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I create an office365 web mail account in thunderbird and all the mail is receiving and sending but in slow
Hi, I create an office 365 web mail account in thunderbird. below is the setting,
IMAP setting Server name: outlook.office365.com port :993 Encryption method: SSL SMTP setting Server name: smtp.office365.com port:587 Encryption method: STARTTLS though it should be TLS
But the incoming mail is very slow. ? what be the reason. Appreciate for the quick response.
with regards Anil Gurung
All Replies (3)
What does "slow" mean?
Have you tried it without anti virus scanning of incoming mail?
Slow means it takes time to download the mails and yes i have scan the mail without using the antivirus.
To diagnose problems with Thunderbird, try one of the following:
- Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
- Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.