Missing Folders (and the whole account?) after Thunderbird update (now 102.5.1 64-bit)

Starting Thunderbird after a few days, I see none of my folders and in fact my entire email account. Instead I see "Local Folders" and below it "Trash" and "Outbox." Ther… (read more)

Starting Thunderbird after a few days, I see none of my folders and in fact my entire email account. Instead I see "Local Folders" and below it "Trash" and "Outbox." There is no trace of any of my emails in any of my folders or in inbox. I would appreciate any help or insight about what has happened. I believe Thunderbird has updated (to 102.5.1 64-bit), but I am not sure.

Asked by iomidvar 3 days ago

Last reply by iomidvar 4 minutes ago

The WidevineCDM plugin has crashed

I installed Firefox on my new laptop (Same product, Windows 10) and now I keep getting the "The WidevineCDM plugin has crashed" error message on streaming platforms. I ha… (read more)

I installed Firefox on my new laptop (Same product, Windows 10) and now I keep getting the "The WidevineCDM plugin has crashed" error message on streaming platforms. I have reinstalled Firefox, restarted it, cleared my startup cache, and refreshed it to no avail. I have never had this problem before so I am not not sure what could be suddenly causing this problem.

Asked by Shadow of the Raven 18 minutes ago

why there is responsive and delay issue in firefox browser on my website

Hi I have a website which is working fine of chrome and safari browsers but when I open the website on Firefox there are some responsive issue. The website is on paintbal… (read more)

Hi I have a website which is working fine of chrome and safari browsers but when I open the website on Firefox there are some responsive issue. The website is on paintball bestpaintballmaskhub.com I am working on finding the solution but not successful yet. I changed code code also but the issue is still there. Furthermore website load time is also much more in Firefox than other browsers. Please help me in this matter.

Thank you

Asked by hoverboardlabwebsite 22 minutes ago

google password utility

Hi, No matter what I do, a google dialogue box encouraging me to use google for password management, pops up every time I go to a site, new or existant. I've gone into my… (read more)

Hi,

No matter what I do, a google dialogue box encouraging me to use google for password management, pops up every time I go to a site, new or existant.

I've gone into my google account to disable such requests, and, indeed, otherwise use google for nothing....not even search............but they keep coming anyway.

am using ubuntu 20.04, and no other utility or code is giving me this trouble.

I want to stop this dialogue box and eliminate any code in firefox or ubuntu which supports it.....as I have no idea why this box showed up....one day it just started.

Many thanks!

oliver

Asked by olivermaz 9 hours ago

Last reply by olivermaz 22 minutes ago

Support for Google Maps JavaScript API

I am using Virb Edit 5.4.3 ( on a Windows PC) (It works fine on my Apple laptop.) and when I import GPX Metrix I get a message stating "you are using a browser that is no… (read more)

I am using Virb Edit 5.4.3 ( on a Windows PC) (It works fine on my Apple laptop.) and when I import GPX Metrix I get a message stating "you are using a browser that is not supported by the Google Maps JavaScript API. Being an old geezer of 75, I have no idea what that means. Is there a setting in Firefox that I can change to fix that or what? Appreciate the help. Thanks, Robin T. Leeman nibornameel@gmail.com

Asked by nibornameel 25 minutes ago

Move Thunderbird from hard drive to a new computer

I had Thunderbird installed on my old computer which died. Its hard drive is fine so I can connect it to my new computer via USB. I would like to install Thunderbird on… (read more)

I had Thunderbird installed on my old computer which died. Its hard drive is fine so I can connect it to my new computer via USB. I would like to install Thunderbird on my new computer recovering the Thunderbird data from my old hard drive. I would like to include profiles, old email, and settings.

How can I do this?

Thank you so much for any help.

Asked by google2 54 minutes ago

I can't Download any photo from by firefox

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out… (read more)

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

Asked by KUJI8 42 minutes ago

ALternate folder locations

I've been using Thunderbird from day 1. Now I have a hard drive full of old e-mail, including the attachments. I don't want to delete it as the business history is valuab… (read more)

I've been using Thunderbird from day 1. Now I have a hard drive full of old e-mail, including the attachments. I don't want to delete it as the business history is valuable. What I would like to do is to move some folders to an alternate location. I want the folders to still appear in the column on the left and the hierarchy to remain, but they are physically on another drive.

For instance: V {graphic} Inbox

   V {graphic} Vendors
       V {graphic} BobsWelding
       V {graphic} JimsSteelCompany
       V {graphic} JimsSteelCompany_Before1998   (this located on another drive, say d:\e-mail_backup\)
       V {graphic} RalphsFasteners
       V {graphic} GiovannisPizza

Not only would this solve the capacity issue, but would be a convenient means of backing up e-mail in a readily accessible form. I can write a full use case if it would be useful.

Mike

Asked by MonkeyFarmer 48 minutes ago

Debugging content scripts on a temporary extension.

