clean reinstall

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is loca… (читати далі)

I'm trying to perform the clean reinstall for Firefox on my computer. But, I see the instructions for the uninstall, Delete the Firefox installation folder, which is located in one of these locations, by default:

   Windows: (Note: Check both folders.)
       C:\Program Files\Mozilla Firefox
       C:\Program Files (x86)\Mozilla Firefox 

Being I'm not computer wizard I had trouble finding the location of such folder. But when I accessed my program list in my windows program list I see a program named Mozilla maintenance service. When I click on that I see a format/window to "uninstall C:\Program Files (x86)\Mozilla Maintenance Service\." Is this the program/folder I need to uninstall to complete the proper instructions I need to perform a clean install? If so, when I delete it I then reinstall Firefox once again after the uninstall procedure? Is performing the uninstall procedure going to screw up my Firefox browser and my many bookmarks I have accumulated over the years? Can someone please help and explain? Thank you.

Запитання від sciencemagic 1 хвилина тому

Cannot paste in outlook office 365 using firefox version 109.0.1

I cannot paste into an Outlook mail message (web version office 365) in firefox v109.0.1. The paste function (right click) works one time and then the option does not app… (читати далі)

I cannot paste into an Outlook mail message (web version office 365) in firefox v109.0.1. The paste function (right click) works one time and then the option does not appear again. If I refresh the page it works one time and then no more again. ctrl+v does work.

Запитання від brenton.carr 11 хвилин тому

Export of saved Passwords

Hi, To start exporting Firefox Password Data to a file, the "Login data of the Windows User Account" has to be entered (pls. refer to attachment). What is meant by "Wi… (читати далі)

Hi, To start exporting Firefox Password Data to a file, the "Login data of the Windows User Account" has to be entered (pls. refer to attachment). What is meant by "Windows User Account"? Thanks so much for your help. Hans - presently in Munich, Bavaria, Germany

PS: I'm using the German Version of Firefox - so I translated back to English.

Запитання від Hans Daniel 40 хвилин тому

How to hide or disable the 'Bookmark this page' button in the location bar

I never use the 'Bookmark this page' button in the location bar. Meanwhile it takes precious real estate in the small location bar (I have many extension buttons in the … (читати далі)

I never use the 'Bookmark this page' button in the location bar. Meanwhile it takes precious real estate in the small location bar (I have many extension buttons in the toolbar). Is there a way to hide or disable this button?

Запитання від Apothor 1 місяць тому

Остання відповідь від Terry 1 година тому

auto fill cards and address

Why is Autofill for cards and addresses not available in sweden... what is this madness. I will revert back to chrome if it isnt fixed how isnt it fixed already ???? … (читати далі)

Why is Autofill for cards and addresses not available in sweden... what is this madness. I will revert back to chrome if it isnt fixed

how isnt it fixed already ????

Запитання від darkicedagger 1 година тому

Can't Add Saved Credit Card

I am unable to use the Firefox feature to store a saved credit card. When I attempt to do so I enter all the CC details accordingly, but clicking the "save" button result… (читати далі)

I am unable to use the Firefox feature to store a saved credit card. When I attempt to do so I enter all the CC details accordingly, but clicking the "save" button results in no action taken. The cc modal just sits there and nothing happens no matter how many times you click save. Please advise.

Запитання від Joey Nach 1 година тому

  • Вирішено

firefox always opens in small window, when I turn it on

Hello! When I turn on firefox in my laptop it always opens in small window, so it is very annoying and it happens every time. I know that, when I reset firefox to fabric … (читати далі)

Hello! When I turn on firefox in my laptop it always opens in small window, so it is very annoying and it happens every time. I know that, when I reset firefox to fabric settings, problem will go away, but for a couple days only and again it will be. So do you have any idea, how to solve this problem once and for all? Thanks!

Запитання від matek90bat 1 година тому

Відповідь від cor-el 1 година тому

Web Pages disappear

I am on a Macbook air running Firefox 109.0.1 with DuckDuckGo as the engine. This past week I've had webpages that I am using disappear leaving me with a blank tab. In t… (читати далі)

I am on a Macbook air running Firefox 109.0.1 with DuckDuckGo as the engine. This past week I've had webpages that I am using disappear leaving me with a blank tab. In the middle of the game or puzzle it just disappears and there I am with the Firefox logo on the page. The tab doesn't close, just the content is gone. The back button doesn't work - it's as if I have set a new tab. The two sites that seem to be disappear most frequently are: thejigsawpuzzle.com https://freeonlinemahjonggames.net/dogmahjong2.html both of which we have used for years without problems. It doesn't happen every time we use the webpages but at least once a day. We have restarted the computer and Firefox. This laptop is just a couple of weeks old, could that somehow be the issue?

