搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox crashes soon after it opens

  • 1 个回答
  • 3 人有此问题
  • 14 次查看
  • 最后回复者为 cor-el

more options

The crash seems to have started with Firefox 50. I have a windows 10 machine but I have not installed the cumulative update yet. It downloads but doesn't install on the restart. The cumulative update is Cumulative Update for Windows 10 version 16074 x64-based systems (KB3200970) On November 8th it downloaded and failed to install on the restart and has done so every day since.

bp-87410a2e-1eb8-474f-848d-719c92161203

bp-6de424a5-7238-4a0f-8ae9-ecdef2161201

bp-a685e16d-d1d8-43e5-84ba-8dbd62161129

The crash seems to have started with Firefox 50. I have a windows 10 machine but I have not installed the cumulative update yet. It downloads but doesn't install on the restart. The cumulative update is Cumulative Update for Windows 10 version 16074 x64-based systems (KB3200970) On November 8th it downloaded and failed to install on the restart and has done so every day since. bp-87410a2e-1eb8-474f-848d-719c92161203 bp-6de424a5-7238-4a0f-8ae9-ecdef2161201 bp-a685e16d-d1d8-43e5-84ba-8dbd62161129

被采纳的解决方案

That is a problem with hmpalert.dll that is part of HitmanPro.Alert.

  • Firefox 50.0.2 Crash Report [@ hmpalert.dll@0xcbeb ]

You will have to disable/uninstall this software and contact the publisher for support.

在上下文中阅读这个答案 👍 1

所有回复 (1)

more options

选择的解决方案

That is a problem with hmpalert.dll that is part of HitmanPro.Alert.

  • Firefox 50.0.2 Crash Report [@ hmpalert.dll@0xcbeb ]

You will have to disable/uninstall this software and contact the publisher for support.