搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

Learn More

Firefox only runs in Windows 8 compatability mode after windows 10 upgrade to version 1809

  • 4 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

more options

Firefox loads but webpages do not appear after update to Windows 10 Version 1809. It does however run in Windows 8 compatability mode.

Firefox loads but webpages do not appear after update to Windows 10 Version 1809. It does however run in Windows 8 compatability mode.

所有回覆 (4)

more options

There have been cases in which a Windows update may break Firefox. Usually, this can solved by performing a clean reinstall of Firefox. This will fix any missing or damaged Firefox files, while preserving your data.

Hope this helps.

WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See Back up and restore information in Firefox profiles.
more options

Thanks for the reply Wesley, however I did a reinstall before going down the compatibility route.

more options

Have you tried opening Firefox in Safe Mode?

more options

Maybe some DLL were updated to versions that aren't compatible with Firefox or other software have loaded incompatible DDLs.

Anything in the Windows Event log?