Showing questions tagged: Show all questions
  • Solved

Can not save images from Google Images (Android)

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in s… (read more)

Can not save images from Google Images, by holding down on the image, and then tapping save image. The menu simply does not pop-up. Holding down on the image results in selection of the image description below. Sometimes you can not save it form the website either, but that is because of website configuration and you can not save it on other browsers, but on other browsers you can save from Google Images by holding down on an image, so it is only the issue of Firefox and not the Google Images website. This issue seems to be present for over 2 years based on online feedback, and it is still not fixed.

Asked by hemasalam.m.ali 1 week ago

Answered by Paul 1 week ago

  • Solved
  • Solved

Auto refresh issue

Im using firefox since 2012 it was great until a couple month ago. The bug is when im browsing website like a payment page, when i switching between the apps and return t… (read more)

Im using firefox since 2012 it was great until a couple month ago. The bug is when im browsing website like a payment page, when i switching between the apps and return to payment page, the firefox will refreshing the page automatically without asking any permission and payment will get fail error. This is awful

Asked by Its Arta 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

webpage becomes blank when use "back" button

Dear support team, I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the p… (read more)

Dear support team,

I am experiencing a problem with one specific website, zerohedge.com. Whenever I use the back button to return from an article to the home page, the page appears completely blank, and I am forced to refresh it every time. This is happening on the Android version of Firefox, version 111.1.1 (Build #2015941331) with NoScript and PrivacyBadger add-ons installed.

I have not made any changes to the settings, and this problem has only started occurring about a week ago. I have never observed this behavior before.

Asked by badadim1 2 months ago

Answered by badadim1 2 weeks ago

  • Solved

Scrolling up requires two downward swipes

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can s… (read more)

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can scroll down the page without issue, but scrolling slowly back up toward the top of the page with downward drags of my finger is only responsive half of the time. That is, I can only scroll back up with every-other downward swipe/drag of my finger. This odd behavior does not happen with other mobile browsers (I'm on Android 13 and using a Galaxy A53 5G). Any suggestions?

Asked by cjw 3 weeks ago

Answered by cjw 2 weeks ago

  • Solved

Tabs do not maintain correct webpage

On Firefox Beta for Android, 113.0b9 (Build #2015947331). I run 30-40 tabs. Sometimes when I switch to a tab it is no longer on the page I left it at. It is one page bac… (read more)

On Firefox Beta for Android, 113.0b9 (Build #2015947331).

I run 30-40 tabs. Sometimes when I switch to a tab it is no longer on the page I left it at. It is one page back in the tabs history. When I first switch to the tab the URL is briefly correct, and it's as of the Back button was hit. Forward is not an available option.

It does not consistently happen, or I would have better repro steps. Maybe it has to do with the tab being loaded out of memory?

This has been going on for a while now, a few months at least. I figured it would be fixed with subsequent updates but not yet, I have also had no luck searching for anyone else experiencing this bug.

Asked by giann1 1 month ago

Answered by Paul 4 weeks ago

  • Solved

Force landscape orientation in fullscreen mode

Until recently (sorry, I don't know which version I upgraded from), entering fullscreen mode when playing back video (such as YouTube) would automatically force landscape… (read more)

Until recently (sorry, I don't know which version I upgraded from), entering fullscreen mode when playing back video (such as YouTube) would automatically force landscape mode, even with auto-rotation disabled. Now, there seems to be no way for me to enter landscape mode while playing back a video, without enabling auto-rotation (which I otherwise always keep disabled).

I realize that the desired behavior here can be subjective, but at least it would be nice if there is/would be a way of configuring this behavior?

I'm on Android 13 (Oxygen OS 13 on OnePlus Nord 2T), with Firefox version 112.2.0 (release April 24 on the play store).

Asked by johannes38 1 month ago

Answered by Paul 1 month ago

  • Solved

Autofill not properly working

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing g… (read more)

From version 110 and up, there are websites where the autofill no longer works. The option to select your saved users & PWs comes up but upon selecting one, nothing gets filled. On other websites the autofill works as intended. Going to the real debrid website is the one I can accurately reproduce the issues on. With version 109 and below, the autofill works. Is there a proper work around besides having to go into the settings, finding out the password and inputting it manually?

OnePlus 9 PRO Android 11 Security Patch January 2023 Google WebView 110.0.5481.154 Firefox 109.2.0 (Build #2015930059)

Asked by CRuz 2 months ago

Answered by Paul 2 months ago

  • Solved

Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (read more)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Asked by x10guy 1 month ago

Answered by Paul 1 month ago

  • Locked

Phone crash log

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Than… (read more)

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Thanks.

https://crash-stats.mozilla.org/report/index/32b12d52-cee0-49a4-bc70-7fea40230419#tab-rawdump


Old thread talking about the crash if anyone's interested.

https://support.mozilla.org/en-US/questions/1408791

Asked by bluechair 1 month ago

Last reply by Paul 1 month ago

  • Solved

Cant login to Firefox sync

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's … (read more)

Well, I scan the qr code, I login in the Website, it sends me to the account settings, and then nothing. Still not logged in to Firefox. Im using graphene OS, maybe it's some permission issue?

