asked by Denise 11 hours ago

Last reply by david 11 hours ago

How do I keep messages "unread" until I have opened them in Thunderbird 91

Since I installed THUNDERBIRD 91.5 I have the issue that new emails are marked as "read" (not in bolt letters) before I even open the new mail. On the other hand if I ma… (read more)

Since I installed THUNDERBIRD 91.5 I have the issue that new emails are marked as "read" (not in bolt letters) before I even open the new mail. On the other hand if I mark the mail as "unread" it will stay that way forever, if necessary and that's the way new mail should be. I've been using Thunderbird for over 20 years and never had an issue like this and I can't find a setting that would change that. Any Idea ? Thanks

Asked by cllu 2 days ago

Last reply by cll1953 11 hours ago

Attachments in sending an email

Hi there, I am having an issue with attachments when sending an email. I am able to attach a document perfectly to the email. However, if i try and view the attached do… (read more)

Hi there,

I am having an issue with attachments when sending an email.

I am able to attach a document perfectly to the email. However, if i try and view the attached document all i see are blank pages.

When i send the mail, the person receiving the mail can see the attachment perfectly. My issue is when i am proofreading my mail as i cant view the attachment as highlighted above.

Any help?

Thanks,

Asked by sonnenberg 1 day ago

Last reply by Matt 1 day ago

Emails not auto-download in Thunderbird at start up

since updating to 91.5.1 on start up my emails do not get delivered to me automatically. I do have the setting set up so they should arrive. However if I click on the g… (read more)

since updating to 91.5.1 on start up my emails do not get delivered to me automatically. I do have the setting set up so they should arrive. However if I click on the get messages icon, they come.

Asked by manderley3 1 day ago

Last reply by sfhowes 1 day ago

Cannot receive email on Thunderbird since January 5, 2022

My my business/personal email on verizon.net stopped on Jan 5, 2022 on Win-10 Thunderbird and iPhone Mail. Verizon.net is hosted by AOL & Yahoo, and I CAN see my emai… (read more)

My my business/personal email on verizon.net stopped on Jan 5, 2022 on Win-10 Thunderbird and iPhone Mail. Verizon.net is hosted by AOL & Yahoo, and I CAN see my email on AOL although I'm not an AOL member.

 I've tried everything I can think of to restore service on T-Bird which I have used for a long, long time and really love. But it has its quirks such as not being particularly friendly to those of use for whom "computerese" is a foreign language. And I know I have no hope of fixing anything on my iphone - it's just weird!
 I've been using the AOL workaround for the last three weeks, but that's no long term solution and the AOL tech support might as well be nonexistent. 
 I'd be happy to just start with a fresh install of  T-Bird, but I cannot afford to lose all of the saved folders with emails in them.
 1. Has anyone else had this issue with verizon.net/AOL. If so, did you fix it and, if so, how?
 2. How can I get around losing all my saved email folders if I were to install a fresh copy of T-Bird.

Thank you all. Being old and computer stupid is not all it's cracked up to be..... Rick

Asked by Rick's Firefox 1 day ago

Last reply by sfhowes 1 day ago

TBird Tools Menu: "Run Junk Mail Controls on Filter"?

What is this "Run Junk Mail Controls on Folder" option in my Thunderbird "Tools" menu? Although it has been there for eons, I'm not sure: 1. Where did it come from? 2. Wh… (read more)

What is this "Run Junk Mail Controls on Folder" option in my Thunderbird "Tools" menu? Although it has been there for eons, I'm not sure: 1. Where did it come from? 2. Where is any help for that feature? 3. What, exactly, does it do for me, and how? 4. What are its benefits and or disadvantages (in the latter case, other than running at glacial speed)?

TIA, FRNash

Asked by frnash 2 days ago

Last reply by christ1 1 day ago

Download e-Mail on startup.

Thunderbird 91.5.1, running on Windows 10, does not automatically download e-Mails on startup, in spite of the Server Settings being checked to "Check for new messages at… (read more)

Thunderbird 91.5.1, running on Windows 10, does not automatically download e-Mails on startup, in spite of the Server Settings being checked to "Check for new messages at startup."

Asked by Monrovia91016 1 day ago

Last reply by sfhowes 1 day ago

Thunderbird email

I can't log in to get to my email. Verizon sold the address to AOL and I continued to use Thunderbird with no problems until yesterday when it would no longer get my emai… (read more)

I can't log in to get to my email. Verizon sold the address to AOL and I continued to use Thunderbird with no problems until yesterday when it would no longer get my email from the AOL account.

Can you help?

Asked by gquigley 1 day ago

Last reply by sfhowes 1 day ago

Saving e-Mail

Recent Thunderbird update, 91.5.1 and maybe the previous, when I want to Save and e-Mail, Thunderbird gives an excessive name beginning with the e-Mail Subject, then the … (read more)

Recent Thunderbird update, 91.5.1 and maybe the previous, when I want to Save and e-Mail, Thunderbird gives an excessive name beginning with the e-Mail Subject, then the Sender's EMail Addree, then the Date. For 20-plus years my Netscape e-Mail, and then Thunderbird only gave the Subject as the initial file name. I am very very used to working with the Subject, only. Now I have to go into the e-Mail name and Delete the Sender's EMail Address and the Date. Is there a way to get the program to only save as the Subject line, without having to correct each and every e-Mail I want to save?

Asked by Monrovia91016 1 day ago

Last reply by sfhowes 1 day ago

Adjust detail in column under Name.

The list of Names/Titles/Addresses in the column on the left of my computer screen is in a mess and I need to tidy it up. I also wish to add identification to some Names/… (read more)

The list of Names/Titles/Addresses in the column on the left of my computer screen is in a mess and I need to tidy it up. I also wish to add identification to some Names/Titles/Addresses by embolden or use different colours if possible.

Asked by BML 6 days ago

Last reply by Toad-Hall 1 day ago

Thunderbird 91.5 is much too cumbersome for me to use. How can I go back to an earlier version?

Tell me how to downgrade to a version prior to 91, because I can't figure out how to use this version. It's very intimidating and frustrating. I see some messages in 3 d… (read more)

Tell me how to downgrade to a version prior to 91, because I can't figure out how to use this version. It's very intimidating and frustrating. I see some messages in 3 different places and when I delete a msg from one place it still exists in another. I'm 79 years old and have been a Thunderbird user for many years and I USED TO love it, but that is definitely no longer my feeling about it! I'm now looking for another email app to replace TB on my MacBook Air. If you have any suggestions for an app to replace TB, by all means offer away! Thank you.

Asked by KarenB 2 days ago

Last reply by david 1 day ago