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Hello,

I'm having an issue sending emails from my GoDaddy business email account, which is part of the Microsoft Office Essentials suite from GoDaddy. Specifically, I'm unable to send emails using the Thunderbird desktop application (version 102.9.0). - I can receive emails without any problem, but when I try to send an email, I receive an error message that says:

"Login to account smtp.office365.com" failed. ? - Login to server smtp.office365.com with username my@email.com failed. Retry | Enter New Password | Cancel"

To provide some context, my SMTP server settings are as follows:

SMTP Server Server Name: smtp.office365.com Port: 587 Connection Security: STARTTLS Authentication Method: Normal Password Username: my@email.com

I contacted GoDaddy support, and they confirmed that my account and email are functioning correctly. However, the problem persists on the Thunderbird desktop application.

I have successfully set up other email accounts in Thunderbird using Gmail, and they are working fine. So, I suspect that the issue is related to my GoDaddy email account and Thunderbird.

I'm posting this message here in the hope that someone can help me resolve this issue on the Thunderbird desktop application. If anyone has any insights or suggestions, I would greatly appreciate it.

Thank you in advance for your help.

Team,

I have an M2 macbook air. On average, Firefox on my Mac uses between 850megs and frequently well over a gig of my system's RAM. I have deleted all of my extensions (this helped a tiny bit), but the issue remains. It is noteworthy that Chrome, which has more windows opened and is used more frequently, only reports RAM usage of 125 megs up to 275 megs. Please help me.

Systems details M2 Macbook Air Ventura 13.3 (the issue remains between several software upgrades) Firefox 111.0.1 version (again, this memory issue remains after many software upgrades)

On many sites, various elements are in a strange font, that I think is "Impact." I have tried a couple things to fix this, but I have not got anything to work. I have noticed that this is only an issue for some elements on every site, and not every single element on every site. My best fix has been to use a "Font Changer" add-on that changes the font of the site back to something readable, but this tends not to work on many embedded webpages and things like that. I am very unsure of what is causing this, or where this font even came from. I have attached an image of a random eBay page where the issue is particularly prevalent, but this happens on most sites.

Thanks in advance for your help! - Benjamin

I upgraded my version from 68 to 102. Everything went great until I went to my address book and it was empty. I has 3 books and all are empty. How do I recover them. I know the abook.mab have my info because when I open it up in notepad I see my info..

I have tried coping the profile to a different location and then importing the address books from the copied profile location. It did bring in the address books names but the address books are stile empty. Help please...

Title + Then login to server pophm.sympatico.ca failed, to either RETRY or enter NEW PASSWORD. I just close that error message as I don't know at all what's going on.

I have been using Thunderbird since its inception ( & Netscape before ) and I have never encountered this nor do I understand why Thunderbird while its up & running all of a sudden NEEDS to have the password !

Thanks in advance.

Gerry

Hello dear Mozilla (or should I say Thunderbird) crew and community,

Some months ago, in December 2022 I think, under Windows 10, my Firefox webbrowser got started whenever I started Thunderbird, showing a request for donation screen. Having enjoyed the benefits of Thunderbird for a long time, I thought it was reasonable to donate. I hoped the screen would disappear after this, but it didn't. I have searched for solutions to get rid of it, because it slows down TB whenever I want to look into my emails. But sofar, without success. The only things I DID find were that I can get rid of the screen under Linux (as a normal user). Under Windows I can start TB 'as Administrator' and then remove the URL (see below) from the settings. But as I recall it, it reappeared after a couple of restarts of TB even in this case. And starting TB as Administrator gives me no access to my emails which are stored under my user account. Removing the URL, by the way, can not be done through the normal settings screens. I had to go to the "hamburger" menu icon and then select Settings, scroll all the way down and then click on the Configuration Editor button. There I found these three related parameters and their values:

app.donation.eoy.url = https//www.thunderbird.net/thunderbird/102.0/eoy/ app.donation.version = 1 app.donation.eoy.version.viewed = 1

My questions:

1) Why can't I remove the URL for the "end-of-year" donation screen as a normal Windows user?

