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Drop Down Menu Not Working

When using a site with a drop down feature, the options are not showing up. Canadapost.ca allows you to search for postal codes and will provide options as you put in th… (читати далі)

When using a site with a drop down feature, the options are not showing up. Canadapost.ca allows you to search for postal codes and will provide options as you put in the address. This feature is not working in Firefox but does work in Microsoft Edge.

I have a video of the issue which I cannot upload.

Запитання від Photoparity 1 день тому

Остання відповідь від Mich 1 година тому

Lost saved passwords after windows crash

Recently, my windows crashed and when the PC restarted and I opened mozilla I noticed two thinngs - first all of my extensions were disabled and I didn't have my Firefox … (читати далі)

Recently, my windows crashed and when the PC restarted and I opened mozilla I noticed two thinngs - first all of my extensions were disabled and I didn't have my Firefox theme, and then I noticed that I don't have any of my saved passwords anymore ( I was also disconnected from my mozilla account and had to login ). I noticed that I still had all my extensions installed but they were all disabled. I did however have all my bookmarks. Do you know what could've happened and is there a way I can restore my saved passwords ?

Запитання від ayanc 1 день тому

Остання відповідь від Mich 1 година тому

S L O W connectivity

Many times, when directing your browser to a specific, formally visited website, the progression stops for awhile, the maybe continues. Meanwhile, another browser speeds… (читати далі)

Many times, when directing your browser to a specific, formally visited website, the progression stops for awhile, the maybe continues. Meanwhile, another browser speeds thru the process. WHY?

Запитання від DUDGY 1 день тому

Остання відповідь від Mich 1 година тому

Firefox somehow took 4-11 second to actually connect to new address, even the sites I regularly visits. after I'm updating to Windows 11.

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split app… (читати далі)

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split apps view and combining it into one tab. So far so good, didn't experience any issue. One complain I have is the gigantic cut, copy, open..etc Tab at the top of the new file explorer. But, again, nothing out of the ordinary.

But when I opened Firefox for the first time after upgrading I noticed a painful delay before actually loading the new pages. At first I thought it was only because I just recently updated the OS, so I leave for few hours and keep working my docs. After going back to browse I still have the same issue. This time I notably irritated because of browsing my regularly checked websites have so much delay now compared to before I upgrade to W11.

Here's the list of thing I tried to fix this issue.

   Clearing caches
   Disabling add ons
   Disable enhanced protection
   Refresh Firefox program
   Updating my chipset driver 
   updating my gfx driver
   Reseting my network.

Nothing I tried above worked.

Again the issue is not internet speed. When I downloaded the AMD drivers, it was 14MBps, quite fast.

Then I open the "task manager" and tick the "always on top" option. I noticed that Firefox is still idling even after I clicked links in my homepage. Firefox only uses 2% of CPU usage. It stays that way for 4-11 seconds (depending on the websites I tested) before eventually ramps up the CPU usage to the percentage I expected to opens a new website.

Anyone knows the answer? Please I'm getting desperate here. I don't want to daily drive chromium forks and would like to keep using Firefox.

Asus vivobook laptop, Ryzen 5 3500u, 16gb 2666mhz ram

Запитання від romanist05 1 день тому

Остання відповідь від Mich 2 години тому

Youtube lagging : Firefox 109.0 (64bit)

Youtube videos take a while to load due to lagging. Once loaded streams ok until I move forward or backwards within the same video and lagging restarts. If click to wa… (читати далі)

Youtube videos take a while to load due to lagging. Once loaded streams ok until I move forward or backwards within the same video and lagging restarts.

If click to watch another video same thing happens.

This is a trecent problem

This problem is not present in other browers : (Edge, Chrome), with the same video, and on the same laptop.

I have tried various suggestions: Reset Firefox New Profile disable hardware accelaration.

But the problem persists.

Запитання від Moondogger 2 години тому

Audio auto-muting after 40 seconds

Today my Firefox browser has started muting my streaming video after 40 seconds and I need to pause/start or go back 10 seconds to restart the sound. It is really annoyi… (читати далі)

Today my Firefox browser has started muting my streaming video after 40 seconds and I need to pause/start or go back 10 seconds to restart the sound. It is really annoying. I have updated and restarted both my computer and Firefox, and tried different streaming services, but it didn't fix it.