Запитання від celia.in.reddeer 9 годин тому

Остання відповідь від cor-el 1 година тому

google login

I use my regular gmail account in Firefox and Firefox is my default browser. Chrome pops up a login screen to allow me to sign into my school account or my regular accoun… (читати далі)

I use my regular gmail account in Firefox and Firefox is my default browser. Chrome pops up a login screen to allow me to sign into my school account or my regular account.

On Firefox when I go to google and click the login button, it takes me to my school login screen. How do I reset it to use my regular gmail account. My school uses gmail.

Can Firefox ask for the correct account when there are multiple accounts?

Запитання від Gary in Tucson 1 день тому

Остання відповідь від Terry 1 година тому

google maps

Since the latest update, Firefox won't display Google maps anymore. There was a message saying Windows blocked access to the graphics. Can't figure out where in Windows… (читати далі)

Since the latest update, Firefox won't display Google maps anymore. There was a message saying Windows blocked access to the graphics. Can't figure out where in Windows 10 to undo this. Help! Firefox useless to me without Google maps.

Запитання від dan247 8 годин тому

Остання відповідь від cor-el 1 година тому

Bookmark Icons

When my desktop Icons get scrambled or gone in Windows 7, I delete the Icon Cache file in Users\My name\Appdata\Local. (IconCache.db) I have been doing this on and off fo… (читати далі)

When my desktop Icons get scrambled or gone in Windows 7, I delete the Icon Cache file in Users\My name\Appdata\Local. (IconCache.db) I have been doing this on and off for years. I had to do this today and all my Desktop URL Icons were missing. The Urls are still there, but they all just have the default Windows Icon. I have tried everything I know to get them back but no luck. I have tried just going to the site and Book Marking it again, but that sometimes works but most of the time not. I copy the new book mark and paste too the Desktop and still, just MS Default. I remember at one time I could get to all these Icons. But now I cannot find them.. I don't know what happened but, Please Help..!! I need my Icons...

Fire Fox 109.0.1 (64-bit) Windows 7 (64 Bit)

eltontom567@att.net

Запитання від EltonTom 1 година тому

Fingerprinting - Websites Detecting Multiple OS - (false positives)

There should be a guide by now or easy settings built into the browser to change these settings. I'm having trouble with websites that think I'm a Bot, because they are d… (читати далі)

There should be a guide by now or easy settings built into the browser to change these settings.

I'm having trouble with websites that think I'm a Bot, because they are detecting multiple operating systems/ OS, due to my settings and privacy extensions.

Is there anything in About:Config that I can change to set my OS to Windows??

Common methods for websites detecting someone's OS is by using Javascript, User Agent, and TCP/IP fingerprinting.

How do I fake the Javascript test? There's extensions that block Scripts but that leaves people unable to use websites, is there any command I can put in and set as default?

User Agent test - There's a few extensions that will work to change this, though if I can change this through About:config or other settings I would like to know.

The TCP/IP protocol controls how data is sent between computers and how the sender and receiving computers are identified. Mostly this is done identically by every computer, but some small parameters are implemented differently by different operating systems, creating a ‘fingerprint’.

I'm told this is very difficult to fake, but has a larger error rate anyway.

Запитання від RedFoX 14 годин тому

Остання відповідь від cor-el 1 година тому

I get a message that I miss a profile, when I start Firefox (or Thunderbird) Even after a complete clean installation

I am re-installing Windows10 Pro for a clean install. I made a backup of my profiles of Firefox and Thunderbird, both in AppData Local and Roaming. After reinstallation o… (читати далі)

I am re-installing Windows10 Pro for a clean install. I made a backup of my profiles of Firefox and Thunderbird, both in AppData Local and Roaming. After reinstallation of Firefox and Thunderbird, I deleted the new profiles and recovered the old ones. Now I get a message that I'm missing a profile. I still get it after deleting the apps and doing a clean install. What can I do?

