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Thank you for submitting your ID. We want to make sure that the only person with access to your Facebook account is you.
Unfortunately, we can't use the ID that you shared to confirm your identity. This might be because your ID photo is:
-Too blurry. -Too dark or not taken in a well-lit room. -Missing the required information. -Not clearly showing the required information. -Taken from a screenshot or a photo-copied ID. -Not properly visible with all four corners in the frame.
This information must be clearly visible on your ID: -Your name. -Your photo. -Your date of birth.
If you don't have an ID, you can use other documents to confirm your identity on Facebook. To learn more about what documents you can send, please visit the Help Centre: https://www.facebook.com/help/159096464162185?ref=cr
Thanks for working with us to get this sorted. Please repeat the same process and upload another photo of your ID, making sure that all the information we need to see is visible.
Thanks, The Facebook Team Facebook Security [Email removed - this is a public forum] Facebook number 8006455057 Facebook password [Password removed - this is a public forum]
Modified by Paul
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This forum is intended for helping users with Mozilla products like Firefox. I'm going to close this thread as off-topic since it is not a subject covered in the support forum. Please see Mozilla Support rules and guidelines.