Firefox Support Forum

I want to attach a file and I click on a button (everything works perfectly on Chrome). When I click, in the console I get this error:

(firefox:3264): Gtk-WARNING **: 13:52:46.781: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: L’interface « org.freedesktop.portal.FileChooser » n’existe pas pour l’objet à l’emplacement /org/freedesktop/portal/desktop

Of course, nothing happens when I click. I have Ubuntu 22.04 and apparently Firefox in installed with snap, and I have this problem since snap is used to install Firefox.

If it's useful:

snap list Nom Version Révision Suivi Éditeur Notes bare 1.0 5 latest/stable canonical✓ base code b3e4e68a 129 latest/stable vscode✓ classic core 16-2.58.3 14946 latest/stable canonical✓ core core18 20230503 2751 latest/stable canonical✓ base core20 20230503 1891 latest/stable canonical✓ base core22 20230503 634 latest/stable canonical✓ base firefox 113.0.2-1 2710 latest/stable mozilla✓ - gnome-3-38-2004 0+git.6f39565 140 latest/stable/… canonical✓ - gnome-42-2204 0+git.587e965 102 latest/stable canonical✓ - gtk-common-themes 0.1-81-g442e511 1535 latest/stable/… canonical✓ - snap-store 41.3-71-g709398e 959 latest/stable/… canonical✓ - snapd 2.59.2 19122 latest/stable canonical✓ snapd snapd-desktop-integration 0.9 83 latest/stable/… canonical✓ -

This message is the last I'm writing before I definitely move to Chrome. I hope I'll get the help I couldn't find on other places (I saw a lot of answers telling to deactivate snap, adding a ppa or some solutions like these).

On my new PC build I'm seeing a ton of instability with Firefox. It can go hours without issue, then have tabs crash 3 times in an hour. I've slowly trimmed down the plugins I'm using, with no change. I'm also using these same plugins on my 2nd PC without any issue. I'll just be sitting there, not even touching firefox for a long period of time, and it will have tabs crash.

Other browsers (Edge, Opera GX) aren't presenting the same issue under similar use. I've run a Memtest and seen no issues, although I'm curious if my Asus board is being problematic alongside recent reports. Its quite stable with gaming and Adobe suite, so I think I'm clear.

I've found no additional driver, windows, or security updates. Windows Security scan finds nothing.

Hardware info: 13900K in Asus Z790 ROG Maximus Hero, 4090 FE, 64GB DDR5 (6400 XMP). Hooked up via 2.5G ethernet to 2.5 Gbps fiber.

Here's an array of crash reports: bp-655ac391-42a9-495f-aa44-fc21e0230528 bp-6ad77abc-0373-49b8-aae2-cc7d40230528 bp-65a453e5-4044-4cc5-8a44-5ae880230528 bp-cf346528-03d1-45aa-b0cb-0aa330230528 bp-d6df2a85-a9b9-4867-bc13-acb390230528 bp-73d54723-344c-497f-8614-1241f0230528 bp-b46f5d61-fa4a-473b-b01c-c6e0a0230528 bp-f4494a81-6566-475e-9499-097ee0230528 bp-7150ead3-434a-42bc-81c7-0000e0230528 bp-c363aead-9dd3-4b56-b602-d50180230528 bp-0d4c9401-77d3-4eca-97fc-5923f0230528 bp-6d93a733-da2f-49b4-867d-a0c8e0230528 bp-4f6fd810-a2fb-4194-99e2-dd7f50230528 bp-a4d9e2f5-f4e3-498b-8ee1-2facc0230527 bp-a6a673d3-85dc-4673-a2ed-f58680230526

Summary: Firefox fails to load many sites, and some will kill the entire browser.

I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I originally had trouble with tab/window dragging operations causing the entire desktop to crash.

