Форум підтримки Firefox

Dear community,

This morning, after a reboot of my Laptop during the night, I opened Firefox with the frustrating surprise that I lost all my bookmarks and all my history (websites and downloads). The saved passwords looks fine.

How could that have happen? Need your help to get those back... specifically my bookmarks!

Note: I went trough several support articles of Firefox but none helped. I tried to restore my bookmarks but got the message "Unable to process the backup file.".

Any thanks.

Hello, I'm having an issue with my overflow menu. When opening the customization screen for the toolbar, I can't seem to drag certain toolbar elements into it? The buttons on the customize screen itself work correctly, and some of the elements present on the toolbar will change between visible and overflow just fine, but others I am completely blocked from moving. Please assist, as this is seriously impacting workflow.

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Firefox bowser stopped working suddenly. Tried uninstall and install multiple times with multiple options.

Still not working even after cleaned all Firefox related files using uninstall tools and installed again.

seems like firefox is not understanding a font and instead its using - caption

so I cant read any of my shortcuts . see attachment . how do I change this

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what happened, I'm guessing an update changed 'something', but how do I nondestructively fix it?

All webpages seem affected.

(reddish bars in second screenshot are my removing some URLs, but everything else is my UI as seen)

Thanks greatly for any insights...

Hi,

im getting unknown issuer on my thin-clients with a FF ESR 45.9.0. This FF is tied to the OS (Ubuntu 16.04) and the OS is the most recent compatible version for our version of the thin-clients. So yeah its super old and I'm not able to update any of this. There is no security.enterprise_roots.enabled option available. What would be the best way to solve this issue for ~400 clients. Thanks in Advance Regards Tekkion

Hi

Trying to make sync work the way I want. Initial question:

I've synced tabs between Windows desktop and Android. Now I would like to bookmark all those tabs in the desktop browser, without opening them first. I've found out how to view them in the side bar, but I see no option to bookmark all tabs.

It would be nice to have synced Tabs in the Library window and Options panel.

How can Mozilla help? STOP INTENTIONALLY RUINING ALL USE OF FIREFOX, THEN LEAVE ME WITH NOTHING BUT A CHAT BOX AFTER MOZILLA RUINED THE BROWSER. On16/March/2023 Microsoft stated this PC was fully up to date, so please don't bother blaming the PC when it was the FORCED update that broke this browser.

So, I have a couple of bookmarks folders with something like 200+ entries, with the folders themselves on my bookmarks toolbar. Previously, when I opened the folder from the toolbar, it would default to the last position observed, e.g. if I selected a bookmark from the middle, it'd open back up to the middle.

It's stopped doing that lately, and instead always opens to the top of the folder. I realize this sounds minor, but it's catastrophic for my use case. Anyone got any tips on how to make it revert to the previous behavior?

Hello, and thank you for reading my post. I hope you'll be able to help me with this, please...

When booting up my PC last night, it wouldn't immediately show an active online connection even though the router had all green lights (as it usually would when I'm able to go online) -- it showed the globe icon in the System Tray instead of that box-like one that resembles a monitor.

In the past, when something like this happened, I thought that I was able to restart the PC and it would then hopefully connect just fine and, when I'd then open my Firefox browser (the latest version), all of my MANY tabs would be there.

This time, however, that didn't work and it took about 45 minutes (and, I admit, several attempts to restart the PC, usually from the Start Menu but once with a hard boot by pressing the power button for several seconds, to try to prod it along) before the computer could indeed go online. Unfortunately, this seems to have "erased" all of the open tabs that I had and I don't know how to get them back (though I hope I can somehow).

Can you please tell me if there's indeed a way to somehow go back more than one (1) session so that I can get those tabs back (maybe they're encoded somehow in my Firefox profile?), and, if so, what that is? (FYI, my research found a suggestion {https://connect.mozilla.org/t5/discussions/restore-previous-session/td-p/24278} to edit the browser.sessionstore.max_resumed_crashes setting in about:config so I then went in and increased the number from 1, but I doubt that'd suddenly make earlier sessions accessible...only maybe adding sessions in the future that I could then restore from. Is that right?)

Please let me know your thoughts, and thanks again, Bram Weiser

I logged onto my daughters school google account through firefox and now they are managing my browser. Which registry do I need to delete in order to remove this so I can use firefox again? Can I just delete the entire Mozilla folder

Was filling out pdf version of 2022 IRS tax forms and discovered leading zero is suppressed in Firefox PDF v109.0.1 64 bit on Windows 10. "Before" image is after typing leading zero but before 'enter' or moving to next field. "After" image is after typing leading zero and after 'enter' or moving to next field. The leading zero disappears.

Saving pdf does not change leading zero suppression.

To see if the pdf document was configured by the IRS to suppress leading zero, I opened the same form in Microsoft Edge v109.0.1518.78 64 bit on Windows 10. It retained the leading zero after typing then 'enter' or moving to next field.

While using MS Edge to complete pdf forms fixes my immediate issues, there still seems to be a defect in Firefox pdf.

I recently upgraded to Windows 11 and installed the newest Firefox 111.0. I'm familiar with about:config and all general settings in programs involved.

I used to have any link open in a new tab, but stay focused on the current one. DuckDuckGo search results opened new tabs but stayed on the search results page. I can no longer do that and can't figure out what changed or how to return it to this behavior.

Hello I don't have sound on Firefox. I made all points from article mozilla's about trobleshooting with sound, but it still doesn't works. I have sound on others - Chrome, Edge, Opera. I tried also install Firefox to my laptop and it's the same problem. I turned off blocking of sound in settings. What can I do with it? I very like Firefox and don't image to be without it. Please help!!! Regards Marcin

Hello. With the new Firefox 111.0 64-bit, I am no longer able to use the add-on PrintEditWE. Is there a security feature that was added, or a setting that I need to change? Thanks.

Extensions no longer shows on Customize Toolbar tab on the latest version 111.0. I had Dark Reader and SoundFixer on the toolbar before and I can no longer add them back.