Запитання від Rob van Dijk 8 годин тому

Остання відповідь від cor-el 1 година тому

Unusual Sign-In Activity in my Hotmail Account

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):… (читати далі)

Hey Firefox Agent: Well I just wrote this out in a prior communication, but it got lost when I tried to figure out how to provide: Troubleshooting Information (optional):

Okay, so here we go again. But I am not going to provide: Troubleshooting Information (optional):

Here's the problem: In my Hotmail account, I am getting email "cards" (entries in my Hotmail account) that say: Unusual Sign-In Activity. Now recently, I spent a lot of time finally contacting and spending time with a Microsoft Tech Support agent. This agent helped me change the password on my main Hotmail account. Yet, I am still getting these annoying email "cards" in my Hotmail account. Now, I've analyzed these various email "cards" and I discovered a few things relating to Firefox. Here's what I found on all (5) of these separate email "cards": Sign-in details Country/region: Australia IP address: Please note I eliminated the IP address here because I don't know if it safe to do so or if I will be compromising my computer in any way. In order to share this IP address, I need to know if I am now dealing with an official Firefox support agent. If so and if it is necessary to share the IP address then please let me know in your follow up response. Date: 11/1/2022 4:46 PM (GMT) Platform: Windows Browser: Firefox Today, by the way, is: Sun 5 Feb 23 Time now: 4:16p Est at the time of writing this here line. It is interesting that the email "cards", all of them, have the same date and time: 11/1/2022 4:46 PM (GMT) There's something not right about receiving email "cards" from back in November 2022.

Now if you--the Firefox Support Agent--know what I can do to resolve and stop this annoying problem then please let me know by sending me an email to my email address. You have it from my Firefox account. Gosh, this is such an annoying problem. If you can help then please do so. Thank you.

Запитання від OrangeMango 2 дні тому

Остання відповідь від OrangeMango 2 години тому

  • Замкнено

Local storage event listener not working

Locking this thread.Please continue here: [/questions/1404519] Hi I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded like… (читати далі)

Locking this thread.
Please continue here: [/questions/1404519]
Hi

I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded like this: <script src="https://example.com/wie.js"></script> I have already added 'allow-scripts allow-forms allow-modals allow-same-origin allow-popups allow-popups-to-escape-sandbox allow-storage-access-by-user-activation' at sandbox. I also use document.requestStorageAccess() from inside the iframe and I set event listeners for the storage like this: window.addEventListener('storage', onStorageFunc, false);. From the iframe a popup window is presented when user clicks a specific button and the popup opens at lets say at this url "https://paypal.com". After user navigation on popup, paypal at the end of the flow redirects user to this url "https://example.com/success". At this point when user is navigated to /success I add some data to local storage which I expect to trigger the storage event listener and the onStorageFunc to run. This doesn't happen, while in other browsers it works as expected. Since both popup and iframe are under the same url (https://example.com) and I have used requestStorageAccess, I would expect this to work normally. Can you please help me to find out what is going wrong here? In the past I had the same problem but it was fixed when I added 'requestStorageAccess' and 'allow-storage-access-by-user-activation'. Now I can see it happening again.

Запитання від wolfskinn 16 годин тому

  • Вирішено

Downloads auto-save when I don't want them to

Every time I come across a file and click the link to either open or save the file, Firefox just downloads the file -- THEN it asks me if I want to open it or save it..? … (читати далі)

Every time I come across a file and click the link to either open or save the file, Firefox just downloads the file -- THEN it asks me if I want to open it or save it..? It's bugged and an obscene security threat if the browser is so easily willing to download files against my intention.

Before I'm asked, I have gone through the settings multiple times to ensure 'Always ask you where to save files' and 'Ask whether to open or save files" are checked. Behavior does not change according to settings.

Example 1. Click link for a PDF with the intention to open, read, and forget 2. Firefox automatically downloads the file to my download folder 3. Firefox prompts me if I want to save the file or open it

If I click 'open', the file stays in the saved location even though I don't want it to exist.

Запитання від A name 4 години тому

Відповідь від jscher2000 - Support Volunteer 2 години тому

BOOKMARK TOOLBAR NOT SHOWING

WHERE IS MY BOOKMARKS TOOLBAR??? Every time I update Firefox (now 109), I end up with all kinds of problems! NOW, I can't see my bookmark toolbar. All the help articles … (читати далі)

WHERE IS MY BOOKMARKS TOOLBAR??? Every time I update Firefox (now 109), I end up with all kinds of problems! NOW, I can't see my bookmark toolbar. All the help articles tells me how to show it or how to bookmark a page, which I already did multiple times. But this issue is never solved. If I can't get this resolved, I'm going to MS Edge.

Запитання від Laura 9 годин тому

Остання відповідь від jscher2000 - Support Volunteer 2 години тому

I can not remove a extension.

I can not remove the extension! I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when… (читати далі)

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Запитання від maikmadej99 5 днів тому

Остання відповідь від jscher2000 - Support Volunteer 2 години тому