Removing the snap and installing from the Firefox maintained PPA fixed this issue, but a number of others remain. (Detail on this part over here on the ubuntu forums if interested)

Now many google sites simply show the loading error for ever and never recover. Some URLS can kill the browser completely. For example, this one from the Mozilla website: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load The error message is attached.

I am happy to perform more tests and provide more diagnostic if it will help. That same URL works fine from the chromium browser on the same desktop systems,as does every other site I've had issues with.

System details: Ubuntu 23.04 64 bit Firefox 113.0.2 Intel_R_ Client Systems NUC7i7BNH (Intel® Core™ i7-7567U) Intel® Iris® Plus Graphics 650 (Kaby Lake GT3e) (KBL GT3) Gnome 44.0 Wayland WS

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone, but the entire system. I use several apps and run several processes that require great compute resources, often simultaneously. I have narrowed the cause of frequent system crashes to Firefox alone; the system rarely crashes when I use other resource-heavy apps. Due to this, I have to restart my system several times a day.

Before this problem arose, I would use multiple tabs (including YouTube, often 10+, close to 20) and multiple windows (2+). Such usage very rarely caused crashes, which is why it is surprising that Firefox now causes the entire system to simply hang sometimes with as low as 3-4 tabs.

I have disabled Hardware Acceleration, refreshed Firefox, even tried disabling WebGL. I also tested it after removing all add-ons, but it still didn't help (I use only 2 add-ons: a simple wide-spectrum ad-blocker and an EPUB reader). Even in troubleshoot mode, Firefox will cause my system to heat up, although it takes some more effort to crash in this case. I use one of the standard themes, so it could not have been the problem.

Many people report Firefox crashes, but in my case, Firefox causes my entire system to crash. How do I fix this issue? Thank you in advance.

Games on PCH.com are not loading since I downloaded the last update about two days ago. Help me by showing me how to delete it or tell me how to fix this please.

Firefox uses around 1 to 2GB of RAM and around 25% of the CPU with just around 10 tabs open along with a YouTube video. A chromium based browser on the same system and the same tabs open uses around 400MB of RAM and around 10% of the CPU. Safari with the same tabs is even more efficient

I have tested this with safe mode, on another system with the same hardware but couldn't find what's causing the problem. I have uninstalled all dynamic themes as well.

Firefox does not use this kind of resources on windows or linux but uses something more close to chromium numbers (tested on a desktop PC, AMD Ryzen 3 3200G)

While I do not expect Safari levels of optimization, this problem only arising on Apple Silicon Macs is a problem worth solving. This is the only thing that's keeping me from using firefox as a daily driver and supporting the open web.

When I am watching a youtube video the video sometimes freeze but the audio continues to play, I tried clearing the cache but that doesn't fix the. Please tell me how to fix this problem

I have Yahoo Mail+ and Gmail open in tabs (as well as MyYahoo, Yahoo Financial and Google Calendar) and both email systems intermittently declare they lose internet access. Sometimes they will continue to show current emails and sometimes not. I also have a second instance of Firefox running with MyYahoo and Start.me. All other apps on Windows 10 retain internet access as well as other non email tabs within Firefox. This does NOT happen with Chrome and the instances have increased in frequency so that I may have to switch back to using the Chrome browser. I test websites and need immediate access to email responses. I am willing to provide debug information, but don't know what or how I should report this condition. Until I get feedback I will be forced to utilize Chrome or (gasp - Edge) as my browser. I am using a Windows 10 system on an Device name Asus ROG Zephyrus Duo 15 GX550 Processor Intel(R) Core(TM) i9-10980HK CPU @ 2.40GHz 3.10 GHz Installed RAM 32.0 GB (31.8 GB usable) System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points

Please help me.

Oldman who knows archaic languages like Autocoder and IBM BAL 360 and Cobol

Up to 10 minutes ago I was able to access my own website and my own blog. Now all of a sudden I get told that there is a problem and it is a security issue blah. This is obviously nonsense as I have three other browser and they can all reach my own website and my website sever (dashboard) which is with a reputable company that scans my website regularly and has all the correct certificates etc. It is very annoying because up to 10 minutes ago I was using it no problem. I cleared the cache and reloaded. Same problem.