Запитання від berny.bradley 1 день тому

Остання відповідь від Mich 2 години тому

Sent emails are NOT copied in SENT folder.

Hi, I'm new to TB email program. When I first started using it and sent my 1st email, it did copy my email into sent folder TWICE. It was frustrating. I played with the s… (читати далі)

Hi, I'm new to TB email program. When I first started using it and sent my 1st email, it did copy my email into sent folder TWICE. It was frustrating. I played with the settings as suggested checked "place copy", unchecked "place copy" checked "other", unchecked "other"; NOTHING HELPED. I do NOT have the copies of my sent emails. I spent sooo much time playing with it and to no avail. Very FRUSTRATING. I donated some money to the developers of TB and deserve better functionality of the email program. Please HELP! Thank you in advance. Paul.

Запитання від paulkay17 8 годин тому

Остання відповідь від jonzn4SUSE 7 годин тому

Missing icons on address bar on Firefox Nightly 111.0a1 (2023-01-26) (64-bit) Mac OSX 12.5.1 Monterey on M1

Dear all, it's been a while since I completely lost icons on the address bar apart from the Container ones. The icons for "Always open this in a Container" or "Toggle re… (читати далі)

Dear all,

it's been a while since I completely lost icons on the address bar apart from the Container ones.

The icons for "Always open this in a Container" or "Toggle reader view" or "Bookmark this page" are missing, not their functionalities (I can blindly click on them).. but no icons, I tried to reset the Customization of my bar (brrrrr I lost all my extensions icons and orders!! uarggh) but no luck for me.

It is quite annoing since I have to wait the popup otherwise I cannot remember where are exactly the icons..

Could anyone help me please?

Thank you in advance, FrAg

Запитання від francesco.agrusti 1 день тому

Остання відповідь від cor-el 11 годин тому

tabs open then immediately close

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. … (читати далі)

When I click a link on page, or an app tries to open a tab (eg to print an ebay invoice), it opens and immediately closes the first time, but stays open the second time. It's really annoying.

In troubleshoot mode, it doesn't happen.

I am using FF109.0 and Linux Mint - 001-1.0 fresh install on new HD.

I had the same problem last year after I upgraded FF but did fix it eventually (can't remember how) Thanks

Запитання від rij99 1 день тому

Остання відповідь від cor-el 12 годин тому

  • Вирішено

Constant Firefox Trouble Reports When Browser Isn't Even Running

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even… (читати далі)

I have searched the "Knowledge Base" to no avail--no solutions, just others with the same problem. Every day a handful of fresh Trouble Reports pop up on my desktop, even though Firefox is not even running (as verified through the Windows Task Manager). It got so bad, I uninstalled/reinstalled and the problem persists. Otherwise, the browser works fine. My expertise lies outside trying to decipher arcane strings of data buried deep in the bowels of my computer, and frankly I should not have to start hiking up a steep learning curve just to get this to stop. I should add, I have been a fiercely loyal Firefox user since its inception.

I'm not super happy about sharing internal data with the rest of the universe, but have done so anyway in hopes we can get the madness to stop!

Запитання від backgroundsound 2 тижні тому

Відповідь від jscher2000 - Support Volunteer 1 тиждень тому

Make Firefox crash instead of freezing Linux when out of memory

Internet websites can be rather heavy these days (like mega.nz or reddit, especially with multiple tabs), and they often take all memory (I think this is about RAM, of w… (читати далі)

Internet websites can be rather heavy these days (like mega.nz or reddit, especially with multiple tabs), and they often take all memory (I think this is about RAM, of which my Macbook Air has only 4 GB, while running Kubuntu 22.10). Firefox very often freezes because of this, and my Linux system gets frozen too, completely unresponsive, with reboot as the only solution...

The problem that I want to solve is not the freezing as such, because that is not Firefox' fault, but that of the websites vs my RAM.

But I have noticed that while Firefox freezes along with the system, Opera, for example, when stumbling into the same problem, simply crashes, and the operating system is not affected.

Is there some setting/tweak in Firefox that makes it keep trying to run when out of memory and thus freeze the system instead of just close, like Opera does?

