
2 inboxes
I have transferred TB from a win7 to a win10 computer. I had to manually edit the profile.ini file, it mainly installed on C: drive, I needed D: drive. TB works, I can send/receive emails. However I have 2 Inboxes, both being updated using POP account. I only want one global inbox. I suspect the changes I made to the profile.inio file are wrong. Anyone know what I have done wrong? Screenshot of problem attached. I have asked on "emails" part of this forum, but no reply. Can anyone hear help? Regards Alan
選ばれた解決策
Hi, I took a risk and didn't back-up, but found out how to delete the second account without significant emails. It left me with 2 x deleted and outboxes (see screen shot), but I can live with that. Couldn't see how to delete them. At least I am not hitting my ISP twice to collect the same emails. Thank you very much for your help. It really is appreciated. Kind regards, Alan
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That looks like the same account twice. Is it?
Also, please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button ≡, then select Help > Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.
この投稿は christ1 により
Hi, Thank you for your reply, I think you are correct - same account twice. Cut and past below. I had to trim the end of the post, too long for system. Application Basics
Name: Thunderbird Version: 102.6.1 Build ID: 20221219215418 Distribution ID:
Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.6.1 OS: Windows_NT 10.0 19045 OS Theme:
Launcher Process: Enabled Multiprocess Windows: 0/0 Fission Windows: 0/0 Enabled by default Remote Processes: 3 Enterprise Policies: Inactive Google Location Service Key: Missing Google Safebrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Memory Size (RAM): 15.9 GB Disk Space Available: 1,676 GB
Mail and News Accounts account1: INCOMING: account1, , (pop3) pop3.zen.co.uk:110, 0, passwordCleartext OUTGOING: , mail.zen.co.uk:587, alwaysSTARTTLS, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
account3: INCOMING: account3, , (pop3) pop3.zen.co.uk:110, 0, passwordCleartext OUTGOING: , mail.zen.co.uk:587, alwaysSTARTTLS, passwordCleartext, true
Calendar Settings
Home
Name Value
Name: Type: storage Disabled: Username: URI: Refresh Interval: Read-only: Suppress Alarms: Cache Enabled: iMIP Identity: id1 iMIP Disabled: iMIP Account: Organiser Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: true Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported:
URI: Refresh Interval: Read-only: Suppress Alarms: Cache Enabled: iMIP Identity: id1 iMIP Disabled: iMIP Account: Organiser Id: Force Email Scheduling: Popup Alarms Supported: Alarms on Invitation Supported: Max Alarms Per Event: Attachment Supported: Max Categories: Privacy State Supported: Priority Supported: true Event Supported: Task Supported: Local Time Supported: UTC/GMT Supported: Auto-Scheduling Supported:
Crash Reports for the Last 3 Days
Remote Processes
Type: Count
Web Content: 1 / 8 Extension: 1 GPU: 1
Add-ons
Name Type Version Enabled ID
Amazon.co.uk extension 1.1 true amazon@search.mozilla.org
Bing extension 1.0 true bing@search.mozilla.org
Chambers (UK) extension 1.0 true chambers-en-GB@search.mozilla.org
DuckDuckGo extension 1.0 true ddg@search.mozilla.org
Google extension 1.0 true google@search.mozilla.org
Grammar & Spell Checker — LanguageTool extension 6.0.5 true languagetool-mailextension@languagetool.org
Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org
Security Software
Type: Name
Antivirus: Avast Antivirus Antispyware: Firewall: Windows Firewall
Graphics
Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
They look the same in Troubleshooting Information as well. I have no idea how you managed to create two identical accounts.
First off all, create a full backup of your Thunderbird profile. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile
Then check which of the two accounts has your email history. The newer one should have no email history, but only a few messages which were received by in both. If so, I'd just delete the newer account.
選ばれた解決策
Hi, I took a risk and didn't back-up, but found out how to delete the second account without significant emails. It left me with 2 x deleted and outboxes (see screen shot), but I can live with that. Couldn't see how to delete them. At least I am not hitting my ISP twice to collect the same emails. Thank you very much for your help. It really is appreciated. Kind regards, Alan
It left me with 2 x deleted and outboxes (see screen shot)
The Local Folders account is always there. If you don't use it, just leave it alone. However, you also created a nested 'Local Folders' folder underneath the Local Folders account. Assuming there are no messages in that nested 'Local Folders' folder you can probably delete that as well.
Thank you. Alan