The problem is YOUR BROWSER. I had this once before with a bank and with a govt website. Suddenly they stopped loading. I had to switch to different browsers for particular sites. Months later after your updates they work again.

Please fix your problems. You should do better. Firefox is starting to fall behind. Too many errors.

Firefox stopped opening Amazon, Youtube and others. This started after the last update of windows and Firefox. I have spent the last 2 days trying to find answers on the help page but nothing seems to work.

This is the error message.

             Secure Connection Failed
            An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR
            Error code: PR_END_OF_FILE_ERROR
            The page you are trying to view cannot be shown because the authenticity of the received data                       could not be verified.
            Please contact the website owners to inform them of this problem.

I can open these websites in edge.

Also, I am not very knowledgeable in computer programing so please make any questions or suggestion as basic as possible. Thank you.

Hi Firefox won't stick to the taskbar after a reboot of the pc. And it is also showing that it likes that it is install even after a totally clean re-installation of it.

Surfchex cams won't load on Firefox on iMac. I've changed settings to allow popups and video playback on the Surfchex site. They still won't load. Working on my phone and while using Chrome on iMac. Other live cams will play. Strange issue with Surfchex.com. Help please.

When I try to upload a file through Google chat, Firefox crashes on the image preview of a file that is selected. When I restart Firefox, it uploads fine on the first attempt. If I continue to upload images, Firefox crashes again. This has been happening over the past few weeks. I'm using a mac desktop and Firefox version 113.0.1 - is there a way to disable the image preview when uploading files? Thanks in advance.

Cuando maniobro un poco con Google Maps (acercar o alejar el mapa, sobre todo, pero también simplemente moviéndolo) se me cuelga; no Firefox: todo el sistema, tengo que reinicializar la máquina, porque no me funcionan ni el ratón, ni el teclado. Y eso me ocurre desde hace mucho tiempo -quizá dos o tres años-, no es de ahora.

Mantengo siempre actualizado el sistema operativo (Linux, ahora Mint, pero hasta hace un año fue Ubuntu; si bien Mint está basado en Ubuntu) y Firefox. Ya no sé qué hacer: me resisto sustituir Firefox por Chrome; llevo muchos años, prácticamente desde que existe, usando Firefox y siempre me ha dado un resultado estupendo, pero esto de Google Maps me amarga la existencia. He intentado utilizar Open Street Map, pero ni de lejos tiene la funcionalidad de Google Maps.

¿A alguien más le sucede esto? ¿Alguna solución?

For Windows version 10.0.19045 Build 19045 If using Firefox Version 113.0.1 (64-bit) in Windows 10 and in the following state:

 Firefox is open and window is maximized.
 Firefox Full Screen is toggled OFF.
 Windows taskbar setting "Automatically hide the taskbar in desktop mode" is toggled ON.

Then the Windows taskbar will not display when the cursor is place at the bottom of the monitor screen. If the Windows taskbar setting "Automatically hide the taskbar in desktop mode" is toggled OFF. Then the Windows taskbar will also not display. Changing the ON/OFF state of any other Windows taskbar display setting in any combination does not fix the failure.

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

Since the task limit option seems to have been obliterated? I believe the many more "programs" and the events they create for windows to handle is causing all sorts of virtual memory problems. Changing win10 advanced system settings from performance for programs to background services seems to have restored Firefox performance in my case, see: 10 advanced system settings win10 advanced system settings performance programs vs background services Is there an about:config option that would allow one to achieve the same "programs" limiting option as before? This laptop has 16 gig of memory and I used to successfully have even better Firefox performance with windows virtual memory turned off, but eventually I would get crashes. I can understand why Firefox was modified in a way to better localize the source of crashes, but in my case it has degraded performance. Thanks Mozilla for a great product I have valued for years!!!!