Asked by ludovitkramar 1 month ago

Answered by Paul 1 month ago

  • Solved

Set Firefox as a default browser on Android

Hi I have an issue when I try to set Firefox as my default browser on Huawei P20 lite (EMUI 9.1) device. When I go to the app Settings--> Set as default browser opt… (read more)

Hi

I have an issue when I try to set Firefox as my default browser on Huawei P20 lite (EMUI 9.1) device.

When I go to the app Settings--> Set as default browser option, I'm not getting the default apps page (screenshot 3). Instead, a premission settings page (screenshot 1) is popping up, and the button on Settings--> Set as default browser, is still grey (screenshot 2).

Earlier today, I've installed Firefox Focus browser, and when I tried to set it as my default browser, everything worked as it should, and the page of defaults apps opened up (screenshot 3).

I'll be very happy to know if this is a bug related to my device, or it happens with other devices.

Thanks in advance

Asked by Garcia 2 months ago

Answered by Paul 1 month ago

  • Solved

android download

‘Firefox will not download files from most websites (including discover.com and chase.com). How can I get this done?’ for ‘Firefox for Android’ … (read more)

‘Firefox will not download files from most websites (including discover.com and chase.com). How can I get this done?’ for ‘Firefox for Android’

Asked by mwwilsons 2 months ago

Answered by mwwilsons 2 months ago

  • Solved

YouTube videos black screen

When I play YouTube videos the audio functions but I get a black screen. Tried it with add ons disabled still have problem. Videos play in other android browsers (opera a… (read more)

When I play YouTube videos the audio functions but I get a black screen. Tried it with add ons disabled still have problem. Videos play in other android browsers (opera and chrome) and in YouTube app but not in fx.

Cleared cache, cookies, restarted phone, checked for system updates. Not having problem with non YouTube videos.

Using fx version 110.1.0 (Build #2015936097).

Asked by Franco 2 months ago

Answered by Franco 2 months ago

  • Solved

Tabs won't close

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I st… (read more)

When I am finished with a tab and close it, and then close down Firefox app, when I click back into Firefox the tabs that I have closed are still there open. How can I stop this from happening without having to "quit" and clear cache etc all the time? Surely when you close a tab it should stay closed?

Asked by Ciara 3 months ago

Answered by Paul 3 months ago

  • Solved

YouTube videos dropping frames

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checke… (read more)

YouTube videos on Firefox Android Stable, Beta, and Nighty, experience significant frame drops when viewing "Stats" both on AVC1 and VP9, and on all resolutions. I checked about:config in both Beta and Nightly and HW acceleration was enabled. This was true for a FRESH install as well. I tried this on other devices and the problem persists. Mull, which is a fork of Fennec, plays the same videos without any problems. Other browsers are also fine.

Tested on Samsung S20 One UI 5.1 (Android 13). Tested on Samsung A13 One UI 5.0 (Android 13). Tested Sony Xperia XZ2 Compact (Android 10). Tested on Sony Xperia XZ1 (Android 9).

Asked by TA 2 months ago

Answered by TA 2 months ago

  • Solved

Always is in dark mode on moble.

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested th… (read more)

On the moble browser for android I can't get websites to change from being in dark mode. I have made sure dark mode is off on the browser and the system. I have tested the same sites on other browsers to make sure it was not the sites. The browser and system are up to date.

Asked by John Cochran 2 months ago

Answered by John Cochran 2 months ago

  • Solved

Firefox Android slows down after extended browsing session

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and la… (read more)

I noticed that on a regular basis, Firefox Android slows down dramatically after 1 or 2 hours of browsing. The only fix of the problem is to force stop the browser and launch it again. This happens consistently as well after disabling extentions. Firefox is updated to the latest version, 110.

Asked by TA 3 months ago

Answered by TA 2 months ago

  • Solved

browser history/bookmarks search option missing on android

There is no option for me to search through my browser history of bookmarks by selecting search and entering text. The search option does not exist in my browser. I'm su… (read more)

There is no option for me to search through my browser history of bookmarks by selecting search and entering text. The search option does not exist in my browser.

I'm sure I have the latest version and I find no way to solve this.

08Mar2023 Device: Xiaomi Poco X3 Pro Location: Switzerland

Asked by khaled.fleming 2 months ago

Answered by khaled.fleming 2 months ago