Запитання від cipricus 1 день тому

Остання відповідь від Paul 15 годин тому

session store recovery.jsonlz4 does not update frequently

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days o… (читати далі)

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days old (while i was using firefox in the meantime very often) and does not update frequently as requested by about:config browser.sessionstore.interval = 15000 (15s). - this folder or the files are not locked. i can delete/rename them, they are not re-created - there is no file sessionstore.* in the main folder of firefox profile while running firefox - i am using 102.4.0esr (32-Bit) on a company PC (could there be any restrictions?) - the file previous.jsonlz4 seems to be created correctly when firefox is closed normal (which is not my usecase, i want to restore up to date tabs after crashes) - i am not using a private window

do you have any idea?

Запитання від mais285 18 годин тому

Остання відповідь від cor-el 15 годин тому

tabs and troubleshooting

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF … (читати далі)

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF internal task-manager? I'm not a programmer so trying to make sense out of what I read, I hate to say but I have no clue :( what im reading most of the time. And when im trying to track it down to a particular tab it is impossible! As far as I can tell, it doesn't even show most of my tabs. Its bad enough when the 2 task-managers show different info. Amazon Prime Video website has major issues, memory (like taking up GB's of memory) and freezing while it sorts out the memory, upto several minutes if FF doesn't crash. If I close the tab with most memory sometimes it closes the Prime tab and FF goes on, other times I don't know what it closes and the whole browser shuts down. I run Nightly and is kept up to date.

Запитання від starsaa 1 день тому

Остання відповідь від starsaa 17 годин тому

  • Вирішено

Can't unhide desktop taskbar when firefox is maximised

Current situation: I have 2 monitors. I have the option of auto hide taskbar in desktop mode turned on. On the primary monitor, when I maximise firefox window( not full … (читати далі)

Current situation: I have 2 monitors. I have the option of auto hide taskbar in desktop mode turned on. On the primary monitor, when I maximise firefox window( not full screen, the button between close and minimise, looking like a square), and hover my cursor towards the bottom, my taskbar doesn't unhide. However when I unminimise( clicking the middle button on the top right again), the taskbar unhides correctly. Also to note, my secondary monitor works completely fine ie, when firefox is maximised I can unhide taskbar on hovering near the bottom.

Запитання від daveythedumb 1 день тому

Відповідь від daveythedumb 1 день тому

Firefox slow on speedtest

Firefox doesn't run Speedtest program at same speed as Chrome. I noticed that recently Speedtest is not reporting accurately when run on Firefox but reports correctly on … (читати далі)

Firefox doesn't run Speedtest program at same speed as Chrome. I noticed that recently Speedtest is not reporting accurately when run on Firefox but reports correctly on Chrome or Edge or my phone for that matter. I have tried in troubleshooting mode and have refreshed Firefox. I have a 200 Mbps connection. I am connected to my router via Intel(R) Wi-Fi 6E AX210 160MHz.

Please see attached screen shots.

Запитання від sotackd 2 дні тому

Остання відповідь від MarkRH 1 день тому

Site is not opening on Firefox browser

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What … (читати далі)

H, I'm using Firefox browser on my HP Chromebook but whenever I try to open my site on it. It is not opening properly like site's layouts does not show properly. What could be reason of it, site's code or browser issue?

Запитання від ameliasmith11.me 1 день тому

Остання відповідь від Terry 1 день тому

Firefox Browser

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for… (читати далі)

In the last month Firefox using google search simply refuses to search, this is becoming annoying to the point where I will start using other browsers. Is there a fix for this?

Запитання від tony232 3 дні тому

Остання відповідь від Terry 1 день тому

Yahoo mail keeps closing in firefox browser

My yahoo mail keeps closing when I am on firefox which is the browser I use all the time. I have to keep reopening it many time in a day. I am on a pc with windows 10 … (читати далі)

My yahoo mail keeps closing when I am on firefox which is the browser I use all the time. I have to keep reopening it many time in a day. I am on a pc with windows 10

Запитання від corinneconnor 1 день тому

Остання відповідь від jscher2000 - Support Volunteer 1 день тому

Easyjet Tab

I cannot login to my Easyjet account using Mozila Firefox, i keep getting an error code, when i use another Browser like Brave i have no problems.I am thinking of deletin… (читати далі)

I cannot login to my Easyjet account using Mozila Firefox, i keep getting an error code, when i use another Browser like Brave i have no problems.I am thinking of deleting Firefox browser

Запитання від Paul Mcgee 1 день тому

Остання відповідь від jscher2000 - Support Volunteer 1 день тому