I'm porting a chrome extension to firefox: it clearly loads on the page as I see some of it working. But other things are not happening. There are no errors in either the… (read more)

I'm porting a chrome extension to firefox: it clearly loads on the page as I see some of it working. But other things are not happening. There are no errors in either the page or the background page. So I wanted to set a breakpoint in my content page, and I followed the instruction on this page: https://extensionworkshop.com/documentation/develop/debugging/#debugging-content-scripts Which clearly shows extensions icons in the Sources/Main Thread.

But for me, there are none. The first screenshot is from the page where the extension is loaded no extension is listed, the second is from the background page for the temporary extension.

Asked by stephane.saux 3 days ago

Last reply by stephane.saux 49 minutes ago

Google Drive error message

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. … (read more)

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. I have tried clearing the cache and cookies, checked that javascript was enabled, and making sure cookies were allowed for the site. Nothing has helped.

Asked by heidi 1 day ago

Last reply by heidi 1 day ago

Garbled font issue not solved with other solutions

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference). I already checked the preference setting for allowing web… (read more)

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference).

I already checked the preference setting for allowing websites to select their own fonts. The issue also persists in Troubleshooting mode. I have also used the "Inspect element" tool when this has occurred, also to no avail. I imagine at this point the only real solution is to delete and reinstall Firefox, but I'd love to hear if someone has another solution! Thanks!

Note that text in bold / italics often shows up just fine. I can also copy-paste any of this text and it displays correctly.

Asked by Mitchell Campbell 1 hour ago

Create New filter does not see any mail folders

I am no longer able to create new mail filters. If I have an email and use "Message | Create filter from message" I can set up the filter parameters, but the "Perform fi… (read more)

I am no longer able to create new mail filters. If I have an email and use "Message | Create filter from message" I can set up the filter parameters, but the "Perform filter options" section, if I select "Move message to" or "Copy message to" the destination is greyed out with "no available folders". I have the same situation if I select "Tools | Message Filters" and try to create a new filter.

I've already deleted all my .msf files and let TB recreate them, but that didn't fix it.

Asked by jelabarre59 1 month ago

Last reply by jelabarre59 2 hours ago

Saving emails from "dead" email account

Dear all, One of my email accounts no longer exists, but I would like to keep the emails that are saved in Thunderbird for future reference. How can I delete the account … (read more)

Dear all, One of my email accounts no longer exists, but I would like to keep the emails that are saved in Thunderbird for future reference. How can I delete the account in Thunderbird, or at least stop Thunderbird from attempting to authenticate and load new emails, while saving old emails? Apologies if this question has already been asked, but I was unable to find any help on the subject.

Thank you!

Asked by funnyname 2 hours ago

Console Response not showing HTML - only shows "raw"

In Firefox 107.0.1 64-bit (Windows 10) When looking at the console, the response tab no longer shows rendered HTML code - the response is blank. Only if I select "Raw" ov… (read more)

In Firefox 107.0.1 64-bit (Windows 10)

When looking at the console, the response tab no longer shows rendered HTML code - the response is blank.

Only if I select "Raw" over on the right do I see anything - only code.

Is this new behaviour from Firefox, or have I inadvertently changed an option?

The only way to now see the rendered page is through the "Network" tab.

Please see images.

Asked by Tim 1 day ago

Last reply by Tim 2 hours ago

Removing firefox saved passwords from a PC laptop before sendign in for service but retaining passwords on another device.

I am sending in a new laptop to HP(Windows 11) for service on the keyboard and want to physically remove the stored passwords setup and synced via my Firefox sign-in, but… (read more)

I am sending in a new laptop to HP(Windows 11) for service on the keyboard and want to physically remove the stored passwords setup and synced via my Firefox sign-in, but want to make sure they do not get removed or get unsynced to my account(so can still use on existing Firefox at home). I see where you may find the location of the directory which they are stored, so can you simply delete or clear that directory on the HP device before sending out for service? Will it re-sync when PC is back at home and not effect my other live devices I will be using?

Asked by toddpend 2 hours ago

Get my older version back

I was updating Firefox on my on my computer, Mac OS 10.11.6( I know, I know…). Now The current version of FF won’t run and I am unable to upgrade the operating system b… (read more)

I was updating Firefox on my on my computer, Mac OS 10.11.6( I know, I know…). Now The current version of FF won’t run and I am unable to upgrade the operating system because it so old. Is there a way to figure out which version of FF I had? Its slightly overwhelming to look at the choices of older versions to download. Any help is appreciated. Been a FF supporter forever and love it!

Asked by info8372 2 hours ago

external content in emails

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example … (read more)

Hi, I have switched on or allowed in the settings that external content in emails is applicable. However, in all emails pictures and the likes are not shown. See example enclosed. What can I do? Best Frank

Asked by frank.jenner 1 week ago

Last reply by frank.jenner 3 hours ago

How to disable notifications like the one in the image

So how does one disable popup notifications like the one in the image? The text just says cant show ads, disable vpn and/or adblock blah blah blah. It always pop ups when… (read more)

So how does one disable popup notifications like the one in the image?

The text just says cant show ads, disable vpn and/or adblock blah blah blah. It always pop ups when i load a page in that website

Asked by antti.lehtonen2 3 hours ago