  Every time I delete it, it's back the next time I start TB.
 (for God's sake, it's almost April by now and I DID donate at year's end ;-)

2) The file 'prefs.js' in my user mail profile/directory seems to hold part of my settings, but it states "DO NOT EDIT THIS FILE". Could I define a 'user.js' file to actually circumvent my inability to remove the URL through the Configuration Editor? 3) Or even better: what IS the right way to remove the donation screen in my situation; or put differently: is this an error (f.e. with user rights) in the Windows version of TB not present in the Linux version?

Thank you in advance for your help or suggestions,

Steijn van Essen From i8088 to i7-980X in 25 years and still waiting …

I use Thunderbird POP3 on my PC and iPhone. When I delete a message from my iPhone, it is almost instantly deleted from the server. When I delete a message from my PC, it isn't deleted from the server. I want messages I delete on both PC and iPhone to result in the message being deleted from the server.

In recent versions of thunderbird, I am not able to use the wizard to add my mail account to thunderbird. When I try, I get an error popup saying the ingoing server is already added. It isn't. It is a completely fresh install of thunderbird on a new pc. There are no existing accounts at all in the settings.

My setup: I am using the hosting provider nordicway.dk with my own domain ellenshoej.dk.

The wizard is able to correctly discern most settings, except it gets the username wrong. The username should be the whole emailaddress, but it guesses to only use the username part, in front of the @-sign.

I attach a screenshot of the error popup.

If I go into manual settings and enter the correct username and try again, I still get the same error. (screenshot 2).

Even clicking Advanced configuration (blue link above the buttons) gives the same popup.

The only workaround I have found is to bypass the wizard completely all the way from the start. This can be done by only entering your name and email, then immidiately clicking manual setup and advanced configuration. This creates a blank entry in the settings. (screenshot 3) You can now enter all server settings manually, and then everything will work. But the wizard is completely broken for me.

I’m trying to load firefox(free) on my Mac.

The apple app store

List the following options. purchase, Open Link Pro, OLW,Openly A Link. Is fire fox not free on Apple Mac systems. If it is how do I get it. Rudy Gnekow

Hi people! Ofesad here from Argentina.

I am building my website for my business and I started to create the email accounts for it: info@xxx.com, business@xxx.com, schools@xxx.com, universities@xxx.com, purchases@xxx.com, so on.

So I decided to use Thunderbird to to have'em all in one place.

Yesterday I try'd to set up the the accounts using IMAP. I had several issues and the only solution was to delete them from Thunderbird and set'em up again from scratch. I endup setting up 2 (business and purchases)

Now I am trying to add more and when I try to add the Info account I got an error: "Incoming server already exists". Logicaly since all the accounts are in the same server, the "incoming server" would be the same.

So, I dont know how to proceed or get around it go add all the accounts I need.

Any help would be more than welcome.

Any idea how I can fix issues with the subject and other fields displaying an unreadable font? If I highlight the areas, the font is readable and sometimes it is fine. See attached example - subject line should read: "Use Color-Changing Sequins to Tell Time"

I am trying to access different audio tracks in a video on Firefox, but I am having issues. In order to have the media track button visible in the media player, I enabled media.track.enabled in about:config. However, clicking the button does not reveal a dropdown menu with the different audio tracks like it happens in Chrome. Attached follows a screenshot to illustrate the audio track button I am referencing (headphones icon). Is there another setting I can enable to allow the dropdown to show the tracks?

I am really upset, because the spell check drives me to complete madness!! I am living in Sweden and most of my texts written in Thunderbird are in Swedish. Since some time ago the spell check is set default in English, so when I start typing all is marked with red!! Then I have to change to Swedish, because the English seems to be set as default. How in heck can I change that default setting to Swedish?? Do I need to skip Thunderbird and seek another program??

Thanks to your help I have been able to fix the atrocious yellow banner that would show up in every header of every message : https://support.mozilla.org/en-US/questions/1365394

(If you're a casual reader on the internet looking for a how to on Linux in order to customize the layout with CSS the linked question's last message details the procedure step by step.)

Now there is a brand new red banner taking even more vertical estate that show up under the olde banner.

To which class does this one belong to ? What kink of CSS trickery can I use to either change that one's color or even get rid of it ?